Annoying call forwarding problem that has carried forward.....

OK...I was a T-Mobile subscriber for like 5 months and had finally had
it with no coverage at my house so I'm gonna pay the ETF and not take a
vacation.

I ordered service online Thursday afternoon and received the phone
monday at 2:30pm. I called Cingular to activate the service and thought
ok now I begin the long wait for the port. But as soon as I reset the
phone I had service. Then to a landline I went. Dialed my number and
the Cingular phone rang! Wow! That was fast. Sigh. The T-Mobile
phone still remains active and will make outgoing calls. I had also
had one problem that T-Mobile customer service could never resolve.
Supposadly, when I receive a call on a GSM handset, I can Accept
(answer) or Reject (forward to voicemail) it. This has never worked
with my T-Mobile phone. When I reject a call, the caller receives a
T-Mobile intercept. "Your call can not be completed as dialed. Please
check the number and try your call again, or call 611 for customer
assistance. Message OH-51." And now.......lol When someone dials that
number, my cingular phone rings. If I let it no answer transfer, they
receive my Cingular voicemail. (gag I *hate* the octel voicemail that
almost everyone except T-Mobile and Sprint use.) If I reject the
call, they get that same T-Mobile intercept. I am hoping it will go
away when T-Mobile closes the account. Should the account have already
closed since the Cingular phone receives calls? Should I call T-Mobile
or be patient? I can even dial 805-637-7243 and get my T-Mobile
voicemail. Sigh. Who should resolve this issue? Sometimes one likes
to send calls instantly to voicemail.

Suggestions? Thanks. Note I tried *67*voicemail number i get when I
hold 1# and it said forwardings activated but the problem still exists.

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› See More: Annoying call forwarding problem that has carried forward.....

On 8 Jun 2004 06:51:56 GMT, "Mark E. Daniel" <[email protected]>
wrote:

>Sometimes one likes
>to send calls instantly to voicemail.

When you reject a number and it doesn't go to voicemail you have set
up your phone wrong most likely. It won't make any difference which
carrier you use if your voicemail settings aren't set up properly.

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In alt.cellular.cingular Joseph <[email protected]> wrote:

> When you reject a number and it doesn't go to voicemail you have set
> up your phone wrong most likely. It won't make any difference which
> carrier you use if your voicemail settings aren't set up properly.

OK, but isn't it the switch's resonsability to forward the call to
voicemail? The phone says reject to the switch and the switch looks in
it's Reject call register and sends the call to that number, no? It was
my contention that something I had done at some point placed an invalid
number in that register. I just could never find the code to fix that.
I went through the forwarding menu when I had T-Mobile and set all of
them to the voicemail number and it didn't help.

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On 8 Jun 2004 16:36:18 GMT, "Mark E. Daniel" <[email protected]>
wrote:

>OK, but isn't it the switch's resonsability to forward the call to
>voicemail?

Sure it is, but your phone's settings determine what the switch will
do. Forwarding is handled by the switch, but unless the switch has
some instruction by the phone it won't know what to do.

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In alt.cellular.cingular Joseph <[email protected]> wrote:
> Sure it is, but your phone's settings determine what the switch will
> do. Forwarding is handled by the switch, but unless the switch has
> some instruction by the phone it won't know what to do.


Well I figured once one puts an invalid number in the switch's register,
you're stuck unil you reverse that setting. Is GSM call forwarding more
real-time?

To update now the port seems to be complete, my T-Mobile account is off.
When I reject a call, it just immediantly disconnects. When I reject a
call from within a call, it rings and rings indicating it forwarded
somewhere. I had looked on google and typed *67*number I get when I
press and hold the 1 key on my phone# and this seems to be the call
waiting reject issue, but I have yet to get a rejected call go to
voicemail under any circumstances. Which setting should I check? And I
am using a completely different phone then the one I used with T-Mobile.
Cingular said to wait a few days and hope it goes away as the port
issues clear. I imagine I will be calling back.

"Mark E. Daniel" <[email protected]> wrote in message
news:[email protected]...
| In alt.cellular.cingular Joseph <[email protected]> wrote:
| > Sure it is, but your phone's settings determine what the switch will
| > do. Forwarding is handled by the switch, but unless the switch has
| > some instruction by the phone it won't know what to do.
|
|
| Well I figured once one puts an invalid number in the switch's register,
| you're stuck unil you reverse that setting. Is GSM call forwarding more
| real-time?
|
| To update now the port seems to be complete, my T-Mobile account is off.
| When I reject a call, it just immediantly disconnects. When I reject a
| call from within a call, it rings and rings indicating it forwarded
| somewhere. I had looked on google and typed *67*number I get when I
| press and hold the 1 key on my phone# and this seems to be the call
| waiting reject issue, but I have yet to get a rejected call go to
| voicemail under any circumstances. Which setting should I check? And I
| am using a completely different phone then the one I used with T-Mobile.
| Cingular said to wait a few days and hope it goes away as the port
| issues clear. I imagine I will be calling back.
|

GSM systems have diferent types of forwarding. There are a few different
levels of forwarding in the GSM system, including always forward, forward
unanswered, forward when busy, etc. Find those individual settings in your
phone and see which are on. It sounds like it may be set for only "forward
unanswered".

In alt.cellular.cingular Jason Cothran <[email protected]> wrote:

> GSM systems have diferent types of forwarding. There are a few different
> levels of forwarding in the GSM system, including always forward, forward
> unanswered, forward when busy, etc. Find those individual settings in your
> phone and see which are on. It sounds like it may be set for only "forward
> unanswered".

I will look for that list of feature codes....Cingular seems to have
disabled that menu in the 3600s they sell.