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  1. #31
    Ryan
    Guest

    Re: Cingular- Make a partial payment, get your phone disconnected!

    So now everyone that lives in a trailer has a freeway of junk in their
    front yard is on welfare?

    Jacob Suter wrote:
    > The Ghost of General Lee wrote:
    >
    >> On Mon, 02 Aug 2004 12:02:59 -0500, Steven J Sobol
    >> <[email protected]> wrote:
    >>
    >>
    >>> In alt.cellular.verizon John Navas <[email protected]> wrote:
    >>>
    >>>
    >>>> You either had the money or you didn't -- you can't have it both
    >>>> ways. It
    >>>> appears that you spent your cell phone money on something else.
    >>>> That was your
    >>>> choice. Accept responsibility for your own actions.
    >>>
    >>>
    >>> OK, here I have a bit of a problem with what you and General Lee are
    >>> saying. It's not outside the realm of possibility that some expense
    >>> came up
    >>> (car-related repair perhaps, which *needs* to be dealt with if you
    >>> use your
    >>> car to get to get to work) and he had to dip into the money he had
    >>> set aside
    >>> for the phone.
    >>>

    >>
    >>
    >> But, in the normal course of human events, wouldn't the OP have said
    >> something along those lines already? Yeah, if he had a kid and needed
    >> medication for it, buy the medicine first. I considered the
    >> possibility you raised, but during one of his posts, he made a comment
    >> about "customers paying for their mistakes", but referred to his own
    >> situation as "misfortune". I've been around long enough to recognize
    >> someone trying to cast themselves in the victim role for sympathy's
    >> sake. And I'm still wondering why he initially cross-posed to the VZW
    >> group.

    >
    >
    > Here, I'll post a legitimate complaint about cingular on the verizon
    > group: THE IDIOTS ****ING SUCK AND THEY LIKE TO SELL SERVICE THEN REMOVE
    > THE ****ING TOWER, THEN ACT LIKE YOU'RE INSANE WHEN YOU CALL THEM AND
    > INQUIRE WHY YOU HAVE NO ****ING SERVICE WHERE YOU HAD SERVICE TWO DAYS
    > BEFORE... And yes, that tower is *still* gone.
    >
    > And yes, Cingular has already been sued about it, and the locals won,
    > and thats why we have *really nice* vzw coverage here now.
    >
    >> My point is, and always will be, if your finances are so tight you
    >> have to chose between a cell phone and
    >> medicine/food/clothing/transportation/housing/etc., then the cell
    >> phone should lose every time. That's why I keep an extra car (well,

    >
    >
    > Depends, what if that cellphone is what puts
    > medicine/food/clothing/transportation/housing over your head and under
    > your ass? Most jobs these days beyond minimum wage would require some
    > tools of the trade - but you wouldn't understand that
    >
    >> now 2 extra ones). If my primary breaks down and I need a little time
    >> to get it fixed, I still have something to drive.

    >
    >
    > Read: "I have a freeway of junk in my front yard"
    >
    > I'm sure a cellphone isn't required for your welfare check. When you
    > get back from working on the fleet of junk parked in front of your
    > trailer, get back to us.
    >
    > Responsible planning, like buying Enron stock? Maybe a little Adelphia?
    >
    > JS
    >




    See More: Cingular- Make a partial payment, get your phone disconnected!




  2. #32
    John Navas
    Guest

    Re: Cingular- Make a partial payment, get your phone disconnected!

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Mon, 02 Aug 2004 21:20:24 GMT,
    Ryan <[email protected]> wrote:

    >So now everyone that lives in a trailer has a freeway of junk in their
    >front yard is on welfare?


    Of course -- this is Usenet after all! )

    --
    Best regards,
    John Navas <http://navasgrp.home.att.net/>

    "Usenet is like a herd of performing elephants with diarrhea - massive,
    difficult to redirect, awe inspiring, entertaining, and a source of mind
    boggling amounts of excrement when you least expect it." --Gene Spafford



  3. #33
    The Ghost of General Lee
    Guest

    Re: Cingular- Make a partial payment, get your phone disconnected!

    On Mon, 02 Aug 2004 16:00:51 -0500, Jacob Suter <[email protected]>
    wrote:

    >The Ghost of General Lee wrote:
    >> On Mon, 02 Aug 2004 12:02:59 -0500, Steven J Sobol
    >> <[email protected]> wrote:
    >>
    >>
    >>>In alt.cellular.verizon John Navas <[email protected]> wrote:
    >>>
    >>>
    >>>>You either had the money or you didn't -- you can't have it both ways. It
    >>>>appears that you spent your cell phone money on something else. That was your
    >>>>choice. Accept responsibility for your own actions.
    >>>
    >>>OK, here I have a bit of a problem with what you and General Lee are
    >>>saying. It's not outside the realm of possibility that some expense came up
    >>>(car-related repair perhaps, which *needs* to be dealt with if you use your
    >>>car to get to get to work) and he had to dip into the money he had set aside
    >>>for the phone.
    >>>

    >>
    >>
    >> But, in the normal course of human events, wouldn't the OP have said
    >> something along those lines already? Yeah, if he had a kid and needed
    >> medication for it, buy the medicine first. I considered the
    >> possibility you raised, but during one of his posts, he made a comment
    >> about "customers paying for their mistakes", but referred to his own
    >> situation as "misfortune". I've been around long enough to recognize
    >> someone trying to cast themselves in the victim role for sympathy's
    >> sake. And I'm still wondering why he initially cross-posed to the VZW
    >> group.

    >
    >Here, I'll post a legitimate complaint about cingular on the verizon
    >group: THE IDIOTS ****ING SUCK AND THEY LIKE TO SELL SERVICE THEN REMOVE
    >THE ****ING TOWER, THEN ACT LIKE YOU'RE INSANE WHEN YOU CALL THEM AND
    >INQUIRE WHY YOU HAVE NO ****ING SERVICE WHERE YOU HAD SERVICE TWO DAYS
    >BEFORE... And yes, that tower is *still* gone.


    Well, we'll address the sane part of your post first. Yes, a friend
    of mine had the same issue with Cingular. Two towers were "out of
    service for maintenance" and were due to be back online "soon".
    Future calls to Cingular yielded varying answers, from "we have no
    service in that area" to "all towers around you are up and running".
    Turns out the first answer was correct. They came back online a few
    weeks ago. That's a gripe I have with VZW, too. The CSRs are too
    removed from the technicians in the field, and are often unable to
    give accurate answers to service problem questions. You would think
    telecommunications companies could communicate in-house a little
    better than that.

    >
    >And yes, Cingular has already been sued about it, and the locals won,
    >and thats why we have *really nice* vzw coverage here now.
    >
    >> My point is, and always will be, if your finances are so tight you
    >> have to chose between a cell phone and
    >> medicine/food/clothing/transportation/housing/etc., then the cell
    >> phone should lose every time. That's why I keep an extra car (well,

    >
    >Depends, what if that cellphone is what puts
    >medicine/food/clothing/transportation/housing over your head and under
    >your ass?


    Then you take the hit from Cingular, abide by what your contact says,
    pay the fees, and quit *****ing and moaning about it.

    >Most jobs these days beyond minimum wage would require some
    >tools of the trade - but you wouldn't understand that


    Now, why wouldn't I understand that? And even more intriguing to me,
    what the hell do "tools of the trade" have to do with what is being
    discussed?

    >> now 2 extra ones). If my primary breaks down and I need a little time
    >> to get it fixed, I still have something to drive.

    >
    >Read: "I have a freeway of junk in my front yard"


    Read: You make prejudicial assumptions about things you know nothing
    about. I regularly drive my Crown Victoria, but when I need it for
    hauling stuff, or if the CV is in the shop, I have my Isuzu pickup.
    IOW, I made preparations to have alternate transportation for myself
    so I wouldn't be forced to rely on others'. And my son just bought
    his first car, but it is sitting here without tags because he's
    working to save up enough money for that first insurance payment. You
    see, I'm a parent that believes in teaching his children a work ethic,
    something quite a few people seem to be lacking these days.

    >I'm sure a cellphone isn't required for your welfare check. When you
    >get back from working on the fleet of junk parked in front of your
    >trailer, get back to us.


    Again, prejudicial comments. If you have an argument to make, then
    make it. Throwing slurs around just makes you look ignorant.

    >Responsible planning, like buying Enron stock? Maybe a little Adelphia?


    If that's you idea of responsible, then go for it.




  4. #34
    John Navas
    Guest

    Re: Cingular- Make a partial payment, get your phone disconnected!

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Mon, 02 Aug 2004 18:11:32
    -0400, The Ghost of General Lee <[email protected]> wrote:

    >... That's a gripe I have with VZW, too. The CSRs are too
    >removed from the technicians in the field, and are often unable to
    >give accurate answers to service problem questions. You would think
    >telecommunications companies could communicate in-house a little
    >better than that.


    The problem, of course, is that we customers have been voting for cheap over
    good, and high-quality customer service isn't cheap, so it's really just a
    matter of getting what we're asking and paying for.

    >>Depends, what if that cellphone is what puts
    >>medicine/food/clothing/transportation/housing over your head and under
    >>your ass?

    >
    >Then you take the hit from Cingular, abide by what your contact says,
    >pay the fees, and quit *****ing and moaning about it.


    Or switch to some other carrier.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  5. #35
    Steven J Sobol
    Guest

    Re: Cingular- Make a partial payment, get your phone disconnected!

    In alt.cellular.verizon The Ghost of General Lee <[email protected]> wrote:
    > service in that area" to "all towers around you are up and running".
    > Turns out the first answer was correct. They came back online a few
    > weeks ago. That's a gripe I have with VZW, too. The CSRs are too
    > removed from the technicians in the field, and are often unable to
    > give accurate answers to service problem questions. You would think
    > telecommunications companies could communicate in-house a little
    > better than that.


    That was one of my major, major problems with VZW that led to my switch to
    Sprint. Yes, I'm saving money with Sprint, and yes, I have a buttload of
    family members that use Sprint too (including my wife but what pissed me
    off was my inability to get any answers from VZW Customer Service about their
    repair issues in my area. And no, I'm certainly not upset with Customer
    Service. It's not their fault.

    I understand and agree with the principle one VZW CSR put forth, that if
    they give due dates on repairs and miss them, they'll irritate customers; and
    sometimes things happen that are beyond VZW's control that delay finishing
    repairs. But I could get NO information from CS because they are given NO
    information by the field techs. I would have been happy with at least some
    info and it didn't have to include an ETR. I never had any indication from
    them that they were doing anything.

    --
    JustThe.net Internet & New Media Services, http://JustThe.net/
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
    PGP Key available from your friendly local key server (0xE3AE35ED)
    Apple Valley, California Nothing scares me anymore. I have three kids.



  6. #36
    Steven J Sobol
    Guest

    Re: Cingular- Make a partial payment, get your phone disconnected!

    In alt.cellular.verizon John Navas <[email protected]> wrote:

    >>> The fact remains that he made a commitment that should have been honored.
    >>> If he's that tight financially, then he probably shouldn't be signing up for
    >>> expensive cell phone service in the first place.

    >>
    >>That's outside the point.

    >
    > Actually, it's not.


    Actually, it is. Not that you're wrong -- you're not wrong. But if he made
    payment arrangements -- which most of us have had to do at some point in our
    lives when unexpected expenses popped up and we already owed money to others
    -- they should be honored. The Cingular CSR, if he/she didn't have the
    authority to make such an arrangement (which I don't believe he/she did),
    should have either forwarded the OP to someone who does, or said "I'm sorry,
    we can't do that."

    --
    JustThe.net Internet & New Media Services, http://JustThe.net/
    Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
    PGP Key available from your friendly local key server (0xE3AE35ED)
    Apple Valley, California Nothing scares me anymore. I have three kids.



  7. #37
    John Navas
    Guest

    Re: Cingular- Make a partial payment, get your phone disconnected!

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Mon, 02 Aug 2004 18:50:12 -0500, Steven
    J Sobol <[email protected]> wrote:

    >In alt.cellular.verizon John Navas <[email protected]> wrote:
    >
    >>>> The fact remains that he made a commitment that should have been honored.
    >>>> If he's that tight financially, then he probably shouldn't be signing up for
    >>>> expensive cell phone service in the first place.
    >>>
    >>>That's outside the point.

    >>
    >> Actually, it's not.

    >
    >Actually, it is.


    We'll just have to agree to disagree. ;-)

    >Not that you're wrong -- you're not wrong.


    Thank you.

    >But if he made
    >payment arrangements -- which most of us have had to do at some point in our
    >lives when unexpected expenses popped up and we already owed money to others
    >-- they should be honored.


    I agree. But that's outside the point, which is that he made a commitment
    that he didn't honor.

    >The Cingular CSR, if he/she didn't have the
    >authority to make such an arrangement (which I don't believe he/she did),
    >should have either forwarded the OP to someone who does, or said "I'm sorry,
    >we can't do that."


    Of course. And if the CSR actually said that (which I've come to doubt), then
    the company is obligated to honor it.

    But nonetheless, he made a commitment, claimed to have the money, but then
    spent it, which was a breach of that commitment.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



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