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  1. #1
    Lisa Drake
    Guest
    Waited for 3.5 hours in Charlotte NC yesterday to get a tow truck from
    Cingular Roadside, and still ended up calling another towing company on
    my own because Cingular never sent anyone. This was after 3 or 4
    confirmation calls on my part that someone was indeed coming.

    So don't depend on them.



    See More: Cingular Roadside Assistance sucks




  2. #2
    Ryan
    Guest

    Re: Cingular Roadside Assistance sucks

    You will find this is the same with just about every "Roadside
    assistance" program. It would be wiser to get towing added to your
    insurance policy or tuck some money away in your wallet for such
    occasions and just call your own.

    Lisa Drake wrote:
    > Waited for 3.5 hours in Charlotte NC yesterday to get a tow truck from
    > Cingular Roadside, and still ended up calling another towing company on
    > my own because Cingular never sent anyone. This was after 3 or 4
    > confirmation calls on my part that someone was indeed coming.
    >
    > So don't depend on them.




  3. #3
    Jer
    Guest

    Re: Cingular Roadside Assistance sucks

    Lisa Drake wrote:

    > Waited for 3.5 hours in Charlotte NC yesterday to get a tow truck from
    > Cingular Roadside, and still ended up calling another towing company on
    > my own because Cingular never sent anyone. This was after 3 or 4
    > confirmation calls on my part that someone was indeed coming.
    >
    > So don't depend on them.



    Lisa, I'm sorry you had to learn this the hard way, but it would be my
    recommendation that people stop depending on free **** to get one's ass
    out of a jam. Cram a coupla bills inside a fold of your purse for that
    "special" future need, program your favourite towing company into your
    phone, and forget the contractor roadside assistance program that loses
    money with <insert wireless carrier name here>. Paying clients always
    take priority.

    Please tell me you didn't sign up with Cingular for this reason alone.

    --
    jer email reply - I am not a 'ten' ICQ = 35253273
    "All that we do is touched with ocean, yet we remain on the shore of
    what we know." -- Richard Wilbur




  4. #4
    Steve Larson
    Guest

    Re: Cingular Roadside Assistance sucks

    She is a "paying client". This isn't a "free" service, it's billed to the
    cellular customer at $3/month, akin to an insurance policy. Most people
    don't know of a tow truck company that they can trust in every corner of the
    United States, so it's not crazy for someone to expect that this service
    would provide them one-number convenience for assistance. My wife used the
    roadside assistance once, and it worked out very well.


    "Jer" <[email protected]> wrote in message
    news:[email protected]
    > Lisa Drake wrote:
    >
    > > Waited for 3.5 hours in Charlotte NC yesterday to get a tow truck from
    > > Cingular Roadside, and still ended up calling another towing company on
    > > my own because Cingular never sent anyone. This was after 3 or 4
    > > confirmation calls on my part that someone was indeed coming.
    > >
    > > So don't depend on them.

    >
    >
    > Lisa, I'm sorry you had to learn this the hard way, but it would be my
    > recommendation that people stop depending on free **** to get one's ass
    > out of a jam. Cram a coupla bills inside a fold of your purse for that
    > "special" future need, program your favourite towing company into your
    > phone, and forget the contractor roadside assistance program that loses
    > money with <insert wireless carrier name here>. Paying clients always
    > take priority.
    >
    > Please tell me you didn't sign up with Cingular for this reason alone.
    >
    > --
    > jer email reply - I am not a 'ten' ICQ = 35253273
    > "All that we do is touched with ocean, yet we remain on the shore of
    > what we know." -- Richard Wilbur
    >






  5. #5
    Jer
    Guest

    Re: Cingular Roadside Assistance sucks

    Steve Larson wrote:

    > She is a "paying client". This isn't a "free" service, it's billed to the
    > cellular customer at $3/month, akin to an insurance policy. Most people
    > don't know of a tow truck company that they can trust in every corner of the
    > United States, so it's not crazy for someone to expect that this service
    > would provide them one-number convenience for assistance. My wife used the
    > roadside assistance once, and it worked out very well.
    >


    Cingular charges $3/month? Well then, I guess it's worth what she pays
    for it. Then again, she wasn't needing a can of gas, a jump, or lock
    out. A tow is another kettle of fish altogether, because Cingular
    doesn't contract with a towing company to deliver gas, jumper cables, or
    a slim jim. A roadside tow truck and Mr. Rescue are two different
    levels of service, and only one of those I consider remotely reliable
    for $3/month. I would recommend Lisa stick with Mr. Rescue for future
    tows only if she arms herself and can lock herself inside her disabled
    vehicle for 3.5 hours in blazing summer weather. Personally, I don't
    consider that level of risk to be acceptable and I'll gladly spend a few
    more bucks to avoid it altogether. I'll be home with a very pleasant
    adult bevarage in the pool while she's still peeking over the seatback
    to see who ain't coming. Pick your battles, but only if you have a chance.


    --
    jer email reply - I am not a 'ten'
    "All that we do is touched with ocean, yet we remain on the shore of
    what we know." -- Richard Wilbur




  6. #6
    Lisa Drake
    Guest

    Re: Cingular Roadside Assistance sucks

    In article <[email protected]>, Jer <[email protected]>
    wrote:

    > Lisa Drake wrote:
    >
    > > Waited for 3.5 hours in Charlotte NC yesterday to get a tow truck from
    > > Cingular Roadside, and still ended up calling another towing company on
    > > my own because Cingular never sent anyone. This was after 3 or 4
    > > confirmation calls on my part that someone was indeed coming.
    > >
    > > So don't depend on them.

    >
    >
    > Lisa, I'm sorry you had to learn this the hard way, but it would be my
    > recommendation that people stop depending on free **** to get one's ass
    > out of a jam. Cram a coupla bills inside a fold of your purse for that
    > "special" future need, program your favourite towing company into your
    > phone, and forget the contractor roadside assistance program that loses
    > money with <insert wireless carrier name here>. Paying clients always
    > take priority.
    >
    > Please tell me you didn't sign up with Cingular for this reason alone.


    No, I've had Cingular for a long time, just added RA recently (but will
    be dropping it as soon as they reimburse me for this tow...) it's not
    free anyway, it's $2.99 per month.



  7. #7
    Ralph Blach
    Guest

    Re: Cingular Roadside Assistance sucks

    Lisa,

    I have AAA and they are the best.

    Get the AAA extended which gives you 100 miles of free towing.

    It has gotten me out of may tight situations

    Chip

    Lisa Drake wrote:
    > Waited for 3.5 hours in Charlotte NC yesterday to get a tow truck from
    > Cingular Roadside, and still ended up calling another towing company on
    > my own because Cingular never sent anyone. This was after 3 or 4
    > confirmation calls on my part that someone was indeed coming.
    >
    > So don't depend on them.




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