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  1. #1
    Jim Geeting
    Guest
    Had my Cingular service for two weeks now, and am still struggling
    with SMS issues. (I'm new to cell phone technology--which may
    partially explain it--but am learning quickly.) I've called Cingular
    tech support about the problem, which has been escalated to Tier 3
    support, but they have yet to resolve the problem. Thought some of
    you veterans might see something I'm doing wrong.

    I can send & receive without problem when the message uses a cell
    phone number by itself as the address (To: 2145551212). But have the
    following problems when I use an email address
    ([email protected]).

    Receiving
    ---------
    Can only receive from certain domains. Works from yahoo.com and
    cingular.com but not from my company's mail servers.

    Sending
    -------
    I can reply to a TM sent to me from an email address, but cannot send
    a new message to an email address. I think I'm using the format
    correctly. I have tried both 111 and 121 in the To: field, then the
    destination email address, space, and message in the body of the
    message, and nothing works.

    Any suggestions?

    Jim



    See More: Problem with SMS




  2. #2
    Jud Hardcastle
    Guest

    Re: Problem with SMS

    In article <[email protected]>,
    [email protected] says...
    > I can reply to a TM sent to me from an email address, but cannot send
    > a new message to an email address. I think I'm using the format
    > correctly. I have tried both 111 and 121 in the To: field, then the
    > destination email address, space, and message in the body of the
    > message, and nothing works.
    >

    That didn't work for me when I tested it just now. What does work is:

    TO: "111"
    MESSAGE BODY: "[email protected](subjtest)testing 1..2..3"

    Note there is NO space between .com and (subjtest). A space after
    (subjtest) is ignored. Subject may be omitted with "()" but you can't
    just leave out the parens.

    Are you sure you have to use that manual format? Both my current Nokia
    and my last Motorola had separate message screens for "write message"
    (sms to another phone) and "write email" (to an email address). The
    "write email" function has separate screens for TO, Subject, and Body
    with predictive text off for to and subject but on for body.

    As for the certain domains problem haven't seen that. Are you using the
    address [email protected]?
    --
    Jud
    Dallas TX USA



  3. #3
    Jim Geeting
    Guest

    Re: Problem with SMS

    Jud Hardcastle <[email protected]> wrote in message news:<[email protected]>...
    > In article <[email protected]>,
    > [email protected] says...
    > > I can reply to a TM sent to me from an email address, but cannot send
    > > a new message to an email address. I think I'm using the format
    > > correctly. I have tried both 111 and 121 in the To: field, then the
    > > destination email address, space, and message in the body of the
    > > message, and nothing works.
    > >

    > That didn't work for me when I tested it just now. What does work is:
    >
    > TO: "111"
    > MESSAGE BODY: "[email protected](subjtest)testing 1..2..3"
    >
    > Note there is NO space between .com and (subjtest). A space after
    > (subjtest) is ignored. Subject may be omitted with "()" but you can't
    > just leave out the parens.
    >
    > Are you sure you have to use that manual format? Both my current Nokia
    > and my last Motorola had separate message screens for "write message"
    > (sms to another phone) and "write email" (to an email address). The
    > "write email" function has separate screens for TO, Subject, and Body
    > with predictive text off for to and subject but on for body.
    >
    > As for the certain domains problem haven't seen that. Are you using the
    > address [email protected]?



    Hey, this worked. Sorry for the delay. Google didn't post my
    original response.

    Would you happen to know the addressing scheme for sending MMS
    messages to an email address? My software on the Treo 600 only has
    fields for To: and Subj:. Tried 111 in To: and the destination email
    address in the Subj: field, but no luck.



  4. #4
    Jud Hardcastle
    Guest

    Re: Problem with SMS

    In article <[email protected]>,
    [email protected] says...
    > Jud Hardcastle <[email protected]> wrote in message news:<[email protected]>...
    > > >

    > > That didn't work for me when I tested it just now. What does work is:
    > >
    > > TO: "111"
    > > MESSAGE BODY: "[email protected](subjtest)testing 1..2..3"
    > >
    > > Note there is NO space between .com and (subjtest). A space after
    > > (subjtest) is ignored. Subject may be omitted with "()" but you can't
    > > just leave out the parens.
    > >

    >
    > Hey, this worked. Sorry for the delay. Google didn't post my
    > original response.
    >
    > Would you happen to know the addressing scheme for sending MMS
    > messages to an email address? My software on the Treo 600 only has
    > fields for To: and Subj:. Tried 111 in To: and the destination email
    > address in the Subj: field, but no luck.
    >

    Nope, can't help you there if that didn't work. My 6340i doesn't "DO"
    MMS. I assume you tried putting the email address in the To field for
    those? Where does the body come from--to you "attach" something?
    --
    Jud
    Dallas TX USA



  5. #5
    John Navas
    Guest

    Re: Problem with SMS

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on 25 Nov 2004 21:14:48
    -0800, [email protected] (Jim Geeting) wrote:

    >Would you happen to know the addressing scheme for sending MMS
    >messages to an email address? My software on the Treo 600 only has
    >fields for To: and Subj:. Tried 111 in To: and the destination email
    >address in the Subj: field, but no luck.


    Try the carrier messaging-to-email gateway in the To: field, and the email
    address as the first thing in the message; e.g.,

    To:GATEWAYNUMBER
    Body:[email protected] Your real body.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  6. #6
    Jim Geeting
    Guest

    Re: Problem with SMS

    John Navas <[email protected]> wrote in message news:<[email protected]>...
    > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    >
    > In <[email protected]> on 25 Nov 2004 21:14:48
    > -0800, [email protected] (Jim Geeting) wrote:
    >
    > >Would you happen to know the addressing scheme for sending MMS
    > >messages to an email address? My software on the Treo 600 only has
    > >fields for To: and Subj:. Tried 111 in To: and the destination email
    > >address in the Subj: field, but no luck.

    >
    > Try the carrier messaging-to-email gateway in the To: field, and the email
    > address as the first thing in the message; e.g.,
    >
    > To:GATEWAYNUMBER
    > Body:[email protected] Your real body.


    Hey, the original format worked; just didn't see the test message
    because my spam filter moved it to my bulk folder. So, the format is
    simply to place the destination mail address in the To: field.

    Many thanks to all!

    Jim