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  1. #1
    jeff
    Guest
    I have media works package and use it for internet access. For last 8
    months cingular has billed me for internet usage by the mb. $250-$350
    per month. Every month I call up and get a credit for the per mb usage
    (they think it is being bills as wireless data access plan which I had
    prior to media works).

    Question? Is there something in the access of the internet via media
    works which causes Cingurler to bill by the mb.

    I can use both apns of 'isp.cingular' and 'wap.cingular' thru pda or
    laptop. The 'isp.cingular' seems to be a tad faster. I know plently
    of folks personally and see many on this fourm do the same who do same
    thing and only get billed the $19.99 for the Media works and use as
    much if not more mb per month as me.

    I get all the stories from Cingular support about Media works not
    being able to be used in this way, but in the end , I get the credit.

    I was one of the first Media Works users and this plan was specificly
    sold to me for the unlimited internet usage via pda or laptop. It was
    designed to compete with Sprint, ATT , etc.

    Any help suggestions would be greatly appreciated.



    See More: billing prombems with media works




  2. #2
    John Navas
    Guest

    Re: billing prombems with media works

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on 27 Nov 2004 05:56:52
    -0800, [email protected] (jeff) wrote:

    >I have media works package and use it for internet access. For last 8
    >months cingular has billed me for internet usage by the mb. $250-$350
    >per month. Every month I call up and get a credit for the per mb usage
    >(they think it is being bills as wireless data access plan which I had
    >prior to media works).


    I've had similar problems.

    >Question? Is there something in the access of the internet via media
    >works which causes Cingurler to bill by the mb.
    >
    >I can use both apns of 'isp.cingular' and 'wap.cingular' thru pda or
    >laptop. The 'isp.cingular' seems to be a tad faster. I know plently
    >of folks personally and see many on this fourm do the same who do same
    >thing and only get billed the $19.99 for the Media works and use as
    >much if not more mb per month as me.


    Looks like your account is incorrectly provisioned, which may be part of the
    problem -- MEdia Works normally works only with 'wap.cingular' not
    'isp.cingular'.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  3. #3
    Bob Horvath
    Guest

    Re: billing prombems with media works

    John Navas wrote:
    > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    >
    >
    >>
    >>I can use both apns of 'isp.cingular' and 'wap.cingular' thru pda or
    >>laptop. The 'isp.cingular' seems to be a tad faster. I know plently
    >>of folks personally and see many on this fourm do the same who do same
    >>thing and only get billed the $19.99 for the Media works and use as
    >>much if not more mb per month as me.

    >
    >
    > Looks like your account is incorrectly provisioned, which may be part of the
    > problem -- MEdia Works normally works only with 'wap.cingular' not
    > 'isp.cingular'.
    >


    Is isp.cingular aimed at the "data access" accounts?



  4. #4
    Hierophant
    Guest

    Re: billing prombems with media works


    "Bob Horvath" <[email protected]> wrote in message
    news:[email protected]...
    | John Navas wrote:
    | > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    | >
    | >
    | >>
    | >>I can use both apns of 'isp.cingular' and 'wap.cingular' thru pda or
    | >>laptop. The 'isp.cingular' seems to be a tad faster. I know plently
    | >>of folks personally and see many on this fourm do the same who do same
    | >>thing and only get billed the $19.99 for the Media works and use as
    | >>much if not more mb per month as me.
    | >
    | >
    | > Looks like your account is incorrectly provisioned, which may be part of
    the
    | > problem -- MEdia Works normally works only with 'wap.cingular' not
    | > 'isp.cingular'.
    | >
    |
    | Is isp.cingular aimed at the "data access" accounts?

    Yes. It is supposed to be disabled when you get MEdiaWorks and have no data
    plan.





  5. #5
    Bob Horvath
    Guest

    Re: billing prombems with media works

    Hierophant wrote:
    > "Bob Horvath" <[email protected]> wrote in message
    > news:[email protected]...
    > | John Navas wrote:
    > | > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    > | >
    > | >
    > | >>
    > | >>I can use both apns of 'isp.cingular' and 'wap.cingular' thru pda or
    > | >>laptop. The 'isp.cingular' seems to be a tad faster. I know plently
    > | >>of folks personally and see many on this fourm do the same who do same
    > | >>thing and only get billed the $19.99 for the Media works and use as
    > | >>much if not more mb per month as me.
    > | >
    > | >
    > | > Looks like your account is incorrectly provisioned, which may be part of
    > the
    > | > problem -- MEdia Works normally works only with 'wap.cingular' not
    > | > 'isp.cingular'.
    > | >
    > |
    > | Is isp.cingular aimed at the "data access" accounts?
    >
    > Yes. It is supposed to be disabled when you get MEdiaWorks and have no data
    > plan.
    >
    >


    Are there technical differences in the connection you get between the
    two? Higher speeds? WAP vs. non-WAP?




  6. #6
    John Navas
    Guest

    Re: billing prombems with media works

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Mon, 29 Nov 2004 00:37:51 -0600,
    Bob Horvath <[email protected]> wrote:

    >Hierophant wrote:
    >> "Bob Horvath" <[email protected]> wrote in message
    >> news:[email protected]...
    >> | John Navas wrote:
    >> | >>
    >> | >>I can use both apns of 'isp.cingular' and 'wap.cingular' thru pda or
    >> | >>laptop. The 'isp.cingular' seems to be a tad faster. I know plently
    >> | >>of folks personally and see many on this fourm do the same who do same
    >> | >>thing and only get billed the $19.99 for the Media works and use as
    >> | >>much if not more mb per month as me.
    >> | >
    >> | >
    >> | > Looks like your account is incorrectly provisioned, which may be part of
    >> the
    >> | > problem -- MEdia Works normally works only with 'wap.cingular' not
    >> | > 'isp.cingular'.
    >> | >
    >> |
    >> | Is isp.cingular aimed at the "data access" accounts?
    >>
    >> Yes. It is supposed to be disabled when you get MEdiaWorks and have no data
    >> plan.

    >
    >Are there technical differences in the connection you get between the
    >two? Higher speeds? WAP vs. non-WAP?


    Speed is the same.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  7. #7
    Bob Horvath
    Guest

    Re: billing prombems with media works

    John Navas wrote:
    > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    >
    > In <[email protected]> on Mon, 29 Nov 2004 00:37:51 -0600,
    > Bob Horvath <[email protected]> wrote:
    >
    >
    >>Hierophant wrote:
    >>
    >>>"Bob Horvath" <[email protected]> wrote in message
    >>>news:[email protected]...
    >>>| John Navas wrote:
    >>>| >>
    >>>| >>I can use both apns of 'isp.cingular' and 'wap.cingular' thru pda or
    >>>| >>laptop. The 'isp.cingular' seems to be a tad faster. I know plently
    >>>| >>of folks personally and see many on this fourm do the same who do same
    >>>| >>thing and only get billed the $19.99 for the Media works and use as
    >>>| >>much if not more mb per month as me.
    >>>| >
    >>>| >
    >>>| > Looks like your account is incorrectly provisioned, which may be part of
    >>>the
    >>>| > problem -- MEdia Works normally works only with 'wap.cingular' not
    >>>| > 'isp.cingular'.
    >>>| >
    >>>|
    >>>| Is isp.cingular aimed at the "data access" accounts?
    >>>
    >>>Yes. It is supposed to be disabled when you get MEdiaWorks and have no data
    >>>plan.

    >>
    >>Are there technical differences in the connection you get between the
    >>two? Higher speeds? WAP vs. non-WAP?

    >
    >
    > Speed is the same.
    >


    OK thanks. Any other differences? Does one limit where you can go vs.
    the other? Or is it purely an administrative difference between the
    MediaNet and Data Access plans?



  8. #8
    John Navas
    Guest

    Re: billing prombems with media works

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Mon, 29 Nov 2004 01:52:18 -0600,
    Bob Horvath <[email protected]> wrote:

    >John Navas wrote:


    >>>>Yes. It is supposed to be disabled when you get MEdiaWorks and have no data
    >>>>plan.
    >>>
    >>>Are there technical differences in the connection you get between the
    >>>two? Higher speeds? WAP vs. non-WAP?

    >>
    >> Speed is the same.

    >
    >OK thanks. Any other differences? Does one limit where you can go vs.
    >the other? Or is it purely an administrative difference between the
    >MediaNet and Data Access plans?


    I don't know for sure -- I just know that I can do almost everything I want
    with MEdia Works. (I've been unable to do FTP over TLS, so it seems that some
    things may be blocked by Cingular, but I have been able to use SSH tunnels to
    my ISP (Sonic.net), which makes just about anything possible.)

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  9. #9
    davef8
    Guest

    Re: billing prombems with media works


    John,

    How are you able to get SSH tunnels to work through the MediaNet plan?
    I have the new SX66 Pocket PC phone with the $19.99 MediaNet plan and I
    can browse the web but I can't get SSH tunnels or even IMAP to work.
    When I'm connected via GPRS all applications besides internet explorer
    don't seem to realize the GPRS connection is even open. I get different
    "failure to connect" or "network unavailable" error messages from these
    apps. Customer service said MediaNet only works through the Cingular
    portal and it is not designed to let you use it any other way. They
    claim I need to spend $50 a month to get their "data plan".

    Connection settings
    Access point name: wap.cingular
    Username: [email protected]
    Password: this is all asteriks but I think its "CINGULAR1"
    Use server-assigned IP address = YES
    Use IP header compression = YES
    Use server-assigned address = YES

    This network connects to the internet = YES
    This network uses a proxy server to connect to the internet = YES
    Proxy server: wireless.cingular.com

    I've also gone to the cingular developer portal (linked from your site)
    and tried all the settings in this PDF document:
    http://tinyurl.com/6avrn

    Still can't seem to get it to work. This sucks as I just switched from
    SprintPCS so I get this slick SX66 and now it's worthless for data
    unless WiFi is available. Any help is appreciated.


    --
    davef8
    brought to you by http://www.wifi-forum.com/




  10. #10
    John Navas
    Guest

    Re: billing prombems with media works

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <davef8.1hp5mb@WiFi-Forum_dot_com> on Thu, 23 Dec 2004 03:04:51 GMT, davef8
    <davef8.1hp5mb@WiFi-Forum_dot_com> wrote:

    >How are you able to get SSH tunnels to work through the MediaNet plan?


    I use MindTerm (2.4.2) <http://www.appgate.com/products/80_MindTerm/> to make
    a SSH connection to my ISP (Sonic.net) from my notebook computer (IBM ThinkPad
    600X with Windows XP Dial-Up Networking) using a Bluetooth link to my Sony
    Ericsson Z600 handset (or using my Sony Ericsson GC82 PC Card) with Cingular
    MEdia Works.

    >I have the new SX66 Pocket PC phone with the $19.99 MediaNet plan and I
    >can browse the web but I can't get SSH tunnels or even IMAP to work.


    Since IMAP isn't working, you probably have some sort of fundamental Internet
    networking problem.

    >When I'm connected via GPRS all applications besides internet explorer
    >don't seem to realize the GPRS connection is even open. I get different
    >"failure to connect" or "network unavailable" error messages from these
    >apps.


    Then you must not have a standard network connection. Note that I'm using
    standard Windows Dial-Up Networking to make a standard network connection, not
    Cingular software.

    >Customer service said MediaNet only works through the Cingular
    >portal


    True -- wap.cingular must be used.

    >and it is not designed to let you use it any other way.


    Most (not all) of the other ports are open.

    >They
    >claim I need to spend $50 a month to get their "data plan".


    In other words, they would like you to spend more money -- what a shock. ;-)

    >Connection settings
    >Access point name: wap.cingular
    >Username: [email protected]
    >Password: this is all asteriks but I think its "CINGULAR1"
    >Use server-assigned IP address = YES
    >Use IP header compression = YES
    >Use server-assigned address = YES


    Turn off all forms of compression until you get it working.

    >This network connects to the internet = YES
    >This network uses a proxy server to connect to the internet = YES
    >Proxy server: wireless.cingular.com


    I don't use any proxy.

    >I've also gone to the cingular developer portal (linked from your site)
    >and tried all the settings in this PDF document:
    >http://tinyurl.com/6avrn


    Those settings are for Wireless Internet Express, *not* MEdia Works!

    >Still can't seem to get it to work. This sucks as I just switched from
    >SprintPCS so I get this slick SX66 and now it's worthless for data
    >unless WiFi is available. Any help is appreciated.


    You need to make a standard Internet network connection.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  11. #11
    davef8
    Guest

    Re: billing prombems with media works


    John,

    Thanks for your assistance. Unchecking the "use proxy server" option
    solved the problem immediately.

    It's a shame Cingular could not even begin to assist me with this
    problem. I hope other users who encounter this situation find this
    thread or they will be very unhappy with their expensive PDA that can't
    access anything but the web.


    --
    davef8
    brought to you by http://www.wifi-forum.com/




  12. #12
    John Navas
    Guest

    Re: billing prombems with media works

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <davef8.1i0mky@WiFi-Forum_dot_com> on Wed, 29 Dec 2004 07:47:47 GMT, davef8
    <davef8.1i0mky@WiFi-Forum_dot_com> wrote:

    >Thanks for your assistance. Unchecking the "use proxy server" option
    >solved the problem immediately.


    Glad to hear that.

    >It's a shame Cingular could not even begin to assist me with this
    >problem. I hope other users who encounter this situation find this
    >thread or they will be very unhappy with their expensive PDA that can't
    >access anything but the web.


    Cingular does provide assistance, just not with the bargain plan. You get
    what you pay for.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



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