Cell phone contract from hell

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[POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]

In <[email protected]> on Wed, 01 Dec
2004 23:16:20 GMT, Jack Zwick <[email protected]> wrote:

>In article <[email protected]>,
> John Navas <[email protected]> wrote:
>
>> In <[email protected]> on Wed, 01 Dec
>> 2004 21:17:51 GMT, Jack Zwick <[email protected]> wrote:

>> >That's what they want you to believe. And if you believe it, then you
>> >are bound. If you have a legitimate complaint, write to your State's
>> >Attorney General.
>>
>> If you have time to waste. Otherwise start with the Better Business Bureau,
>> dispute charges on your credit card, or even take it to Small Claims Court.
>
>The BBB is the real waste of time. There job is to deflect disputes not
>solve them. They say so themselves in advertising to companies.

Wrong on both counts.

>An AG has some clout. With some credit cards disputing a charge helps if
>you have a good credit record.

In most states the AG doesn't have resources for small individual cases.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

---

› See More: Cell phone contract from hell

tmobilesuck wrote:
>
> I am sick and tired of being bullied by my cell phone provider.
> Finding my self under "binding verbal contracts" I was never told
> about and all other sorts of consumer-scare corporate tactics.
>
> This is only the beginning of the road towards raising awareness
> regarding these issues. Visit http://www.tmobilesuck.com to find out
> more.

You're right .... and if we all (consumers) refused to sign
up with two-year contracts, we could lead the companies
around by their balls. My balls are beginning to hurt!

Jeff

In article <[email protected]>,
Jeffrey Swanson <[email protected]> wrote:

> tmobilesuck wrote:
> >
> > I am sick and tired of being bullied by my cell phone provider.
> > Finding my self under "binding verbal contracts" I was never told
> > about and all other sorts of consumer-scare corporate tactics.

That's what they want you to believe. And if you believe it, then you
are bound. If you have a legitimate complaint, write to your State's
Attorney General.

[POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]

In <[email protected]> on Wed, 01 Dec
2004 21:17:51 GMT, Jack Zwick <[email protected]> wrote:

>In article <[email protected]>,
> Jeffrey Swanson <[email protected]> wrote:
>
>> tmobilesuck wrote:
>> >
>> > I am sick and tired of being bullied by my cell phone provider.
>> > Finding my self under "binding verbal contracts" I was never told
>> > about and all other sorts of consumer-scare corporate tactics.
>
>That's what they want you to believe. And if you believe it, then you
>are bound. If you have a legitimate complaint, write to your State's
>Attorney General.

If you have time to waste. Otherwise start with the Better Business Bureau,
dispute charges on your credit card, or even take it to Small Claims Court.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

In article <[email protected]>,
John Navas <[email protected]> wrote:

> [POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Wed, 01 Dec
> 2004 21:17:51 GMT, Jack Zwick <[email protected]> wrote:
>
> >In article <[email protected]>,
> > Jeffrey Swanson <[email protected]> wrote:
> >
> >> tmobilesuck wrote:
> >> >
> >> > I am sick and tired of being bullied by my cell phone provider.
> >> > Finding my self under "binding verbal contracts" I was never told
> >> > about and all other sorts of consumer-scare corporate tactics.
> >
> >That's what they want you to believe. And if you believe it, then you
> >are bound. If you have a legitimate complaint, write to your State's
> >Attorney General.
>
> If you have time to waste. Otherwise start with the Better Business Bureau,
> dispute charges on your credit card, or even take it to Small Claims Court.

The BBB is the real waste of time. There job is to deflect disputes not
solve them. They say so themselves in advertising to companies.


"The Council of Better Business Bureaus, Inc. helps companies and major
corporations manage consumer disputes through its Dispute Resolution
Division. " http://www.dr.bbb.org/


Notice they say manage...not resolve



An AG has some clout. With some credit cards disputing a charge helps if
you have a good credit record.

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Jack Zwick wrote:

> "The Council of Better Business Bureaus, Inc. helps companies and major
> corporations manage consumer disputes through its Dispute Resolution
> Division. " http://www.dr.bbb.org/

You're correct, however, depending on the way the Attorney General works in
your state, you may or may not be able to get a resolution on an *individual*
problem (like here in California, where there has to be a pattern of repeated
abuses against more than one individual for the AG's office to consider taking
the case.)

--
JustThe.net Internet & New Media Services, http://JustThe.net/
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.

Steve Sobol wrote:

> Jack Zwick wrote:
>
>> "The Council of Better Business Bureaus, Inc. helps companies and
>> major corporations manage consumer disputes through its Dispute
>> Resolution Division. " http://www.dr.bbb.org/
>
>
> You're correct, however, depending on the way the Attorney General works
> in your state, you may or may not be able to get a resolution on an
> *individual* problem (like here in California, where there has to be a
> pattern of repeated abuses against more than one individual for the AG's
> office to consider taking the case.)
>


I think Steve here is right. More often than not, the AG office isn't a
place for individual complaint resolution, and expecting such would be
considered a stretch. However, they do keep track of complaints that
cross their cluttered desks, and when enough is enough, they'll take an
interest. So, at least including the AG office in the loop, even if
only for informational purposes, the numbers do add up.

--
jer email reply - I am not a 'ten'

I've found the best way to get a cellular company to listen to you is to
complain to the FCC. Not for every small problem, but if the cell company
has you backed into a corner and won't listen to you, filing a complaint
with the FCC will miraculously make them interested in working out your
problem.


"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Wed, 01 Dec
> 2004 23:16:20 GMT, Jack Zwick <[email protected]> wrote:
>
>>In article <[email protected]>,
>> John Navas <[email protected]> wrote:
>>
>>> In <[email protected]> on Wed, 01
>>> Dec
>>> 2004 21:17:51 GMT, Jack Zwick <[email protected]> wrote:
>
>>> >That's what they want you to believe. And if you believe it, then you
>>> >are bound. If you have a legitimate complaint, write to your State's
>>> >Attorney General.
>>>
>>> If you have time to waste. Otherwise start with the Better Business
>>> Bureau,
>>> dispute charges on your credit card, or even take it to Small Claims
>>> Court.
>>
>>The BBB is the real waste of time. There job is to deflect disputes not
>>solve them. They say so themselves in advertising to companies.
>
> Wrong on both counts.
>
>>An AG has some clout. With some credit cards disputing a charge helps if
>>you have a good credit record.
>
> In most states the AG doesn't have resources for small individual cases.
>
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>

"John Navas" <[email protected]> wrote in message
news:[email protected]...
SNIP

>>The BBB is the real waste of time. There job is to deflect disputes not
>>solve them. They say so themselves in advertising to companies.
>
> Wrong on both counts.
>
I respectfully disagree. My experience with the BBB has been that they offer
limited assistance on any complaints. They will take your call and file a
report but if the company involved digs in their heels the BBB will do
little more than make a note of it in their database. They have never
recovered any money for me the few times I bothered to use them.

TC

[POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]

In <[email protected]> on Thu, 02 Dec 2004
07:17:40 GMT, "Tony Clark" <[email protected]> wrote:

>"John Navas" <[email protected]> wrote in message
>news:[email protected]...
>SNIP
>
>>>The BBB is the real waste of time. There job is to deflect disputes not
>>>solve them. They say so themselves in advertising to companies.
>>
>> Wrong on both counts.
>>
>I respectfully disagree. My experience with the BBB has been that they offer
>limited assistance on any complaints. They will take your call and file a
>report but if the company involved digs in their heels the BBB will do
>little more than make a note of it in their database. They have never
>recovered any money for me the few times I bothered to use them.

The BBB has almost always been effective for me. Perhaps your cases were
weak.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Thu, 02 Dec
> 2004
> 07:17:40 GMT, "Tony Clark" <[email protected]> wrote:
>
>>"John Navas" <[email protected]> wrote in message
>>news:[email protected]...
>>SNIP
>>
>>>>The BBB is the real waste of time. There job is to deflect disputes not
>>>>solve them. They say so themselves in advertising to companies.
>>>
>>> Wrong on both counts.
>>>
>>I respectfully disagree. My experience with the BBB has been that they
>>offer
>>limited assistance on any complaints. They will take your call and file a
>>report but if the company involved digs in their heels the BBB will do
>>little more than make a note of it in their database. They have never
>>recovered any money for me the few times I bothered to use them.
>
> The BBB has almost always been effective for me. Perhaps your cases were
> weak.
>
Me too!!
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>

The BBB is a joke. I've tried them in the past, and never got any
resolutions.

"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Wed, 01 Dec
> 2004 21:17:51 GMT, Jack Zwick <[email protected]> wrote:
>
> >In article <[email protected]>,
> > Jeffrey Swanson <[email protected]> wrote:
> >
> >> tmobilesuck wrote:
> >> >
> >> > I am sick and tired of being bullied by my cell phone provider.
> >> > Finding my self under "binding verbal contracts" I was never told
> >> > about and all other sorts of consumer-scare corporate tactics.
> >
> >That's what they want you to believe. And if you believe it, then you
> >are bound. If you have a legitimate complaint, write to your State's
> >Attorney General.
>
> If you have time to waste. Otherwise start with the Better Business
Bureau,
> dispute charges on your credit card, or even take it to Small Claims
Court.
>
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>

This will get better results than any of the other solutions listed.
Radio Host Tom Martino's www.troubleshooter.com

"Jer" <[email protected]> wrote in message
news:[email protected]...
> Steve Sobol wrote:
>
> > Jack Zwick wrote:
> >
> >> "The Council of Better Business Bureaus, Inc. helps companies and
> >> major corporations manage consumer disputes through its Dispute
> >> Resolution Division. " http://www.dr.bbb.org/
> >
> >
> > You're correct, however, depending on the way the Attorney General works
> > in your state, you may or may not be able to get a resolution on an
> > *individual* problem (like here in California, where there has to be a
> > pattern of repeated abuses against more than one individual for the AG's
> > office to consider taking the case.)
> >
>
>
> I think Steve here is right. More often than not, the AG office isn't a
> place for individual complaint resolution, and expecting such would be
> considered a stretch. However, they do keep track of complaints that
> cross their cluttered desks, and when enough is enough, they'll take an
> interest. So, at least including the AG office in the loop, even if
> only for informational purposes, the numbers do add up.
>
> --
> jer email reply - I am not a 'ten'

[POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]

In <[email protected]> on Fri, 3 Dec 2004 18:47:03 -0600,
"Brad" <[email protected]> wrote:

>The BBB is a joke. I've tried them in the past, and never got any
>resolutions.

Perhaps your cases were weak.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Fri, 3 Dec 2004 18:47:03 -0600,
> "Brad" <[email protected]> wrote:
>
>>The BBB is a joke. I've tried them in the past, and never got any
>>resolutions.
>
> Perhaps your cases were weak.

And you think the one being discussed here is NOT weak??? This guy kept
dealing one deal after the other verbally. Dealing with any company requires
you to HAVE IT IN WRITING!!! I've never had a problem, because I do have my
entire contract in writing and I know exactly where it's filed, along with the
contracts I have with many other companies. NEVER leave a contract to what
the parties remember saying because there will always be a different
interpretation of what was agreed on!!

Tom J