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  1. #1
    Bob Lambeau
    Guest
    I called the cingular store (was ATT)I want to get the Moto 551
    Cash no plan, no nothing, (I'd like it to be a pay as you go phone)
    she said it was $250 I said they are going for $190 on e-bay
    I said what kind of warranty does Cingular offer on the phone
    She said none
    I said ???
    she said when I'd buy a plan then she could put a warranty on it
    I said I wanted it as a pay as you go phone
    she said that would be possible and I would then get the standard warranty
    on the phone when I started a service with them.
    is this true?
    she said all the phones are unlocked and the sim card is $30 extra ( I
    know you can get that too on e-bay) then I would get the 1 year warrany
    How does a warranty work on a phone that you buy for cash?

    The reason I'm asking is I've had 3 Sprint (nokia)phones die while they
    were under warranty so I was able to get a new phone. With a GSM phone I
    can take it to Europe and put a sim card in from a carrier that is there
    and it "should work" you can't do that with a Sprint(nextel) phone.
    (also the Sprint contract phones cannot be pay as you go phones, I asked.
    The lady at Sprint said that's what Virgin is for)
    any info on this would be appreciated.
    TIA



    See More: Called Cingular to get a new Phone, question on warrenty




  2. #2
    Fester
    Guest

    Re: Called Cingular to get a new Phone, question on warrenty

    I bought a Cingular 6340I a few years ago my plan was out of contract and I
    didn't want to upgrade a month into using the phone it died I took it to a
    Cingular store and got it fixed the Tech told me to comeback in a couple of
    days it was fixed
    you have at least a one warranty on it thru the manufacture
    "Bob Lambeau" <[email protected]> wrote in message
    news[email protected]
    > I called the cingular store (was ATT)I want to get the Moto 551
    > Cash no plan, no nothing, (I'd like it to be a pay as you go phone)
    > she said it was $250 I said they are going for $190 on e-bay
    > I said what kind of warranty does Cingular offer on the phone
    > She said none
    > I said ???
    > she said when I'd buy a plan then she could put a warranty on it
    > I said I wanted it as a pay as you go phone
    > she said that would be possible and I would then get the standard warranty
    > on the phone when I started a service with them.
    > is this true?
    > she said all the phones are unlocked and the sim card is $30 extra ( I
    > know you can get that too on e-bay) then I would get the 1 year warrany
    > How does a warranty work on a phone that you buy for cash?
    >
    > The reason I'm asking is I've had 3 Sprint (nokia)phones die while they
    > were under warranty so I was able to get a new phone. With a GSM phone I
    > can take it to Europe and put a sim card in from a carrier that is there
    > and it "should work" you can't do that with a Sprint(nextel) phone.
    > (also the Sprint contract phones cannot be pay as you go phones, I asked.
    > The lady at Sprint said that's what Virgin is for)
    > any info on this would be appreciated.
    > TIA






  3. #3
    Al Klein
    Guest

    Re: Called Cingular to get a new Phone, question on warrenty

    On Sun, 12 Dec 2004 03:11:29 -0600, Bob Lambeau <[email protected]>
    said in alt.cellular.cingular:

    >I called the cingular store (was ATT)I want to get the Moto 551
    >Cash no plan, no nothing, (I'd like it to be a pay as you go phone)
    >she said it was $250 I said they are going for $190 on e-bay
    >I said what kind of warranty does Cingular offer on the phone
    >She said none
    > I said ???


    The "warranty" Cingular offers is an "insurance" package. The
    manufacturer warranties the phone for a year. But, if you buy the
    phone outright, you have to deal with the manufacturer yourself,
    unless a tech at a Cingular store will fix it for you.

    (If you buy it on eBay it may be a) new or used and b) reported
    missing or stolen. I've also heard of sellers reporting phones stolen
    after they were received by the buyers.)



  4. #4
    Fester
    Guest

    Re: Called Cingular to get a new Phone, question on warrenty

    I had that happen to me with a T720 so I reported it to e-bay that they
    where selling stolen stuff but e-bay didnt do anything to them I did get my
    money back thru paypal
    "Al Klein" <[email protected]> wrote in message
    news:[email protected]
    > On Sun, 12 Dec 2004 03:11:29 -0600, Bob Lambeau <[email protected]>
    > said in alt.cellular.cingular:
    >
    > >I called the cingular store (was ATT)I want to get the Moto 551
    > >Cash no plan, no nothing, (I'd like it to be a pay as you go phone)
    > >she said it was $250 I said they are going for $190 on e-bay
    > >I said what kind of warranty does Cingular offer on the phone
    > >She said none
    > > I said ???

    >
    > The "warranty" Cingular offers is an "insurance" package. The
    > manufacturer warranties the phone for a year. But, if you buy the
    > phone outright, you have to deal with the manufacturer yourself,
    > unless a tech at a Cingular store will fix it for you.
    >
    > (If you buy it on eBay it may be a) new or used and b) reported
    > missing or stolen. I've also heard of sellers reporting phones stolen
    > after they were received by the buyers.)






  5. #5
    bamp
    Guest

    Re: Called Cingular to get a new Phone, question on warrenty


    "Al Klein" <[email protected]> wrote in message
    news:[email protected]
    > On Sun, 12 Dec 2004 03:11:29 -0600, Bob Lambeau <[email protected]>
    > said in alt.cellular.cingular:
    >
    >>I called the cingular store (was ATT)I want to get the Moto 551
    >>Cash no plan, no nothing, (I'd like it to be a pay as you go phone)
    >>she said it was $250 I said they are going for $190 on e-bay
    >>I said what kind of warranty does Cingular offer on the phone
    >>She said none
    >> I said ???

    >
    > The "warranty" Cingular offers is an "insurance" package. The
    > manufacturer warranties the phone for a year. But, if you buy the
    > phone outright, you have to deal with the manufacturer yourself,
    > unless a tech at a Cingular store will fix it for you.


    You've still got techs at Cingular stores??
    >
    > (If you buy it on eBay it may be a) new or used and b) reported
    > missing or stolen. I've also heard of sellers reporting phones stolen
    > after they were received by the buyers.)






  6. #6
    Al Klein
    Guest

    Re: Called Cingular to get a new Phone, question on warrenty

    On Mon, 13 Dec 2004 19:44:47 -0600, "bamp" <bampatcenturyteldotnet>
    said in alt.cellular.cingular:

    >You've still got techs at Cingular stores??


    I don't have anything at a Cingular store - I'm an independent
    Cingular agent. But we have techs.



  7. #7
    bamp
    Guest

    Re: Called Cingular to get a new Phone, question on warrenty


    "Al Klein" <[email protected]> wrote in message
    news:[email protected]
    > On Mon, 13 Dec 2004 19:44:47 -0600, "bamp" <bampatcenturyteldotnet>
    > said in alt.cellular.cingular:
    >
    >>You've still got techs at Cingular stores??

    >
    > I don't have anything at a Cingular store - I'm an independent
    > Cingular agent. But we have techs.


    Ohh ok, we don't have techs in the Cingular owned stores in Little Rock.

    bamp





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