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  1. #1
    N Hamilton
    Guest
    When listening to voice mail from my new cell phone (V551), none of the
    voice mail keycodes work. For example the cingular web site says pressing 3
    while listening will erase the message. And pressing 9 will fast forward.
    But none of my buttons work except * and 9 (which causes the message to be
    saved)

    Customer service hasn't a clue why this is happening..





    See More: Voice mail menu doesn't work




  2. #2
    Mike
    Guest

    Re: Voice mail menu doesn't work

    N Hamilton wrote:
    > When listening to voice mail from my new cell phone (V551), none of the
    > voice mail keycodes work. For example the cingular web site says pressing 3
    > while listening will erase the message. And pressing 9 will fast forward.
    > But none of my buttons work except * and 9 (which causes the message to be
    > saved)


    1, 2, and 3 work on my Samsung X427M - haven't tried 9 yet, didn't know it
    might work.



  3. #3
    Al Klein
    Guest

    Re: Voice mail menu doesn't work

    On Thu, 16 Dec 2004 02:02:35 GMT, "N Hamilton"
    <no_spamham@no_spamnc.rr.com> said in alt.cellular.cingular:

    >When listening to voice mail from my new cell phone (V551), none of the
    >voice mail keycodes work. For example the cingular web site says pressing 3
    >while listening will erase the message. And pressing 9 will fast forward.
    >But none of my buttons work except * and 9 (which causes the message to be
    >saved)


    >Customer service hasn't a clue why this is happening..


    Ask them to delete your VM and put it in again. Then set it up and
    try again.



  4. #4
    Hierophant
    Guest

    Re: Voice mail menu doesn't work


    "N Hamilton" <no_spamham@no_spamnc.rr.com> wrote in message
    news:%[email protected]...
    | When listening to voice mail from my new cell phone (V551), none of the
    | voice mail keycodes work. For example the cingular web site says pressing
    3
    | while listening will erase the message. And pressing 9 will fast forward.
    | But none of my buttons work except * and 9 (which causes the message to be
    | saved)
    |
    | Customer service hasn't a clue why this is happening..
    |

    Does your phone have the option to turn on tones while in-call? It could
    just be a situation where it is not sending the tone for the system to
    recognize the number you press.





  5. #5
    R.M
    Guest

    Re: Voice mail menu doesn't work

    N Hamilton wrote:
    > When listening to voice mail from my new cell phone (V551), none of the
    > voice mail keycodes work. For example the cingular web site says pressing 3
    > while listening will erase the message. And pressing 9 will fast forward.
    > But none of my buttons work except * and 9 (which causes the message to be
    > saved)
    >
    > Customer service hasn't a clue why this is happening..
    >
    >


    You must be on different voice mail system than I am. For me I press 7
    to delete and that will not work if its currently playing a message. 3
    fast forwards by 10 second and pressing 3 twice goes to the end of the
    message. So If I listening to an extremely long voice mail, I press 3
    twice to get to the end than I press 7 to delete.

    I hope this helps.




  6. #6
    N Hamilton
    Guest

    Re: Voice mail menu doesn't work

    One of my students showed me that double 7's while it's playing will delete
    it.

    "R.M" <[email protected]> wrote in message
    news:[email protected]...
    >N Hamilton wrote:
    >> When listening to voice mail from my new cell phone (V551), none of the
    >> voice mail keycodes work. For example the cingular web site says pressing
    >> 3 while listening will erase the message. And pressing 9 will fast
    >> forward. But none of my buttons work except * and 9 (which causes the
    >> message to be saved)
    >>
    >> Customer service hasn't a clue why this is happening..

    >
    > You must be on different voice mail system than I am. For me I press 7 to
    > delete and that will not work if its currently playing a message. 3 fast
    > forwards by 10 second and pressing 3 twice goes to the end of the message.
    > So If I listening to an extremely long voice mail, I press 3 twice to get
    > to the end than I press 7 to delete.
    >
    > I hope this helps.
    >






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