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  1. #1
    John Navas
    Guest
    A bit over the top that. Cut down on the coffee and get some rest.

    In <[email protected]> on 25 Dec 2004
    09:04:50 -0800, [email protected] wrote:

    >This kind of CINGULAR TAKE CHARGE crime against humanity is as serious
    >as fixing Diebold electronic ballots in Ohio and many other states,
    >paramilitary contracts in Iraq for Halliburton, suppression of news in
    >the US media about the aid going to Afghanistan and Iraq from Europe
    >and Japan [as if the only benevolent nation on the planet is America],
    >the police force of Afghanistan is NOT afflicted because it was trained
    >by German experts to a culture that respected them -- look at the
    >bloody mess of the US-police-trained policing forces in Iraq,
    >especially under Bernard Kerik.
    >
    >-- This Cingular Take Charge service account cell phone scam is
    >floating in the sewer also. One day we will all be outsourced to
    >extinction and flushed.
    >
    >You too.
    >
    >================WARNING ABOUT CINGULAR TAKE CHARGE ACCOUNTS!!---------
    >
    >Please BEWARE !! Please BEWARE !! Please BEWARE !!
    >
    >Cingular-ATT has been offering to people with no credit card a new cell
    >phone account which promises for $49.99 per month 400 free minutes
    >during non-free times, and free calls after 9pm and all weekend.
    >
    >They can debit your checking account or your debit card once per month.
    >
    >Well, here's the rub.
    >
    >The database for Cingular for the TAKE CHARGE account is divided into
    >two dissociated databases, one which shows to Customer Care for
    >Cingular a ZERO charge for all calls made during so called free minute
    >times of day, and this is called the TOTAL AMOUNT column. This is ALL
    >Customer Care can see on their screens.
    >
    >Yet, on the customer online CALLS LIST a Take Charge user/customer can
    >go to the full detail history list of all calls and on the extreme
    >right hand column of the complete calls list, there is a blue ball with
    >a white carat in it that is called CALL DETAIL for each individual
    >call. If you click on this, you get many more details than are given
    >to the Customer Care call center rep.
    >
    >You must scroll down in this pull down box past the ZERO amount and
    >just below is the MAIN ACCOUNT AMOUNT which charges your debit card
    >and/or account balance for your Cingular service at 12.5 cents per
    >minute DURING the free minutes times of the week!! Your calls from 0 to
    >399 of the free 400 minutes are billed at 12.5 cents per minute also!!
    >
    >So, if you made an hour call on your cell phone account on the weekend
    >it will be deducted about $5 ASAP and your phone service will be
    >discontinued quickly due to this ploy unless you address the issue
    >brought up by voice and text mail to you that YOU MUST CHARGE ON YOUR
    >DEBIT CARD as soon as possible either $15 for 100 minutes or $25 for
    >150.
    >
    >This is a reprehensible business practice that should blemish the
    >reputation of ATT also, and not just Cingular cell phone company.
    >
    >Dec. 24th, today, Christmas Eve, is a day off for most of the 'Take
    >Charge' Cingular call center helpers, so the bulk of the complaints
    >about this criminal billing procedure practice at Take Charge are going
    >to the main general Cingular help center workers, who are much more
    >helpful than the usual Take Charge specialist call center workers [have
    >the Take Charge customer care center workers been trained to be
    >uncooperative and play dumb about this horrible glitch and thieving
    >tactic of the Cingular management?].
    >
    >Each time [about 15 times i have called and had to spend over an hour
    >trying to resolve this snafu to no avail and to suffer the damage of
    >severe microwave headaches from the cell phone radio waves after so
    >much exposure], the Take Charge staffers are very rude in putting the
    >fault of the service charges and billing during free minutes on the
    >stupidity of the customer/client. It is a crime up there with Enron,
    >Halliburton, and Global Crossing scams. Cingular is blaming the
    >consumer for a rip off product.
    >
    >Nothing else could promote WORSE customer relations around the globe
    >!!!
    >Would anyone disagree?
    >
    >Please call your Better Business Bureau and your local 'CONSUMER
    >COMPLAINT, SHAME ON YOU' local TV network to look into this,
    >investigate it, and report it around the world.


    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



    See More: Cingular TAKE CHARGE scandal !




  2. #2
    Elmo P. Shagnasty
    Guest

    Re: Cingular TAKE CHARGE scandal !

    In article <[email protected]>,
    [email protected] wrote:

    > Cingular-ATT has been offering to people with no credit card a new cell
    > phone account which promises for $49.99 per month 400 free minutes
    > during non-free times, and free calls after 9pm and all weekend.

    <snip>
    > Yet, on the customer online CALLS LIST a Take Charge user/customer can
    > go to the full detail history list of all calls and on the extreme
    > right hand column of the complete calls list, there is a blue ball with
    > a white carat in it that is called CALL DETAIL for each individual
    > call. If you click on this, you get many more details than are given
    > to the Customer Care call center rep.
    >
    > You must scroll down in this pull down box past the ZERO amount and
    > just below is the MAIN ACCOUNT AMOUNT which charges your debit card
    > and/or account balance for your Cingular service at 12.5 cents per
    > minute DURING the free minutes times of the week!! Your calls from 0 to
    > 399 of the free 400 minutes are billed at 12.5 cents per minute also!!


    When I do the math, that 400 minutes at 12.5 cents/minute comes up to
    the $50 that you said they were charging.

    If they're doing it on a per minute basis, that's an even better deal.
    Rather than "pay $50 for 400 minutes even if you don't use them," if
    they're simply charging 12.5 cents/minute, that's great. Then you pay
    only for what you use.

    Anyway, you're screaming about them charging $50 for 400 minutes, yet
    you admit at the very beginning that they tell you up front they charge
    you $50 for 400 minutes.

    You're a raving lunatic.




  3. #3
    JohnF
    Guest

    Re: Cingular TAKE CHARGE scandal !

    So what you're say is "no big deal"?

    <[email protected]> wrote in message
    news:[email protected]...
    > This kind of CINGULAR TAKE CHARGE crime against humanity is as serious
    > as fixing Diebold electronic ballots in Ohio and many other states,
    > paramilitary contracts in Iraq for Halliburton, suppression of news in
    > the US media about the aid going to Afghanistan and Iraq from Europe
    > and Japan [as if the only benevolent nation on the planet is America],
    > the police force of Afghanistan is NOT afflicted because it was trained
    > by German experts to a culture that respected them -- look at the
    > bloody mess of the US-police-trained policing forces in Iraq,
    > especially under Bernard Kerik.
    >
    > -- This Cingular Take Charge service account cell phone scam is
    > floating in the sewer also. One day we will all be outsourced to
    > extinction and flushed.
    >
    > You too.
    >
    > ================WARNING ABOUT CINGULAR TAKE CHARGE ACCOUNTS!!---------
    >
    > Please BEWARE !! Please BEWARE !! Please BEWARE !!
    >
    > Cingular-ATT has been offering to people with no credit card a new cell
    > phone account which promises for $49.99 per month 400 free minutes
    > during non-free times, and free calls after 9pm and all weekend.
    >
    > They can debit your checking account or your debit card once per month.
    >
    > Well, here's the rub.
    >
    > The database for Cingular for the TAKE CHARGE account is divided into
    > two dissociated databases, one which shows to Customer Care for
    > Cingular a ZERO charge for all calls made during so called free minute
    > times of day, and this is called the TOTAL AMOUNT column. This is ALL
    > Customer Care can see on their screens.
    >
    > Yet, on the customer online CALLS LIST a Take Charge user/customer can
    > go to the full detail history list of all calls and on the extreme
    > right hand column of the complete calls list, there is a blue ball with
    > a white carat in it that is called CALL DETAIL for each individual
    > call. If you click on this, you get many more details than are given
    > to the Customer Care call center rep.
    >
    > You must scroll down in this pull down box past the ZERO amount and
    > just below is the MAIN ACCOUNT AMOUNT which charges your debit card
    > and/or account balance for your Cingular service at 12.5 cents per
    > minute DURING the free minutes times of the week!! Your calls from 0 to
    > 399 of the free 400 minutes are billed at 12.5 cents per minute also!!
    >
    > So, if you made an hour call on your cell phone account on the weekend
    > it will be deducted about $5 ASAP and your phone service will be
    > discontinued quickly due to this ploy unless you address the issue
    > brought up by voice and text mail to you that YOU MUST CHARGE ON YOUR
    > DEBIT CARD as soon as possible either $15 for 100 minutes or $25 for
    > 150.
    >
    > This is a reprehensible business practice that should blemish the
    > reputation of ATT also, and not just Cingular cell phone company.
    >
    > Dec. 24th, today, Christmas Eve, is a day off for most of the 'Take
    > Charge' Cingular call center helpers, so the bulk of the complaints
    > about this criminal billing procedure practice at Take Charge are going
    > to the main general Cingular help center workers, who are much more
    > helpful than the usual Take Charge specialist call center workers [have
    > the Take Charge customer care center workers been trained to be
    > uncooperative and play dumb about this horrible glitch and thieving
    > tactic of the Cingular management?].
    >
    > Each time [about 15 times i have called and had to spend over an hour
    > trying to resolve this snafu to no avail and to suffer the damage of
    > severe microwave headaches from the cell phone radio waves after so
    > much exposure], the Take Charge staffers are very rude in putting the
    > fault of the service charges and billing during free minutes on the
    > stupidity of the customer/client. It is a crime up there with Enron,
    > Halliburton, and Global Crossing scams. Cingular is blaming the
    > consumer for a rip off product.
    >
    > Nothing else could promote WORSE customer relations around the globe
    > !!!
    > Would anyone disagree?
    >
    > Please call your Better Business Bureau and your local 'CONSUMER
    > COMPLAINT, SHAME ON YOU' local TV network to look into this,
    > investigate it, and report it around the world.
    >






  4. #4
    Scott
    Guest

    Re: Cingular TAKE CHARGE scandal !

    On Sat, 25 Dec 2004 21:24:33 GMT, "JohnF" <[email protected]> wrote:

    >So what you're say is "no big deal"?
    >
    ><[email protected]> wrote in message
    >news:[email protected]...
    >> This kind of CINGULAR TAKE CHARGE crime against humanity is as serious
    >> as fixing Diebold electronic ballots in Ohio and many other states,
    >> paramilitary contracts in Iraq for Halliburton, suppression of news in
    >> the US media about the aid going to Afghanistan and Iraq from Europe
    >> and Japan [as if the only benevolent nation on the planet is America],
    >> the police force of Afghanistan is NOT afflicted because it was trained
    >> by German experts to a culture that respected them -- look at the
    >> bloody mess of the US-police-trained policing forces in Iraq,
    >> especially under Bernard Kerik.
    >>
    >> -- This Cingular Take Charge service account cell phone scam is
    >> floating in the sewer also. One day we will all be outsourced to
    >> extinction and flushed.
    >>
    >> You too.
    >>
    >> ================WARNING ABOUT CINGULAR TAKE CHARGE ACCOUNTS!!---------
    >>
    >> Please BEWARE !! Please BEWARE !! Please BEWARE !!
    >>
    >> Cingular-ATT has been offering to people with no credit card a new cell
    >> phone account which promises for $49.99 per month 400 free minutes
    >> during non-free times, and free calls after 9pm and all weekend.
    >>
    >> They can debit your checking account or your debit card once per month.
    >>
    >> Well, here's the rub.
    >>
    >> The database for Cingular for the TAKE CHARGE account is divided into
    >> two dissociated databases, one which shows to Customer Care for
    >> Cingular a ZERO charge for all calls made during so called free minute
    >> times of day, and this is called the TOTAL AMOUNT column. This is ALL
    >> Customer Care can see on their screens.
    >>
    >> Yet, on the customer online CALLS LIST a Take Charge user/customer can
    >> go to the full detail history list of all calls and on the extreme
    >> right hand column of the complete calls list, there is a blue ball with
    >> a white carat in it that is called CALL DETAIL for each individual
    >> call. If you click on this, you get many more details than are given
    >> to the Customer Care call center rep.
    >>
    >> You must scroll down in this pull down box past the ZERO amount and
    >> just below is the MAIN ACCOUNT AMOUNT which charges your debit card
    >> and/or account balance for your Cingular service at 12.5 cents per
    >> minute DURING the free minutes times of the week!! Your calls from 0 to
    >> 399 of the free 400 minutes are billed at 12.5 cents per minute also!!
    >>
    >> So, if you made an hour call on your cell phone account on the weekend
    >> it will be deducted about $5 ASAP and your phone service will be
    >> discontinued quickly due to this ploy unless you address the issue
    >> brought up by voice and text mail to you that YOU MUST CHARGE ON YOUR
    >> DEBIT CARD as soon as possible either $15 for 100 minutes or $25 for
    >> 150.
    >>
    >> This is a reprehensible business practice that should blemish the
    >> reputation of ATT also, and not just Cingular cell phone company.
    >>
    >> Dec. 24th, today, Christmas Eve, is a day off for most of the 'Take
    >> Charge' Cingular call center helpers, so the bulk of the complaints
    >> about this criminal billing procedure practice at Take Charge are going
    >> to the main general Cingular help center workers, who are much more
    >> helpful than the usual Take Charge specialist call center workers [have
    >> the Take Charge customer care center workers been trained to be
    >> uncooperative and play dumb about this horrible glitch and thieving
    >> tactic of the Cingular management?].
    >>
    >> Each time [about 15 times i have called and had to spend over an hour
    >> trying to resolve this snafu to no avail and to suffer the damage of
    >> severe microwave headaches from the cell phone radio waves after so
    >> much exposure], the Take Charge staffers are very rude in putting the
    >> fault of the service charges and billing during free minutes on the
    >> stupidity of the customer/client. It is a crime up there with Enron,
    >> Halliburton, and Global Crossing scams. Cingular is blaming the
    >> consumer for a rip off product.
    >>
    >> Nothing else could promote WORSE customer relations around the globe
    >> !!!
    >> Would anyone disagree?


    I would disagree. I can think of a multitude of things that could be
    worse for customer relations.



    >>
    >> Please call your Better Business Bureau and your local 'CONSUMER
    >> COMPLAINT, SHAME ON YOU' local TV network to look into this,
    >> investigate it, and report it around the world.
    >>

    >


    Three cheersm Kerry lost!



  5. #5
    torresD
    Guest

    Re: Cingular TAKE CHARGE scandal !

    Thank you for the heads up.
    I have Cingular and am dumping it as soon as contract
    is up in 16 weeks.


    <[email protected]> wrote in message
    news:[email protected]...
    > This kind of CINGULAR TAKE CHARGE crime against humanity is as serious
    > as fixing Diebold electronic ballots in Ohio and many other states,
    > paramilitary contracts in Iraq for Halliburton, suppression of news in
    > the US media about the aid going to Afghanistan and Iraq from Europe
    > and Japan [as if the only benevolent nation on the planet is America],
    > the police force of Afghanistan is NOT afflicted because it was trained
    > by German experts to a culture that respected them -- look at the
    > bloody mess of the US-police-trained policing forces in Iraq,
    > especially under Bernard Kerik.
    >
    > -- This Cingular Take Charge service account cell phone scam is
    > floating in the sewer also. One day we will all be outsourced to
    > extinction and flushed.
    >
    > You too.
    >
    > ================WARNING ABOUT CINGULAR TAKE CHARGE ACCOUNTS!!---------
    >
    > Please BEWARE !! Please BEWARE !! Please BEWARE !!
    >
    > Cingular-ATT has been offering to people with no credit card a new cell
    > phone account which promises for $49.99 per month 400 free minutes
    > during non-free times, and free calls after 9pm and all weekend.
    >
    > They can debit your checking account or your debit card once per month.
    >
    > Well, here's the rub.
    >
    > The database for Cingular for the TAKE CHARGE account is divided into
    > two dissociated databases, one which shows to Customer Care for
    > Cingular a ZERO charge for all calls made during so called free minute
    > times of day, and this is called the TOTAL AMOUNT column. This is ALL
    > Customer Care can see on their screens.
    >
    > Yet, on the customer online CALLS LIST a Take Charge user/customer can
    > go to the full detail history list of all calls and on the extreme
    > right hand column of the complete calls list, there is a blue ball with
    > a white carat in it that is called CALL DETAIL for each individual
    > call. If you click on this, you get many more details than are given
    > to the Customer Care call center rep.
    >
    > You must scroll down in this pull down box past the ZERO amount and
    > just below is the MAIN ACCOUNT AMOUNT which charges your debit card
    > and/or account balance for your Cingular service at 12.5 cents per
    > minute DURING the free minutes times of the week!! Your calls from 0 to
    > 399 of the free 400 minutes are billed at 12.5 cents per minute also!!
    >
    > So, if you made an hour call on your cell phone account on the weekend
    > it will be deducted about $5 ASAP and your phone service will be
    > discontinued quickly due to this ploy unless you address the issue
    > brought up by voice and text mail to you that YOU MUST CHARGE ON YOUR
    > DEBIT CARD as soon as possible either $15 for 100 minutes or $25 for
    > 150.
    >
    > This is a reprehensible business practice that should blemish the
    > reputation of ATT also, and not just Cingular cell phone company.
    >
    > Dec. 24th, today, Christmas Eve, is a day off for most of the 'Take
    > Charge' Cingular call center helpers, so the bulk of the complaints
    > about this criminal billing procedure practice at Take Charge are going
    > to the main general Cingular help center workers, who are much more
    > helpful than the usual Take Charge specialist call center workers [have
    > the Take Charge customer care center workers been trained to be
    > uncooperative and play dumb about this horrible glitch and thieving
    > tactic of the Cingular management?].
    >
    > Each time [about 15 times i have called and had to spend over an hour
    > trying to resolve this snafu to no avail and to suffer the damage of
    > severe microwave headaches from the cell phone radio waves after so
    > much exposure], the Take Charge staffers are very rude in putting the
    > fault of the service charges and billing during free minutes on the
    > stupidity of the customer/client. It is a crime up there with Enron,
    > Halliburton, and Global Crossing scams. Cingular is blaming the
    > consumer for a rip off product.
    >
    > Nothing else could promote WORSE customer relations around the globe
    > !!!
    > Would anyone disagree?
    >
    > Please call your Better Business Bureau and your local 'CONSUMER
    > COMPLAINT, SHAME ON YOU' local TV network to look into this,
    > investigate it, and report it around the world.
    >






  6. #6
    Delbert Wahoo
    Guest

    Re: Cingular TAKE CHARGE scandal !

    [email protected] wrote:

    > This kind of CINGULAR TAKE CHARGE crime against humanity is as serious
    > as fixing Diebold electronic ballots in Ohio and many other states,
    > paramilitary contracts in Iraq for Halliburton, .... <SNIP!!>


    wow, this guy is one for www.crank.net - he oughta get "crank o' the
    day". What a maroon!!

    Bryan, quit worrying about cellphones, go point your browser to topics
    like black helicopters, white boxcars, chemtrails, or the Chupacabra.



  7. #7
    Tsheer
    Guest

    Re: Cingular TAKE CHARGE scandal !

    If you ever find another job, try saving some of your salary this time, so
    you can pay your bills while you look for a new job.

    One of the biggest problems the US has is morons who can't figure out how to
    live within their means.

    <[email protected]> wrote in message
    news:[email protected]...
    >I can't quit on the coffee, I have to stay awake to constantly be on
    > the lookout for a job.
    >
    > Unemployment ran out last week, no extension as legislated by GW and
    > the Republicans this early March, so the cell phone contract that I
    > believed in with Cingular is in no way honorable when looked at from
    > the perspective as a liferope to a job and survival. I spent the last
    > of my non-food money on the Cingular cell phone service agreement as
    > printed. The reps at the onsite purchase location said they could not
    > help at all when I returned for assistance, but they did share with me
    > that they have heard the same complaint from nearly every consumer who
    > purchased the Take Charge service and called in. The Cingular help
    > desk personnel over the Christmas holiday will tell you the same, i.e.






  8. #8
    Scott Stephenson
    Guest

    Re: Cingular TAKE CHARGE scandal !


    "Tsheer" <[email protected]> wrote in message
    news:TKhAd.60774$QR1.39947@fed1read04...
    > If you ever find another job, try saving some of your salary this time, so
    > you can pay your bills while you look for a new job.
    >
    > One of the biggest problems the US has is morons who can't figure out how

    to
    > live within their means.
    >


    Amen,.





  9. #9
    Scott Stephenson
    Guest

    Re: Cingular TAKE CHARGE scandal !


    <[email protected]> wrote in message
    news:[email protected]...
    > Scott and company--I challenge you to live within your means better
    > than i have.
    >
    > A duel?
    >
    > Come on big talker.
    >
    > Let's see you walk.
    >


    Fine- I normally wouldn't play the game, but you make the rules so easy:

    No credit cards (never had one)
    Mortgage is the only installment loan I have (and have ever had)
    2 cars paid in full at purchase- no loans (never had an auto loan)
    Two college degrees paid in full (no student loans)
    Never drawn unemployment or taken any form of public assistance (even when
    the situation presented itself)

    All of this done with 4 school age children, and paid for with my money, not
    the government's- that's called living within your means. And with your
    complaint about government money running out for you, I guess I do live
    within my means better than you- I'm not relying on someone else to pay my
    bills.

    BTW- I went over 5 years without a phone of any kind at one point in my
    life, and it never created a problem with getting or keeping employment. So
    you see, you little martyrdom routine isn't going to play with me.
    Normally, I would have great sorrow for your situation, but your priorities
    seem to be not what one would expect from someone in your situation. And
    your behavior here certainly won't elicit much sympathy, either.

    You wanted me to walk the walk- there it is. Try it some time.





  10. #10
    Scott Stephenson
    Guest

    Re: Cingular TAKE CHARGE scandal !


    "Debbie Smythe" <[email protected]> wrote in message
    news:[email protected]...

    <snip>

    Did someone else write that post for you? Are you incapable of doing or
    saying anything other than pasting the same post multiple times a day in the
    same newsgroup? I'm sorry that4 you are having problems with Cingular. We
    got the point.





  11. #11
    John Navas
    Guest

    Re: Cingular TAKE CHARGE scandal !

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on 29 Dec 2004
    11:36:18 -0800, [email protected] wrote:

    >[SNIP much irrelevant chatter]


    >All i want is for my CINGULAR Take Charge account to work correctly
    >and to deliver what was offered in their brochure and in their retail
    >outlest by very chatty salespeople over-promoting TAKE CHARGE WITH
    >CINGULAR.


    I have no doubt you could accomplish that objective with a bit of effort and
    patience.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  12. #12
    Scott Stephenson
    Guest

    Re: Cingular TAKE CHARGE scandal !


    "Barry Horowitz" <[email protected]> wrote in message
    news:[email protected]...
    > CORRECTION: I meant "crammed" not "slammed".
    >
    > http://www.ehow.com/how_15888_protec...f-slammed.html
    >
    > Most problems with cell phone companies are either a matter of 1) not
    > getting what you paid for in the agreement, and then 2) paying way too
    > much on top of it as a big surprise.
    >

    Actually, having been responsible for the resolution of many of these types
    of issues for a cellular provider years ago, I can tell you that well over
    85% required no action by the carrier- it was nothing more than an uniformed
    consumer, and the carrier had done nothing more (or less) than advertised.
    And all of the yelling and screaming to anybody that would listen did not
    change either the urgency or outcome of the resolution.


    > This means you were lied to at many levels, especially when you are
    > condemned to 10 to 30 hours of dealing with a customer service which is
    > unhelpful and lubricious for fear of losing their job[s] with so many
    > supervisors listening in to their calls and monitoring them, a form of
    > facism and the heart of outsourcing.


    Nice try- if you knew anything about modern call centers, you'd know that
    the many supervisors are actually on the phones, talking real slow and using
    small words to explain things to people too impatient to listen to the rep
    explain things. Even a good supervisor would only have the time to listen
    to about 4 calls per rep per month- about 20 minutes of customer
    interaction. Any rep fearing for their job is probably doing so because of
    other functions of their job that they fail in.

    >
    > Class action lawsuits and letters to fed reps and fed agencies is the
    > one true path to reform and to your swift rebate for your unsolicited
    > troubles.


    And an increase in your taxes and cost of service. Here's a better idea-
    why don't you actually read about the product before buying it, and
    understand what you are buying. A hard thing for those of you that can't be
    bothered, but it actually works. The legal system is not intended to be
    your own personal lottery.


    >
    > We are the NEW AMERICAN REVOLUTION. Stand up tall and be a Paul Revere
    > or a Dolly Madison. Don't be a putz.


    Actually, Paul Revere would have taken his own action and not relied on
    others to fight his battles for him. You are more like the NEW AMERICAN
    WANNABE- too lazy to research and too ill-equipped to handle your own
    affairs..






  13. #13
    Scott Stephenson
    Guest

    Re: Cingular TAKE CHARGE scandal !


    <[email protected]> wrote in message
    news:[email protected]...
    > Scott Stephenson
    >
    > you are really FULL of it man.
    >
    > why you waste your time defending something you know nothing about is
    > beyond credibility.


    I have forgotten more about the subjects at hand than you have ever known.

    >
    > your opinion is as unwarranted as Cingular Take Charge accounts.


    How so?

    >
    > If you think their customer service is anything you say you are
    > familiar with [are you describing IBM in the 1950s when things were
    > different?], you are sadly mistaken


    Actually, I am describing customer service as it is done now. You are sadly
    mistaken to take me on in pareas you have no experience in. You show a
    complete lack of understanding about how any large business handles itself,
    and sound like a spoiled and whiney ***** in doing it. You need to go play
    somewhere where you understand all of the dynamic in play- your local
    McDonalds would probably be a good place to start.

    >
    > I have wasted, i mean WASTED, over 40 hours on the phone with CS of
    > Cingular and each time it takes a half hour to explain again, ... they
    > tell me they cannot do a thing and a manager will call me.
    >
    > 40 promises, 40 nights in the desert, 40 no call backs.


    And each time you call, you reduce your chances of getting quick assistance-
    the downfall of thinking that being a pain in the ass makes you get your
    way.

    >
    > Early this week i will go with a prepaid company and never ever use
    > Cingular for anything.


    And I'm sure they will close down the entire operation mourning the loss of
    such a wonderful customer.

    >
    > By the way, why are you ashamed of where you live in USA?


    I'm not ashamed of a thing. You're the genius here- it shouldn't be that
    hard for you to figure out.

    >
    > Reading some of your posts, you dodge that question swiftly. You
    > should be equally ashamed of Cingular.


    Why would I be ashamed of something I have no material interest in?

    >
    > Scott Stephenson wrote:
    > > "Barry Horowitz" <[email protected]> wrote in message
    > > news:[email protected]...
    > > > CORRECTION: I meant "crammed" not "slammed".
    > > >
    > > > http://www.ehow.com/how_15888_protec...f-slammed.html
    > > >
    > > > Most problems with cell phone companies are either a matter of 1)

    > not
    > > > getting what you paid for in the agreement, and then 2) paying way

    > too
    > > > much on top of it as a big surprise.
    > > >

    > > Actually, having been responsible for the resolution of many of these

    > types
    > > of issues for a cellular provider years ago, I can tell you that well

    > over
    > > 85% required no action by the carrier- it was nothing more than an

    > uniformed
    > > consumer, and the carrier had done nothing more (or less) than

    > advertised.
    > > And all of the yelling and screaming to anybody that would listen did

    > not
    > > change either the urgency or outcome of the resolution.
    > >
    > >
    > > > This means you were lied to at many levels, especially when you are
    > > > condemned to 10 to 30 hours of dealing with a customer service

    > which is
    > > > unhelpful and lubricious for fear of losing their job[s] with so

    > many
    > > > supervisors listening in to their calls and monitoring them, a form

    > of
    > > > facism and the heart of outsourcing.

    > >
    > > Nice try- if you knew anything about modern call centers, you'd know

    > that
    > > the many supervisors are actually on the phones, talking real slow

    > and using
    > > small words to explain things to people too impatient to listen to

    > the rep
    > > explain things. Even a good supervisor would only have the time to

    > listen
    > > to about 4 calls per rep per month- about 20 minutes of customer
    > > interaction. Any rep fearing for their job is probably doing so

    > because of
    > > other functions of their job that they fail in.

    >
    > WHAT PLANET ARE YOU FROM?
    >
    > >
    > > >
    > > > Class action lawsuits and letters to fed reps and fed agencies is

    > the
    > > > one true path to reform and to your swift rebate for your

    > unsolicited
    > > > troubles.

    >






  14. #14
    John Navas
    Guest

    Re: Cingular TAKE CHARGE scandal !

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on 1 Jan 2005
    16:15:39 -0800, [email protected] wrote:

    >Early this week i will go with a prepaid company and never ever use
    >Cingular for anything.


    I doubt Cingular will miss you. ;-)
    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  15. #15
    torresD
    Guest

    Re: Cingular TAKE CHARGE scandal !


    "John Navas" <[email protected]> wrote in message
    news:[email protected]...
    > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    >
    > In <[email protected]> on 1 Jan 2005
    > 16:15:39 -0800, [email protected] wrote:
    >
    >>Early this week i will go with a prepaid company and never ever use
    >>Cingular for anything.

    >
    > I doubt Cingular will miss you. ;-)



    Still waiting for my replacement Cingular Cellphone.

    Cingular sucks and Bryan is just the start of customers going over
    to Verizon, like I just did.







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