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- 01-04-2005, 12:45 PM #1torresDGuest
Cingular states that it is unable
to return my original phone
after the phone is exchanged.
Cingular states that replacement phones may be reconditioned.
› See More: Cingular - Warranty Exchange
- 01-04-2005, 12:49 PM #2John NavasGuest
Re: Cingular - Warranty Exchange
[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <[email protected]> on Tue, 04 Jan 2005
18:45:34 GMT, "torresD" <[email protected]> wrote:
>Cingular states that it is unable
>to return my original phone
>after the phone is exchanged.
>
>Cingular states that replacement phones may be reconditioned.
FYI, that's common practice with consumer electronics.
--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>
- 01-05-2005, 02:07 AM #3torresDGuest
Re: Cingular - Warranty Exchange
"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Tue, 04 Jan
> 2005
> 18:45:34 GMT, "torresD" <[email protected]> wrote:
>
>>Cingular states that it is unable
>>to return my original phone
>>after the phone is exchanged.
>>
>>Cingular states that replacement phones may be reconditioned.
>
> FYI, that's common practice with consumer electronics.
Do you think that's fair?
I don't think so.
I bought my Motorola Model V400 GSM brand new,
out of the box, I still have the box, with Cingular stamped
on the upper right hand corner.
I did pay $200.00 for it, I gave up on the Cingular promised rebate.
I didn't buy a 2nd hand phone, so why should Cingular replace
their cellphone with a 2nd hand phone.
It is their warranty.
I do notice, that the cellphone they sent me doesn't have to be
charged as often as the brand new one I bought.
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>
- 01-05-2005, 02:40 AM #4John NavasGuest
Re: Cingular - Warranty Exchange
[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <[email protected]> on Wed, 05 Jan 2005
08:07:09 GMT, "torresD" <[email protected]> wrote:
>"John Navas" <[email protected]> wrote in message
>news:[email protected]...
>>
>> In <[email protected]> on Tue, 04 Jan
>> 2005
>> 18:45:34 GMT, "torresD" <[email protected]> wrote:
>>
>>>Cingular states that it is unable
>>>to return my original phone
>>>after the phone is exchanged.
>>>
>>>Cingular states that replacement phones may be reconditioned.
>>
>> FYI, that's common practice with consumer electronics.
>
>Do you think that's fair?
I think it's quite reasonable as long as its disclosed in advance.
>I didn't buy a 2nd hand phone, so why should Cingular replace
>their cellphone with a 2nd hand phone.
>It is their warranty.
It's actually a Motorola warranty. If you prefer, deal directly with
Motorola.
>I do notice, that the cellphone they sent me doesn't have to be
>charged as often as the brand new one I bought.
My experience is that the quality of reconditioned products is often *better*
than new products -- they tend to be subjected to more rigorous quality
control.
--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>
- 01-05-2005, 04:35 AM #5Jack ZwickGuest
Re: Cingular - Warranty Exchange
In article <[email protected]>,
"torresD" <[email protected]> wrote:
>
> "John Navas" <[email protected]> wrote in message
> news:[email protected]...
> > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
> >
> > In <[email protected]> on Tue, 04 Jan
> > 2005
> > 18:45:34 GMT, "torresD" <[email protected]> wrote:
> >
> >>Cingular states that it is unable
> >>to return my original phone
> >>after the phone is exchanged.
> >>
> >>Cingular states that replacement phones may be reconditioned.
> >
> > FYI, that's common practice with consumer electronics.
>
> Do you think that's fair?
> I don't think so.
> I bought my Motorola Model V400 GSM brand new,
> out of the box, I still have the box, with Cingular stamped
> on the upper right hand corner.
> I did pay $200.00 for it, I gave up on the Cingular promised rebate.
> I didn't buy a 2nd hand phone, so why should Cingular replace
> their cellphone with a 2nd hand phone.
Because your 7 month old problematic phone was not new.
- 01-05-2005, 07:02 AM #6torresDGuest
Re: Cingular - Warranty Exchange
"Jack Zwick" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "torresD" <[email protected]> wrote:
>
>>
>> "John Navas" <[email protected]> wrote in message
>> news:[email protected]...
>> > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>> >
>> > In <[email protected]> on Tue, 04 Jan
>> > 2005
>> > 18:45:34 GMT, "torresD" <[email protected]> wrote:
>> >
>> >>Cingular states that it is unable
>> >>to return my original phone
>> >>after the phone is exchanged.
>> >>
>> >>Cingular states that replacement phones may be reconditioned.
>> >
>> > FYI, that's common practice with consumer electronics.
>>
>> Do you think that's fair?
>> I don't think so.
>> I bought my Motorola Model V400 GSM brand new,
>> out of the box, I still have the box, with Cingular stamped
>> on the upper right hand corner.
>> I did pay $200.00 for it, I gave up on the Cingular promised rebate.
>> I didn't buy a 2nd hand phone, so why should Cingular replace
>> their cellphone with a 2nd hand phone.
>
> Because your 7 month old problematic phone was not new.
You mean Cingular sells its customers 2nd hand cellphones?
Because I bought the phone brandnew from a Cingular Authorized Dealer.
- 01-05-2005, 08:59 AM #7RodGuest
Re: Cingular - Warranty Exchange
> You mean Cingular sells its customers 2nd hand cellphones?
>
> Because I bought the phone brandnew from a Cingular Authorized Dealer.
No they don't. But the phone that you sent them was not new it was 7 months
old and evidently a piece of ****. The new refurb you recieved from them by
your own admission is working better so why are you still *****ing?
- 01-05-2005, 10:04 AM #8Jack ZwickGuest
Re: Cingular - Warranty Exchange
In article <2ARCd.1177$%[email protected]>,
"torresD" <[email protected]> wrote:
> > Because your 7 month old problematic phone was not new.
>
> You mean Cingular sells its customers 2nd hand cellphones?
no, I mean after 7 months of use, its not new
- 01-05-2005, 09:09 PM #9torresDGuest
Re: Cingular - Warranty Exchange
"Rod" <[email protected]>
>> You mean Cingular sells its customers 2nd hand cellphones?
>>
>> Because I bought the phone brandnew from a Cingular Authorized Dealer.
>
> No they don't. But the phone that you sent them was not new it was 7
> months
> old and evidently a piece of ****. The new refurb you recieved from them
> by
> your own admission is working better so why are you still *****ing?
Well you're right, the original Motorola V400GSM, that I purchased
for $200.00 from the Cingular Authorized Dealer, brandnew in the box,
needed to be charged on a daily basis, sometimes twice a day.
I was mystified, because I saw my sister with her Sprint phone
and others with their Verizon phone, and they charged every three days
or so.
This 2nd hand phone, Cingular sent me as a replacement phone,
for my brandnew, under Cingular warranty phone, needs to be
charge every other day.
Hasn't said Low Battery yet.
- 01-06-2005, 08:23 AM #10Joe MahmaGuest
Re: Cingular - Warranty Exchange
John Navas wrote:
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Tue, 04
Jan 2005
> 18:45:34 GMT, "torresD" <[email protected]> wrote:
>
> >Cingular states that it is unable
> >to return my original phone
> >after the phone is exchanged.
> >
> >Cingular states that replacement phones may be reconditioned.
>
> FYI, that's common practice with consumer electronics.
>
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>
If you buy expensive phones like a RAZR or Blackberry you will not have
this problem. (snicker)
- 01-06-2005, 01:49 PM #11John NavasGuest
Re: Cingular - Warranty Exchange
[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
In <[email protected]> on 6 Jan 2005
06:23:29 -0800, "Joe Mahma" <[email protected]> wrote:
>John Navas wrote:
>>
>> In <[email protected]> on Tue, 04 Jan 2005
>> 18:45:34 GMT, "torresD" <[email protected]> wrote:
>>
>> >Cingular states that it is unable
>> >to return my original phone
>> >after the phone is exchanged.
>> >
>> >Cingular states that replacement phones may be reconditioned.
>>
>> FYI, that's common practice with consumer electronics.
>If you buy expensive phones like a RAZR or Blackberry you will not have
>this problem. (snicker)
Really? I'm guessing the RAZR has the same warranty program as other Motorola
handsets.
--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>
- 01-06-2005, 02:03 PM #12Stanley ReynoldsGuest
Re: Cingular - Warranty Exchange
> Really? I'm guessing the RAZR has the same warranty program as other
Motorola
> handsets.
>
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>
Warranty yes but no insurance on the RAZR maybe in March you can get
insurance.
- 01-07-2005, 06:50 AM #13Joe MahmaGuest
Re: Cingular - Warranty Exchange
No John, What I meant was that you cannot get the insurance policy on
any of the phones that are reasonably expensive.
John Navas wrote:
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on 6 Jan
2005
> 06:23:29 -0800, "Joe Mahma" <[email protected]> wrote:
>
> >John Navas wrote:
> >>
> >> In <[email protected]> on Tue, 04
Jan 2005
> >> 18:45:34 GMT, "torresD" <[email protected]> wrote:
> >>
> >> >Cingular states that it is unable
> >> >to return my original phone
> >> >after the phone is exchanged.
> >> >
> >> >Cingular states that replacement phones may be reconditioned.
> >>
> >> FYI, that's common practice with consumer electronics.
>
> >If you buy expensive phones like a RAZR or Blackberry you will not
have
> >this problem. (snicker)
>
> Really? I'm guessing the RAZR has the same warranty program as other
Motorola
> handsets.
>
> --
> Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
> John Navas <http://navasgrp.home.att.net/#Cingular>
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