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  1. #1
    Jack Zwick
    Guest
    Rather than argue over what folks' Bluetooth expectations are/should be,
    and what the wording is on their website and what salesman/brochures say
    about Bluetooth:

    VerizonWireless will respond:

    You have a 15 day trial period with the phone which should have given
    you ample opportunity to discover any real/perceived/imagined
    shortcomings. "We provide a 15-day satisfaction guarantee on any product
    you buy from us."



    See More: Verizon's answer to lawsuits?




  2. #2
    Guest

    Re: Verizon's answer to lawsuits?

    Just because they give a very short 15 day return policy, doesn't mean they
    can false advertise to the masses. Hell, if that's the case...I'll open up a
    business and false advertise all the products and services sell to make some
    volume sales and then when there's a problem or a dispute I'll respond with:

    "You have a 15 day trial period with the phone which should have given
    you ample opportunity to discover any real/perceived/imagined
    shortcomings. "We provide a 15-day satisfaction guarantee on any product
    you buy from us."

    Hey, all Verizon will do is give the opposition free cell phone service for
    life and there goes the case. Yes, that happens.




    "Jack Zwick" <[email protected]> wrote in message
    news:[email protected]...
    > Rather than argue over what folks' Bluetooth expectations are/should be,
    > and what the wording is on their website and what salesman/brochures say
    > about Bluetooth:
    >
    > VerizonWireless will respond:
    >
    > You have a 15 day trial period with the phone which should have given
    > you ample opportunity to discover any real/perceived/imagined
    > shortcomings. "We provide a 15-day satisfaction guarantee on any product
    > you buy from us."






  3. #3
    Steve Sobol
    Guest

    Re: Verizon's answer to lawsuits?

    Jack Zwick wrote:
    > Rather than argue over what folks' Bluetooth expectations are/should be,
    > and what the wording is on their website and what salesman/brochures say
    > about Bluetooth:
    >
    > VerizonWireless will respond:
    >
    > You have a 15 day trial period with the phone which should have given
    > you ample opportunity to discover any real/perceived/imagined
    > shortcomings. "We provide a 15-day satisfaction guarantee on any product
    > you buy from us."


    Well, it WOULD be pretty easy to determine whether the required features are
    present within 15 minutes. I agree with your comments elsewhere that Verizon is
    marketing BT capabilities of the Moto 710 in a misleading manner, but the
    opportunity does exist to test the phone, discover it's not what you need, and
    cancel or try another phone.

    --
    JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED

    "In case anyone was wondering, that big glowing globe above the Victor
    Valley is the sun." -Victorville _Daily Press_ on the unusually large
    amount of rain the Southland has gotten this winter (January 12th, 2005)



  4. #4
    Guest

    Re: Verizon's answer to lawsuits?

    False advertising is illegal, no?
    People are buying this phone on the premise on what they've read...not what
    they think will happen when they test it.

    "Steve Sobol" <[email protected]> wrote in message
    news:[email protected]...
    > Jack Zwick wrote:
    > > Rather than argue over what folks' Bluetooth expectations are/should be,
    > > and what the wording is on their website and what salesman/brochures say
    > > about Bluetooth:
    > >
    > > VerizonWireless will respond:
    > >
    > > You have a 15 day trial period with the phone which should have given
    > > you ample opportunity to discover any real/perceived/imagined
    > > shortcomings. "We provide a 15-day satisfaction guarantee on any product
    > > you buy from us."

    >
    > Well, it WOULD be pretty easy to determine whether the required features

    are
    > present within 15 minutes. I agree with your comments elsewhere that

    Verizon is
    > marketing BT capabilities of the Moto 710 in a misleading manner, but the
    > opportunity does exist to test the phone, discover it's not what you need,

    and
    > cancel or try another phone.
    >
    > --
    > JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    > Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED
    >
    > "In case anyone was wondering, that big glowing globe above the Victor
    > Valley is the sun." -Victorville _Daily Press_ on the unusually large
    > amount of rain the Southland has gotten this winter (January 12th, 2005)






  5. #5
    Steve Sobol
    Guest

    Re: Verizon's answer to lawsuits?

    [email protected] wrote:
    > False advertising is illegal, no?
    > People are buying this phone on the premise on what they've read...not what
    > they think will happen when they test it.


    If you can return the phone without penalty, what's the problem?

    If you can return the phone and not be out any money or be locked into a
    contract, what have you lost?

    Yes, I think Verizon should fix its advertising. However, they do at least give
    you an out.

    --
    JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED

    "In case anyone was wondering, that big glowing globe above the Victor
    Valley is the sun." -Victorville _Daily Press_ on the unusually large
    amount of rain the Southland has gotten this winter (January 12th, 2005)



  6. #6
    Guest

    Re: Verizon's answer to lawsuits?

    And for those that didn't have enough time to test their hardware out should
    suffer based upon that false advertising? You seem very loose and very
    passive about Verizon's false advertising..just as long as there's an out
    isn't good enough for some one that missed the very short 15day deadline.


    "Steve Sobol" <[email protected]> wrote in message
    news:[email protected]...
    > [email protected] wrote:
    > > False advertising is illegal, no?
    > > People are buying this phone on the premise on what they've read...not

    what
    > > they think will happen when they test it.

    >
    > If you can return the phone without penalty, what's the problem?
    >
    > If you can return the phone and not be out any money or be locked into a
    > contract, what have you lost?
    >
    > Yes, I think Verizon should fix its advertising. However, they do at least

    give
    > you an out.
    >
    > --
    > JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    > Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED
    >
    > "In case anyone was wondering, that big glowing globe above the Victor
    > Valley is the sun." -Victorville _Daily Press_ on the unusually large
    > amount of rain the Southland has gotten this winter (January 12th, 2005)






  7. #7
    Steve Sobol
    Guest

    Re: Verizon's answer to lawsuits?

    [email protected] wrote:
    > And for those that didn't have enough time to test their hardware


    How long does it take to set up something like this?

    GMAFB.

    --
    JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED

    "In case anyone was wondering, that big glowing globe above the Victor
    Valley is the sun." -Victorville _Daily Press_ on the unusually large
    amount of rain the Southland has gotten this winter (January 12th, 2005)



  8. #8
    Guest

    Re: Verizon's answer to lawsuits?

    Steve, you're missing the entire point of false advertising. You're
    literally "stuck" on post purchase for some reason and can't get passed that
    it's truly false advertising regardless if some one tested their bluetooth
    hardware or not. My gad man...you'd be a GREAT customer service person for
    this company....telling them that you should have tested it out prior to the
    15 day trial period and too bad, your screwed now since our false
    advertising sucked you in on the buy.

    I thought I was a dick. What you're saying in other words is some thing I
    wouldn't imagine on anyone.

    "Steve Sobol" <[email protected]> wrote in message
    news:[email protected]...
    > [email protected] wrote:
    > > And for those that didn't have enough time to test their hardware

    >
    > How long does it take to set up something like this?
    >
    > GMAFB.
    >
    > --
    > JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    > Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED
    >
    > "In case anyone was wondering, that big glowing globe above the Victor
    > Valley is the sun." -Victorville _Daily Press_ on the unusually large
    > amount of rain the Southland has gotten this winter (January 12th, 2005)






  9. #9
    IMHO IIRC
    Guest

    Re: Verizon's answer to lawsuits?

    In news:[email protected],
    [email protected] <[email protected]> typed:
    > And for those that didn't have enough time to test their hardware out
    > should suffer based upon that false advertising? You seem very loose
    > and very passive about Verizon's false advertising..just as long as
    > there's an out isn't good enough for some one that missed the very
    > short 15day deadline.
    >
    >
    > "Steve Sobol" <[email protected]> wrote in message
    > news:[email protected]...
    >> [email protected] wrote:
    >>> False advertising is illegal, no?
    >>> People are buying this phone on the premise on what they've
    >>> read...not what they think will happen when they test it.

    >>
    >> If you can return the phone without penalty, what's the problem?
    >>
    >> If you can return the phone and not be out any money or be locked
    >> into a contract, what have you lost?
    >>
    >> Yes, I think Verizon should fix its advertising. However, they do at
    >> least give you an out.
    >>
    >> --
    >> JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET
    >> (4638) Steven J. Sobol, Geek In Charge / [email protected] / PGP:
    >> 0xE3AE35ED
    >>
    >> "In case anyone was wondering, that big glowing globe above the
    >> Victor Valley is the sun." -Victorville _Daily Press_ on the
    >> unusually large amount of rain the Southland has gotten this winter
    >> (January 12th, 2005)


    When we signed up for VZW AC and got new phones - we made full use of the 15
    day trial. We planned ahead so we could try the phones locally - then took
    a three day raod trip to check where we go most often. That way we were
    fairly sure that VZW AC would work where we wanted to use our phones - and -
    got to do a lot of visiting with friends and family!





  10. #10
    John Navas
    Guest

    Re: Verizon's answer to lawsuits?

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Sun, 16 Jan 2005 15:26:06 -0500,
    <[email protected]> wrote:

    >False advertising is illegal, no?


    Yes, but this isn't that.

    >People are buying this phone on the premise on what they've read...not what
    >they think will happen when they test it.


    I see no evidence of that.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  11. #11
    John Navas
    Guest

    Re: Verizon's answer to lawsuits?

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Sun, 16 Jan 2005 21:22:42 -0500,
    <[email protected]> wrote:

    >And for those that didn't have enough time to test their hardware out should
    >suffer based upon that false advertising?


    Yes.

    >You seem very loose and very
    >passive about Verizon's false advertising..just as long as there's an out
    >isn't good enough for some one that missed the very short 15day deadline.


    If they can't do that, then don't buy.

    >"Steve Sobol" <[email protected]> wrote in message
    >news:[email protected]...
    >> [email protected] wrote:
    >> > False advertising is illegal, no?
    >> > People are buying this phone on the premise on what they've read...not

    >what
    >> > they think will happen when they test it.

    >>
    >> If you can return the phone without penalty, what's the problem?
    >>
    >> If you can return the phone and not be out any money or be locked into a
    >> contract, what have you lost?
    >>
    >> Yes, I think Verizon should fix its advertising. However, they do at least

    >give
    >> you an out.
    >>
    >> --
    >> JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    >> Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED
    >>
    >> "In case anyone was wondering, that big glowing globe above the Victor
    >> Valley is the sun." -Victorville _Daily Press_ on the unusually large
    >> amount of rain the Southland has gotten this winter (January 12th, 2005)

    >


    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  12. #12
    John Navas
    Guest

    Re: Verizon's answer to lawsuits?

    There was no false advertising. There was time to check it out.
    Thus no real issue.

    In <[email protected]> on Mon, 17 Jan 2005 01:38:54 -0500,
    <[email protected]> wrote:

    >Steve, you're missing the entire point of false advertising. You're
    >literally "stuck" on post purchase for some reason and can't get passed that
    >it's truly false advertising regardless if some one tested their bluetooth
    >hardware or not. My gad man...you'd be a GREAT customer service person for
    >this company....telling them that you should have tested it out prior to the
    >15 day trial period and too bad, your screwed now since our false
    >advertising sucked you in on the buy.
    >
    >I thought I was a dick. What you're saying in other words is some thing I
    >wouldn't imagine on anyone.
    >
    >"Steve Sobol" <[email protected]> wrote in message
    >news:[email protected]...
    >> [email protected] wrote:
    >> > And for those that didn't have enough time to test their hardware

    >>
    >> How long does it take to set up something like this?
    >>
    >> GMAFB.
    >>
    >> --
    >> JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    >> Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED
    >>
    >> "In case anyone was wondering, that big glowing globe above the Victor
    >> Valley is the sun." -Victorville _Daily Press_ on the unusually large
    >> amount of rain the Southland has gotten this winter (January 12th, 2005)

    >


    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  13. #13
    Steve Sobol
    Guest

    Re: Verizon's answer to lawsuits?

    [email protected] wrote:
    > Steve, you're missing the entire point of false advertising. You're
    > literally "stuck" on post purchase for some reason and can't get passed that
    > it's truly false advertising regardless if some one tested their bluetooth
    > hardware or not. My gad man...you'd be a GREAT customer service person for
    > this company....telling them that you should have tested it out prior to the
    > 15 day trial period and too bad, your screwed now since our false
    > advertising sucked you in on the buy.


    Heh. The manager at the Victorville VZW store supposedly wanted to hire me for
    a CS position there, and Verizon has a major presence in Victorville, including
    a VZW retail store, a Verizon Plus retail store (wireless/VZ landline/DSL), and
    a call center that handles 411 for VZ and VZW customers, among others. I could
    get a Verizon job very easily if I wanted one. After my recent experiences with
    the company, however, I don't think that I could stomach working for them.

    Anyhow, my point was that if you were to sue, you'd have to show some kind of
    loss, and the judge might be likely to point out that you had an out and
    therefore possibly rule against you.

    > I thought I was a dick. What you're saying in other words is some thing I
    > wouldn't imagine on anyone.


    Yeah, well, I'm obviously a Verizon shill, right? After all, I've said SO many
    good things about them lately

    --
    JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
    Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED

    "In case anyone was wondering, that big glowing globe above the Victor
    Valley is the sun." -Victorville _Daily Press_ on the unusually large
    amount of rain the Southland has gotten this winter (January 12th, 2005)



  14. #14
    Guest

    Re: Verizon's answer to lawsuits?


    "John Navas" <[email protected]> wrote in message
    news:[email protected]...
    > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    >
    > In <[email protected]> on Sun, 16 Jan 2005

    15:26:06 -0500,
    > <[email protected]> wrote:
    >
    > >False advertising is illegal, no?

    >
    > Yes, but this isn't that.
    >
    > >People are buying this phone on the premise on what they've read...not

    what
    > >they think will happen when they test it.

    >
    > I see no evidence of that.
    >
    > --
    > Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    > John Navas <http://navasgrp.home.att.net/#Cingular>


    From your responses, you're just a dick. Plain and simple. You really could
    care less if Verizon Wireless advertises certain functions of a Bluetooth
    phone, but then cripple those same functions it advertises. If you want to
    actually blame the consumer because they didn't test it within 15 days and
    completely disregard the false advertising still stands then you're pretty
    much on the side of big brother and really wouldn't stick up for anyone if
    they had a problem. You'd be another great asset to a company like Verizon.
    Or any other type of customer service company. You'd stick it right to them,
    with a nice big smile. I'm an asshole some times and maybe get into heated
    arguments with people...but you're just a dick and have no empathy for the
    poor people that were lured in by false Bluetooth advertising. ****, there's
    a lawsuit on it!





  15. #15
    John Navas
    Guest

    Re: Verizon's answer to lawsuits?

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Thu, 20 Jan 2005 02:13:05 -0500,
    <[email protected]> wrote:

    >"John Navas" <[email protected]> wrote in message
    >news:[email protected]...


    >> I see no evidence of that.


    >From your responses, you're just a dick. Plain and simple.


    From your responses, you're just a rude jerk. Plain and simple.

    >You really could
    >care less if Verizon Wireless advertises certain functions of a Bluetooth
    >phone, but then cripple those same functions it advertises.


    It isn't advertising any crippled functions.

    >If you want to
    >actually blame the consumer because they didn't test it within 15 days and
    >completely disregard the false advertising still stands then you're pretty
    >much on the side of big brother and really wouldn't stick up for anyone if
    >they had a problem.


    There is no false advertising.

    >You'd be another great asset to a company like Verizon.
    >Or any other type of customer service company. You'd stick it right to them,
    >with a nice big smile. I'm an asshole some times and maybe get into heated
    >arguments with people...but you're just a dick and have no empathy for the
    >poor people that were lured in by false Bluetooth advertising.


    There is no false advertising.

    >****, there's
    >a lawsuit on it!


    Which means nothing.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



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