Cingular - another opinion

I have been reading many negative comments on this newsgroup, so thought
it best to submit my opinion:

Their customer service on the telephone is the best I have experienced.

Their local store has many extras for my Nokia, and their staff is very
courteous. In fact they had a stereo earphone adapter for only $3 which
I could not locate by calling six independent stores.

The only thing I don't like about the store is that it can be busy and
the wait long, but then what cell phone store doesn't have that
difficulty? To resolve that, I do as in most other instances, telephone
to see if they have what I want and at what cost, then go to the store.

The monthly cost of $40 is reasonable and a one-year contract is reasonable.

Miles

---

› See More: Cingular - another opinion

>
> Their local store has many extras for my Nokia, and their staff is very
> courteous. In fact they had a stereo earphone adapter for only $3 which I
> could not locate by calling six independent stores.
>

Just try buying a new Nokia, without a service plan. 1-800-EAT-****


"Miles" <[email protected]> wrote in message
news:MkwEe.6199$_%[email protected]...
>I have been reading many negative comments on this newsgroup, so thought it
>best to submit my opinion:
>
> Their customer service on the telephone is the best I have experienced.
>
> Their local store has many extras for my Nokia, and their staff is very
> courteous. In fact they had a stereo earphone adapter for only $3 which I
> could not locate by calling six independent stores.
>
> The only thing I don't like about the store is that it can be busy and the
> wait long, but then what cell phone store doesn't have that difficulty? To
> resolve that, I do as in most other instances, telephone to see if they
> have what I want and at what cost, then go to the store.
>
> The monthly cost of $40 is reasonable and a one-year contract is
> reasonable.
>
> Miles

"BBB" <[email protected]> wrote in message
news:[email protected]...
> >
>> Their local store has many extras for my Nokia, and their staff is very
>> courteous. In fact they had a stereo earphone adapter for only $3 which
>> I could not locate by calling six independent stores.
>>
>
> Just try buying a new Nokia, without a service plan. 1-800-EAT-****

Buying a new phone without a service plan may very well seem like an
expensive ordeal because the phones ARE expensive items. The companies
treat them like give aways because they make their money back on the service
plans. But, to get a phone without the plan you need to pay the REAL price
or these companies WOULD most certain just go out of business. Then all our
existing phones would be no good!
>
>
> "Miles" <[email protected]> wrote in message
> news:MkwEe.6199$_%[email protected]...
>>I have been reading many negative comments on this newsgroup, so thought
>>it best to submit my opinion:
>>
>> Their customer service on the telephone is the best I have experienced.
>>
>> Their local store has many extras for my Nokia, and their staff is very
>> courteous. In fact they had a stereo earphone adapter for only $3 which
>> I could not locate by calling six independent stores.
>>
>> The only thing I don't like about the store is that it can be busy and
>> the wait long, but then what cell phone store doesn't have that
>> difficulty? To resolve that, I do as in most other instances, telephone
>> to see if they have what I want and at what cost, then go to the store.
>>
>> The monthly cost of $40 is reasonable and a one-year contract is
>> reasonable.
>>
>> Miles
>
>

Cingular will not sell a phone to an existing customer unless they re-up for
another 2 years. That's my complaint. No new contract, no phone. Your old
phone doesn't work, tough ****. Even for existing customers. That's my
complaint.




"Jimmy Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "BBB" <[email protected]> wrote in message
> news:[email protected]...
>> >
>>> Their local store has many extras for my Nokia, and their staff is very
>>> courteous. In fact they had a stereo earphone adapter for only $3 which
>>> I could not locate by calling six independent stores.
>>>
>>
>> Just try buying a new Nokia, without a service plan. 1-800-EAT-****
>
> Buying a new phone without a service plan may very well seem like an
> expensive ordeal because the phones ARE expensive items. The companies
> treat them like give aways because they make their money back on the
> service plans. But, to get a phone without the plan you need to pay the
> REAL price or these companies WOULD most certain just go out of business.
> Then all our existing phones would be no good!
>>
>>
>> "Miles" <[email protected]> wrote in message
>> news:MkwEe.6199$_%[email protected]...
>>>I have been reading many negative comments on this newsgroup, so thought
>>>it best to submit my opinion:
>>>
>>> Their customer service on the telephone is the best I have experienced.
>>>
>>> Their local store has many extras for my Nokia, and their staff is very
>>> courteous. In fact they had a stereo earphone adapter for only $3 which
>>> I could not locate by calling six independent stores.
>>>
>>> The only thing I don't like about the store is that it can be busy and
>>> the wait long, but then what cell phone store doesn't have that
>>> difficulty? To resolve that, I do as in most other instances, telephone
>>> to see if they have what I want and at what cost, then go to the store.
>>>
>>> The monthly cost of $40 is reasonable and a one-year contract is
>>> reasonable.
>>>
>>> Miles
>>
>>
>
>

Well, I walked into a Cingular store that was expecting a Treo 650, in
spite of the fact that my contract still had 4 months to go. I
purchased the phone, outright, withour an extension on my contract or
any other commitment. It can be done.

BBB wrote:

> Cingular will not sell a phone to an existing customer unless they re-up for
> another 2 years. That's my complaint. No new contract, no phone. Your old
> phone doesn't work, tough ****. Even for existing customers. That's my
> complaint.
>
>
>
>
> "Jimmy Smith" <[email protected]> wrote in message
> news:[email protected]...
>
>>"BBB" <[email protected]> wrote in message
>>news:[email protected]...
>>
>>>>Their local store has many extras for my Nokia, and their staff is very
>>>>courteous. In fact they had a stereo earphone adapter for only $3 which
>>>>I could not locate by calling six independent stores.
>>>>
>>>
>>>Just try buying a new Nokia, without a service plan. 1-800-EAT-****
>>
>>Buying a new phone without a service plan may very well seem like an
>>expensive ordeal because the phones ARE expensive items. The companies
>>treat them like give aways because they make their money back on the
>>service plans. But, to get a phone without the plan you need to pay the
>>REAL price or these companies WOULD most certain just go out of business.
>>Then all our existing phones would be no good!
>>
>>>
>>>"Miles" <[email protected]> wrote in message
>>>news:MkwEe.6199$_%[email protected]...
>>>
>>>>I have been reading many negative comments on this newsgroup, so thought
>>>>it best to submit my opinion:
>>>>
>>>>Their customer service on the telephone is the best I have experienced.
>>>>
>>>>Their local store has many extras for my Nokia, and their staff is very
>>>>courteous. In fact they had a stereo earphone adapter for only $3 which
>>>>I could not locate by calling six independent stores.
>>>>
>>>>The only thing I don't like about the store is that it can be busy and
>>>>the wait long, but then what cell phone store doesn't have that
>>>>difficulty? To resolve that, I do as in most other instances, telephone
>>>>to see if they have what I want and at what cost, then go to the store.
>>>>
>>>>The monthly cost of $40 is reasonable and a one-year contract is
>>>>reasonable.
>>>>
>>>>Miles
>>>
>>>
>>
>
>

BBB wrote (7/24/2005 3:10 PM):

> Cingular will not sell a phone to an existing customer unless they re-up for
> another 2 years. That's my complaint. No new contract, no phone. Your old
> phone doesn't work, tough ****. Even for existing customers. That's my
> complaint.

This is categorically false information, as evidenced by the
new Nokia 6230 in my pocket. I purchased it from a Cingular
storefront (not an agent/dealer but a Cingular company
store), five months into a two-year Cingular contract,
paying retail price without it affecting my service contract
in any way.

--
RJW

On Sun, 24 Jul 2005 20:55:46 GMT, "Richard J. Wyble" wrote:
>This is categorically false information, as evidenced by the
>new Nokia 6230 in my pocket. I purchased it from a Cingular
>storefront (not an agent/dealer but a Cingular company
>store), five months into a two-year Cingular contract,
>paying retail price without it affecting my service contract
>in any way.

Yes, but you had to pay for it..

It's entirely unfair the he should have to pay for a new electronic
device.. when Cingular clearly has extras!

MP-
--
"Learning is a behavior that results from consequences."
B.F. Skinner

BBB wrote:
>>Their local store has many extras for my Nokia, and their staff is very
>>courteous. In fact they had a stereo earphone adapter for only $3 which I
>>could not locate by calling six independent stores.
>>
>
>
> Just try buying a new Nokia, without a service plan. 1-800-EAT-****
>
>
> "Miles" <[email protected]> wrote in message
> news:MkwEe.6199$_%[email protected]...
>
>>I have been reading many negative comments on this newsgroup, so thought it
>>best to submit my opinion:
>>
>>Their customer service on the telephone is the best I have experienced.
>>
>>Their local store has many extras for my Nokia, and their staff is very
>>courteous. In fact they had a stereo earphone adapter for only $3 which I
>>could not locate by calling six independent stores.
>>
>>The only thing I don't like about the store is that it can be busy and the
>>wait long, but then what cell phone store doesn't have that difficulty? To
>>resolve that, I do as in most other instances, telephone to see if they
>>have what I want and at what cost, then go to the store.
>>
>>The monthly cost of $40 is reasonable and a one-year contract is
>>reasonable.
>>
>>Miles
>
>
>

Why do you think the world owes you a living? Of course, Cingular will
expect a contract of at least one year for a discount on a phone, and
perhaps free if a two-year contract. If you don't want a contract, they
will simply sell the phone to you at the retail price. They are the same
as most other corporations in a free competitive world, they are not a
non-profit charitable institution.

Miles

> Why do you think the world owes you a living? Of course, Cingular will
> expect a contract of at least one year for a discount on a phone, and
> perhaps free if a two-year contract. If you don't want a contract, they
> will simply sell the phone to you at the retail price. They are the same
> as most other corporations in a free competitive world, they are not a
> non-profit charitable institution.
>
> Miles

Not true Miles. No new contract, no new phone---even if you pay full price
for the phone.


"Miles" <[email protected]> wrote in message
news:[email protected]...
> BBB wrote:
>>>Their local store has many extras for my Nokia, and their staff is very
>>>courteous. In fact they had a stereo earphone adapter for only $3 which
>>>I could not locate by calling six independent stores.
>>>
>>
>>
>> Just try buying a new Nokia, without a service plan. 1-800-EAT-****
>>
>>
>> "Miles" <[email protected]> wrote in message
>> news:MkwEe.6199$_%[email protected]...
>>
>>>I have been reading many negative comments on this newsgroup, so thought
>>>it best to submit my opinion:
>>>
>>>Their customer service on the telephone is the best I have experienced.
>>>
>>>Their local store has many extras for my Nokia, and their staff is very
>>>courteous. In fact they had a stereo earphone adapter for only $3 which
>>>I could not locate by calling six independent stores.
>>>
>>>The only thing I don't like about the store is that it can be busy and
>>>the wait long, but then what cell phone store doesn't have that
>>>difficulty? To resolve that, I do as in most other instances, telephone
>>>to see if they have what I want and at what cost, then go to the store.
>>>
>>>The monthly cost of $40 is reasonable and a one-year contract is
>>>reasonable.
>>>
>>>Miles
>>
>>
>>
>
> Why do you think the world owes you a living? Of course, Cingular will
> expect a contract of at least one year for a discount on a phone, and
> perhaps free if a two-year contract. If you don't want a contract, they
> will simply sell the phone to you at the retail price. They are the same
> as most other corporations in a free competitive world, they are not a
> non-profit charitable institution.
>
> Miles

Simply not true.


"John W. Barron" <[email protected]> wrote in message
news[email protected]...
> Well, I walked into a Cingular store that was expecting a Treo 650, in
> spite of the fact that my contract still had 4 months to go. I purchased
> the phone, outright, withour an extension on my contract or any other
> commitment. It can be done.
>
> BBB wrote:
>
>> Cingular will not sell a phone to an existing customer unless they re-up
>> for another 2 years. That's my complaint. No new contract, no phone.
>> Your old phone doesn't work, tough ****. Even for existing customers.
>> That's my complaint.
>>
>>
>>
>>
>> "Jimmy Smith" <[email protected]> wrote in message
>> news:[email protected]...
>>
>>>"BBB" <[email protected]> wrote in message
>>>news:[email protected]...
>>>
>>>>>Their local store has many extras for my Nokia, and their staff is very
>>>>>courteous. In fact they had a stereo earphone adapter for only $3
>>>>>which I could not locate by calling six independent stores.
>>>>>
>>>>
>>>>Just try buying a new Nokia, without a service plan. 1-800-EAT-****
>>>
>>>Buying a new phone without a service plan may very well seem like an
>>>expensive ordeal because the phones ARE expensive items. The companies
>>>treat them like give aways because they make their money back on the
>>>service plans. But, to get a phone without the plan you need to pay the
>>>REAL price or these companies WOULD most certain just go out of business.
>>>Then all our existing phones would be no good!
>>>
>>>>
>>>>"Miles" <[email protected]> wrote in message
>>>>news:MkwEe.6199$_%[email protected]...
>>>>
>>>>>I have been reading many negative comments on this newsgroup, so
>>>>>thought it best to submit my opinion:
>>>>>
>>>>>Their customer service on the telephone is the best I have experienced.
>>>>>
>>>>>Their local store has many extras for my Nokia, and their staff is very
>>>>>courteous. In fact they had a stereo earphone adapter for only $3
>>>>>which I could not locate by calling six independent stores.
>>>>>
>>>>>The only thing I don't like about the store is that it can be busy and
>>>>>the wait long, but then what cell phone store doesn't have that
>>>>>difficulty? To resolve that, I do as in most other instances, telephone
>>>>>to see if they have what I want and at what cost, then go to the store.
>>>>>
>>>>>The monthly cost of $40 is reasonable and a one-year contract is
>>>>>reasonable.
>>>>>
>>>>>Miles
>>>>
>>>>
>>>
>>

> Not true Miles. No new contract, no new phone---even if you pay full
> price for the phone.


I've been unhappy with Cingular for a variety of reasons, however, I
purchased a new Treo at a Cingular store without a new contract. Maybe your
local store is making their own policy.

They were happy to sell me a replacement RAZR at full price after I
lost one after a week into my contract. I found one cheaper elsewhere
though.

On Mon, 25 Jul 2005 06:57:23 -0500, "BBB" <[email protected]> wrote:

>> Why do you think the world owes you a living? Of course, Cingular will
>> expect a contract of at least one year for a discount on a phone, and
>> perhaps free if a two-year contract. If you don't want a contract, they
>> will simply sell the phone to you at the retail price. They are the same
>> as most other corporations in a free competitive world, they are not a
>> non-profit charitable institution.
>>
>> Miles
>
>Not true Miles. No new contract, no new phone---even if you pay full price
>for the phone.
>
>
>"Miles" <[email protected]> wrote in message
>news:[email protected]...
>> BBB wrote:
>>>>Their local store has many extras for my Nokia, and their staff is very
>>>>courteous. In fact they had a stereo earphone adapter for only $3 which
>>>>I could not locate by calling six independent stores.
>>>>
>>>
>>>
>>> Just try buying a new Nokia, without a service plan. 1-800-EAT-****
>>>
>>>
>>> "Miles" <[email protected]> wrote in message
>>> news:MkwEe.6199$_%[email protected]...
>>>
>>>>I have been reading many negative comments on this newsgroup, so thought
>>>>it best to submit my opinion:
>>>>
>>>>Their customer service on the telephone is the best I have experienced.
>>>>
>>>>Their local store has many extras for my Nokia, and their staff is very
>>>>courteous. In fact they had a stereo earphone adapter for only $3 which
>>>>I could not locate by calling six independent stores.
>>>>
>>>>The only thing I don't like about the store is that it can be busy and
>>>>the wait long, but then what cell phone store doesn't have that
>>>>difficulty? To resolve that, I do as in most other instances, telephone
>>>>to see if they have what I want and at what cost, then go to the store.
>>>>
>>>>The monthly cost of $40 is reasonable and a one-year contract is
>>>>reasonable.
>>>>
>>>>Miles
>>>
>>>
>>>
>>
>> Why do you think the world owes you a living? Of course, Cingular will
>> expect a contract of at least one year for a discount on a phone, and
>> perhaps free if a two-year contract. If you don't want a contract, they
>> will simply sell the phone to you at the retail price. They are the same
>> as most other corporations in a free competitive world, they are not a
>> non-profit charitable institution.
>>
>> Miles
>

In article <[email protected]>, [email protected] says...
>
> Not true Miles. No new contract, no new phone---even if you pay full price
> for the phone.
>
>

BBB,

I don't know why you think this but it's simply not correct. I've had
to change phones with Cingular a couple of times over the years where I
choose to pay full price and not extend the contract and I've never had
them question it--they just entered the new phone info and never touched
the contract otherwise. In fact I did that once when the contract had
already expired and gone to month-to-month and I knew I was going to
have to change plans in the next year but didn't want to immediately.
New phone--no new contract at all. I just recently inquired about the
SX66 pdaphone and was offered it for full price on my existing month-to-
month account--no mention of renewing the expired contract which was
clearly on their screen.

Maybe you got ahold of a salesperson who was an idiot or you were trying
to buy a phone at the subsidized price or trying to ADD the phone
instead of substitute it for an existing phone or maybe even your
account has been flagged for some reason but I CAN state for a fact that
Cingular will sell you a phone for full price without extending the
contract.
--
Jud
Dallas TX USA

"BBB" <[email protected]> wrote in message
news:[email protected]...
> Not true Miles. No new contract, no new phone---even if you pay full
> price for the phone.
>
>

That's for the *dumb* ones like you. All the smart people are allowed to buy
a new phone, at any time, providing they pay full price or a eligible for a
new contract priced phone.

So sorry about your luck... see there really is advantage to not dropping
out school... and avoiding drugs.

AL

P.S. I have bought a phone before no problems. And then I'll give you a
clue... e-Bay!

TROLL ALERT!

"BBB" <[email protected]> wrote in message
news:[email protected]...
> Simply not true.

TROLL ALERT! Or possibly the stupidest person without a clue on this
newsgroup.

AL