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- 11-11-2005, 08:50 PM #1marx404Guest
I have been having problems with the many x427 Samsung phones that Cingular
has been sending and having me exchange over and over because my headsets
wont work. This has been going on for a yr! Last week they exchanged my x427
for a new x497. Same problems, my plantronics, belkin, jabra, jensen, etc.
headsets wont work at all.
One person has told me that 3rd party (not made specifically by Samsung)
headsets wont work and are incompatable with Samsung phones, specifically
the x427 and x497.
Cingular CS wont acknowledge this, but Samsung CS says it is so. Who do I
believe? Do I have a bum phone or are these models only compatable with
Samsung brand headsets? TIA
marx404
› See More: samsung headset compatibility
- 11-11-2005, 09:57 PM #2CliffGuest
Re: samsung headset compatibility
"marx404" <[email protected]> wrote in message
news:[email protected]...
> I have been having problems with the many x427 Samsung phones that
Cingular
> has been sending and having me exchange over and over because my headsets
> wont work. This has been going on for a yr! Last week they exchanged my
x427
> for a new x497. Same problems, my plantronics, belkin, jabra, jensen, etc.
> headsets wont work at all.
>
> One person has told me that 3rd party (not made specifically by Samsung)
> headsets wont work and are incompatable with Samsung phones, specifically
> the x427 and x497.
> Cingular CS wont acknowledge this, but Samsung CS says it is so. Who do I
> believe? Do I have a bum phone or are these models only compatable with
> Samsung brand headsets? TIA
>
> marx404
>
>
I can tell you that there are different lengths of the plug for the adapter.
The one you need is .25 I THINK.
- 11-12-2005, 10:17 AM #3Mark W. OotsGuest
Re: samsung headset compatibility
"marx404" <[email protected]> wrote in message
news:[email protected]...
>I have been having problems with the many x427 Samsung phones that Cingular
> has been sending and having me exchange over and over because my headsets
> wont work. This has been going on for a yr! Last week they exchanged my
> x427
> for a new x497. Same problems, my plantronics, belkin, jabra, jensen, etc.
> headsets wont work at all.
>
> One person has told me that 3rd party (not made specifically by Samsung)
> headsets wont work and are incompatable with Samsung phones, specifically
> the x427 and x497.
> Cingular CS wont acknowledge this, but Samsung CS says it is so. Who do I
> believe? Do I have a bum phone or are these models only compatable with
> Samsung brand headsets? TIA
>
> marx404
>
>
The X427 and X497 use a 2.5 mm plug that has 4 conductors (tip and 3 rings)
It looks similar to the one Nokia uses for the 8000, 8200, 3300 and 3500
series, but is actually longer than a standard plug. If you are using a
"generic" 2.5 mm 3 conductor plug, it will never work correctly. Jabra
carries a specific part number for the Samsung 427/497. If it doesn't say
it's for your phone SPECIFICALLY on the package, it's not. The universal 2.5
mm is NOT universal!
Mark
- 11-12-2005, 04:33 PM #4marx404Guest
Re: samsung headset compatibility
Thank you Cliff & Mark. I am just curious, how did you guys come to find out
this info about the plugs? Seems you are the only two I have talked to so
far who know all about this. Where did you learn this? TIA
marx404
- 11-12-2005, 04:46 PM #5Mark W. OotsGuest
Re: samsung headset compatibility
"marx404" <[email protected]> wrote in message
news:[email protected]...
> Thank you Cliff & Mark. I am just curious, how did you guys come to find
> out
> this info about the plugs? Seems you are the only two I have talked to so
> far who know all about this. Where did you learn this? TIA
>
> marx404
>
>
As for me, I sell the things. It pays to know your product (and at least
something about the competition as well). I'm the tech for our company (I
even use a soldering iron) for both cellphones and LMR (land mobile radio),
so I'm the guy that gets asked, since I seem to be the only one that knows
how to look things up.:-)
Mark
- 11-14-2005, 08:58 AM #6CliffGuest
Re: samsung headset compatibility
"marx404" <[email protected]> wrote in message
news:[email protected]...
> Thank you Cliff & Mark. I am just curious, how did you guys come to find
out
> this info about the plugs? Seems you are the only two I have talked to so
> far who know all about this. Where did you learn this? TIA
>
> marx404
>
>
And as for me I have an x426 (the ATTWS Version) and needed a headset.
- 11-14-2005, 12:37 PM #7DrewdawgGuest
Re: samsung headset compatibility
Mark W. Oots wrote:
> The X427 and X497 use a 2.5 mm plug that has 4 conductors (tip and 3
> rings) It looks similar to the one Nokia uses for the 8000, 8200,
> 3300 and 3500 series, but is actually longer than a standard plug. If
> you are using a "generic" 2.5 mm 3 conductor plug, it will never work
> correctly. Jabra carries a specific part number for the Samsung
> 427/497. If it doesn't say it's for your phone SPECIFICALLY on the
> package, it's not. The universal 2.5 mm is NOT universal!
>
> Mark
I know I'm picking nit here, but is there really a benefit to the 4
conductor plug over the 3? And, if so, is it really that much better than
the 3 conductor 'virtually' universal headset?
It would be nice to use the same headset I use for my cordless phone.
;-(
- 11-14-2005, 04:39 PM #8MartyGuest
Re: samsung headset compatibility
Somewhere around Sat, 12 Nov 2005 17:33:09 -0500, while reading
alt.cellular.cingular, I think I thought I saw this post from "marx404"
<[email protected]>:
>Thank you Cliff & Mark. I am just curious, how did you guys come to find out
>this info about the plugs? Seems you are the only two I have talked to so
>far who know all about this. Where did you learn this? TIA
>
I also found out about this. I had a standard headsets that were always
noisy and unsatisfactory. On searching the net, I found one site that said
it was similar, but not compatible with Nokia. I ordered one online that
said specifically it was for the 426/427 from cell-phone-accessories.com,
and it was *not* the right one - it was a standard jack, and they would not
respond to my emails for weeks, then told me it was too late to get a
refund. They relented on that, finally, but still expected me to pay to
ship it back (after paying to get it shipped), and offered nothing to
replace it with, no apology, only a promise of a future refund (but I don't
really trust them).
Then, I found that I could get an original Samsung earphone and Samsung car
charger from ebay for under $10 shipped. I bought it, and about 1 or 2 days
later, it came and worked perfectly. I got it from Accstation, no bidding
required (buy it now). There were a bunch listed.
--
Marty - public.forums (at) gmail (dot) com
"Those are my principles, and if you don't like them...
well, I have others." - Groucho Marx
- 11-14-2005, 08:30 PM #9marx404Guest
Re: samsung headset compatibility
Thanx for the info. Until this encounter with Samsung phones, I was unaware
that there was more than one version of a 2.5 mm plug. Well, on the bright
side, I now have 6 lovely pairs of freakin headsets as a result of failed
attempts to find one that would work on my old X427.
Just curious, does anyone have a diagram that shows how the conductors are
pinned and the difference 'tween the 3 and 4 pins?
marx404
- 11-14-2005, 10:05 PM #10MerlinGuest
Re: samsung headset compatibility
"marx404" <[email protected]> wrote:
>Thanx for the info. Until this encounter with Samsung phones, I was unaware
>that there was more than one version of a 2.5 mm plug. Well, on the bright
I'm confused? I have a Samsung x427M and use a cheap ($10 at the
grocery store) headset with it - over the ear style. This has a 3
conductor 2.5mm plug. The same headset works with at least 4 Nextel
'i' series Motorla phones, an old C331 TDMA motorola, and my AT&T 2.4g
spread sprectrum cordless phone handset.
I'd say the Samsung works properly with this "standard" headset.
Or am I missing something?
>side, I now have 6 lovely pairs of freakin headsets as a result of failed
>attempts to find one that would work on my old X427.
>
>Just curious, does anyone have a diagram that shows how the conductors are
>pinned and the difference 'tween the 3 and 4 pins?
>
>marx404
>
- 11-15-2005, 05:46 AM #11marx404Guest
Re: samsung headset compatibility
no Merlin, you are correct, some of my headsets work with the x427...but
after a few months they simply stopped working properly.
Thats why every time I called Cingular, they sent me 5 new x427's w/o
explaination, and again after awhile, the jack stopped working properly when
used every day as I do. My plantronics works on my wife's x427 ok (er, once
in awhile, the jack must be positioned just right or youll get static) but
she uses the headset only once a week.
So when Cingular couldnt explain it and began wasting my (and thier) time,
thats why I started this thread. And by the response as you can see, the
proper plugs are indeed proprietary.
marx404
- 11-15-2005, 04:59 PM #12MartyGuest
Re: samsung headset compatibility
Somewhere around Mon, 14 Nov 2005 22:05:00 -0600, while reading
alt.cellular.cingular, I think I thought I saw this post from Merlin
<[email protected]>:
>"marx404" <[email protected]> wrote:
>
>>Thanx for the info. Until this encounter with Samsung phones, I was unaware
>>that there was more than one version of a 2.5 mm plug. Well, on the bright
>
>I'm confused? I have a Samsung x427M and use a cheap ($10 at the
>grocery store) headset with it - over the ear style. This has a 3
>conductor 2.5mm plug. The same headset works with at least 4 Nextel
>'i' series Motorla phones, an old C331 TDMA motorola, and my AT&T 2.4g
>spread sprectrum cordless phone handset.
>
>I'd say the Samsung works properly with this "standard" headset.
>
>Or am I missing something?
>>side, I now have 6 lovely pairs of freakin headsets as a result of failed
>>attempts to find one that would work on my old X427.
>>
>>Just curious, does anyone have a diagram that shows how the conductors are
>>pinned and the difference 'tween the 3 and 4 pins?
>>
They will work, but not very well. On mine, it was almost unusable, and
definitely a lot of static. On a coworker's (different headphones), it was
better, but still noisy, especially if you moved around at all.
You can usually get a position that works if you hold your breath and don't
move at all, but I found that to be less than satisfactory. YMMV.
--
Marty - public.forums (at) gmail (dot) com
"Those are my principles, and if you don't like them...
well, I have others." - Groucho Marx
- 11-15-2005, 08:40 PM #13marx404Guest
Re: samsung headset compatibility
ok, last post on this topic:
Where can I get an adaptor for my x427/x497 so I can use Standard 2.5mm
plugs?
TIA
marx404
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