Roadside assistance?

I have had roadside assistance for about 2 years. It seemed pretty good
that it works on any car as long as I have my phone.

I used it today for the first time. The tow truck said it doesn't cover
accidents and charged me $75.
I tried to call Cingular about this, but they are not open on weekends!

So it only provides coverage when I don't have a problem?
I guess I am just venting; but this just seems like they are stealing my
money.

---

› See More: Roadside assistance?

Ted wrote:
> I have had roadside assistance for about 2 years. It seemed pretty good
> that it works on any car as long as I have my phone.
>
> I used it today for the first time. The tow truck said it doesn't cover
> accidents and charged me $75.
> I tried to call Cingular about this, but they are not open on weekends!
>
> So it only provides coverage when I don't have a problem?
> I guess I am just venting; but this just seems like they are stealing my
> money.
>
>


You were involved in a crash with a tow truck?

--
jer
email reply - I am not a 'ten'

Jer wrote:
> Ted wrote:
>
>> I have had roadside assistance for about 2 years. It seemed pretty
>> good that it works on any car as long as I have my phone.
>>
>> I used it today for the first time. The tow truck said it doesn't
>> cover accidents and charged me $75.
>> I tried to call Cingular about this, but they are not open on weekends!
>>
>> So it only provides coverage when I don't have a problem?
>> I guess I am just venting; but this just seems like they are stealing
>> my money.
>
> You were involved in a crash with a tow truck?

Ted,

I have used the Roadside Assistance to tow a vehicle which would not
start and was not charged a fee.

Bud Stein

In article <[email protected]>,
Bud Stein <[email protected]> wrote:

> Jer wrote:
> > Ted wrote:
> >
> >> I have had roadside assistance for about 2 years. It seemed pretty
> >> good that it works on any car as long as I have my phone.
> >>
> >> I used it today for the first time. The tow truck said it doesn't
> >> cover accidents and charged me $75.
> >> I tried to call Cingular about this, but they are not open on weekends!
> >>
> >> So it only provides coverage when I don't have a problem?
> >> I guess I am just venting; but this just seems like they are stealing
> >> my money.
> >
> > You were involved in a crash with a tow truck?
>
> Ted,
>
> I have used the Roadside Assistance to tow a vehicle which would not
> start and was not charged a fee.
>
> Bud Stein

Call Cingular when they are open and submit a copy of the bill; they
will probably reimburse you. I had to cancel my Cingular assistance
because they were useless--waited 3 hours for a tow truck they called
which never came, then finally called one on my own and got it in 15
minutes.

Originally Posted by Ted

I have had roadside assistance for about 2 years. It seemed pretty good
that it works on any car as long as I have my phone.

I used it today for the first time. The tow truck said it doesn't cover
accidents and charged me $75.
I tried to call Cingular about this, but they are not open on weekends!

So it only provides coverage when I don't have a problem?
I guess I am just venting; but this just seems like they are stealing my
money.

The TT Driver was right, Roadside does not cover accidents.
Thats what Car Insurance is for.

"Tstright" <[email protected]> wrote in message
news:[email protected]...
>
> Ted Wrote:
>> I have had roadside assistance for about 2 years. It seemed pretty
>> good
>> that it works on any car as long as I have my phone.
>>
>> I used it today for the first time. The tow truck said it doesn't
>> cover
>> accidents and charged me $75.
>> I tried to call Cingular about this, but they are not open on
>> weekends!
>>
>> So it only provides coverage when I don't have a problem?
>> I guess I am just venting; but this just seems like they are stealing
>> my
>> money.
>
> The TT Driver was right, Roadside does not cover accidents.
> Thats what Car Insurance is for.
>
I have signed up for AAA. They cover accidents, and are half the price of
Cingular.

My phones are next; contract expired last month.

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Mon, 19 Dec 2005 03:27:29 GMT, "Ted"
<[email protected]> wrote:

>I have signed up for AAA. They cover accidents, and are half the price of
>Cingular.
>
>My phones are next; contract expired last month.

AAA has phone service?!

--
Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

Ted wrote:
> I have had roadside assistance for about 2 years. It seemed pretty good
> that it works on any car as long as I have my phone.
>
> I used it today for the first time. The tow truck said it doesn't cover
> accidents and charged me $75.
> I tried to call Cingular about this, but they are not open on weekends!
>
> So it only provides coverage when I don't have a problem?
> I guess I am just venting; but this just seems like they are stealing my
> money.

Thanks for pointing this out. I called Cingular and spoke to a person
who went off the line for a little while and then claimed that Roadside
Assistance would in fact cover towing in case of an accident. However,
I also checked the actual Roadside Assistance fine print at
http://www.cingular.com/download/roa...assistance.pdf
and it agrees with you: "Towing service is for mechanical failure
only. (Each service call is limited to a maximum cost of $50.00)"

So I'll be cancelling and signing up for a different service, probably
http://www.betterworldclub.com

John Navas wrote:
> AAA has phone service?!

Sure they do! www.aaa.com for the telephone number for your local
office. <snicker>