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- 01-05-2006, 05:52 PM #1Bill KearneyGuest
I managed to lock myself outta my phone earlier today. Note to self, don't
fiddle with things waiting for a lunch appt....
Stopped in Cingular store and they unlocked the PUK code. Then I had to
call to get int'l roaming turned on and they handled it in under 20 minutes.
Unfortunately I locked myself back out of the phone AGAIN and called
support. Hold time was a bit long (~10m) but they gave me the PUK code and
talked me through turning the danged startup code off.
Not exactly rocket science but I figure with all the complaints everybody
seems to post I thought it'd be nice to say something nice about them. All
three call centers, Tennesee, NJ and Tulsa all did a great job.
› See More: support was very helpful
- 01-06-2006, 07:57 PM #2bubbaGuest
Re: support was very helpful
"Bill Kearney" <[email protected]> wrote in
news:[email protected]:
> I managed to lock myself outta my phone earlier today. Note to self,
> don't fiddle with things waiting for a lunch appt....
>
> Stopped in Cingular store and they unlocked the PUK code. Then I had
> to call to get int'l roaming turned on and they handled it in under 20
> minutes. Unfortunately I locked myself back out of the phone AGAIN and
> called support. Hold time was a bit long (~10m) but they gave me the
> PUK code and talked me through turning the danged startup code off.
>
> Not exactly rocket science but I figure with all the complaints
> everybody seems to post I thought it'd be nice to say something nice
> about them. All three call centers, Tennesee, NJ and Tulsa all did a
> great job.
>
>
I have to agree! Sprint was 30 to 45 min some times and now you get
someone from a third world country. just one of the reasons I switched to
Cingular.
Real english speaking pepole and fairly quick now.
drx
- 01-08-2006, 03:44 PM #3Member
- Posts
- 40 - liked 1 times
Originally Posted by bubba
We do have Telesales operation in India but again those were former AT&T centers and they are third-party vendors, they are not owned and operated by Cingular.
Mercado para la venta de autos.
in Chit Chat