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  1. #16
    Racquet
    Guest

    Re: Cingular withdrawing the Sony/Ericsson z520a ???

    This was posted in the Cingular customer forum on 1/20/2006. I am on
    hold now (25 minutes) with Cingular trying to get my 2 replacements.


    "Once again, we are pleased to say that because of all your posts and
    others stating their issue, Sony Ericsson has found the cause of many
    of your concerns.

    Under certain situations and when you're not turning your devices on
    and off as part of their regular usage, customers are experiencing
    issues with their Z520a's (i.e., frozen animations, blank screens,
    top menu icon corruption and ring tones that don't play for incoming
    calls, etc.). The root cause of this issue has been determined by Sony
    Ericsson to be a memory leak on the device. The device is currently
    not releasing memory as it should when it attempts to move from one
    cell site to another. This issue is not occurring in all areas as well
    as not in all the models sold, and can be resolved by simply power
    cycling the device. The issue will reappear every 3-4 days assuming
    the customer does not power cycle the device on a regular basis. This
    is very similar to an experience you would have on your desktop when
    you are notified that you no longer have memory available to complete
    the task and you are asked to reboot your PC.

    Any exchanges to the new batch of Z520a will not be available until
    after January 23, 2006 (tentative date) when Cingular Wireless receives
    the new shipment of these devices without the above said issue.

    Exchange Information:

    New devices (within 30 days): Return to your POINT OF SALE for
    exchange options.

    New or refurbished (over 30 days but less than one year ago): Call
    Customer Care for options of Exchange by Mail.

    Anything other then what was stated here must be directed to Customer
    Care, thank you for all your input. Thank you for your comments,
    opinions to this topic. It appears that we have provided you with
    useful answers. This issue has been thoroughly discussed and is now
    closed. Should you find something NEW that we have not already
    discussed in this thread - feel free to open another thread to shed
    light of your issue or concern. If Cingular Wireless has new
    developments with this Z520a as always, we will alert our boards.
    Thanks for joining our online community.
    Message Edited by G8Keeper on 01-20-2006 02:41 PM "




    See More: Cingular withdrawing the Sony/Ericsson z520a ???




  2. #17
    Racquet
    Guest

    Re: Cingular withdrawing the Sony/Ericsson z520a ???

    The new batch of phones is not arriving on 1/27/2006 according to
    Cigular Warranty Service.




  3. #18
    Wirelessjuan
    Guest

    Re: Cingular withdrawing the Sony/Ericsson z520a ???

    See if they will give you the Motorola V557 instead. While it doesn't
    have the PICTURE calleri ID on the outside of the phone it is a nicer
    phone with the same features.




  4. #19
    xxxxxxxx
    Guest

    Re: Cingular withdrawing the Sony/Ericsson z520a ???

    On 24 Jan 2006 18:40:55 -0800, "Wirelessjuan" <[email protected]>
    wrote:

    >See if they will give you the Motorola V557 instead. While it doesn't
    >have the PICTURE calleri ID on the outside of the phone it is a nicer
    >phone with the same features.


    The V557 also has a bigger screen. Unfortunately, it has less than a
    third of the memory of a z520a, and no infrared.



  5. #20
    John Navas
    Guest

    Re: Cingular withdrawing the Sony/Ericsson z520a ???

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Wed, 01 Feb 2006 20:29:40
    -0800, xxxxxxxx <[email protected]> wrote:

    >On 24 Jan 2006 18:40:55 -0800, "Wirelessjuan" <[email protected]>
    >wrote:
    >
    >>See if they will give you the Motorola V557 instead. While it doesn't
    >>have the PICTURE calleri ID on the outside of the phone it is a nicer
    >>phone with the same features.

    >
    >The V557 also has a bigger screen. Unfortunately, it has less than a
    >third of the memory of a z520a, and no infrared.


    OTOH, it has EDGE, and is thus considerably faster for data.

    The next step up from the V557 is the V360:

    * Lighter
    * Internal antenna
    * Double the talk time
    * Improved internal color display
    * Larger external display
    * TransFlash / microSD memory expansion [up tp 256 MB]
    * EGPRS (EDGE) Class 10 [faster]
    * Push To Talk
    * MP3 player
    * Extended voice dictation

    Drawback:

    * Tri-band (850/1800/1900 or 900/1800/1900) rather than quad-band

    --
    Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
    John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>



  6. #21
    Lord Vader
    Lord Vader is offline
    My Word Is Bond!

    Posts
    54 - liked 2 times

    Quote Originally Posted by Wirelessjuan
    See if they will give you the Motorola V557 instead. While it doesn't
    have the PICTURE calleri ID on the outside of the phone it is a nicer
    phone with the same features.

    Unfortuantely at this time cingular XBM only has seesdtock v557, so a swap from another make/model for the v557 is not possible. :-(
    "Evil will always triumph because good is dumb."



  7. #22
    Wirelessjuan
    Guest

    Re: Cingular withdrawing the Sony/Ericsson z520a ???

    It looks like the z520a reflashed equipment has been redeployed at this
    point so you might be able to get an updated z520a




  8. #23
    Racquet
    Guest

    Re: Cingular withdrawing the Sony/Ericsson z520a ???

    I just received my reflashed Z520a in the mail.




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