V180 Motorola Help

John Navas wrote:
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <[email protected]> on Sun, 29 Jan 2006 09:01:42
> -0600, John Park <[email protected]> wrote:
>
>
>>... Anyhow, if we get no help I would like to purchase an
>>unlocked phone that I can use with Cingular or Verizon or whoever if I
>>decide to change carriers after my contract is up at the end of this
>>year. I believe that I am set up with GSM now - not sure of the
>>channel, but I can call Cingular/AT&T and verify.
>>
>>What do I need to know to make this possible and do you have any
>>recommendation to a supplier. I don't want to search for the cheapest
>>phone, I am willing to pay a little more for some qualified help.
>>
>>I'm tired of collecting phones that are dedicated to only one supplier.
>
>
> You'll only be able to switch carriers using the same hardware with GSM, which
> limits your carrier choices to Cingular and T-Mobile. You'll want *unlocked*
> phones with support for both 850 and 1900 bands. There are many good choices,
> including phones made by Nokia, Motorola, and Sony Ericsson.
>

Thanks for the help John - - and also to all the rest

John Park

---

› See More: V180 Motorola Help

"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <bu7Df.81004$4l5.11826@dukeread05> on Sun, 29 Jan 2006 13:05:58 -0500,
> "PC
> Medic" <[email protected]> wrote:
>
>>"John Navas" <[email protected]> wrote in message
>>news:[email protected]...
>>>
>>> In <TiWCf.80873$4l5.78670@dukeread05> on Sat, 28 Jan 2006
>>> 22:06:20 -0500,
>>> "PC
>>> Medic" <[email protected]> wrote:
>>>
>>>>So we foolishly ended up with 4 Moto V180's. In the past year 3 of them
>>>>have
>>>>been replaced for the screen going black (one of them twice) and just
>>>>this
>>>>weekend our third wall charger gave out leaving us with only one to
>>>>share.
>>>
>>> That's extremely unlikely unless they are being abused in some way.
>>
>>I beg to difer with your assumption unless you consider hanging on a belt
>>clip in an office enviroment 'abuse'.
>>Not to mention this is a known issue with this model.
>
> I was referring to the three wall chargers, but belt clips can subject
> phones
> to considerable abuse.
>

Does plugging a wall charger into an AC outlet also constitute abuse!
I think not.

>>>>So 4 V180's of which we have needed service on 4 occasions and 3
>>>>dead AC chargers. Motorola has also refused to replace these chargers
>>>>for
>>>>the same reasons, yet if I buy a new replacement it comes with a 3 year
>>>>warranty!
>>>
>>> That's paying retail, not bundled.
>>
>>It is still the same damn adapter and it still says motorola, we are not
>>talking some 3rd party freebie that is thrown in the box.
>
> It's a Motorola freebie that is thrown in the box. If you want a better
> warranty, buy one separately. While you're at it, get a good fast charger
> instead of the cheap slow chargers that are thrown in the box.
>

Hmmm, cant find the term 'freebie' on my box any place.


>>I work for a major (one of the worlds largest) computer peripheral
>>manufactures and if a device we manufacture comes with an AC Adapter and
>>it
>>fails, it is covered under the same warranty.
>
> Different companies have different policies.
>

Yes, some support their products and some do not.

Hi:

You stated: ---- That's extremely unlikely unless they are being abused in
some way.

We have 2 V180's and 2 V220's. One of the V180's had an audio problem and
has been replaced. The screen died 2 months ago and they replaced it again.

One of the V220's had the dot turn red because I had it in the bathroom and
the moisture turned it red. I DID NOT place it in water - ever. So, I can
not get service on it as they think I am a liar. First, the screen went
dead so I replaced it for a $23 screen from Hong Kong. Next, the inside
screen went, then the audio for the inside speaker went. The other V220
died - blank screen. I accidently dropped it onto the kitchen floor and
NOW IT WORKS AGAIN.

I could go on but let me say this. Motorola customer service would do
NOTHING for me. So, they have lost my business forever.

Bob L.


"John Navas" <[email protected]> wrote in message
news:[email protected]...
> [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
>
> In <TiWCf.80873$4l5.78670@dukeread05> on Sat, 28 Jan 2006 22:06:20 -0500,
"PC
> Medic" <[email protected]> wrote:
>
> >So we foolishly ended up with 4 Moto V180's. In the past year 3 of them
have
> >been replaced for the screen going black (one of them twice) and just
this
> >weekend our third wall charger gave out leaving us with only one to
share.
>
> That's extremely unlikely unless they are being abused in some way.
>
> >Got angry and went to local Cingular store which wants $30 to replace as
> >they say they are not covered under warranty because "they are an
> >accessory".
>
> So buy a better charger on eBay for a fraction of the price. You aren't
being
> forced to buy them from Cingular.
>
> >So 4 V180's of which we have needed service on 4 occasions and 3
> >dead AC chargers. Motorola has also refused to replace these chargers for
> >the same reasons, yet if I buy a new replacement it comes with a 3 year
> >warranty!
>
> That's paying retail, not bundled.
>
> >I say cut you loss and get another phone as obviously Motorola has crap
> >products and does not stand behind them.
>
> In fact Motorola makes very good phones and chargers.
>
> >I know when my contract is up I will be dumping the phones and the
carrier
> >for something new.
>
> The grass won't necessarily be greener.
>
> --
> Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <[email protected]> on Tue, 31 Jan 2006 16:10:31 GMT,
"Bob L." <[email protected]> wrote:

>You stated: ---- That's extremely unlikely unless they are being abused in
>some way.
>
>We have 2 V180's and 2 V220's. One of the V180's had an audio problem and
>has been replaced. The screen died 2 months ago and they replaced it again.

These are bargain phones, presumably selected mostly on price. You tend to
get what you pay for. Had you chosen more expensive models you might well
have had better luck. My Motorola V551 has taken a fair amount of licking but
keeps right on ticking.

>One of the V220's had the dot turn red because I had it in the bathroom and
>the moisture turned it red. I DID NOT place it in water - ever. So, I can
>not get service on it as they think I am a liar.

They probably think the unit has suffered moisture damage, which is quite
likely -- if the moisture content in the air was high enough to turn the dot
red, then it might well have been high enough to result in damaging
condensation inside the phone. Inexpensive consumer electronic devices aren't
generally designed to handle high humidity -- more robust devices cost more to
make.

>First, the screen went
>dead so I replaced it for a $23 screen from Hong Kong. Next, the inside
>screen went, then the audio for the inside speaker went. The other V220
>died - blank screen. I accidently dropped it onto the kitchen floor and
>NOW IT WORKS AGAIN.

Then it probably suffered shock damage in the first place.

>I could go on but let me say this. Motorola customer service would do
>NOTHING for me. So, they have lost my business forever.

No offense, but I think your expectations are unrealistic.

--
Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>