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  1. #61
    Scott
    Guest

    Re: Thinking of Sprint


    "John Navas" <[email protected]> wrote in message
    news:F%[email protected]...

    >
    > Low revenue customers can grow into high revenue customers *if* they're
    > not
    > left on unprofitable ATTWS contracts (high benefits for cheap). The issue
    > isn't low revenue -- it's not continuing to give away the store.
    >


    And yet there is no indication that Cingular made any attempt to keep these
    customers. Any offer available was no better than that for a new customer
    and the inclusion of account setup and activation fees in those "deals"
    shows that the company had no intention of seriously pursuing these
    customers.

    And you have yet to acknowledge one other very important factor in this
    equation- no other carrier forces a new contract on their customer base.
    There is no financial benefit to stay with Cingular, no loyalty demonstrated
    to the customer and no technological advantage in staying with Cingular.
    You can't grow cusotmers if you drive them all away.





    See More: Thinking of Sprint




  2. #62
    Jim Seymour
    Guest

    Re: Thinking of Sprint

    In article <[email protected]>,
    John Navas <[email protected]> writes:
    > [POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]
    >
    > In <6lQ%f.65$_s5.55@trnddc04> on Fri, 14 Apr 2006 16:45:54 GMT, "Jeremy"
    > <[email protected]> wrote:

    [snip]
    >>And SBC Communications' reputation for
    >>arm-twisting their own customers has earned them a negative reputation in
    >>their own right.

    >
    > Wrong there too.

    [snip]

    Surely you jest?

    --
    Jim Seymour | "There is no expedient to which a man will not
    [email protected] | go to avoid the labor of thinking."
    http://jimsun.LinxNet.com | - Thomas A. Edison



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