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  1. #1
    Norm
    Guest
    Just upgraded my wife's cell from a TDMA to a GSM phone (v557).

    Question: She receives a text message from an email account. She selects
    "Reply", types message and sends. It is not received by original email
    account.
    Why not?
    Is the procedure followed different with GSM cell versus TDMA phones?
    That procedure had worked with the TDMA phone.

    Also: To send a text message to an email account do you just enter the
    email address when creating a message? Or do you need to select New
    Email?

    Thanks for help with these beginner questions.

    --
    Please send email to: nwhiii at yahoo dot com



    See More: Text Messaging to Email




  2. #2
    John Navas
    Guest

    Re: Text Messaging to Email

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Wed, 10 May 2006 14:03:29 -0400,
    Norm <[email protected]> wrote:

    >Just upgraded my wife's cell from a TDMA to a GSM phone (v557).
    >
    >Question: She receives a text message from an email account. She selects
    >"Reply", types message and sends. It is not received by original email
    >account.
    >Why not?


    Because sending number (effectively the return address) is the email-to-SMS
    gateway, not the original email address.

    >Is the procedure followed different with GSM cell versus TDMA phones?
    >That procedure had worked with the TDMA phone.


    The gateway may have been implemented differently.

    >Also: To send a text message to an email account do you just enter the
    >email address when creating a message? Or do you need to select New
    >Email?


    A text message (SMS) can be sent to an email address by means of an
    SMS-to-email gateway. The destination email address is embedded at the
    beginning of the message. That can be done automatically or manually,
    depending on the phone. Your V557 can do it automatically. This incurs
    messaging charges.

    If you create a New Email message, that will be sent by the email client in
    your V557, which will only work if the email client is configured properly.
    This incurs data charges.

    See the FAQ below for more information on gateway formats, configuring the
    email client in the phone, and the names of Cingular outgoing SMTP servers.

    --
    Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
    John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>



  3. #3
    Norm
    Guest

    Re: Text Messaging to Email

    In article <[email protected]>,
    John Navas <[email protected]> wrote:

    > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    >
    > In <[email protected]> on Wed, 10 May 2006 14:03:29 -0400,
    > Norm <[email protected]> wrote:
    >
    > >Just upgraded my wife's cell from a TDMA to a GSM phone (v557).
    > >
    > >Question: She receives a text message from an email account. She selects
    > >"Reply", types message and sends. It is not received by original email
    > >account.
    > >Why not?

    >
    > Because sending number (effectively the return address) is the email-to-SMS
    > gateway, not the original email address.


    Got it. No wonder they were never received.
    Thanks for that education.


    >
    > >Is the procedure followed different with GSM cell versus TDMA phones?
    > >That procedure had worked with the TDMA phone.

    >
    > The gateway may have been implemented differently.


    With the TDMA cell, it was just hit reply and send. Got spoiled I guess.
    And here I thought everything was going to be an improvement with GSM.


    >
    > >Also: To send a text message to an email account do you just enter the
    > >email address when creating a message? Or do you need to select New
    > >Email?

    >
    > A text message (SMS) can be sent to an email address by means of an
    > SMS-to-email gateway. The destination email address is embedded at the
    > beginning of the message. That can be done automatically or manually,
    > depending on the phone. Your V557 can do it automatically. This incurs
    > messaging charges.
    >
    > If you create a New Email message, that will be sent by the email client in
    > your V557, which will only work if the email client is configured properly.
    > This incurs data charges.
    >
    > See the FAQ below for more information on gateway formats, configuring the
    > email client in the phone, and the names of Cingular outgoing SMTP servers.


    Not nearly as easy as it was on our TDMA phone. Consequently and
    disappointedly, we probably won't use text messaging from cell to email
    addresses.

    Thanks for the information. Very helpful.

    --
    Please send email to: nwhiii at yahoo dot com



  4. #4
    John Navas
    Guest

    Re: Text Messaging to Email

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Wed, 10 May 2006 16:00:29 -0400,
    Norm <[email protected]> wrote:

    >Not nearly as easy as it was on our TDMA phone. Consequently and
    >disappointedly, we probably won't use text messaging from cell to email
    >addresses.


    I think it depends on the phone -- I seem to recall that my old Sony Ericsson
    GSM phones were smart enough to address GSM-standard SMS-email replies
    properly, but my Motorola V551 isn't that smart, and I doubt the
    near-identical V557 is any smarter. So you might have better luck with (say)
    the Sony Ericsson Z520a.

    Regardless, I've done some more research, and now have a solution to your
    problem! In the FAQ below, see:
    * What are messages from 36245?
    * What are messages from numbers like 1010100004?
    The latter is what you need.

    --
    Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
    John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>



  5. #5
    Norm
    Guest

    Re: Text Messaging to Email

    In article <[email protected]>,
    John Navas <[email protected]> wrote:

    > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    >
    > In <[email protected]> on Wed, 10 May 2006 16:00:29 -0400,
    > Norm <[email protected]> wrote:
    >
    > >Not nearly as easy as it was on our TDMA phone. Consequently and
    > >disappointedly, we probably won't use text messaging from cell to email
    > >addresses.

    >
    > I think it depends on the phone -- I seem to recall that my old Sony Ericsson
    > GSM phones were smart enough to address GSM-standard SMS-email replies
    > properly, but my Motorola V551 isn't that smart, and I doubt the
    > near-identical V557 is any smarter. So you might have better luck with (say)
    > the Sony Ericsson Z520a.
    >


    Got it. Thanks.
    Seems like a step back from our TDMA network/phones but maybe it has
    more to do with ATT TDMA network vs Cingular GSM. But such a guess on my
    part is far past my understanding of cell networks.


    > Regardless, I've done some more research, and now have a solution to your
    > problem! In the FAQ below, see:
    > * What are messages from 36245?
    > * What are messages from numbers like 1010100004?
    > The latter is what you need.


    I'll go on a search. Thanks for the lead.
    If it isn't easy, I know at least one person in the family who won't be
    txt messaging from cell to email.

    Thanks.

    --
    Please send email to: nwhiii at yahoo dot com



  6. #6
    John Navas
    Guest

    Re: Text Messaging to Email

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Wed, 10 May 2006
    17:06:55 -0400, Norm <[email protected]> wrote:

    >In article <[email protected]>,
    > John Navas <[email protected]> wrote:


    >> I think it depends on the phone -- I seem to recall that my old Sony Ericsson
    >> GSM phones were smart enough to address GSM-standard SMS-email replies
    >> properly, but my Motorola V551 isn't that smart, and I doubt the
    >> near-identical V557 is any smarter. So you might have better luck with (say)
    >> the Sony Ericsson Z520a.

    >
    >Got it. Thanks.
    >Seems like a step back from our TDMA network/phones but maybe it has
    >more to do with ATT TDMA network vs Cingular GSM. But such a guess on my
    >part is far past my understanding of cell networks.


    Sony Ericsson phones I mentioned are GSM, not TDMA.

    >> Regardless, I've done some more research, and now have a solution to your
    >> problem! In the FAQ below, see:
    >> * What are messages from 36245?
    >> * What are messages from numbers like 1010100004?
    >> The latter is what you need.

    >
    >I'll go on a search. Thanks for the lead.
    >If it isn't easy, I know at least one person in the family who won't be
    >txt messaging from cell to email.


    It is very easy. The key is addressing messages to the MEdia email-to-SMS
    gateway ([email protected]), not the GSM-standard email-to-SMS gateway
    ([email protected]).

    --
    Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
    John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>



  7. #7
    Jud Hardcastle
    Guest

    Re: Text Messaging to Email

    In article <[email protected]>,
    [email protected] says...
    >
    > Regardless, I've done some more research, and now have a solution to your
    > problem! In the FAQ below, see:
    > * What are messages from 36245?
    > * What are messages from numbers like 1010100004?
    > The latter is what you need.


    Nice find John.

    Now how many people have my [email protected] address :-)

    By the way I've NEVER had a phone, TDMA or GSM, that was smart enough to
    handle the 36245 addressing thing--I've always had to massage the return
    address. The cingularme method is NICE--oh I said that.
    --
    Jud
    Dallas TX USA



  8. #8
    Norm
    Guest

    Re: Text Messaging to Email

    In article <[email protected]>,
    John Navas <[email protected]> wrote:

    > >I'll go on a search. Thanks for the lead.
    > >If it isn't easy, I know at least one person in the family who won't be
    > >txt messaging from cell to email.

    >
    > It is very easy. The key is addressing messages to the MEdia email-to-SMS
    > gateway ([email protected]), not the GSM-standard email-to-SMS gateway
    > ([email protected]).


    Well I tried the FAQ method and no luck.

    I've sent 2 emails to our v557 and one to our v551 and then replied.

    By that link, if one receives a text message from "1010100004" or the
    like you can reply and the reply will be sent to the email address of
    the original sender. At least that is how I read it. But it didn't work.
    O for 3 here.

    And O for 1 on just sending of text message from the cell to an email
    address using the method described in one of the adjacent sections of
    the FAQ.

    Thanks.

    --
    Please send email to: nwhiii at yahoo dot com



  9. #9
    John Navas
    Guest

    Re: Text Messaging to Email

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Wed, 10 May 2006
    21:15:47 -0400, Norm <[email protected]> wrote:

    >In article <[email protected]>,
    > John Navas <[email protected]> wrote:
    >
    >> >I'll go on a search. Thanks for the lead.
    >> >If it isn't easy, I know at least one person in the family who won't be
    >> >txt messaging from cell to email.

    >>
    >> It is very easy. The key is addressing messages to the MEdia email-to-SMS
    >> gateway ([email protected]), not the GSM-standard email-to-SMS gateway
    >> ([email protected]).

    >
    >Well I tried the FAQ method and no luck.


    Which FAQ method?

    >I've sent 2 emails to our v557 and one to our v551 and then replied.


    Addressed how?

    >By that link, if one receives a text message from "1010100004" or the
    >like you can reply and the reply will be sent to the email address of
    >the original sender. At least that is how I read it. But it didn't work.
    >O for 3 here.


    Did they come in with that kind of sending address?

    >And O for 1 on just sending of text message from the cell to an email
    >address using the method described in one of the adjacent sections of
    >the FAQ.


    Which method?

    In the future, please be more specific. It's hard to help you when you are
    vague.

    First try sending SMS to email from the V551: Menu -> Messages -> Create
    Message -> New Text Message -> [enter body text] -> OK -> [One Time Entry] ->
    [enter email address] -> OK -> SEND.

    If that doesn't come through, then there may be something wrong with your
    account or with your phones.
    1. Call Customer Care:
    (a) Ask to have Messaging disabled and then enabled on your account.
    (b) Ask to have "settings pushed to your phone". (Your gateway address might
    be wrong.)
    2. If you haven't already, set up a MEdia Net account.

    Then try again. After you get basic SMS-to-email working, then move on to
    replies.

    --
    Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
    John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>



  10. #10
    Norm
    Guest

    Re: Text Messaging to Email

    In article <[email protected]>,
    John Navas <[email protected]> wrote:

    > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]
    >
    > In <[email protected]> on Wed, 10 May 2006
    > 21:15:47 -0400, Norm <[email protected]> wrote:
    >
    > >In article <[email protected]>,
    > > John Navas <[email protected]> wrote:
    > >
    > >> >I'll go on a search. Thanks for the lead.
    > >> >If it isn't easy, I know at least one person in the family who won't be
    > >> >txt messaging from cell to email.
    > >>
    > >> It is very easy. The key is addressing messages to the MEdia email-to-SMS
    > >> gateway ([email protected]), not the GSM-standard email-to-SMS gateway
    > >> ([email protected]).

    > >
    > >Well I tried the FAQ method and no luck.

    >
    > Which FAQ method?


    The one under "1010100004"

    >
    > >I've sent 2 emails to our v557 and one to our v551 and then replied.

    >
    > Addressed how?


    [email protected]

    and also

    [email protected] (not sure "alias" is correct term. it is name I
    selected on the cingular site)

    >
    > >By that link, if one receives a text message from "1010100004" or the
    > >like you can reply and the reply will be sent to the email address of
    > >the original sender. At least that is how I read it. But it didn't work.
    > >O for 3 here.

    >
    > Did they come in with that kind of sending address?


    Yes 1010100040 is the from.

    >
    > >And O for 1 on just sending of text message from the cell to an email
    > >address using the method described in one of the adjacent sections of
    > >the FAQ.

    >
    > Which method?


    Creating a txt message, starting message with email address and then a
    space then text and then sending to 121

    >
    > In the future, please be more specific. It's hard to help you when you are
    > vague.
    >
    > First try sending SMS to email from the V551: Menu -> Messages -> Create
    > Message -> New Text Message -> [enter body text] -> OK -> [One Time Entry] ->
    > [enter email address] -> OK -> SEND.


    It comes back with "Invalid Address"

    Other phone not available right now, I'll try with it later.

    >
    > If that doesn't come through, then there may be something wrong with your
    > account or with your phones.
    > 1. Call Customer Care:
    > (a) Ask to have Messaging disabled and then enabled on your account.
    > (b) Ask to have "settings pushed to your phone". (Your gateway address might
    > be wrong.)
    > 2. If you haven't already, set up a MEdia Net account.
    >
    > Then try again. After you get basic SMS-to-email working, then move on to
    > replies.


    --
    Please send email to: nwhiii at yahoo dot com



  11. #11
    John Navas
    Guest

    Re: Text Messaging to Email

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Wed, 10 May 2006
    23:15:41 -0400, Norm <[email protected]> wrote:

    >In article <[email protected]>,
    > John Navas <[email protected]> wrote:


    >> In <[email protected]> on Wed, 10 May 2006
    >> 21:15:47 -0400, Norm <[email protected]> wrote:


    >> >And O for 1 on just sending of text message from the cell to an email
    >> >address using the method described in one of the adjacent sections of
    >> >the FAQ.

    >>
    >> Which method?

    >
    >Creating a txt message, starting message with email address and then a
    >space then text and then sending to 121


    That's *not* how you should be doing it. See the instructions below.

    >> First try sending SMS to email from the V551: Menu -> Messages -> Create
    >> Message -> New Text Message -> [enter body text] -> OK -> [One Time Entry] ->
    >> [enter email address] -> OK -> SEND.

    >
    >It comes back with "Invalid Address"


    That's probably an invalid email address. Enter and check the address more
    carefully.

    You need to get this working before trying anything else.

    Also check the messaging config at: Menu -> Messages -> Menu -> Inbox Setup.
    Here's what I have:

    MMS Message Setup
    Inbox View: Sender
    Srvce Center No: +13123149810
    Auto Cleanup: 5 days
    Email Gateway: 121
    SMS Alert: On
    Use GPRS: No

    --
    Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
    John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>



  12. #12
    Jud Hardcastle
    Guest

    Re: Text Messaging to Email

    In article <[email protected]>,
    [email protected]lid says...
    >
    > By that link, if one receives a text message from "1010100004" or the
    > like you can reply and the reply will be sent to the email address of
    > the original sender. At least that is how I read it. But it didn't work.
    > O for 3 here.
    >

    FYI, the cingularme method works for me in Dallas. I just replied to the
    101010 msg (1010100087 in my case) without touching the TO addr and got
    the email back at the pc correctly with the [email protected] adr in the
    FROM. BUT I don't understand HOW this is working since the msg from
    1010100087 doesn't have the orig email addr in the body like the 36245
    ones do so it doesn't appear to just be grabbing that. There is a FRM
    field but it only has the short info (senders name) not the full
    address. I suppose the server COULD be saving a list of recent email
    headers so it could match up the returning cell number plus FRM name to
    the orig addr but I find that hard to believe. Is there support in SMS
    for hidden fields?

    > And O for 1 on just sending of text message from the cell to an email
    > address using the method described in one of the adjacent sections of
    > the FAQ.
    >
    > Thanks.
    >
    >

    I hadn't used that method in a awhile so I just tried it. 121 did NOT
    work but my notes said 111 was used in some areas and THAT worked. Try
    it again sending to 111 instead of 121 with the email addr at the
    beginning of the body followed by a space.
    --
    Jud
    Dallas TX USA



  13. #13
    Norm
    Guest

    Re: Text Messaging to Email

    In article <[email protected]>,
    John Navas <[email protected]> wrote:

    > >Creating a txt message, starting message with email address and then a
    > >space then text and then sending to 121

    >
    > That's *not* how you should be doing it. See the instructions below.


    This is what it says:

    ***************
    SMS Text Messaging
    Cingular operates an E-Mail to SMS Gateway that forwards SMS text
    messages to Internet e-mail. Message charges apply.
    Automatically
    Your cell phone may be smart enough to use the Gateway automatically
    when you send SMS text messages to an e-mail address rather than a
    numeric phone number, OR
    Manually
    Put the email address at the start of your message, separated by a space
    from the message, and send to the phone number 121.
    *****************

    What part didn't I follow?

    Scratch that. No need to answer!

    I just tried again to send a txt message from the v551 using a different
    email address and it works the Automatically way. Strange. The other
    address is perfectly valid.


    >
    > >> First try sending SMS to email from the V551: Menu -> Messages -> Create
    > >> Message -> New Text Message -> [enter body text] -> OK -> [One Time Entry]
    > >> ->
    > >> [enter email address] -> OK -> SEND.

    > >
    > >It comes back with "Invalid Address"

    >
    > That's probably an invalid email address. Enter and check the address more
    > carefully.


    It doesn't like that address for some reason and it was the address I
    used when sending and then trying unsuccessfully to reply.

    I'll try sending to the v557 and v551 from a different address to see if
    replying will then work.

    Thanks for the help

    --
    Please send email to: nwhiii at yahoo dot com



  14. #14
    Norm
    Guest

    Re: Text Messaging to Email

    In article <[email protected]>,
    Norm <[email protected]> wrote:

    > Just upgraded my wife's cell from a TDMA to a GSM phone (v557).
    >
    > Question: She receives a text message from an email account. She selects
    > "Reply", types message and sends. It is not received by original email
    > account.
    > Why not?
    > Is the procedure followed different with GSM cell versus TDMA phones?
    > That procedure had worked with the TDMA phone.
    >
    > Also: To send a text message to an email account do you just enter the
    > email address when creating a message? Or do you need to select New
    > Email?
    >
    > Thanks for help with these beginner questions.



    OP Back.

    With additional attempts and help from this group, I think I've found
    the problem on both problems (replying to a text message didn't work and
    sending a text message to an email account wouldn't work).

    Apparently it is a Cingular/ISP compatibility issue of some type.

    If I send emails to the cell phones and then reply or if I send an email
    created on the cell phones to our ISP it will not work. But if I use an
    email address with a different ISP, it will work. I'll call one or both
    companies when time permits.

    Thanks for the help.

    --
    Please send email to: nwhiii at yahoo dot com



  15. #15
    John Navas
    Guest

    Re: Text Messaging to Email

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Thu, 11 May 2006 11:00:34 -0400,
    Norm <[email protected]> wrote:

    >In article <[email protected]>,
    > John Navas <[email protected]> wrote:
    >
    >> >Creating a txt message, starting message with email address and then a
    >> >space then text and then sending to 121

    >>
    >> That's *not* how you should be doing it. See the instructions below.

    >
    >This is what it says:
    >
    >***************
    >SMS Text Messaging
    >Cingular operates an E-Mail to SMS Gateway that forwards SMS text
    >messages to Internet e-mail. Message charges apply.
    >Automatically
    >Your cell phone may be smart enough to use the Gateway automatically
    >when you send SMS text messages to an e-mail address rather than a
    >numeric phone number, OR
    >Manually
    >Put the email address at the start of your message, separated by a space
    >from the message, and send to the phone number 121.
    >*****************
    >
    >What part didn't I follow?


    That is generic advice. The Motorola V551 (and I suspect other Motorola
    phones as well) is "smart" and won't let you do the second method -- you need
    to use first method; i.e., the automatic procedure I outlined previously.

    >Scratch that. No need to answer!
    >
    >I just tried again to send a txt message from the v551 using a different
    >email address and it works the Automatically way.


    You should be able to simply reply to that message successfully *if* you don't
    futz with it -- just enter the message body text, enter a Subject if you wish,
    and Send.

    >Strange. The other
    >address is perfectly valid.


    Possibly, but probably not. The parser in the phone is strict. You need to
    have only a valid email address, no name, no punctuation (only valid symbols
    like "_" and "@" and "."), no embedded spaces, etc. What is the address?
    (You can protect privacy by changing letters in the address portion before the
    "@", but leave everything else exactly the same.)

    >> >> First try sending SMS to email from the V551: Menu -> Messages -> Create
    >> >> Message -> New Text Message -> [enter body text] -> OK -> [One Time Entry]
    >> >> ->
    >> >> [enter email address] -> OK -> SEND.
    >> >
    >> >It comes back with "Invalid Address"

    >>
    >> That's probably an invalid email address. Enter and check the address more
    >> carefully.

    >
    >It doesn't like that address for some reason and it was the address I
    >used when sending and then trying unsuccessfully to reply.


    Ah ha! If you send an email-to-SMS message to the phone from that email
    address using the form [email protected], you'll see the correct
    address at the start of the message body. Use that exact form.

    >I'll try sending to the v557 and v551 from a different address to see if
    >replying will then work.


    Reply should work to the problematic email address *if* you use automatic
    Reply to a message sent to [email protected].

    --
    Best regards, SEE THE FAQ FOR CINGULAR WIRELESS AT
    John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>



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