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  1. #1
    marx404
    Guest

    Something to me that is unusual happened this week and it raises a rather
    novice question.

    I moved to another state and had to have ny number changed. Went to the only
    Cingular store in town (very small town) to get a SIM for my V557. They
    refused to give the SIM to me and said they had to change it themselves
    despite I told them I know how to call Cingular myself.

    Well, I found it strange that the guy yanked out the battery and then the
    SIM while the phone was on!
    He handed me the phone back and it twice powercycled, then prompted me to
    power off/on. Since then, my phone is acting strange, occasionally locks up,
    misses screen prompts or is very slow, bluetooth doesnt work, etc. This is a
    3 month old phone and has been working perfectly beforehand.

    Um, shouldnt one shut down the phone before removing the battery and SIM?
    Says so in the owners manual.
    --
    marx404






    See More: changing SIM card




  2. #2
    jay
    Guest

    Re: changing SIM card

    I have removed the battery from my phone a thousand times without shutting
    down without problems.

    Only thing you can do is go complain to the manager.




    "marx404" <[email protected]> wrote in message
    news:[email protected]
    >
    > Something to me that is unusual happened this week and it raises a rather
    > novice question.
    >
    > I moved to another state and had to have ny number changed. Went to the

    only
    > Cingular store in town (very small town) to get a SIM for my V557. They
    > refused to give the SIM to me and said they had to change it themselves
    > despite I told them I know how to call Cingular myself.
    >
    > Well, I found it strange that the guy yanked out the battery and then the
    > SIM while the phone was on!
    > He handed me the phone back and it twice powercycled, then prompted me to
    > power off/on. Since then, my phone is acting strange, occasionally locks

    up,
    > misses screen prompts or is very slow, bluetooth doesnt work, etc. This is

    a
    > 3 month old phone and has been working perfectly beforehand.
    >
    > Um, shouldnt one shut down the phone before removing the battery and SIM?
    > Says so in the owners manual.
    > --
    > marx404
    >
    >
    >






  3. #3
    Wirelessjuan
    Guest

    Re: changing SIM card

    A while back there was some issues with the new 64K sims that were
    causing some model phones to loose network connection but it didn't
    freeze up the phone. Have you tried pulling the battery and leaving it
    out for about a minute and then powercycling the phone?

    jay wrote:
    > I have removed the battery from my phone a thousand times without shutting
    > down without problems.
    >
    > Only thing you can do is go complain to the manager.
    >
    >
    >
    >
    > "marx404" <[email protected]> wrote in message
    > news:[email protected]
    > >
    > > Something to me that is unusual happened this week and it raises a rather
    > > novice question.
    > >
    > > I moved to another state and had to have ny number changed. Went to the

    > only
    > > Cingular store in town (very small town) to get a SIM for my V557. They
    > > refused to give the SIM to me and said they had to change it themselves
    > > despite I told them I know how to call Cingular myself.
    > >
    > > Well, I found it strange that the guy yanked out the battery and then the
    > > SIM while the phone was on!
    > > He handed me the phone back and it twice powercycled, then prompted me to
    > > power off/on. Since then, my phone is acting strange, occasionally locks

    > up,
    > > misses screen prompts or is very slow, bluetooth doesnt work, etc. This is

    > a
    > > 3 month old phone and has been working perfectly beforehand.
    > >
    > > Um, shouldnt one shut down the phone before removing the battery and SIM?
    > > Says so in the owners manual.
    > > --
    > > marx404
    > >
    > >
    > >





  4. #4
    DecaturTxCowboy
    Guest

    Re: changing SIM card

    marx404 wrote:
    > I moved to another state and had to have ny number changed. Went to the only
    > Cingular store in town (very small town) to get a SIM for my V557. They
    > refused to give the SIM to me and said they had to change it themselves
    > despite I told them I know how to call Cingular myself.


    That's weird. Cingular mailed me several SIMS using overnight shipping
    and was free. Ok...what really happened was they mailed only one
    overnight and billed me for expedited shipping. Remailed the second SIM,
    but only the first SIM was resent overnight for free. Finally got them
    to mail both SIMS overnight for free and asked them to drop original
    expedited shipping charges.

    > Well, I found it strange that the guy yanked out the battery and then the
    > SIM while the phone was on!


    The phone would be off anyway with the battery removed. Although I can
    cite no Navaesque required evidence, I can hardly imagine a phone not
    being able to tolerate a battery popping out when you drop the phone.

    > Um, shouldnt one shut down the phone before removing the battery and SIM?
    > Says so in the owners manual.


    That would be a compelling reason to have a complaint and leave them no
    leg to stand on.



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