Cingular vs Tmobile

I am thinking of switching to Cingular from Tmobile as they are
supposed to have better coverage...how have people's experiences with
Cingular been overall? What are the pluses and minuses of each
service?

Ersalan Rahman

---

› See More: Cingular vs Tmobile

On 7 Aug 2006 13:15:13 -0700, [email protected] wrote in
<[email protected]>:

>I am thinking of switching to Cingular from Tmobile as they are
>supposed to have better coverage...how have people's experiences with
>Cingular been overall? What are the pluses and minuses of each
>service?

Quality of coverage varies from place to place. What coverage area(s)
do you care about?
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

In article <[email protected]>,
[email protected] wrote:

> I am thinking of switching to Cingular from Tmobile as they are
> supposed to have better coverage...how have people's experiences with
> Cingular been overall? What are the pluses and minuses of each
> service?

Cingular has better coverage, and uses the better 800 MHz band mostly,
but its plans generally offer fewer minutes.

Per [email protected]:
>I am thinking of switching to Cingular from Tmobile as they are
>supposed to have better coverage...how have people's experiences with
>Cingular been overall? What are the pluses and minuses of each
>service?

I had Cingular for several years. Switched to tMob couple years ago.

tMob's coverage in my area (Philadelphia) is noticeably inferior to Cingular's.
At the local YMCA, can't even get one bar on tMob yet Cingular and Verizon users
are just talking away. Ditto one of my workplaces up in Oaks PA: tMob dead
inside the building, Cingular/Verizon a-ok.

Having said all that, I found Cingular's service/customer interface so poor that
I'm sticking with tMobile.
--
PeteCresswell

Jack, appreciate your reply. I am thinking of getting a family
plan...I think I get 2100 minutes instead of the 3000 I am getting with
Tmob presently for a similarly priced plan, but for an extra 20 bucks,
I can have nights start at 7 for all the phones on the plan. So I
think this would make the 2 plans quite comprabable in terms of
minutes. Plus the roll over minutes are a nice plus.

Ersalan

Jack Zwick wrote:
> In article <[email protected]>,
> [email protected] wrote:
>
> > I am thinking of switching to Cingular from Tmobile as they are
> > supposed to have better coverage...how have people's experiences with
> > Cingular been overall? What are the pluses and minuses of each
> > service?
>
> Cingular has better coverage, and uses the better 800 MHz band mostly,
> but its plans generally offer fewer minutes.

Pete, thanks for your reply as well. I have heard that Tmob's customer
service is nicer than Cingular's...but I get so many dropped calls and
poor coverage areas with Tmob that I really think I need to switch.

Ersalan

(PeteCresswell) wrote:
> Per [email protected]:
> >I am thinking of switching to Cingular from Tmobile as they are
> >supposed to have better coverage...how have people's experiences with
> >Cingular been overall? What are the pluses and minuses of each
> >service?
>
> I had Cingular for several years. Switched to tMob couple years ago.
>
> tMob's coverage in my area (Philadelphia) is noticeably inferior to Cingular's.
> At the local YMCA, can't even get one bar on tMob yet Cingular and Verizon users
> are just talking away. Ditto one of my workplaces up in Oaks PA: tMob dead
> inside the building, Cingular/Verizon a-ok.
>
> Having said all that, I found Cingular's service/customer interface so poor that
> I'm sticking with tMobile.
> --
> PeteCresswell

"Ersalan Rahman" <[email protected]> wrote in message
news:[email protected]...
> Pete, thanks for your reply as well. I have heard that Tmob's customer
> service is nicer than Cingular's...but I get so many dropped calls and
> poor coverage areas with Tmob that I really think I need to switch.
>
> Ersalan
>
> (PeteCresswell) wrote:
>> Per [email protected]:
>> >I am thinking of switching to Cingular from Tmobile as they are
>> >supposed to have better coverage...how have people's experiences with
>> >Cingular been overall? What are the pluses and minuses of each
>> >service?
>>
>> I had Cingular for several years. Switched to tMob couple years ago.
>>
>> tMob's coverage in my area (Philadelphia) is noticeably inferior to
>> Cingular's.
>> At the local YMCA, can't even get one bar on tMob yet Cingular and
>> Verizon users
>> are just talking away. Ditto one of my workplaces up in Oaks PA: tMob
>> dead
>> inside the building, Cingular/Verizon a-ok.
>>
>> Having said all that, I found Cingular's service/customer interface so
>> poor that
>> I'm sticking with tMobile.
>> --
>> PeteCresswell
>
>
What's the purpose of a phone? To talk on! Go with the best coverage, it's
not like you talk to CS every day. I'm with Cingular and so far this year I
think I've talked to CS twice. They satisfied me both times.
...
bamp

On Mon, 07 Aug 2006 21:08:47 -0400, "(PeteCresswell)" <[email protected]>
wrote:

>I had Cingular for several years. Switched to tMob couple years ago.
>
>tMob's coverage in my area (Philadelphia) is noticeably inferior to Cingular's.
>At the local YMCA, can't even get one bar on tMob yet Cingular and Verizon users
>are just talking away. Ditto one of my workplaces up in Oaks PA: tMob dead
>inside the building, Cingular/Verizon a-ok.
>
>Having said all that, I found Cingular's service/customer interface so poor that
>I'm sticking with tMobile.

I find that strange that you value customer service (which most people
deal with on a very infrequent basis) more than having service at
places you frequent (YMCA/workplaces).

"bamp" <bampatcenturyteldotnet> wrote in message
news:[email protected]...
>
> "Ersalan Rahman" <[email protected]> wrote in message
> news:[email protected]...
>> Pete, thanks for your reply as well. I have heard that Tmob's customer
>> service is nicer than Cingular's...but I get so many dropped calls and
>> poor coverage areas with Tmob that I really think I need to switch.
>>
>> Ersalan
>>
>> (PeteCresswell) wrote:
>>> Per [email protected]:
>>> >I am thinking of switching to Cingular from Tmobile as they are
>>> >supposed to have better coverage...how have people's experiences with
>>> >Cingular been overall? What are the pluses and minuses of each
>>> >service?
>>>
>>> I had Cingular for several years. Switched to tMob couple years ago.
>>>
>>> tMob's coverage in my area (Philadelphia) is noticeably inferior to
>>> Cingular's.
>>> At the local YMCA, can't even get one bar on tMob yet Cingular and
>>> Verizon users
>>> are just talking away. Ditto one of my workplaces up in Oaks PA: tMob
>>> dead
>>> inside the building, Cingular/Verizon a-ok.
>>>
>>> Having said all that, I found Cingular's service/customer interface so
>>> poor that
>>> I'm sticking with tMobile.
>>> --
>>> PeteCresswell
>>
>>
> What's the purpose of a phone? To talk on! Go with the best coverage, it's
> not like you talk to CS every day. I'm with Cingular and so far this year
> I think I've talked to CS twice. They satisfied me both times.
> ..
> bamp

The sad reality is that today customer "service" sucks most everywhere--- or
as syndicated talk show host Clark Howard call it, customer no-service.

Doug

On Tue, 8 Aug 2006 12:37:36 -0400, "Douglas C. Neidermeyer"
<[email protected]> wrote in
<[email protected]>:

>"bamp" <bampatcenturyteldotnet> wrote in message
>news:[email protected]...

>> What's the purpose of a phone? To talk on! Go with the best coverage, it's
>> not like you talk to CS every day. I'm with Cingular and so far this year
>> I think I've talked to CS twice. They satisfied me both times.

>The sad reality is that today customer "service" sucks most everywhere--- or
>as syndicated talk show host Clark Howard call it, customer no-service.

That's actually just the market giving people what they really want most
(no matter what they might say): low prices. If people wanted good
customer service enough to demand and pay for it, then we would get it.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

bamp <bampatcenturyteldotnet> wrote:
>>
> What's the purpose of a phone? To talk on! Go with the best coverage, it's
> not like you talk to CS every day. I'm with Cingular and so far this year I
> think I've talked to CS twice. They satisfied me both times.
> ..

I would have agreed with you until about last week. If you ever try anything
out of the ordinary with Sprint PCS (like upgrade a phone and decide not to
keep it one day later), God forbid if they don't **** up everything you
thought was right with your wireless plan. Three times in one month was
enough for me and I bailed on them. My choice was Cingular and Verizon and I
chose not to consider T-Mobile due to their lagging technology and PCS only
coverage (too many holes on the fringes of urban areas). In the end, I chose
Verizon because I trust CDMA more and Verizon has excellent customer service,
not to mention that Verizon has better coverage in the upper midwest either
directly or through a partner.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

Per Anon E. Muss:
>I find that strange that you value customer service (which most people
>deal with on a very infrequent basis) more than having service at
>places you frequent (YMCA/workplaces).

I probably *should* frequent the YMCA.... but unfortunately I don't...-)

The workplace? That's something of a rub but voicemail gets me through.

It's definitely a close call for me.


The main thing that got me off of Cingular was that when I wanted to go to a SIM
based phone, they wouldn't transfer my TDMA-based family-plan account - wanted
me to sign up for something that was about twice as many dollars per month for
less service.

The two others were their closing the service facility where I used to take
phones that needed fixing, and the location of their outlets.

Dunno what one does with tMob for service... and now it seems moot given that
SIM-based phones are so easily/readily/cheaply available (as in rooting through
the township's phone disposal bin and grabbing a couple of old Nokia candy bar
phones every so often)

Cingular's closest "real" store is in a huge mall that's nominally close to
there but can take anywhere from one to three man hours to get to, visit a
store, and get home from. I can get to Cingular's on a bike in less than five
minutes.... so that's a *really* parochial factor... But it's pretty nice to be
able to go over there and ask a question of somebody face-to-face and get an
intelligent, non-scripted answer.
--
PeteCresswell

Per (PeteCresswell):
> I can get to Cingular's on a bike...

Oops!

SHB "I can get to tMobile's on a bike..."
--
PeteCresswell

Yeah I use my cell phone mostly for talking...so reception and battery
life tend to be the two most important things.

Thomas T. Veldhouse wrote:
> bamp <bampatcenturyteldotnet> wrote:
> >>
> > What's the purpose of a phone? To talk on! Go with the best coverage, it's
> > not like you talk to CS every day. I'm with Cingular and so far this year I
> > think I've talked to CS twice. They satisfied me both times.
> > ..
>
> I would have agreed with you until about last week. If you ever try anything
> out of the ordinary with Sprint PCS (like upgrade a phone and decide not to
> keep it one day later), God forbid if they don't **** up everything you
> thought was right with your wireless plan. Three times in one month was
> enough for me and I bailed on them. My choice was Cingular and Verizon and I
> chose not to consider T-Mobile due to their lagging technology and PCS only
> coverage (too many holes on the fringes of urban areas). In the end, I chose
> Verizon because I trust CDMA more and Verizon has excellent customer service,
> not to mention that Verizon has better coverage in the upper midwest either
> directly or through a partner.
>
> --
> Thomas T. Veldhouse
> Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

if cingular has very good coverage where you live, then i say get cingular since GSM has better battery life compared to CDMA

Battery Life: GSM > CDMA

Reception: CDMA > GSM