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  1. #1
    www.ttdown.com
    Guest
    I check my bill online, and find a mysterious " $1.79 Useage Charge".

    After calling 611 and escalating 2 times they finally say "Thats for
    Directory Service", I reply: " ...in my 4 years as a customer how many
    previous such charges do you see?". They refused to answer, the answer
    is ZERO. I can use www.whitepages.com if I need a number, or telephone
    any number of folks iwho would happily do that for me, if I was not by
    a computer. I never have and never would pay such an exorbitant
    charge.

    Finally they took the charge off my bill. As well the should it was a
    simple incorrect charge. Either of the WHOOPS variety or the
    CRAM variety.

    Moral check your bill carefully. Apparently they need to pay for their
    merger somehow.



    See More: Cingular Bill Cram ?




  2. #2
    ACP
    Guest

    Re: Cingular Bill Cram ?


    "www.ttdown.com" <[email protected]> wrote in message
    news:[email protected]
    >I check my bill online, and find a mysterious " $1.79 Useage Charge".
    >
    > After calling 611 and escalating 2 times they finally say "Thats for
    > Directory Service", I reply: " ...in my 4 years as a customer how many
    > previous such charges do you see?". They refused to answer, the answer
    > is ZERO. I can use www.whitepages.com if I need a number, or telephone
    > any number of folks iwho would happily do that for me, if I was not by
    > a computer. I never have and never would pay such an exorbitant
    > charge.
    >
    > Finally they took the charge off my bill. As well the should it was a
    > simple incorrect charge. Either of the WHOOPS variety or the
    > CRAM variety.
    >
    > Moral check your bill carefully. Apparently they need to pay for their
    > merger somehow.


    There are several "free" information services, such as:

    800-411-7282
    800-373-3411
    800-411-6387

    I've used them and all you have to do is listen to a 15 second "commercial".

    I think that works out to about (60/15) X 60 X $1.79 = $429.60 per hour.
    Gosh, that's approaching attorney fees!

    HTH





  3. #3
    John Navas
    Guest

    Re: Cingular Bill Cram ?

    On Sat, 14 Oct 2006 23:22:52 GMT, www.ttdown.com
    <[email protected]> wrote in
    <[email protected]>:

    >I check my bill online, and find a mysterious " $1.79 Useage Charge".
    >
    >After calling 611 and escalating 2 times they finally say "Thats for
    >Directory Service", I reply: " ...in my 4 years as a customer how many
    >previous such charges do you see?". They refused to answer, the answer
    >is ZERO. I can use www.whitepages.com if I need a number, or telephone
    >any number of folks iwho would happily do that for me, if I was not by
    >a computer. I never have and never would pay such an exorbitant
    >charge.
    >
    >Finally they took the charge off my bill. As well the should it was a
    >simple incorrect charge. Either of the WHOOPS variety or the
    >CRAM variety.
    >
    >Moral check your bill carefully. Apparently they need to pay for their
    >merger somehow.


    "Never attribute to malice that which can be
    adequately explained by stupidity." [Hanlon's razor]

    For cheap alternatives to carrier directory assistence, see "Directory
    Assistance" in the Cingular FAQ below.

    --
    Best regards, FAQ FOR CINGULAR WIRELESS:
    John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>



  4. #4
    randy
    Guest

    Re: Cingular Bill Cram ?



    Thanks for the info !!!

    800-373-3411 it worked!!!







    ACP wrote:
    > "www.ttdown.com" <[email protected]> wrote in message
    > news:[email protected]
    > >I check my bill online, and find a mysterious " $1.79 Useage Charge".
    > >
    > > After calling 611 and escalating 2 times they finally say "Thats for
    > > Directory Service", I reply: " ...in my 4 years as a customer how many
    > > previous such charges do you see?". They refused to answer, the answer
    > > is ZERO. I can use www.whitepages.com if I need a number, or telephone
    > > any number of folks iwho would happily do that for me, if I was not by
    > > a computer. I never have and never would pay such an exorbitant
    > > charge.
    > >
    > > Finally they took the charge off my bill. As well the should it was a
    > > simple incorrect charge. Either of the WHOOPS variety or the
    > > CRAM variety.
    > >
    > > Moral check your bill carefully. Apparently they need to pay for their
    > > merger somehow.

    >
    > There are several "free" information services, such as:
    >
    > 800-411-7282
    > 800-373-3411
    > 800-411-6387
    >
    > I've used them and all you have to do is listen to a 15 second "commercial".
    >
    > I think that works out to about (60/15) X 60 X $1.79 = $429.60 per hour.
    > Gosh, that's approaching attorney fees!
    >
    > HTH





  5. #5
    www.ttdown.com
    Guest

    Re: Cingular Bill Cram ?

    On Sat, 14 Oct 2006 19:30:32 -0400, "ACP" <[email protected]>
    wrote:

    >Path: newssvr27.news.prodigy.net!newsdbm04.news.prodigy.com!newsdst01.news.prodigy.net!prodigy.com!newscon04.news.prodigy.net!prodigy.net!newshub.sdsu.edu!border1.nntp.dca.giganews.com!nntp.giganews.com!local01.nntp.dca.giganews.com!news.giganews.com.POSTED!not-for-mail
    >NNTP-Posting-Date: Sat, 14 Oct 2006 18:30:17 -0500
    >From: "ACP" <[email protected]>
    >Newsgroups: alt.cellular.cingular
    >References: <[email protected]>
    >Subject: Re: Cingular Bill Cram ?
    >Date: Sat, 14 Oct 2006 19:30:32 -0400
    >X-Priority: 3
    >X-MSMail-Priority: Normal
    >X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
    >X-RFC2646: Format=Flowed; Original
    >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
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    >Lines: 34
    >X-Trace: sv3-LM2J0hKBR+zX1G9xRAld7tbTxpvapDW159eGSRvONrwaq+v0RwCMuZ1c+afT/n4dwDSuRqSHuOpP2lj!559ouvGiIp+OaqRYjO6rmBT2CXaScGHLqhKix8W/LKFwzHBhG48B1ZX6jRmE8eA/Gw4vZesg5Q==
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    >X-Postfilter: 1.3.32
    >Xref: prodigy.net alt.cellular.cingular:71497
    >
    >
    >"www.ttdown.com" <[email protected]> wrote in message
    >news:[email protected]
    >>I check my bill online, and find a mysterious " $1.79 Useage Charge".
    >>
    >> After calling 611 and escalating 2 times they finally say "Thats for
    >> Directory Service", I reply: " ...in my 4 years as a customer how many
    >> previous such charges do you see?". They refused to answer, the answer
    >> is ZERO. I can use www.whitepages.com if I need a number, or telephone
    >> any number of folks iwho would happily do that for me, if I was not by
    >> a computer. I never have and never would pay such an exorbitant
    >> charge.
    >>
    >> Finally they took the charge off my bill. As well the should it was a
    >> simple incorrect charge. Either of the WHOOPS variety or the
    >> CRAM variety.
    >>
    >> Moral check your bill carefully. Apparently they need to pay for their
    >> merger somehow.

    >
    >There are several "free" information services, such as:
    >
    >800-411-7282
    >800-373-3411
    >800-411-6387
    >
    >I've used them and all you have to do is listen to a 15 second "commercial".
    >
    >I think that works out to about (60/15) X 60 X $1.79 = $429.60 per hour.
    >Gosh, that's approaching attorney fees!


    I'll check with my son, as to what his firm charged for him.




  6. #6
    www.ttdown.com
    Guest

    Re: Cingular Bill Cram ?

    On Sat, 14 Oct 2006 23:35:02 GMT, John Navas
    <[email protected]> wrote:

    >
    >On Sat, 14 Oct 2006 23:22:52 GMT, www.ttdown.com
    ><[email protected]> wrote in
    ><[email protected]>:
    >
    >>I check my bill online, and find a mysterious " $1.79 Useage Charge".
    >>
    >>After calling 611 and escalating 2 times they finally say "Thats for
    >>Directory Service", I reply: " ...in my 4 years as a customer how many
    >>previous such charges do you see?". They refused to answer, the answer
    >>is ZERO. I can use www.whitepages.com if I need a number, or telephone
    >>any number of folks iwho would happily do that for me, if I was not by
    >>a computer. I never have and never would pay such an exorbitant
    >>charge.
    >>
    >>Finally they took the charge off my bill. As well the should it was a
    >>simple incorrect charge. Either of the WHOOPS variety or the
    >>CRAM variety.
    >>
    >>Moral check your bill carefully. Apparently they need to pay for their
    >>merger somehow.




    >
    >"Never attribute to malice that which can be
    >adequately explained by stupidity." [Hanlon's razor]




    Agreed, but Navas is the last person I'd expect to call Cingular:
    "STUPID"



  7. #7
    www.ttdown.com
    Guest

    Re: Cingular Bill Cram ?

    On Sat, 14 Oct 2006 19:30:32 -0400, "ACP" <[email protected]>
    wrote:

    >Path: newssvr27.news.prodigy.net!newsdbm04.news.prodigy.com!newsdst01.news.prodigy.net!prodigy.com!newscon04.news.prodigy.net!prodigy.net!newshub.sdsu.edu!border1.nntp.dca.giganews.com!nntp.giganews.com!local01.nntp.dca.giganews.com!news.giganews.com.POSTED!not-for-mail
    >NNTP-Posting-Date: Sat, 14 Oct 2006 18:30:17 -0500
    >From: "ACP" <[email protected]>
    >Newsgroups: alt.cellular.cingular
    >References: <[email protected]>
    >Subject: Re: Cingular Bill Cram ?
    >Date: Sat, 14 Oct 2006 19:30:32 -0400
    >X-Priority: 3
    >X-MSMail-Priority: Normal
    >X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
    >X-RFC2646: Format=Flowed; Original
    >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
    >Message-ID: <[email protected]>
    >Lines: 34
    >X-Trace: sv3-LM2J0hKBR+zX1G9xRAld7tbTxpvapDW159eGSRvONrwaq+v0RwCMuZ1c+afT/n4dwDSuRqSHuOpP2lj!559ouvGiIp+OaqRYjO6rmBT2CXaScGHLqhKix8W/LKFwzHBhG48B1ZX6jRmE8eA/Gw4vZesg5Q==
    >X-Complaints-To: [email protected]
    >X-DMCA-Notifications: http://www.giganews.com/info/dmca.html
    >X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers
    >X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your complaint properly
    >X-Postfilter: 1.3.32
    >Xref: prodigy.net alt.cellular.cingular:71497
    >
    >
    >"www.ttdown.com" <[email protected]> wrote in message
    >news:[email protected]
    >>I check my bill online, and find a mysterious " $1.79 Useage Charge".
    >>
    >> After calling 611 and escalating 2 times they finally say "Thats for
    >> Directory Service", I reply: " ...in my 4 years as a customer how many
    >> previous such charges do you see?". They refused to answer, the answer
    >> is ZERO. I can use www.whitepages.com if I need a number, or telephone
    >> any number of folks iwho would happily do that for me, if I was not by
    >> a computer. I never have and never would pay such an exorbitant
    >> charge.
    >>
    >> Finally they took the charge off my bill. As well the should it was a
    >> simple incorrect charge. Either of the WHOOPS variety or the
    >> CRAM variety.
    >>
    >> Moral check your bill carefully. Apparently they need to pay for their
    >> merger somehow.

    >
    >There are several "free" information services, such as:
    >
    >800-411-7282
    >800-373-3411
    >800-411-6387
    >
    >I've used them and all you have to do is listen to a 15 second "commercial".
    >
    >I think that works out to about (60/15) X 60 X $1.79 = $429.60 per hour.




    As I said, I've never used it, so I'm not sure, but isn't it automated
    now, with zero human involvement?




  8. #8
    Jackzwick
    Guest

    Re: Cingular Bill Cram ?

    In article <[email protected]>,
    "randy" <[email protected]> wrote:

    > Thanks for the info !!!
    >
    > 800-373-3411 it worked!!!
    >
    >
    >
    >
    >


    Yup, a far cheaper possibility for info.
    All carriers rip you off on 411 calls.



  9. #9
    JON
    Guest

    Re: Cingular Bill Cram ?

    In article <[email protected]>,
    [email protected]w says...

    I agree with ACP, you don't have to pay or worry yourself with directory
    assistance calls when there are free services out there that supply the
    same info. I always use 1-800-Free-411. I was in the same boat a few
    months ago, I have T-mobile and they charged me $1.75 for one directory
    assistance lookup. I shat my pants when I got the bill, seeing I made
    about 15 DA calls that month. I did a little research and found free411
    and have used it since. I hope this helps.

    Jon




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