SMS Messages sent but not received

I have a Motorola MPX200 and in the last month have had problems
sending text messages to people not on the cingular network. I have
sucessfully sent messages to these same people (family members) before.
They are on T-Mobile or Verison. Support at Cingular says that they
have traced the messages and says that they make it through some 3rd
party company that routes messages between companies.

I have done a MASTER RESET on my phone, and still no change.

Any suggestions?

---

› See More: SMS Messages sent but not received

On 16 Nov 2006 14:21:23 -0800, [email protected] wrote in
<[email protected]>:

>I have a Motorola MPX200 and in the last month have had problems
>sending text messages to people not on the cingular network. I have
>sucessfully sent messages to these same people (family members) before.
> They are on T-Mobile or Verison. Support at Cingular says that they
>have traced the messages and says that they make it through some 3rd
>party company that routes messages between companies.
>
>I have done a MASTER RESET on my phone, and still no change.
>
>Any suggestions?

1. Make sure you're using full international addressing.
2. Make sure to use cell phone numbers, not non-cell numbers.
3. Try replying to messages sent to you by those people.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

John Navas wrote:
> On 16 Nov 2006 14:21:23 -0800, [email protected] wrote in
> <[email protected]>:
>
> >I have a Motorola MPX200 and in the last month have had problems
> >sending text messages to people not on the cingular network. I have
> >sucessfully sent messages to these same people (family members) before.
> > They are on T-Mobile or Verison. Support at Cingular says that they
> >have traced the messages and says that they make it through some 3rd
> >party company that routes messages between companies.
> >
> >I have done a MASTER RESET on my phone, and still no change.
> >
> >Any suggestions?
>
> 1. Make sure you're using full international addressing.
> 2. Make sure to use cell phone numbers, not non-cell numbers.
> 3. Try replying to messages sent to you by those people.
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>


Thanks for the suggestions. The messages that are being lost are to
family members who I have sent messages to in the past -- from the same
phonebook entries.

On 17 Nov 2006 13:09:28 -0800, [email protected] wrote in
<[email protected]>:

>John Navas wrote:
>> On 16 Nov 2006 14:21:23 -0800, [email protected] wrote in
>> <[email protected]>:
>>
>> >I have a Motorola MPX200 and in the last month have had problems
>> >sending text messages to people not on the cingular network. I have
>> >sucessfully sent messages to these same people (family members) before.
>> > They are on T-Mobile or Verison. Support at Cingular says that they
>> >have traced the messages and says that they make it through some 3rd
>> >party company that routes messages between companies.
>> >
>> >I have done a MASTER RESET on my phone, and still no change.
>> >
>> >Any suggestions?
>>
>> 1. Make sure you're using full international addressing.
>> 2. Make sure to use cell phone numbers, not non-cell numbers.
>> 3. Try replying to messages sent to you by those people.

>Thanks for the suggestions. The messages that are being lost are to
>family members who I have sent messages to in the past -- from the same
>phonebook entries.

Out of curiosity, why ask for suggestions if you're not at least willing
to try them?

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

OK, so I will respond to your specific suggestions:

1. I used 10 digit numbers for the text messages. 10 digit is the
standard in this area for voice, so that is what was used for text.
Also, messages to other Cingular customers go out just fine with 10
digits.

2. The phone numbers are cell numbers. They always have been cell
numbers as I have called and sent messages to them before. They are on
two different networks.

3. Since I have done a master reset I have lost the log of previous
messages. I will give it a try when I get a message from one of them.

I have spent hours on this issue with Cingular support. Since this
has worked flawlessly in the past for at least a year and only started
mid-October, I don't think this is an operator error situation.
Thanks

John Navas wrote:
> On 17 Nov 2006 13:09:28 -0800, [email protected] wrote in
> <[email protected]>:
>
> >John Navas wrote:
> >> On 16 Nov 2006 14:21:23 -0800, [email protected] wrote in
> >> <[email protected]>:
> >>
> >> >I have a Motorola MPX200 and in the last month have had problems
> >> >sending text messages to people not on the cingular network. I have
> >> >sucessfully sent messages to these same people (family members) before.
> >> > They are on T-Mobile or Verison. Support at Cingular says that they
> >> >have traced the messages and says that they make it through some 3rd
> >> >party company that routes messages between companies.
> >> >
> >> >I have done a MASTER RESET on my phone, and still no change.
> >> >
> >> >Any suggestions?
> >>
> >> 1. Make sure you're using full international addressing.
> >> 2. Make sure to use cell phone numbers, not non-cell numbers.
> >> 3. Try replying to messages sent to you by those people.
>
> >Thanks for the suggestions. The messages that are being lost are to
> >family members who I have sent messages to in the past -- from the same
> >phonebook entries.
>
> Out of curiosity, why ask for suggestions if you're not at least willing
> to try them?
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

On 17 Nov 2006 14:50:51 -0800, [email protected] wrote in
<[email protected]>:

>OK, so I will respond to your specific suggestions:
>
>1. I used 10 digit numbers for the text messages. 10 digit is the
>standard in this area for voice, so that is what was used for text.
>Also, messages to other Cingular customers go out just fine with 10
>digits.

Suggest you try "international" format, complete with the + symbol for
country (which is "1"); e.g., "+18005551212" instead of "8005551212".
The reason is that some gateway code is sensitive to the difference.
Whether or not other 10-digit numbers work is irrelevant, and not a good
reason for at least giving it a try.

>2. The phone numbers are cell numbers. They always have been cell
>numbers as I have called and sent messages to them before. They are on
>two different networks.
>
>3. Since I have done a master reset I have lost the log of previous
>messages. I will give it a try when I get a message from one of them.

Suggest you ask them to send you messages for testing purposes.

>I have spent hours on this issue with Cingular support. Since this
>has worked flawlessly in the past for at least a year and only started
>mid-October, I don't think this is an operator error situation.
>Thanks

Again, why ask for suggestions if you're not at least willing to try
them? Do you simply want to ***** about Cingular? If so, please let me
know, so that I can avoid wasting time trying to solve your problem.

p.s. Please don't switch posting styles (top vs bottom) in mid-thread
-- it's confusing. Thanks.

>John Navas wrote:
>> On 17 Nov 2006 13:09:28 -0800, [email protected] wrote in
>> <[email protected]>:
>>
>> >John Navas wrote:
>> >> On 16 Nov 2006 14:21:23 -0800, [email protected] wrote in
>> >> <[email protected]>:
>> >>
>> >> >I have a Motorola MPX200 and in the last month have had problems
>> >> >sending text messages to people not on the cingular network. I have
>> >> >sucessfully sent messages to these same people (family members) before.
>> >> > They are on T-Mobile or Verison. Support at Cingular says that they
>> >> >have traced the messages and says that they make it through some 3rd
>> >> >party company that routes messages between companies.
>> >> >
>> >> >I have done a MASTER RESET on my phone, and still no change.
>> >> >
>> >> >Any suggestions?
>> >>
>> >> 1. Make sure you're using full international addressing.
>> >> 2. Make sure to use cell phone numbers, not non-cell numbers.
>> >> 3. Try replying to messages sent to you by those people.
>>
>> >Thanks for the suggestions. The messages that are being lost are to
>> >family members who I have sent messages to in the past -- from the same
>> >phonebook entries.
>>
>> Out of curiosity, why ask for suggestions if you're not at least willing
>> to try them?

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

This is obviously a Cingular problem, as I had the same problem last
year. All of the sudden some texts would complete and some would
not-even if they were all to local Cingular customers. After several
attempts I got an experienced CS rep, who transferred me directly to the
tech deptartment and the guy said he would fix the problem and follow up
to make sure it worked. Two days later I received a call, and by then
they had already started working.
No reason you should have to use +1 to send texts. That would be like
if certain #'s stopped working and you were told "oh sorry, let us just
make it more difficult for only you and we need you to dial +1 before
every # you call...

John Navas wrote:
> On 17 Nov 2006 14:50:51 -0800, [email protected] wrote in
> <[email protected]>:
>
>> OK, so I will respond to your specific suggestions:
>>
>> 1. I used 10 digit numbers for the text messages. 10 digit is the
>> standard in this area for voice, so that is what was used for text.
>> Also, messages to other Cingular customers go out just fine with 10
>> digits.
>
> Suggest you try "international" format, complete with the + symbol for
> country (which is "1"); e.g., "+18005551212" instead of "8005551212".
> The reason is that some gateway code is sensitive to the difference.
> Whether or not other 10-digit numbers work is irrelevant, and not a good
> reason for at least giving it a try.
>
>> 2. The phone numbers are cell numbers. They always have been cell
>> numbers as I have called and sent messages to them before. They are on
>> two different networks.
>>
>> 3. Since I have done a master reset I have lost the log of previous
>> messages. I will give it a try when I get a message from one of them.
>
> Suggest you ask them to send you messages for testing purposes.
>
>> I have spent hours on this issue with Cingular support. Since this
>> has worked flawlessly in the past for at least a year and only started
>> mid-October, I don't think this is an operator error situation.
>> Thanks
>
> Again, why ask for suggestions if you're not at least willing to try
> them? Do you simply want to ***** about Cingular? If so, please let me
> know, so that I can avoid wasting time trying to solve your problem.
>
> p.s. Please don't switch posting styles (top vs bottom) in mid-thread
> -- it's confusing. Thanks.
>
>> John Navas wrote:
>>> On 17 Nov 2006 13:09:28 -0800, [email protected] wrote in
>>> <[email protected]>:
>>>
>>>> John Navas wrote:
>>>>> On 16 Nov 2006 14:21:23 -0800, [email protected] wrote in
>>>>> <[email protected]>:
>>>>>
>>>>>> I have a Motorola MPX200 and in the last month have had problems
>>>>>> sending text messages to people not on the cingular network. I have
>>>>>> sucessfully sent messages to these same people (family members) before.
>>>>>> They are on T-Mobile or Verison. Support at Cingular says that they
>>>>>> have traced the messages and says that they make it through some 3rd
>>>>>> party company that routes messages between companies.
>>>>>>
>>>>>> I have done a MASTER RESET on my phone, and still no change.
>>>>>>
>>>>>> Any suggestions?
>>>>> 1. Make sure you're using full international addressing.
>>>>> 2. Make sure to use cell phone numbers, not non-cell numbers.
>>>>> 3. Try replying to messages sent to you by those people.
>>>> Thanks for the suggestions. The messages that are being lost are to
>>>> family members who I have sent messages to in the past -- from the same
>>>> phonebook entries.
>>> Out of curiosity, why ask for suggestions if you're not at least willing
>>> to try them?
>

On Sat, 18 Nov 2006 01:34:55 GMT, Mike M <[email protected]> wrote in
<[email protected]>:

>This is obviously a Cingular problem, as I had the same problem last
>year.

It's actually probably a 3rd-party gateway problem.

>All of the sudden some texts would complete and some would
>not-even if they were all to local Cingular customers. After several
>attempts I got an experienced CS rep, who transferred me directly to the
>tech deptartment and the guy said he would fix the problem and follow up
>to make sure it worked. Two days later I received a call, and by then
>they had already started working.
> No reason you should have to use +1 to send texts.

If course not, but no harm, and it might help in the short run.

>That would be like
>if certain #'s stopped working and you were told "oh sorry, let us just
>make it more difficult for only you and we need you to dial +1 before
>every # you call...

Not really.

p.s. Please don't switch posting styles (top vs bottom) in mid-thread
-- it's confusing. Thanks.

>John Navas wrote:
>> On 17 Nov 2006 14:50:51 -0800, [email protected] wrote in
>> <[email protected]>:
>>
>>> OK, so I will respond to your specific suggestions:
>>>
>>> 1. I used 10 digit numbers for the text messages. 10 digit is the
>>> standard in this area for voice, so that is what was used for text.
>>> Also, messages to other Cingular customers go out just fine with 10
>>> digits.
>>
>> Suggest you try "international" format, complete with the + symbol for
>> country (which is "1"); e.g., "+18005551212" instead of "8005551212".
>> The reason is that some gateway code is sensitive to the difference.
>> Whether or not other 10-digit numbers work is irrelevant, and not a good
>> reason for at least giving it a try.
>>
>>> 2. The phone numbers are cell numbers. They always have been cell
>>> numbers as I have called and sent messages to them before. They are on
>>> two different networks.
>>>
>>> 3. Since I have done a master reset I have lost the log of previous
>>> messages. I will give it a try when I get a message from one of them.
>>
>> Suggest you ask them to send you messages for testing purposes.
>>
>>> I have spent hours on this issue with Cingular support. Since this
>>> has worked flawlessly in the past for at least a year and only started
>>> mid-October, I don't think this is an operator error situation.
>>> Thanks
>>
>> Again, why ask for suggestions if you're not at least willing to try
>> them? Do you simply want to ***** about Cingular? If so, please let me
>> know, so that I can avoid wasting time trying to solve your problem.
>>
>> p.s. Please don't switch posting styles (top vs bottom) in mid-thread
>> -- it's confusing. Thanks.
>>
>>> John Navas wrote:
>>>> On 17 Nov 2006 13:09:28 -0800, [email protected] wrote in
>>>> <[email protected]>:
>>>>
>>>>> John Navas wrote:
>>>>>> On 16 Nov 2006 14:21:23 -0800, [email protected] wrote in
>>>>>> <[email protected]>:
>>>>>>
>>>>>>> I have a Motorola MPX200 and in the last month have had problems
>>>>>>> sending text messages to people not on the cingular network. I have
>>>>>>> sucessfully sent messages to these same people (family members) before.
>>>>>>> They are on T-Mobile or Verison. Support at Cingular says that they
>>>>>>> have traced the messages and says that they make it through some 3rd
>>>>>>> party company that routes messages between companies.
>>>>>>>
>>>>>>> I have done a MASTER RESET on my phone, and still no change.
>>>>>>>
>>>>>>> Any suggestions?
>>>>>> 1. Make sure you're using full international addressing.
>>>>>> 2. Make sure to use cell phone numbers, not non-cell numbers.
>>>>>> 3. Try replying to messages sent to you by those people.
>>>>> Thanks for the suggestions. The messages that are being lost are to
>>>>> family members who I have sent messages to in the past -- from the same
>>>>> phonebook entries.
>>>> Out of curiosity, why ask for suggestions if you're not at least willing
>>>> to try them?
>>

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

John Navas wrote:
> On Sat, 18 Nov 2006 01:34:55 GMT, Mike M <[email protected]> wrote in
> <[email protected]>:
>
>> This is obviously a Cingular problem, as I had the same problem last
>> year.
>
> It's actually probably a 3rd-party gateway problem.
>
>> All of the sudden some texts would complete and some would
>> not-even if they were all to local Cingular customers. After several
>> attempts I got an experienced CS rep, who transferred me directly to the
>> tech deptartment and the guy said he would fix the problem and follow up
>> to make sure it worked. Two days later I received a call, and by then
>> they had already started working.
>> No reason you should have to use +1 to send texts.
>
> If course not, but no harm, and it might help in the short run.
> "OF"
the harm would be that in the long run it would not solve the problem.
P.S. please don't mince words. Thanks
>> That would be like
>> if certain #'s stopped working and you were told "oh sorry, let us just
>> make it more difficult for only you and we need you to dial +1 before
>> every # you call...
>
> Not really.
>
> p.s. Please don't switch posting styles (top vs bottom) in mid-thread
> -- it's confusing. Thanks.
>
>> John Navas wrote:
>>> On 17 Nov 2006 14:50:51 -0800, [email protected] wrote in
>>> <[email protected]>:
>>>
>>>> OK, so I will respond to your specific suggestions:
>>>>
>>>> 1. I used 10 digit numbers for the text messages. 10 digit is the
>>>> standard in this area for voice, so that is what was used for text.
>>>> Also, messages to other Cingular customers go out just fine with 10
>>>> digits.
>>> Suggest you try "international" format, complete with the + symbol for
>>> country (which is "1"); e.g., "+18005551212" instead of "8005551212".
>>> The reason is that some gateway code is sensitive to the difference.
>>> Whether or not other 10-digit numbers work is irrelevant, and not a good
>>> reason for at least giving it a try.
>>>
>>>> 2. The phone numbers are cell numbers. They always have been cell
>>>> numbers as I have called and sent messages to them before. They are on
>>>> two different networks.
>>>>
>>>> 3. Since I have done a master reset I have lost the log of previous
>>>> messages. I will give it a try when I get a message from one of them.
>>> Suggest you ask them to send you messages for testing purposes.
>>>
>>>> I have spent hours on this issue with Cingular support. Since this
>>>> has worked flawlessly in the past for at least a year and only started
>>>> mid-October, I don't think this is an operator error situation.
>>>> Thanks
>>> Again, why ask for suggestions if you're not at least willing to try
>>> them? Do you simply want to ***** about Cingular? If so, please let me
>>> know, so that I can avoid wasting time trying to solve your problem.
>>>
>>> p.s. Please don't switch posting styles (top vs bottom) in mid-thread
>>> -- it's confusing. Thanks.
>>>
>>>> John Navas wrote:
>>>>> On 17 Nov 2006 13:09:28 -0800, [email protected] wrote in
>>>>> <[email protected]>:
>>>>>
>>>>>> John Navas wrote:
>>>>>>> On 16 Nov 2006 14:21:23 -0800, [email protected] wrote in
>>>>>>> <[email protected]>:
>>>>>>>
>>>>>>>> I have a Motorola MPX200 and in the last month have had problems
>>>>>>>> sending text messages to people not on the cingular network. I have
>>>>>>>> sucessfully sent messages to these same people (family members) before.
>>>>>>>> They are on T-Mobile or Verison. Support at Cingular says that they
>>>>>>>> have traced the messages and says that they make it through some 3rd
>>>>>>>> party company that routes messages between companies.
>>>>>>>>
>>>>>>>> I have done a MASTER RESET on my phone, and still no change.
>>>>>>>>
>>>>>>>> Any suggestions?
>>>>>>> 1. Make sure you're using full international addressing.
>>>>>>> 2. Make sure to use cell phone numbers, not non-cell numbers.
>>>>>>> 3. Try replying to messages sent to you by those people.
>>>>>> Thanks for the suggestions. The messages that are being lost are to
>>>>>> family members who I have sent messages to in the past -- from the same
>>>>>> phonebook entries.
>>>>> Out of curiosity, why ask for suggestions if you're not at least willing
>>>>> to try them?
>

On Sat, 18 Nov 2006 08:32:07 GMT, Mike M <[email protected]> wrote in
<[email protected]>:

>John Navas wrote:
>> On Sat, 18 Nov 2006 01:34:55 GMT, Mike M <[email protected]> wrote in
>> <[email protected]>:
>>
>>> This is obviously a Cingular problem, as I had the same problem last
>>> year.
>>
>> It's actually probably a 3rd-party gateway problem.
>>
>>> All of the sudden some texts would complete and some would
>>> not-even if they were all to local Cingular customers. After several
>>> attempts I got an experienced CS rep, who transferred me directly to the
>>> tech deptartment and the guy said he would fix the problem and follow up
>>> to make sure it worked. Two days later I received a call, and by then
>>> they had already started working.
>>> No reason you should have to use +1 to send texts.
>>
>> If course not, but no harm, and it might help in the short run.
>> "OF"
>the harm would be that in the long run it would not solve the problem.

On the contrary -- there is _no_ harm whatsoever, and it might also help
in the long run. All of my phone numbers are entered that way, which
may explain why I have so few problems.

>P.S. please don't mince words. Thanks

You're pretty much the first person to accuse me of that. LOL!

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

If the problem is with the network, see if they can disable, then enable SMS
on your account, it might work.


Bill Radio
Click for Wireless Reviews at:
http://www.mountainwireless.com



<[email protected]> wrote in message
news:[email protected]...
>I have a Motorola MPX200 and in the last month have had problems
> sending text messages to people not on the cingular network. I have
> sucessfully sent messages to these same people (family members) before.
> They are on T-Mobile or Verison. Support at Cingular says that they
> have traced the messages and says that they make it through some 3rd
> party company that routes messages between companies.
>
> I have done a MASTER RESET on my phone, and still no change.
>
> Any suggestions?
>

On Sat, 18 Nov 2006 18:58:10 -0700, "Bill Radio"
<[email protected]> wrote in
<[email protected]>:

>If the problem is with the network, see if they can disable, then enable SMS
>on your account, it might work.

Good suggestion. 2nd the motion.

><[email protected]> wrote in message
>news:[email protected]...
>>I have a Motorola MPX200 and in the last month have had problems
>> sending text messages to people not on the cingular network. I have
>> sucessfully sent messages to these same people (family members) before.
>> They are on T-Mobile or Verison. Support at Cingular says that they
>> have traced the messages and says that they make it through some 3rd
>> party company that routes messages between companies.
>>
>> I have done a MASTER RESET on my phone, and still no change.
>>
>> Any suggestions?
>>
>

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

Bill Radio wrote:
> If the problem is with the network, see if they can disable, then enable SMS
> on your account, it might work.
>
>
> Bill Radio
> Click for Wireless Reviews at:
> http://www.mountainwireless.com
>
>
>
> <[email protected]> wrote in message
> news:[email protected]...
>> I have a Motorola MPX200 and in the last month have had problems
>> sending text messages to people not on the cingular network. I have
>> sucessfully sent messages to these same people (family members) before.
>> They are on T-Mobile or Verison. Support at Cingular says that they
>> have traced the messages and says that they make it through some 3rd
>> party company that routes messages between companies.
>>
>> I have done a MASTER RESET on my phone, and still no change.
>>
>> Any suggestions?
>>
>
>
> p.s. Please don't switch posting styles (top vs bottom) in mid-thread
> -- it's confusing. Thanks.

Per john navas

On Sat, 18 Nov 2006 18:08:59 GMT, John Navas <[email protected]>
wrote:
: On Sat, 18 Nov 2006 08:32:07 GMT, Mike M <[email protected]> wrote in
: <[email protected]>:
:
: >John Navas wrote:
: >> On Sat, 18 Nov 2006 01:34:55 GMT, Mike M <[email protected]> wrote in
: >> <[email protected]>:
: >>
: >>> This is obviously a Cingular problem, as I had the same problem last
: >>> year.
: >>
: >> It's actually probably a 3rd-party gateway problem.
: >>
: >>> All of the sudden some texts would complete and some would
: >>> not-even if they were all to local Cingular customers. After several
: >>> attempts I got an experienced CS rep, who transferred me directly to the
: >>> tech deptartment and the guy said he would fix the problem and follow up
: >>> to make sure it worked. Two days later I received a call, and by then
: >>> they had already started working.
: >>> No reason you should have to use +1 to send texts.
: >>
: >> If course not, but no harm, and it might help in the short run.
: >> "OF"
: >the harm would be that in the long run it would not solve the problem.
:
: On the contrary -- there is _no_ harm whatsoever, and it might also help
: in the long run. All of my phone numbers are entered that way, which
: may explain why I have so few problems.
:
: >P.S. please don't mince words. Thanks
:
: You're pretty much the first person to accuse me of that. LOL!

Possibly because he's using the term in its literal sense, akin to "splitting
hairs". I don't suppose you're Usenet's No. 1 hairsplitter by any means, but
you do probably rank in the top fifty.

Anyway, back to the topic ...

From lurking in this newsgroup for a few days, and from a couple of Google
searches, I've tentatively concluded that Cingular's text messaging feature
depends on a decentralized group of "messaging centers" and that users in
different parts of the country are defaulted to different centers via a
setting in their phones. Do you think it might help solve Mike's problem to
find that setting and try one or more different centers? Possibly the problem
is localized to the center in his area. I ask you because you seem to be
pretty well steeped in Cingular's lore and practices, at least relative to
others in the group.

Bob

On Sun, 10 Dec 2006 11:59:08 -0500, Robert Coe <[email protected]> wrote in
<[email protected]>:

>On Sat, 18 Nov 2006 18:08:59 GMT, John Navas <[email protected]>
>wrote:
>: On Sat, 18 Nov 2006 08:32:07 GMT, Mike M <[email protected]> wrote in
>: <[email protected]>:
>:
>: >John Navas wrote:
>: >> On Sat, 18 Nov 2006 01:34:55 GMT, Mike M <[email protected]> wrote in
>: >> <[email protected]>:
>: >>
>: >>> This is obviously a Cingular problem, as I had the same problem last
>: >>> year.
>: >>
>: >> It's actually probably a 3rd-party gateway problem.
>: >>
>: >>> All of the sudden some texts would complete and some would
>: >>> not-even if they were all to local Cingular customers. After several
>: >>> attempts I got an experienced CS rep, who transferred me directly to the
>: >>> tech deptartment and the guy said he would fix the problem and follow up
>: >>> to make sure it worked. Two days later I received a call, and by then
>: >>> they had already started working.
>: >>> No reason you should have to use +1 to send texts.
>: >>
>: >> If course not, but no harm, and it might help in the short run.
>: >> "OF"
>: >the harm would be that in the long run it would not solve the problem.
>:
>: On the contrary -- there is _no_ harm whatsoever, and it might also help
>: in the long run. All of my phone numbers are entered that way, which
>: may explain why I have so few problems.
>:
>: >P.S. please don't mince words. Thanks
>:
>: You're pretty much the first person to accuse me of that. LOL!
>
>Possibly because he's using the term in its literal sense, akin to "splitting
>hairs". I don't suppose you're Usenet's No. 1 hairsplitter by any means, but
>you do probably rank in the top fifty.
>
>Anyway, back to the topic ...
>
>From lurking in this newsgroup for a few days, and from a couple of Google
>searches, I've tentatively concluded that Cingular's text messaging feature
>depends on a decentralized group of "messaging centers" and that users in
>different parts of the country are defaulted to different centers via a
>setting in their phones. Do you think it might help solve Mike's problem to
>find that setting and try one or more different centers? Possibly the problem
>is localized to the center in his area. I ask you because you seem to be
>pretty well steeped in Cingular's lore and practices, at least relative to
>others in the group.

To my knowledge there were only two such centers. Regardless, one
report of a problem does not a regional issue make.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>