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- 11-22-2006, 04:53 PM #1RicGuest
I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
much is the allowance for an upgrade? I'd consider starting a new contract
if the discount is bigger...then canceling the old account since I'm no
longer obligated to any particular length of service. If I did that, could I
port my number to the new account?
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- 11-22-2006, 07:37 PM #2John NavasGuest
Re: Upgrade or Start a New Contract?
On Wed, 22 Nov 2006 17:53:21 -0500, "Ric" <[email protected]> wrote in
<[email protected]>:
>I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
>much is the allowance for an upgrade? I'd consider starting a new contract
>if the discount is bigger...then canceling the old account since I'm no
>longer obligated to any particular length of service. If I did that, could I
>port my number to the new account?
No. Dumb as they are, they're on to that kind of gaming the system.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
- 11-22-2006, 09:03 PM #3decaturtxcowboyGuest
Re: Upgrade or Start a New Contract?
Ric wrote:
> I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
> much is the allowance for an upgrade? I'd consider starting a new contract
> if the discount is bigger...then canceling the old account since I'm no
> longer obligated to any particular length of service. If I did that, could I
> port my number to the new account?
As learned on a phone call last week with Cingular, their policy was to not
allow more than one account per billing address...unless one is a business
and non-business account. I learned that when I tossed out the idea of
dropping Cingular as they won't allow individual call-ID names and rep
said I could simply turn it into a business account...but the wait
after she transferred me was too long and hung up.
- 11-23-2006, 01:07 AM #4RicGuest
Re: Upgrade or Start a New Contract?
"decaturtxcowboy" <[email protected]> wrote in message
news:[email protected]...
> Ric wrote:
>> I'm due for an upgrade and I'm waiting for the Moto Krazr (December?).
>> How much is the allowance for an upgrade? I'd consider starting a new
>> contract if the discount is bigger...then canceling the old account since
>> I'm no longer obligated to any particular length of service. If I did
>> that, could I port my number to the new account?
>
> As learned on a phone call last week with Cingular, their policy was to
> not
> allow more than one account per billing address...unless one is a business
> and non-business account. I learned that when I tossed out the idea of
> dropping Cingular as they won't allow individual call-ID names and rep
> said I could simply turn it into a business account...but the wait
> after she transferred me was too long and hung up.
So, by that logic, a husband and wife would not be allowed to have different
cell phone accounts? It's been several years, but I did just that with a
Cingular account once. Started a second one and immediately canceled the
first. I fulfilled my contract obligation and I didn't really care that much
about keeping the number. I've been a loyal customer for at least 15 years
starting out with AT&T. I think I'm entitled to at least the same discount
on a new phone/contract as a new customer.
- 11-23-2006, 01:24 AM #5John NavasGuest
Re: Upgrade or Start a New Contract?
On Thu, 23 Nov 2006 02:07:24 -0500, "Ric" <[email protected]> wrote in
<[email protected]>:
>"decaturtxcowboy" <[email protected]> wrote in message
>news:[email protected]...
>> Ric wrote:
>>> I'm due for an upgrade and I'm waiting for the Moto Krazr (December?).
>>> How much is the allowance for an upgrade? I'd consider starting a new
>>> contract if the discount is bigger...then canceling the old account since
>>> I'm no longer obligated to any particular length of service. If I did
>>> that, could I port my number to the new account?
>>
>> As learned on a phone call last week with Cingular, their policy was to
>> not
>> allow more than one account per billing address...unless one is a business
>> and non-business account. I learned that when I tossed out the idea of
>> dropping Cingular as they won't allow individual call-ID names and rep
>> said I could simply turn it into a business account...but the wait
>> after she transferred me was too long and hung up.
>
>So, by that logic, a husband and wife would not be allowed to have different
>cell phone accounts? It's been several years, but I did just that with a
>Cingular account once. Started a second one and immediately canceled the
>first. I fulfilled my contract obligation and I didn't really care that much
>about keeping the number. I've been a loyal customer for at least 15 years
>starting out with AT&T. I think I'm entitled to at least the same discount
>on a new phone/contract as a new customer.
New customer incentives are typically better than existing customer
incentives.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
- 11-23-2006, 08:30 AM #6Guest
Re: Upgrade or Start a New Contract?
On Thu, 23 Nov 2006 03:03:26 GMT, decaturtxcowboy
<[email protected]> wrote:
>Ric wrote:
>> I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
>> much is the allowance for an upgrade? I'd consider starting a new contract
>> if the discount is bigger...then canceling the old account since I'm no
>> longer obligated to any particular length of service. If I did that, could I
>> port my number to the new account?
>
>As learned on a phone call last week with Cingular, their policy was to not
>allow more than one account per billing address...unless one is a business
>and non-business account. I learned that when I tossed out the idea of
>dropping Cingular as they won't allow individual call-ID names and rep
>said I could simply turn it into a business account...but the wait
>after she transferred me was too long and hung up.
I have more than 1 account at the same billing address, but they are
for different area codes, 1 account for each area code.
Cingular DOES allow individual call-ID names on regular consumer
accounts. I currently have 9 cingular phones on my accounts, and each
one has a customised call-ID that I requested.
- 11-23-2006, 12:21 PM #7decaturtxcowboyGuest
Re: Upgrade or Start a New Contract?
Ric wrote:
> "decaturtxcowboy" <[email protected]> wrote in message
>> As learned on a phone call last week with Cingular, their policy was to
>> not
>> allow more than one account per billing address...unless one is a business
>> and non-business account. I learned that when I tossed out the idea of
>> dropping Cingular as they won't allow individual call-ID names and rep
>> said I could simply turn it into a business account...but the wait
>> after she transferred me was too long and hung up.
>
> So, by that logic, a husband and wife would not be allowed to have different
> cell phone accounts?
I should have worded it as:
"their policy was to not allow more than one account per billing
address *for the same person*", but then...you know the accuracy
of information provided by CS reps is inversely proportional to how
close to end of shift. [joking]
In your case, there are two different accounts.
- 11-24-2006, 01:55 PM #8Spooge GeekoGuest
Re: Upgrade or Start a New Contract?
On Wed, 22 Nov 2006 17:53:21 -0500, "Ric" <[email protected]> wrote:
>I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
>much is the allowance for an upgrade? I'd consider starting a new contract
>if the discount is bigger...then canceling the old account since I'm no
>longer obligated to any particular length of service. If I did that, could I
>port my number to the new account?
>
Switch another carrier.
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