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- 01-18-2008, 06:10 PM #1John NavasGuest
The serious woes of Sprint continue, just as I predicted...
<http://www.theregister.co.uk/2008/01/18/sprint_job_cuts/>
Workers tumble through gaping subscriptions hole
US mobile phone provider Sprint Nextel said today it will slash
around 4,000 jobs and close about eight per cent of its stores, in an
attempt to claw back costs in the face of a haemorrhaging customer
base.
THE FIRM ADMITTED IN A STATEMENT THAT IT HAS BEEN HIT BY AN INABILITY
TO ATTRACT NEW SUBSCRIBERS TO ITS SERVICE. [emphasis added]
Sprint - which recorded a total subscriber base of 53.8 million at
the end of 2007 - said in a statement that 125 stores and some 4,000
retail outlets throughout the US would be closed, in a cost-cutting
exercise that could save the struggling firm $700 to $800m by the end
of the year.
Sprint said 683,000 post-paid subscribers and 202,000 prepaid
subscribers had done a runner in the last quarter (Q4) alone.
According to Reuters, the firm has been squeezed by bigger rivals
such as AT&T. It has also been hindered by customer service and
network problems, as well as feeling the pinch from the credit crunch
crisis.
The company said that it picked up 500,000 new subscribers through
its wholesale channels in the last quarter, and recorded growth of
256,000 Boost Unlimited users and net additions of 20,000 subscribers
in its affiliate channels.
Shares in Sprint have plummeted more than 25 per cent on Wall Street.
The wireless telecom firm is due to deliver its Q4 results on 28
February.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>
› See More: NEWS: Sprint axes 4,000 jobs, closes 125 stores
- 01-18-2008, 06:25 PM #2Guest
Re: NEWS: Sprint axes 4,000 jobs, closes 125 stores
On Jan 18, 6:10 pm, John Navas <[email protected]> wrote:
> The serious woes of Sprint continue, just as I predicted...
>
> <http://www.theregister.co.uk/2008/01/18/sprint_job_cuts/>
>
> Workers tumble through gaping subscriptions hole
>
> US mobile phone provider Sprint Nextel said today it will slash
> around 4,000 jobs and close about eight per cent of its stores, in an
> attempt to claw back costs in the face of a haemorrhaging customer
> base.
>
> THE FIRM ADMITTED IN A STATEMENT THAT IT HAS BEEN HIT BY AN INABILITY
> TO ATTRACT NEW SUBSCRIBERS TO ITS SERVICE. [emphasis added]
>
> Sprint - which recorded a total subscriber base of 53.8 million at
> the end of 2007 - said in a statement that 125 stores and some 4,000
> retail outlets throughout the US would be closed, in a cost-cutting
> exercise that could save the struggling firm $700 to $800m by the end
> of the year.
>
> Sprint said 683,000 post-paid subscribers and 202,000 prepaid
> subscribers had done a runner in the last quarter (Q4) alone.
Runner as in ran away ??
>
> According to Reuters, the firm has been squeezed by bigger rivals
> such as AT&T. It has also been hindered by customer service and
> network problems, as well as feeling the pinch from the credit crunch
> crisis.
>
> The company said that it picked up 500,000 new subscribers through
> its wholesale channels in the last quarter, and recorded growth of
> 256,000 Boost Unlimited users and net additions of 20,000 subscribers
> in its affiliate channels.
New users subjected to the "Network Gremlins" message. This must be
the first thing they teach in 3rd world computer classes today,
instead of "Hello World\n"....printf ("Network Gremlins")
>
> Shares in Sprint have plummeted more than 25 per cent on Wall Street.
> The wireless telecom firm is due to deliver its Q4 results on 28
> February.
Who wants to hook into a network of hokey 2.5G technology with no path
for broadband video ??
- 01-18-2008, 06:38 PM #3Steve SobolGuest
Re: NEWS: Sprint axes 4,000 jobs, closes 125 stores
I don't quite understand why followups were set to alt.cellular.cingular
only, unless John expects the denizens of the AT&T newsgroup to circle the
rotting corpse of Sprint and start dancing for joy.
On 2008-01-19, John Navas <[email protected]> wrote:
> According to Reuters, the firm has been squeezed by bigger rivals
> such as AT&T. It has also been hindered by customer service and
> network problems, as well as feeling the pinch from the credit crunch
> crisis.
I didn't see the network problems, but I did have some rather irritating
customer service issues. It's a damned shame.
--
Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol
- 01-18-2008, 06:47 PM #4John NavasGuest
NEWS: Sprint Drops Most in 25 Years on Subscriber Losses
<http://www.bloomberg.com/apps/news?pid=20601087&sid=awtdEXcif_Tk&refer=home>
Sprint Nextel Corp., the third-biggest wireless carrier in the U.S.,
fell the most in more than 25 years in New York trading after losing
more subscribers than analysts estimated and announcing plans to fire
4,000 workers.
Sprint fell 25 percent, the most since at least July 1980. The
company said today that about 683,000 contract customers left last
quarter, more than the 200,000 estimate of Robert W. Baird & Co.'s
William Power.
The subscriber slump brings defections to 1.2 million in 2007,
forcing Chief Executive Officer Daniel Hesse to get rid of about
one-fifth of Sprint's retail locations. Hesse replaced Gary Forsee in
December, taking charge of a company that has struggled to absorb the
$36 billion purchase of Nextel and offer phones to compete with Apple
Inc.'s iPhone, sold by AT&T Inc.
``The subscriber numbers look pretty ugly,'' said Power, who is based
in Dallas and has a neutral rating on Sprint shares. ``It's not
getting better.''
Before the Nextel acquisition in 2005, the companies' combined market
value was about $70 billion, according to Bloomberg data. Today,
Sprint is worth about $24 billion, a drop of almost two-thirds.
[MORE]
- 01-18-2008, 06:48 PM #5John NavasGuest
Re: NEWS: Sprint axes 4,000 jobs, closes 125 stores
On Sat, 19 Jan 2008 00:38:33 +0000 (UTC), Steve Sobol
<[email protected]> wrote in
<[email protected]>:
>I don't quite understand why followups were set to alt.cellular.cingular
>only, unless John expects the denizens of the AT&T newsgroup to circle the
>rotting corpse of Sprint and start dancing for joy.
Accidental -- sorry.
--
Best regards, FAQ FOR AT&T (CINGULAR) WIRELESS:
John Navas <http://en.wikibooks.org/wiki/AT&T_Wireless_FAQ>
- 01-18-2008, 06:51 PM #6John NavasGuest
NEWS: For Sprint, Job Cuts Are Just The Start Of Turnaround Moves
<http://money.cnn.com/news/newsfeeds/articles/djf500/200801181120DOWJONESDJONLINE000751_FORTUNE5.htm>
Job cuts, while a step in the right direction for Sprint Nextel Corp.
(S), aren't going to save the flagging wireless carrier.
The Reston, Va., company - under new Chief Executive Dan Hesse -
needs to take more drastic moves to revitalize its reputation,
analysts say. Specifically, it needs to simplify its multiple brands
and services, consolidate its two networks into one, and nab hot
handsets that can recapture some buzz. The steps become more
necessary as the wireless market crowds and consumer spending
weakens.
[MORE]
- 01-18-2008, 06:53 PM #7Guest
Re: NEWS: Sprint Drops Most in 25 Years on Subscriber Losses
On Jan 18, 6:47 pm, John Navas <[email protected]> wrote:
> <http://www.bloomberg.com/apps/news?pid=20601087&sid=awtdEXcif_Tk&refe...>
>
> Sprint Nextel Corp., the third-biggest wireless carrier in the U.S.,
> fell the most in more than 25 years in New York trading after losing
> more subscribers than analysts estimated and announcing plans to fire
> 4,000 workers.
>
> Sprint fell 25 percent, the most since at least July 1980. The
> company said today that about 683,000 contract customers left last
> quarter, more than the 200,000 estimate of Robert W. Baird & Co.'s
> William Power.
>
> The subscriber slump brings defections to 1.2 million in 2007,
> forcing Chief Executive Officer Daniel Hesse to get rid of about
> one-fifth of Sprint's retail locations. Hesse replaced Gary Forsee in
> December, taking charge of a company that has struggled to absorb the
> $36 billion purchase of Nextel and offer phones to compete with Apple
> Inc.'s iPhone, sold by AT&T Inc.
>
> ``The subscriber numbers look pretty ugly,'' said Power, who is based
> in Dallas and has a neutral rating on Sprint shares. ``It's not
> getting better.''
>
> Before the Nextel acquisition in 2005, the companies' combined market
> value was about $70 billion, according to Bloomberg data. Today,
> Sprint is worth about $24 billion, a drop of almost two-thirds.
>
> [MORE]
Lucifer would give out executive bonuses for that kind of stock
performance...
- 01-18-2008, 09:57 PM #8larryGuest
Re: NEWS: For Sprint, Job Cuts Are Just The Start Of Turnaround Moves
John Navas <[email protected]> wrote in
news:[email protected]:
> http://money.cnn.com/news/newsfeeds/...1181120DOWJONE
> SDJONLINE000751_FORTUNE5.htm
"That is because consumers can't understand or don't relate to the ads,
Passikoff said, adding that Sprint needs to more clearly communicate the
advantages of its services.
"It's not about eyeballs anymore," he said."
I don't think any of them actually understand what's wrong with Sprint....
People want a SELLphone that WORKS when they press SEND, not sit there and
blink. Sprint really sucks outside the major metro areas, here.....
The other problem is to take the dog collars off the employees answering
the phones and let THEM make the customers happy when they dial 611. A
customer with a little concession to make him happy is MUCH more profitable
than a customer standing in line at Alltel waiting the churn!
Stupids......LESS ADVERTISING.....MORE INFRASTRUCTURE!
At least they could do is change the PRLs to allow roaming onto Alltel and
Verizon in the DEAD ZONES in SC until they get the towers completed....
They bought Nextel, which has NEVER worked good here. Even the
construction boys with no-dialing walkie talkies can't be called by their
bosses.......for twice the money.
Nextel was a big mistake.
- 01-19-2008, 08:36 AM #9GeorgeGuest
Re: NEWS: For Sprint, Job Cuts Are Just The Start Of Turnaround Moves
John Navas wrote:
> <http://money.cnn.com/news/newsfeeds/articles/djf500/200801181120DOWJONESDJONLINE000751_FORTUNE5.htm>
>
> Job cuts, while a step in the right direction for Sprint Nextel Corp.
> (S), aren't going to save the flagging wireless carrier.
>
> The Reston, Va., company - under new Chief Executive Dan Hesse -
> needs to take more drastic moves to revitalize its reputation,
> analysts say. Specifically, it needs to simplify its multiple brands
> and services, consolidate its two networks into one, and nab hot
> handsets that can recapture some buzz. The steps become more
> necessary as the wireless market crowds and consumer spending
> weakens.
>
> [MORE]
>
They seem to be doing their best to kill off the nextel customers. Last
week I was in the third location I visit that dropped them and went with
VZW. In each case they said sprint raised the price and eliminated a
bucket of minutes and required multiple small buckets which just makes
it tedious for the end user to track and pretty much guarantees overages.
- 01-19-2008, 09:59 AM #10John NavasGuest
Re: NEWS: For Sprint, Job Cuts Are Just The Start Of Turnaround Moves
On Sat, 19 Jan 2008 03:57:38 +0000, larry <[email protected]> wrote in
<[email protected]>:
>They bought Nextel, which has NEVER worked good here. Even the
>construction boys with no-dialing walkie talkies can't be called by their
>bosses.......for twice the money.
>
>Nextel was a big mistake.
True, as was obvious to many experts outside Sprint from the beginning.
"Be careful what you wish for."
--
Best regards, FAQ FOR AT&T (CINGULAR) WIRELESS:
John Navas <http://en.wikibooks.org/wiki/AT&T_Wireless_FAQ>
- 01-20-2008, 12:10 AM #11DeanGuest
Re: Sprint axes 4,000 jobs, closes 125 stores
Believe it or not, I'd really rather not see Sprint go belly-up.
I'm sure competition is a major reason VZW still offers decent
value-for-money. Not a bargain, mind you, but at least a fairly decent
package.
Around here (NW suburb of NYC), Nextel is considered to be a "work phone" or
"electronic leash" for PTT with mediocre phone capabilities, T-Mo is for
kids, and Sprint is hardly on the map. Very few people I know have Cingular,
though I know they are huge too.
Dean
- 01-20-2008, 09:28 AM #12UnoGuest
Re: NEWS: For Sprint, Job Cuts Are Just The Start Of Turnaround Moves
It was Nextel that took over Sprint to find the way out but fail.
"larry" <[email protected]> wrote in message
news:[email protected]...
> John Navas <[email protected]> wrote in
> news:[email protected]:
>
>> http://money.cnn.com/news/newsfeeds/...1181120DOWJONE
>> SDJONLINE000751_FORTUNE5.htm
>
> "That is because consumers can't understand or don't relate to the ads,
> Passikoff said, adding that Sprint needs to more clearly communicate the
> advantages of its services.
>
> "It's not about eyeballs anymore," he said."
>
> I don't think any of them actually understand what's wrong with Sprint....
>
> People want a SELLphone that WORKS when they press SEND, not sit there and
> blink. Sprint really sucks outside the major metro areas, here.....
>
> The other problem is to take the dog collars off the employees answering
> the phones and let THEM make the customers happy when they dial 611. A
> customer with a little concession to make him happy is MUCH more
> profitable
> than a customer standing in line at Alltel waiting the churn!
>
> Stupids......LESS ADVERTISING.....MORE INFRASTRUCTURE!
>
> At least they could do is change the PRLs to allow roaming onto Alltel and
> Verizon in the DEAD ZONES in SC until they get the towers completed....
>
> They bought Nextel, which has NEVER worked good here. Even the
> construction boys with no-dialing walkie talkies can't be called by their
> bosses.......for twice the money.
>
> Nextel was a big mistake.
- 01-20-2008, 11:20 AM #13Todd WadeGuest
Re: NEWS: For Sprint, Job Cuts Are Just The Start Of Turnaround Moves
On Jan 19, 12:57*pm, larry <[email protected]> wrote:
>
> People want a SELLphone that WORKS when they press SEND, not sit there and
> blink. *Sprint really sucks outside the major metro areas, here.....
>
Just one guy's experience, but fwiw:
I live in northeast Ohio, and I travel in/around Toledo, Cleveand,
Columbus, Cincinnati, Cambridge, and tiny little towns in between that
don't make most maps. I travel to Chicago, New York, South Florida,
Houston, and the US Virgin Islands.
My family's phone and data services have never failed us. Not even
once. For three years.
Todd W.
- 01-20-2008, 12:11 PM #14Jar-Jar BinksGuest
Re: NEWS: For Sprint, Job Cuts Are Just The Start Of Turnaround Moves
Agreed. I travel around the country and use Sprint voice and data service
and never have a problem. The only problem that Sprint has is its customer
service.
"Todd Wade" <[email protected]> wrote in message
news:092c13b1-fbd5-42a8-a435-12d7d602f3d8@q77g2000hsh.googlegroups.com...
On Jan 19, 12:57 pm, larry <[email protected]> wrote:
>
> People want a SELLphone that WORKS when they press SEND, not sit there and
> blink. Sprint really sucks outside the major metro areas, here.....
>
Just one guy's experience, but fwiw:
I live in northeast Ohio, and I travel in/around Toledo, Cleveand,
Columbus, Cincinnati, Cambridge, and tiny little towns in between that
don't make most maps. I travel to Chicago, New York, South Florida,
Houston, and the US Virgin Islands.
My family's phone and data services have never failed us. Not even
once. For three years.
Todd W.
- 01-20-2008, 03:08 PM #15UnoGuest
Re: NEWS: For Sprint, Job Cuts Are Just The Start Of Turnaround Moves
Sprint has the same ventors cell sites as Verizon. The different can be the
handsets. Cheap phones have more problems than the good one. Customer
service couldn't help much on poor phones. The best way can be get a better
phone.
"Jar-Jar Binks" <[email protected]> wrote in message
news:[email protected]...
> Agreed. I travel around the country and use Sprint voice and data service
> and never have a problem. The only problem that Sprint has is its customer
> service.
>
>
> "Todd Wade" <[email protected]> wrote in message
> news:092c13b1-fbd5-42a8-a435-12d7d602f3d8@q77g2000hsh.googlegroups.com...
> On Jan 19, 12:57 pm, larry <[email protected]> wrote:
>>
>> People want a SELLphone that WORKS when they press SEND, not sit there
>> and
>> blink. Sprint really sucks outside the major metro areas, here.....
>>
>
> Just one guy's experience, but fwiw:
>
> I live in northeast Ohio, and I travel in/around Toledo, Cleveand,
> Columbus, Cincinnati, Cambridge, and tiny little towns in between that
> don't make most maps. I travel to Chicago, New York, South Florida,
> Houston, and the US Virgin Islands.
>
> My family's phone and data services have never failed us. Not even
> once. For three years.
>
> Todd W.
>
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