Results 1 to 11 of 11
  1. #1
    Patrick
    Guest
    Hi,
    we are 20 months into our 24 month contract with cingular, we had two
    phones, both Motorola t193 (I think that is the model). Anyhow one phone
    got wet and died, even the sim card will not work in the other phone. Now
    the other phone's battery is nearly dead (not holding it's charge) . My
    question is can we upgrade yet or do we need to get to the end of the 24
    month contract. When we initially had problems with the phones back in late
    February (just outside the phones warranty) the sales guy at the Cingular
    Store (Walnut Creek CA) told us that it would be november befroe we could
    upgrade and other than that we would need to purchase a new phone straight.
    Anyone know about this? Also I am looking at get Nokia phones to replace the
    Motorola's (the Motorola's are forever dropping calls, no movement, phone in
    exactly the same spot on a handfree kit and the phone will drop the call),
    anyone recommend a good priced Nokia to upgrade to?
    As mentioned earlier we are in California and it is all GSM locally.
    Any advice welcome
    Patrick





    See More: Phone Upgrade before end of two year contract




  2. #2
    Group Special Mobile
    Guest

    Re: Phone Upgrade before end of two year contract

    On Wed, 15 Oct 2003 05:28:33 GMT, "Patrick" <[email protected]> wrote:

    >Hi,
    > we are 20 months into our 24 month contract with cingular, we had two
    >phones, both Motorola t193 (I think that is the model). Anyhow one phone
    >got wet and died, even the sim card will not work in the other phone. Now
    >the other phone's battery is nearly dead (not holding it's charge) . My
    >question is can we upgrade yet or do we need to get to the end of the 24
    >month contract. When we initially had problems with the phones back in late
    >February (just outside the phones warranty) the sales guy at the Cingular
    >Store (Walnut Creek CA) told us that it would be november befroe we could
    >upgrade and other than that we would need to purchase a new phone straight.
    >Anyone know about this? Also I am looking at get Nokia phones to replace the
    >Motorola's (the Motorola's are forever dropping calls, no movement, phone in
    >exactly the same spot on a handfree kit and the phone will drop the call),
    >anyone recommend a good priced Nokia to upgrade to?
    >As mentioned earlier we are in California and it is all GSM locally.
    >Any advice welcome
    >Patrick


    Why not get a couple second hand unlocked GSM phones on eBay.
    Probably wouldn't run you more than $20 or so. It may not be the
    latest and greatest, but it will still keep you in a phone til your
    November date.
    - - - - - - - - - - - - - - - - - - - - - - - - - -
    To send an email reply send to
    GSMthemobilestandard ( yahoo.com



  3. #3
    Patrick
    Guest

    Re: Phone Upgrade before end of two year contract

    Well I just talked to Cingular and they authorised early upgrades on the
    phones, now my question is, can I buy online? Am I able to get the same
    deals on a phone as if I was a new customer?
    Or is an upgrade just a slightly reduced price on a phone?
    Any help welcome
    Patrick
    "Patrick" <[email protected]> wrote in message
    news:5W4jb.133644$%h1.137646@sccrnsc02...
    > Hi,
    > we are 20 months into our 24 month contract with cingular, we had two
    > phones, both Motorola t193 (I think that is the model). Anyhow one phone
    > got wet and died, even the sim card will not work in the other phone. Now
    > the other phone's battery is nearly dead (not holding it's charge) . My
    > question is can we upgrade yet or do we need to get to the end of the 24
    > month contract. When we initially had problems with the phones back in

    late
    > February (just outside the phones warranty) the sales guy at the Cingular
    > Store (Walnut Creek CA) told us that it would be november befroe we could
    > upgrade and other than that we would need to purchase a new phone

    straight.
    > Anyone know about this? Also I am looking at get Nokia phones to replace

    the
    > Motorola's (the Motorola's are forever dropping calls, no movement, phone

    in
    > exactly the same spot on a handfree kit and the phone will drop the call),
    > anyone recommend a good priced Nokia to upgrade to?
    > As mentioned earlier we are in California and it is all GSM locally.
    > Any advice welcome
    > Patrick
    >
    >






  4. #4
    William Bray
    Guest

    Re: Phone Upgrade before end of two year contract

    You can upgrade at 22 months without incurung any charges. It must be
    within a couple of days of your start up date. Usually this comes with
    signing up for another term of service.


    "Patrick" <[email protected]> wrote in article
    <5W4jb.133644$%h1.137646@sccrnsc02>:
    > Hi,
    > we are 20 months into our 24 month contract with cingular, we had two
    > phones, both Motorola t193 (I think that is the model). Anyhow one phone
    > got wet and died, even the sim card will not work in the other phone. Now
    > the other phone's battery is nearly dead (not holding it's charge) . My
    > question is can we upgrade yet or do we need to get to the end of the 24
    > month contract. When we initially had problems with the phones back in late
    > February (just outside the phones warranty) the sales guy at the Cingular
    > Store (Walnut Creek CA) told us that it would be november befroe we could
    > upgrade and other than that we would need to purchase a new phone straight.
    > Anyone know about this? Also I am looking at get Nokia phones to replace the
    > Motorola's (the Motorola's are forever dropping calls, no movement, phone in
    > exactly the same spot on a handfree kit and the phone will drop the call),
    > anyone recommend a good priced Nokia to upgrade to?
    > As mentioned earlier we are in California and it is all GSM locally.
    > Any advice welcome
    > Patrick
    >
    >


    [posted via phonescoop.com]



  5. #5
    Patrick
    Guest

    Re: Phone Upgrade before end of two year contract

    Well I went to one of the local Kiosks where we bought our original cell
    phones for cingular and they sold us two Nokia 3595 phones for $29.99 before
    taxes, all totalled both phones came to just a little over $82. We are
    currently on an old Cingular Home plan, we want to change plans to one with
    rollover and some cingular to cingular minutes, can we get this
    retroactively changed for this month or should we wait till the next billing
    cycle?
    Thanks for the help
    Patrick
    "William Bray" <[email protected]> wrote in message
    news:[email protected]...
    > You can upgrade at 22 months without incurung any charges. It must be
    > within a couple of days of your start up date. Usually this comes with
    > signing up for another term of service.
    >
    >
    > "Patrick" <[email protected]> wrote in article
    > <5W4jb.133644$%h1.137646@sccrnsc02>:
    > > Hi,
    > > we are 20 months into our 24 month contract with cingular, we had two
    > > phones, both Motorola t193 (I think that is the model). Anyhow one

    phone
    > > got wet and died, even the sim card will not work in the other phone.

    Now
    > > the other phone's battery is nearly dead (not holding it's charge) . My
    > > question is can we upgrade yet or do we need to get to the end of the 24
    > > month contract. When we initially had problems with the phones back in

    late
    > > February (just outside the phones warranty) the sales guy at the

    Cingular
    > > Store (Walnut Creek CA) told us that it would be november befroe we

    could
    > > upgrade and other than that we would need to purchase a new phone

    straight.
    > > Anyone know about this? Also I am looking at get Nokia phones to replace

    the
    > > Motorola's (the Motorola's are forever dropping calls, no movement,

    phone in
    > > exactly the same spot on a handfree kit and the phone will drop the

    call),
    > > anyone recommend a good priced Nokia to upgrade to?
    > > As mentioned earlier we are in California and it is all GSM locally.
    > > Any advice welcome
    > > Patrick
    > >
    > >

    >
    > [posted via phonescoop.com]






  6. #6
    Steve Vai
    Guest

    Re: Phone Upgrade before end of two year contract

    On Wed, 15 Oct 2003 05:28:33 GMT, "Patrick" <[email protected]> wrote:

    >Hi,
    > we are 20 months into our 24 month contract with cingular, we had two
    >phones, both Motorola t193 (I think that is the model). Anyhow one phone
    >got wet and died, even the sim card will not work in the other phone. Now
    >the other phone's battery is nearly dead (not holding it's charge) . My
    >question is can we upgrade yet or do we need to get to the end of the 24
    >month contract.


    yes, 4 months before your contract is up they let you upgrade, thereby
    giving you the ultimatum of upgrading and signing another 2 year
    contract with the world's greatest, most customer friendly wireless
    carrier earth has ever known </sarcasm>


    >When we initially had problems with the phones back in late
    >February (just outside the phones warranty) the sales guy at the Cingular
    >Store (Walnut Creek CA) told us that it would be november befroe we could
    >upgrade and other than that we would need to purchase a new phone straight.
    >Anyone know about this?


    yeah, i had called cingular about upgrading early, they said yes, went
    to the store they said no, they called the same people i talked to and
    they said no go on the upgrade....i think what they do is tell you
    yes, send u to the store then the store jockey tries to sell you a new
    phone/extend your contract...snakey? oh yes!

    >Also I am looking at get Nokia phones to replace the
    >Motorola's (the Motorola's are forever dropping calls, no movement, phone in
    >exactly the same spot on a handfree kit and the phone will drop the call),


    my nokia did that, i think it's cingular....had the lower model (3360)
    on AT&T a year before and it was crystal clear all the time and never
    a dropped call...

    >anyone recommend a good priced Nokia to upgrade to?


    the one with the color screen and retarded buttons, it looks goofy but
    cool at the same time.

    >As mentioned earlier we are in California and it is all GSM locally.
    >Any advice welcome
    >Patrick
    >


    i'd give you some advice but you wouldnt take it so whats the point.




  7. #7
    your-planet-here
    Guest

    Re: Phone Upgrade before end of two year contract

    Yes, you can, and it's not routine.

    Routine plan changes take effect at start of next billing cycle.

    Plan changes with an upgrade take effect immediately, unless requested
    otherwise. There is some financial stuff with pro-rating the bill.

    If it is near the start of your billing cycle, Customer Care will
    sometimes back-date the plan change.

    Glad to hear the process is going well for you.


    -Jim.


    "Patrick" <[email protected]> wrote in article
    <GJqjb.570039$cF.246204@rwcrnsc53>:
    > Well I went to one of the local Kiosks where we bought our original cell
    > phones for cingular and they sold us two Nokia 3595 phones for $29.99 before
    > taxes, all totalled both phones came to just a little over $82. We are
    > currently on an old Cingular Home plan, we want to change plans to one with
    > rollover and some cingular to cingular minutes, can we get this
    > retroactively changed for this month or should we wait till the next billing
    > cycle?
    > Thanks for the help
    > Patrick
    > "William Bray" <[email protected]> wrote in message
    > news:[email protected]...
    > > You can upgrade at 22 months without incurung any charges. It must be
    > > within a couple of days of your start up date. Usually this comes with
    > > signing up for another term of service.
    > >
    > >
    > > "Patrick" <[email protected]> wrote in article
    > > <5W4jb.133644$%h1.137646@sccrnsc02>:
    > > > Hi,
    > > > we are 20 months into our 24 month contract with cingular, we had two
    > > > phones, both Motorola t193 (I think that is the model). Anyhow one

    > phone
    > > > got wet and died, even the sim card will not work in the other phone.

    > Now
    > > > the other phone's battery is nearly dead (not holding it's charge) . My
    > > > question is can we upgrade yet or do we need to get to the end of the 24
    > > > month contract. When we initially had problems with the phones back in

    > late
    > > > February (just outside the phones warranty) the sales guy at the

    > Cingular
    > > > Store (Walnut Creek CA) told us that it would be november befroe we

    > could
    > > > upgrade and other than that we would need to purchase a new phone

    > straight.
    > > > Anyone know about this? Also I am looking at get Nokia phones to replace

    > the
    > > > Motorola's (the Motorola's are forever dropping calls, no movement,

    > phone in
    > > > exactly the same spot on a handfree kit and the phone will drop the

    > call),
    > > > anyone recommend a good priced Nokia to upgrade to?
    > > > As mentioned earlier we are in California and it is all GSM locally.
    > > > Any advice welcome
    > > > Patrick
    > > >
    > > >

    > >
    > > [posted via phonescoop.com]

    >
    >


    [posted via phonescoop.com]



  8. #8
    William Bray
    Guest

    Re: Phone Upgrade before end of two year contract

    Congratulations. From what I have heard about this cell phone you
    picked up one of the best RF phones available. I'm glad the folks there
    worked with you.
    Before you change plans ask yourself if the old plan or the new plan
    will be to your best advantage. Figure out how much time (max) you both
    spend on the phones, then get a local shared plan that meets your needs.
    National plans can be done with ease- as you need it.

    > >
    > > [posted via phonescoop.com]

    >
    >


    [posted via phonescoop.com]



  9. #9
    Patrick
    Guest

    Re: Phone Upgrade before end of two year contract

    Well I just changed plan, our previous plan was Family Home 450 which was
    costing $39.99 plus $16.99 per extra line, also 3500 night and weekends and
    free long distance. We changed to Super Home 600 which has 600 unlimited
    minutes (old plan was 450) 5000 night and weekend and $9.99 per extra line,
    I also got web access on one phone line (thinking can download tones etc to
    each phone by swapping SIM cards. All in all ends up $3 cheaper than the
    last plan.
    So I am quite happy about paying less for more service. The only thing I can
    see that I am losing is a free itemised bill.
    BTW guys, I am originally from Ireland and cell phones have been all GSM for
    a long time there, the one killer though in Ireland is that once you sign up
    for a plan you cannot change it until your contract is over and none of the
    new deals are available until your contract expires and only then can you
    get a cheaper contract AND have to fight with them to upgrade your phone. So
    I am very happy with Cingular with their flexible plans, it makes the
    contracts less soul taking, the only thing that can really suck is poor
    coverage, which I am glad to report is better with the new Nokia over the
    Motorola T193s we had.
    Patrick
    "William Bray" <[email protected]> wrote in message
    news:[email protected]...
    > Congratulations. From what I have heard about this cell phone you
    > picked up one of the best RF phones available. I'm glad the folks there
    > worked with you.
    > Before you change plans ask yourself if the old plan or the new plan
    > will be to your best advantage. Figure out how much time (max) you both
    > spend on the phones, then get a local shared plan that meets your needs.
    > National plans can be done with ease- as you need it.
    >
    > > >
    > > > [posted via phonescoop.com]

    > >
    > >

    >
    > [posted via phonescoop.com]






  10. #10
    Forrest
    Guest

    Re: Phone Upgrade before end of two year contract

    > Patrick wrote:

    > So I am quite happy about paying less for more service. The only thing I can
    > see that I am losing is a free itemised bill.


    Turn off the itemized billing ('call details'). Do it on phone with
    Cingular. You'll save $2.99 per line. Then register for online account
    access at cingular.com. Download your complete bill as PDF from your
    online account manager every month (usually available five days or so
    after your cycle date and remains available at cingular.com for three
    months). All the call details are there as if you had received them in
    the mailed bill. Then print the detail pages and staple them to the
    bill they actually do send you (or just read them or whatever). Yes,
    they want us to do this -- they just would rather charge more if we
    insist on having a call itemization delivered in the mail. Not so
    important for single lines, but with family talk, it really adds up.

    Oh, and Congrats! Sounds like you did okay with your new phones/service.




  11. #11
    usa
    Guest

    Re: Phone Upgrade before end of two year contract

    Correction - there is no charge for detailed billing - you just have to call
    cs and ask for it. its provided at no charge to those who request it. check
    it our for yourself.

    "Forrest" <[email protected]> wrote in message
    news:[email protected]...
    > > Patrick wrote:

    >
    > > So I am quite happy about paying less for more service. The only thing I

    can
    > > see that I am losing is a free itemised bill.

    >
    > Turn off the itemized billing ('call details'). Do it on phone with
    > Cingular. You'll save $2.99 per line. Then register for online account
    > access at cingular.com. Download your complete bill as PDF from your
    > online account manager every month (usually available five days or so
    > after your cycle date and remains available at cingular.com for three
    > months). All the call details are there as if you had received them in
    > the mailed bill. Then print the detail pages and staple them to the
    > bill they actually do send you (or just read them or whatever). Yes,
    > they want us to do this -- they just would rather charge more if we
    > insist on having a call itemization delivered in the mail. Not so
    > important for single lines, but with family talk, it really adds up.
    >
    > Oh, and Congrats! Sounds like you did okay with your new phones/service.
    >
    >






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