Results 1 to 7 of 7
  1. #1
    Dave
    Guest
    Recently bought a SE 610 (on Vodaphone PAYT) basic phone functions
    work but there is a problem with the camera. After taking a picture
    the phone says "please wait" & locks up - only way to get going again
    is to take the battery out & then restart (it has hung a couple of
    times on other functions but the camer does it everytime).

    So - anyone had this problem & know of a fix? (or should I just demand
    a refund...)

    Thanks



    See More: T610 - Camera Fault




  2. #2
    Mexx
    Guest

    Re: T610 - Camera Fault


    "Dave" <[email protected]> wrote in message
    news:[email protected]
    > Recently bought a SE 610 (on Vodaphone PAYT) basic phone functions
    > work but there is a problem with the camera. After taking a picture
    > the phone says "please wait" & locks up - only way to get going again
    > is to take the battery out & then restart (it has hung a couple of
    > times on other functions but the camer does it everytime).
    >
    > So - anyone had this problem & know of a fix? (or should I just demand
    > a refund...)


    Hmm sounds like a software problem. Maybe an upgrade will do the job. Try to
    find out where the nearest SE service centre is (by looking on the website
    or calling SE) and bring your phone in. It can be done while you wait, but
    not all service centres do that (can take 1 day max).

    Mexx





  3. #3
    Lenny
    Guest

    Re: T610 - Camera Fault


    > work but there is a problem with the camera. After taking a picture
    > the phone says "please wait" & locks up


    That is a firmware (phone's resident software) bug; mine did that too when
    it was new a couple times. Return it to the place of purchase and they'll
    get the phone reflashed for you. It'll take a couple days, hopefully they'll
    offer you a temporary replacement in the meanwhile.





  4. #4
    Dave
    Guest

    Re: T610 - Camera Fault

    "Lenny" <[email protected]> wrote in message news:<[email protected]>...
    > > work but there is a problem with the camera. After taking a picture
    > > the phone says "please wait" & locks up

    >
    > That is a firmware (phone's resident software) bug; mine did that too when
    > it was new a couple times. Return it to the place of purchase and they'll
    > get the phone reflashed for you. It'll take a couple days, hopefully they'll
    > offer you a temporary replacement in the meanwhile.



    Thanks for the information people.
    Decided to return the phone & claim a refund. Shame - seemed like a
    basically decent bit of kit. BUT - we shouldn't have to put up with
    stuff being put on the market in this condition. Completely bloody
    useless in the condition it was first sold to me - this is not
    acceptable from a major company like SE.



  5. #5
    -
    Guest

    Re: T610 - Camera Fault

    Then don't buy any new phone from any company, all of them are puting "beta"
    phones out...

    Go for the 1-2 year old versions and you'll be happy

    "Dave" <[email protected]> wrote in message
    news:[email protected]
    > "Lenny" <[email protected]> wrote in message

    news:<[email protected]>...
    > > > work but there is a problem with the camera. After taking a picture
    > > > the phone says "please wait" & locks up

    > >
    > > That is a firmware (phone's resident software) bug; mine did that too

    when
    > > it was new a couple times. Return it to the place of purchase and

    they'll
    > > get the phone reflashed for you. It'll take a couple days, hopefully

    they'll
    > > offer you a temporary replacement in the meanwhile.

    >
    >
    > Thanks for the information people.
    > Decided to return the phone & claim a refund. Shame - seemed like a
    > basically decent bit of kit. BUT - we shouldn't have to put up with
    > stuff being put on the market in this condition. Completely bloody
    > useless in the condition it was first sold to me - this is not
    > acceptable from a major company like SE.






  6. #6
    Sebby
    Guest

    Re: T610 - Camera Fault

    Dave wrote:

    > Thanks for the information people.
    > Decided to return the phone & claim a refund. Shame - seemed like a
    > basically decent bit of kit. BUT - we shouldn't have to put up with
    > stuff being put on the market in this condition. Completely bloody
    > useless in the condition it was first sold to me - this is not
    > acceptable from a major company like SE.


    It's a shame it had to be like this :-(

    The T610 is a great phone.





  7. #7
    Lenny
    Guest

    Re: T610 - Camera Fault


    > Decided to return the phone & claim a refund. Shame - seemed like a
    > basically decent bit of kit. BUT - we shouldn't have to put up with
    > stuff being put on the market in this condition.


    Actually, you shouldn't have been sold such an old phone in the first
    place - current firmwares work just fine. Mine hasn't hanged since I got the
    phone replaced like a week after I got it, way back in august last year.

    > this is not acceptable from a major company like SE.


    Rofl! The software in phones of today are all more or less classified as
    'work in progress'; the firmware's approaching the complexity of computer
    operating systems. It's virtually impossible to make such software bug free
    you know. Don't be too hard on SE, especially since you could easily have
    had the problem fixed by doing like I told you.





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