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  1. #1
    Wlodek
    Guest
    Dear All,

    Just thought I'd post a praise for once (hence crossposting - apologies, but
    there is never enough of good news).

    My P900 was not happy, not wanting to play (Bluetooth and some
    applications). It started before Christmas and was getting worse over the
    next two weeks.

    Called S-E support, they recommended firmware upgrade (nice and helpful
    techs there). Called my local O2 shop in Lancaster, dropped the phone off on
    Monday, they warned me it might take two weeks or so, but on Thursday the
    same week they called me asking to collect the phone. All very nice and
    helpful at all stages.
    S-E even did a backup and restore of the phone in the process. Great
    service.

    Phone now unbranded <grin>, with the very newest firmware and works like a
    dream (or even as it was supposed to).

    All the best,

    W.





    See More: O2 and Sony-Ericsson service




  2. #2
    Tim
    Guest

    Re: O2 and Sony-Ericsson service

    Hi there,

    Next time you could just take it to a SE service centre like Carphone
    Warehouse or The Link who will do the same job while you wait well it
    normally takes about an hour.

    Of course you can now just update the firmware off the SE web site.

    Tim.


    "Wlodek" <[email protected]> wrote in message
    news:[email protected]
    > Dear All,
    >
    > Just thought I'd post a praise for once (hence crossposting - apologies,

    but
    > there is never enough of good news).
    >
    > My P900 was not happy, not wanting to play (Bluetooth and some
    > applications). It started before Christmas and was getting worse over the
    > next two weeks.
    >
    > Called S-E support, they recommended firmware upgrade (nice and helpful
    > techs there). Called my local O2 shop in Lancaster, dropped the phone off

    on
    > Monday, they warned me it might take two weeks or so, but on Thursday the
    > same week they called me asking to collect the phone. All very nice and
    > helpful at all stages.
    > S-E even did a backup and restore of the phone in the process. Great
    > service.
    >
    > Phone now unbranded <grin>, with the very newest firmware and works like

    a
    > dream (or even as it was supposed to).
    >
    > All the best,
    >
    > W.
    >
    >






  3. #3
    smstextaddict.co.uk
    Guest

    Re: O2 and Sony-Ericsson service

    On Wed, 04 Feb 2004 21:28:14 GMT, "Tim" <[email protected]>
    wrote:

    >Hi there,
    >
    >Next time you could just take it to a SE service centre like Carphone
    >Warehouse or The Link who will do the same job while you wait well it
    >normally takes about an hour.
    >
    >Of course you can now just update the firmware off the SE web site.
    >
    >Tim.
    >


    Where on the se site is that?
    -----
    sms text addict? www.smstextaddict.co.uk
    -----



  4. #4
    Tim
    Guest

    Re: O2 and Sony-Ericsson service

    Hi there,

    SE site\Support in Product Finder type in P900 click on P900 below where you
    typed P900 then on next page click on Global Support 6th item down on
    right-hand side Sony Ericsson Update Service.

    Tim.


    "smstextaddict.co.uk (smstextaddict co uk (remove _fishyknickers_ to
    reply))" <[email protected]> wrote in message
    news:[email protected]
    > On Wed, 04 Feb 2004 21:28:14 GMT, "Tim" <[email protected]>
    > wrote:
    >
    > >Hi there,
    > >
    > >Next time you could just take it to a SE service centre like Carphone
    > >Warehouse or The Link who will do the same job while you wait well it
    > >normally takes about an hour.
    > >
    > >Of course you can now just update the firmware off the SE web site.
    > >
    > >Tim.
    > >

    >
    > Where on the se site is that?
    > -----
    > sms text addict? www.smstextaddict.co.uk
    > -----






  5. #5
    Jon
    Guest

    Re: O2 and Sony-Ericsson service

    Wlodek posted the following for all to hear...
    > Called S-E support, they recommended firmware upgrade (nice and helpful
    > techs there). Called my local O2 shop in Lancaster, dropped the phone off on
    > Monday


    Why didn't you use the home update service and do it yourself?
    --
    www.unlockingshop.co.uk
    change 'spam' to 'info' to email
    SonyEricsson T610 unlock/unbrand - 15
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  6. #6
    G
    Guest

    Re: O2 and Sony-Ericsson service

    On Thu, 5 Feb 2004 10:48:38 -0000, Jon <[email protected]>
    wrote:

    >Wlodek posted the following for all to hear...
    >> Called S-E support, they recommended firmware upgrade (nice and helpful
    >> techs there). Called my local O2 shop in Lancaster, dropped the phone off on
    >> Monday

    >
    >Why didn't you use the home update service and do it yourself?



    probably because it was a warrantee repair and a home repair if it had
    gone wrong would make the warrantee null and void ?


    --
    E-Mail Addy obet(ng)qfy(qbg)cvcrk(qbg)pbz <---Rot13 it
    watch out for spam trap in header

    http://www.davessite.co.uk
    Trike Power the TRUE Trinity



  7. #7
    Wlodek
    Guest

    Re: O2 and Sony-Ericsson service


    "Jon" <[email protected]> wrote in message
    news:[email protected]
    > Wlodek posted the following for all to hear...
    > > Called S-E support, they recommended firmware upgrade (nice and helpful
    > > techs there). Called my local O2 shop in Lancaster, dropped the phone

    off on
    > > Monday

    >
    > Why didn't you use the home update service and do it yourself?
    > --


    Because I was only able to update the top level firmware, the organiser
    part. The other part (level dealing with hardware) is apparently only
    accessible to Sony-Ericsson. This includes the branding bits. This is what I
    worked out from various NG and other sources including the info on the
    http://groups.yahoo.com/group/xerodiac.

    In fact I did try the home update service and it was leaving the main
    software version as it was, and only updating the organiser (the problems
    persisted), which would support what I read.

    Am I missing anything (wouldn't be surprised). Please do let me know, as the
    next time round I might do it myself.

    Best wishes,

    W.





  8. #8
    Nom
    Guest

    Re: O2 and Sony-Ericsson service

    "Jon" <[email protected]> wrote in message
    news:[email protected]
    > Wlodek posted the following for all to hear...
    > > Called S-E support, they recommended firmware upgrade (nice and helpful
    > > techs there). Called my local O2 shop in Lancaster, dropped the phone

    off on
    > > Monday

    >
    > Why didn't you use the home update service and do it yourself?


    Because that only updates that phone's particular branded firmware.

    If o2 haven't bothered to upload an updated version of their particular
    firmware (which they haven't) there is nothing to update.





  9. #9
    Jon
    Guest

    Re: O2 and Sony-Ericsson service

    G posted the following for all to hear...
    > >Why didn't you use the home update service and do it yourself?


    > probably because it was a warrantee repair and a home repair if it had
    > gone wrong would make the warrantee null and void ?


    I very much doubt that it would void the warranty.
    --
    www.unlockingshop.co.uk
    change 'spam' to 'info' to email
    SonyEricsson T610 unlock/unbrand - 15
    Sagem DIY remote unlocking available - see site for details
    Motorola Remote Unlocking still available - 15



  10. #10
    Jon
    Guest

    Re: O2 and Sony-Ericsson service

    Wlodek posted the following for all to hear...
    > Am I missing anything (wouldn't be surprised). Please do let me know, as the
    > next time round I might do it myself.


    I haven't used the service myself yet, my P900 is Orange branded and
    there haven't been any updates. It's a possibility that the home update
    service only does the PDA part, we shall have to wait and see.
    --
    www.unlockingshop.co.uk
    change 'spam' to 'info' to email
    SonyEricsson T610 unlock/unbrand - 15
    Sagem DIY remote unlocking available - see site for details
    Motorola Remote Unlocking still available - 15



  11. #11
    Tim
    Guest

    Re: O2 and Sony-Ericsson service

    Hi there,

    If you have an o2 or Orange branded phone it would appear that you have to
    have the first update which removes the brandware done at a SE service
    centre like CPW or The Link there may be others and it should be free, they
    get paid by SE for every phone they update.

    From there on you can thereafter update the phone yourself if you wish via
    the web or take it back to a service centre and they will do it and it
    should be free.

    Try this site for help: http://www.esato.com/board/


    Hope this helps, Tim.




    "Nom" <[email protected]> wrote in message
    news:[email protected]
    > "Jon" <[email protected]> wrote in message
    > news:[email protected]
    > > Wlodek posted the following for all to hear...
    > > > Called S-E support, they recommended firmware upgrade (nice and

    helpful
    > > > techs there). Called my local O2 shop in Lancaster, dropped the phone

    > off on
    > > > Monday

    > >
    > > Why didn't you use the home update service and do it yourself?

    >
    > Because that only updates that phone's particular branded firmware.
    >
    > If o2 haven't bothered to upload an updated version of their particular
    > firmware (which they haven't) there is nothing to update.
    >
    >






  12. #12
    Tariq
    Guest

    Re: O2 and Sony-Ericsson service


    "Jon" <[email protected]> wrote in message
    news:[email protected]

    > > Am I missing anything (wouldn't be surprised). Please do let me know, as

    the
    > > next time round I might do it myself.


    > I haven't used the service myself yet, my P900 is Orange branded and
    > there haven't been any updates. It's a possibility that the home update
    > service only does the PDA part, we shall have to wait and see.


    I wonder how the unbrander managed to work before SE crippled it out of
    order?

    I had on O2 branded P900, which I used the Homeflash service to update to an
    unbranded version.

    Tariq





  13. #13
    Ben Measures
    Guest

    Re: O2 and Sony-Ericsson service

    Jon wrote:
    > G posted the following for all to hear...
    >
    >>>Why didn't you use the home update service and do it yourself?

    >
    >
    >>probably because it was a warrantee repair and a home repair if it had
    >>gone wrong would make the warrantee null and void ?

    >
    >
    > I very much doubt that it would void the warranty.


    Its legally akin to trying to upgrade a physical part and then
    complaining when it doesn't work anymore.

    --
    Ben M.

    ----------------
    What are Software Patents for?
    To protect the small enterprise from bigger companies.

    What do Software Patents do?
    In its current form, they protect only companies with
    big legal departments as they:
    a.) Patent everything no matter how general
    b.) Sue everybody. Even if the patent can be argued
    invalid, small companies can ill-afford the
    typical $500k cost of a law-suit (not to mention
    years of harassment).

    Don't let them take away your right to program
    whatever you like. Make a stand on Software Patents
    before its too late.

    Read about the ongoing battle at http://swpat.ffii.org/
    ----------------




  14. #14
    Jon
    Guest

    Re: O2 and Sony-Ericsson service

    Tariq posted the following for all to hear...
    > I wonder how the unbrander managed to work before SE crippled it out of
    > order?


    It fooled the SE server into thinking you had a different CDA number.
    --
    www.unlockingshop.co.uk
    change 'spam' to 'info' to email
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  15. #15
    Jon
    Guest

    Re: O2 and Sony-Ericsson service

    Ben Measures posted the following for all to hear...
    [SE home update service]
    > > I very much doubt that it would void the warranty.


    > Its legally akin to trying to upgrade a physical part and then
    > complaining when it doesn't work anymore.


    Is it? Maybe if the service were offered by someone other than SE then
    it may have warranty implications, but as SE themselves promote the
    service I stand by my statement.
    --
    www.unlockingshop.co.uk
    change 'spam' to 'info' to email
    SonyEricsson T610 unlock/unbrand - 15
    Sagem DIY remote unlocking available - see site for details
    Motorola Remote Unlocking still available - 15



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