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  1. #1
    Joël Dessart

    I think I have te same problem as yours.
    I'm trying to make a Backup of the data on my P900 (upgraded with the latest
    but the process is aborted before the normal ending.
    I receive a message on the computer:
    "failed to backup file 'C:\documents\Agenda\Agenda.dat'
    or "failed to backup file 'C:\startup\AlarmServer.ini'
    Then I get the message "Failed to back up: Retry or Skip ?"

    And there is a endless quantity of files that I must skip , so I preferred
    to cancel the process.

    On my mobile, the reported error mention:

    Program Closed
    Program backuppro_00812B70
    Reason code USER
    Reason number 30

    and after:

    Program Closed
    Program MSTREAMMAN
    Reason code KERN-EXEC
    Reason number 3

    Maybe it is because I have cancelled the Backup process, but I don't know
    wky this one does not complete and is blocked when reaching some files to
    back up.

    Anyway, I didn't find any solution so far. Someone at the SE helpdesk told
    me that I have maybe a
    filesystem error and that I should make a master reset (or even a format of
    the C: drive !)
    Since I would like to make a backup before dropping my data, I want to see
    if there are no other options
    than the master reset. And also because I'm not 100% sure it will solve my

    PS/ I have already met on the newsgroups several people with the same
    problem, but no one has found
    a suitable solution. I hope there is one !


    "Gugge Törnquist" <[email protected]> wrote in message
    news:[email protected]
    > While I'm perfectly happy with my P900, I've ran into a small problem that
    > might turn into something bigger.
    > I can't do backups.
    > Whenever I try I get a program error when I come to the file "Agenda" and
    > the backup stops (and the phone restarts with a few more program error
    > messages).
    > Has anyone seen this error previously?
    > Or know of a way to "rebuild" the Agenda file?
    > (I have Handy Day installed as well)
    > Gugge
    > --
    > Gugge Törnquist
    > (gugge at gugge dot nu)
    > Sometimes I think the surest sign that intelligent life exists elsewhere

    > the universe is that none of it has tried to contact us. - "Calvin and
    > Hobbes"

    See More: P900 - Backup errors?

  2. #2
    Michael O
    Michael O is offline


    P910i Back Up Problems

    Did you ever find a solution to the back up? FYI I had originally made a B/U with version 1 and did not encounter any problems so I assume there is a bug with V2.

  3. #3
    Brian E. Ashley

    Re: P900 - Backup errors?

    Yep had the same problem and the Ericsson Help on their website did
    not give an answer until they came out with the later version. The
    answer to the problem is now there.

    The cure is:

    Remove the Ericsson software completely using the control panel's add
    & remove programmes.

    If you have any software such as 'Registry First Aid Agent' then use
    it to clear out redundant bits. Although this is not essential.

    Switch off and re-boot your PC.

    Do a fresh install of the Ericsson s/w and all should be O'K.

    Your old backups will still be there.

    If it's any consolation I have had to do it twice, most likely my
    fault with being over zealous with my cleaning up from time ot time.

    Good luck

    On Tue, 23 Nov 2004 03:34:03 -0600, Michael O
    <[email protected]> wrote:

    ||>Did you ever find a solution to the back up? FYI I had originally made
    ||>a B/U with version 1 and did not encounter any problems so I assume
    ||>there is a bug with V2.

    Brian E.Ashley Ashley Technical Services
    [email protected]
    [email protected] (remove 'nospam' to reply)

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