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  1. #1
    Dan Birchall
    Guest
    Aloha,

    I have a T616 on ATTWS that's not even a week old, and have been
    encountering this problem as long as I've had it:

    I'll leave it alone for a while, and will return to find that its auto-keylock
    (which I told it to use) has come on, and that furthermore, ONLY the numeric
    keys are working; the "Unlock" key doesn't do anything, so I can't unlock it.

    At various times I've been able to get it to reconsider its antisocial
    behavior by rapidly massaging the keypad with a thumb (pushing many keys at
    once), pushing the volume keys, taking out the battery AND the SIM card...
    none of which are acceptable remedies for a problem that has occurred at
    least once a day.

    This seems to happen primarily when I've missed a couple calendar entries
    during keylock. I suppose it could be some sort of firmware/UI issue where
    there are too many things "on-screen" due to calendar events and it just
    freaks out... kind of like when there are a ton of modal dialogues on a PC
    waiting to be closed, they can get stuck "behind" one another.

    So... I'm wondering - is this a known problem with this model? Or do I just
    have a bad unit? I know it had been displayed to other people at the ATTWS
    store before I got it, since it had other people's test photos in it when I
    looked at it at the store, and the box didn't have a charger in it either.

    I can easily take it back and ask for a new one, but if a new one will act
    the same way, I might opt to take it back and ask for something else entirely.

    -Dan

    --
    Dan Birchall, Hilo HI - http://dan.birchalls.net/ - images, words, technology



    See More: T616 auto-keylocks and gets stuck there - known problem?




  2. #2
    Jason Cothran
    Guest

    Re: T616 auto-keylocks and gets stuck there - known problem?


    "Dan Birchall" <[email protected]> wrote in message
    news:[email protected]
    | Aloha,
    |
    | I have a T616 on ATTWS that's not even a week old, and have been
    | encountering this problem as long as I've had it:
    |
    | I'll leave it alone for a while, and will return to find that its
    auto-keylock
    | (which I told it to use) has come on, and that furthermore, ONLY the
    numeric
    | keys are working; the "Unlock" key doesn't do anything, so I can't unlock
    it.
    |

    Not meaning to insult your intelligence, but I assume you are also pressing
    the "*" key after pressing the "unlock" button?





  3. #3
    Carl.
    Guest

    Re: T616 auto-keylocks and gets stuck there - known problem?

    The first thing to check for are stuck keys. If one key is stuck "down," it
    will keep other keys from working.


    "Dan Birchall" <[email protected]> wrote in message
    news:[email protected]
    > Aloha,
    >
    > I have a T616 on ATTWS that's not even a week old, and have been
    > encountering this problem as long as I've had it:
    >
    > I'll leave it alone for a while, and will return to find that its

    auto-keylock
    > (which I told it to use) has come on, and that furthermore, ONLY the

    numeric
    > keys are working; the "Unlock" key doesn't do anything, so I can't unlock

    it.
    >
    > At various times I've been able to get it to reconsider its antisocial
    > behavior by rapidly massaging the keypad with a thumb (pushing many keys

    at
    > once), pushing the volume keys, taking out the battery AND the SIM card...
    > none of which are acceptable remedies for a problem that has occurred at
    > least once a day.
    >
    > This seems to happen primarily when I've missed a couple calendar entries
    > during keylock. I suppose it could be some sort of firmware/UI issue

    where
    > there are too many things "on-screen" due to calendar events and it just
    > freaks out... kind of like when there are a ton of modal dialogues on a PC
    > waiting to be closed, they can get stuck "behind" one another.
    >
    > So... I'm wondering - is this a known problem with this model? Or do I

    just
    > have a bad unit? I know it had been displayed to other people at the

    ATTWS
    > store before I got it, since it had other people's test photos in it when

    I
    > looked at it at the store, and the box didn't have a charger in it either.
    >
    > I can easily take it back and ask for a new one, but if a new one will act
    > the same way, I might opt to take it back and ask for something else

    entirely.
    >
    > -Dan
    >
    > --
    > Dan Birchall, Hilo HI - http://dan.birchalls.net/ - images, words,

    technology


    ---
    Update your PC at http://windowsupdate.microsoft.com
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.687 / Virus Database: 448 - Release Date: 5/16/2004





  4. #4
    Steve Dulieu
    Guest

    Re: T616 auto-keylocks and gets stuck there - known problem?


    "Dan Birchall" <[email protected]> wrote in message
    news:[email protected]
    > Aloha,
    >
    > I have a T616 on ATTWS that's not even a week old, and have been
    > encountering this problem as long as I've had it:
    >
    > I'll leave it alone for a while, and will return to find that its

    auto-keylock
    > (which I told it to use) has come on, and that furthermore, ONLY the

    numeric
    > keys are working; the "Unlock" key doesn't do anything, so I can't unlock

    it.
    >
    > At various times I've been able to get it to reconsider its antisocial
    > behavior by rapidly massaging the keypad with a thumb (pushing many keys

    at
    > once), pushing the volume keys, taking out the battery AND the SIM card...
    > none of which are acceptable remedies for a problem that has occurred at
    > least once a day.
    >
    > This seems to happen primarily when I've missed a couple calendar entries
    > during keylock. I suppose it could be some sort of firmware/UI issue

    where
    > there are too many things "on-screen" due to calendar events and it just
    > freaks out... kind of like when there are a ton of modal dialogues on a PC
    > waiting to be closed, they can get stuck "behind" one another.
    >
    > So... I'm wondering - is this a known problem with this model? Or do I

    just
    > have a bad unit? I know it had been displayed to other people at the

    ATTWS
    > store before I got it, since it had other people's test photos in it when

    I
    > looked at it at the store, and the box didn't have a charger in it either.
    >
    > I can easily take it back and ask for a new one, but if a new one will act
    > the same way, I might opt to take it back and ask for something else

    entirely.
    >

    At the risk of stating the bleedin' obvious, you do realise that it's not
    "the unlock key" ("More", top right) but "the unlock keys" ("More", top
    right *immediately* followed by "*", bottom left) don't you?
    --
    Cheers, Steve.
    If The Good Lord had meant for us to be fiscally prudent, He would not have
    given us the platinum credit card...
    Change colour to PC Plod's lights to reply.





  5. #5
    Dan Birchall
    Guest

    Re: T616 auto-keylocks and gets stuck there - known problem?

    [email protected] (Steve Dulieu) wrote:
    > At the risk of stating the bleedin' obvious, you do realise that it's not
    > "the unlock key" ("More", top right) but "the unlock keys" ("More", top
    > right *immediately* followed by "*", bottom left) don't you?


    YES. However, if "More" isn't responding, hitting "*" doesn't get me much.

    --
    Dan Birchall, Hilo HI - http://dan.birchalls.net/ - images, words, technology



  6. #6
    Dan Birchall
    Guest

    Re: T616 auto-keylocks and gets stuck there - known problem?

    [email protected]il (Jason Cothran) wrote:
    > Not meaning to insult your intelligence, but I assume you are also pressing
    > the "*" key after pressing the "unlock" button?


    Um, yeah. Pressing "*" by itself brings up the "press unlock then *" tip
    screen; pressing "unlock" does nothing. I tried using manual keylock and
    it still happened.

    --
    Dan Birchall, Hilo HI - http://dan.birchalls.net/ - images, words, technology



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