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  1. #1
    mickey
    Guest
    Just purchased a P910i. Trying to synch with my XP laptop via the
    synchStation. Whatever I do I get the message "no phone identified. Please
    connect and define your phone." But if i connect via Bluetooth my laptop
    definitely sees the phone and gets the name I gave it. Any help would be
    great

    Jon





    See More: P910i problem




  2. #2
    Martin
    Guest

    Re: P910i problem


    "mickey" <[email protected]> wrote in message
    news:[email protected]
    > Just purchased a P910i. Trying to synch with my XP laptop via the
    > synchStation. Whatever I do I get the message "no phone identified. Please
    > connect and define your phone." But if i connect via Bluetooth my laptop
    > definitely sees the phone and gets the name I gave it. Any help would be
    > great
    >
    > Jon
    >
    >


    Sound like the phone is not being recognised by Windows via the Sync Staion.
    You need to see if the Sync Station com setting is not being used by another
    device. I have had problems with this in the past. It is a piece of bug
    ridden ****e that makes Mickeysofts Active Sync look good!!!!

    Martin





  3. #3
    Chris G.
    Guest

    Re: P910i problem


    "Martin" <[email protected]> wrote in message
    news:[email protected]
    >
    > Sound like the phone is not being recognised by Windows via the Sync
    > Staion.
    > You need to see if the Sync Station com setting is not being used by
    > another
    > device. I have had problems with this in the past. It is a piece of bug
    > ridden ****e that makes Mickeysofts Active Sync look good!!!!


    *lol*
    Couldn't agree more - the problem seems to lie in the lack of co-operation
    between mRouter (even v3.0 beta) and SE's data suite. Suddenly - and for
    absolutely no apparent reason - SE Data Suite won't acknowledge my P900,
    despite the fact that mRouter can "see" the phone and reports it as
    Connected.....I've uninstalled the whole bloody lot then reinstalled to no
    avail. Sod it, I'm off to buy a MemoryStick compat. card reader or a BT
    dongle on tuesday and transfer files and stuff manually :-)

    --
    Regards
    Chris
    : )





  4. #4
    Martin
    Guest

    Re: P910i problem


    "Chris G." <[email protected]> wrote in message
    news:[email protected]
    >
    > "Martin" <[email protected]> wrote in message
    > news:[email protected]
    > >
    > > Sound like the phone is not being recognised by Windows via the Sync
    > > Staion.
    > > You need to see if the Sync Station com setting is not being used by
    > > another
    > > device. I have had problems with this in the past. It is a piece of bug
    > > ridden ****e that makes Mickeysofts Active Sync look good!!!!

    >
    > *lol*
    > Couldn't agree more - the problem seems to lie in the lack of co-operation
    > between mRouter (even v3.0 beta) and SE's data suite. Suddenly - and for
    > absolutely no apparent reason - SE Data Suite won't acknowledge my P900,
    > despite the fact that mRouter can "see" the phone and reports it as
    > Connected.....I've uninstalled the whole bloody lot then reinstalled to no
    > avail. Sod it, I'm off to buy a MemoryStick compat. card reader or a BT
    > dongle on tuesday and transfer files and stuff manually :-)
    >
    > --
    > Regards
    > Chris
    > : )
    >
    >


    Don't blame you. How any company can produce a piece of software that won't
    work reliably with USB amazes me!!

    Martin





  5. #5
    mickey
    Guest

    Re: P910i problem

    well, I checked and my laptop recognises the sync station on Com 7, which
    does not appear to be in use by anything else. I have a query in to the Sony
    ericsson "customer care" facility. let's see what they have to say!

    cheers

    Jon

    "Chris G." <[email protected]> wrote in message
    news:[email protected]
    >
    > "Martin" <[email protected]> wrote in message
    > news:[email protected]
    >>
    >> Sound like the phone is not being recognised by Windows via the Sync
    >> Staion.
    >> You need to see if the Sync Station com setting is not being used by
    >> another
    >> device. I have had problems with this in the past. It is a piece of bug
    >> ridden ****e that makes Mickeysofts Active Sync look good!!!!

    >
    > *lol*
    > Couldn't agree more - the problem seems to lie in the lack of co-operation
    > between mRouter (even v3.0 beta) and SE's data suite. Suddenly - and for
    > absolutely no apparent reason - SE Data Suite won't acknowledge my P900,
    > despite the fact that mRouter can "see" the phone and reports it as
    > Connected.....I've uninstalled the whole bloody lot then reinstalled to no
    > avail. Sod it, I'm off to buy a MemoryStick compat. card reader or a BT
    > dongle on tuesday and transfer files and stuff manually :-)
    >
    > --
    > Regards
    > Chris
    > : )
    >






  6. #6
    mickey
    Guest

    Re: P910i problem

    Several more frustrating hours on the phone with the Sony ericsson helpline
    in South Africa. They claim this is a known Windows XP SP2 firewall problem,
    but threw up their hands when i said i'd disabled the firewall and that
    didn't solve the problem. Apparently it has worked for others. They have no
    further advice except to hire a Windows firewall expert! Any other ideas
    would be gratefully received.

    Jon


    "Martin" <[email protected]> wrote in message
    news:[email protected]
    >
    > "mickey" <[email protected]> wrote in message
    > news:[email protected]
    >> Just purchased a P910i. Trying to synch with my XP laptop via the
    >> synchStation. Whatever I do I get the message "no phone identified.
    >> Please
    >> connect and define your phone." But if i connect via Bluetooth my laptop
    >> definitely sees the phone and gets the name I gave it. Any help would be
    >> great
    >>
    >> Jon
    >>
    >>

    >
    > Sound like the phone is not being recognised by Windows via the Sync
    > Staion.
    > You need to see if the Sync Station com setting is not being used by
    > another
    > device. I have had problems with this in the past. It is a piece of bug
    > ridden ****e that makes Mickeysofts Active Sync look good!!!!
    >
    > Martin
    >
    >






  7. #7
    Trevor
    Guest

    Re: P910i problem

    You need the latest P910i software. It works with the firewall running.
    Also make sure you have the latest Java runtime loaded. Sony in RSA are
    useless to say the least!!

    Trevor
    "mickey" <[email protected]> wrote in message
    news:[email protected]
    > Several more frustrating hours on the phone with the Sony ericsson
    > helpline in South Africa. They claim this is a known Windows XP SP2
    > firewall problem, but threw up their hands when i said i'd disabled the
    > firewall and that didn't solve the problem. Apparently it has worked for
    > others. They have no further advice except to hire a Windows firewall
    > expert! Any other ideas would be gratefully received.
    >
    > Jon
    >
    >
    > "Martin" <[email protected]> wrote in message
    > news:[email protected]
    >>
    >> "mickey" <[email protected]> wrote in message
    >> news:[email protected]
    >>> Just purchased a P910i. Trying to synch with my XP laptop via the
    >>> synchStation. Whatever I do I get the message "no phone identified.
    >>> Please
    >>> connect and define your phone." But if i connect via Bluetooth my laptop
    >>> definitely sees the phone and gets the name I gave it. Any help would be
    >>> great
    >>>
    >>> Jon
    >>>
    >>>

    >>
    >> Sound like the phone is not being recognised by Windows via the Sync
    >> Staion.
    >> You need to see if the Sync Station com setting is not being used by
    >> another
    >> device. I have had problems with this in the past. It is a piece of bug
    >> ridden ****e that makes Mickeysofts Active Sync look good!!!!
    >>
    >> Martin
    >>
    >>

    >
    >






  8. #8
    Alun Bell
    Guest

    Re: P910i problem

    In message <[email protected]>, mickey <[email protected]>
    writes
    >Several more frustrating hours on the phone with the Sony ericsson helpline
    >in South Africa. They claim this is a known Windows XP SP2 firewall problem,
    >but threw up their hands when i said i'd disabled the firewall and that
    >didn't solve the problem. Apparently it has worked for others. They have no
    >further advice except to hire a Windows firewall expert! Any other ideas
    >would be gratefully received.
    >
    >Jon
    >


    If you've disable the firewall then that's obviously not it! Gotta
    love these helplines...

    I'd think there's a conflict somewhere, but it's much more likely to be
    a syncstation that is faulty. Even so, double check the properties that
    it's looking in the right place (usb), and that the COM port isn't being
    used by something else. Disabling your onboard serial ports and
    reinstalling the SE software might at least get it going.


    --
    Alun Bell



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