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  1. #1
    Alan
    Guest
    We purchased a generic data cable (uses Prolific technology) to
    download files from our Sony-Ericsson z500a phone. I succeeded in
    installing the hardware and downloaded the latest driver from
    Prolific's site. According to the Device Manager on my Windows XP-Home
    (SP2) laptop, the device is working normally and has been assigned to
    the COM4 port.

    I downloaded the Sony-Ericsson File Manager program and connected the
    z500a to the cable. When I started up the laptop, the phone icon in
    the Windows taskbar flashes to indicate the phone is connected to the
    PC. However, whenever I opened the Sony-Ericsson File Manager and
    tried clicking on an icon to view a file in the phone's memory, I lost
    the connection (Windows displays a message box indicating an unknown
    error). I then had to re-boot the PC to restore the connection.

    I'm getting very frustrated, especially now that I have come
    tantalizingly close to accessing the phone's memory. I did verify that
    the S-E File Manager is also configured for COM4. Should I change any
    of the default Port settings, or would I just be better off returning
    this cable and getting an S-E cable?

    Thanks in advance.


    Alan




    See More: Help with USB-Serial Data Cable for S-E z500a




  2. #2
    Fender62
    Guest

    Re: Help with USB-Serial Data Cable for S-E z500a

    are there any other devices trying access the same port and hijacking the
    port so to speak
    check device manager to see if there a conflict reinstall driver from there
    tell the install wizard
    where you put the driver worth a try
    "Alan" <[email protected]> wrote in message
    news:[email protected]
    > We purchased a generic data cable (uses Prolific technology) to
    > download files from our Sony-Ericsson z500a phone. I succeeded in
    > installing the hardware and downloaded the latest driver from
    > Prolific's site. According to the Device Manager on my Windows XP-Home
    > (SP2) laptop, the device is working normally and has been assigned to
    > the COM4 port.
    >
    > I downloaded the Sony-Ericsson File Manager program and connected the
    > z500a to the cable. When I started up the laptop, the phone icon in
    > the Windows taskbar flashes to indicate the phone is connected to the
    > PC. However, whenever I opened the Sony-Ericsson File Manager and
    > tried clicking on an icon to view a file in the phone's memory, I lost
    > the connection (Windows displays a message box indicating an unknown
    > error). I then had to re-boot the PC to restore the connection.
    >
    > I'm getting very frustrated, especially now that I have come
    > tantalizingly close to accessing the phone's memory. I did verify that
    > the S-E File Manager is also configured for COM4. Should I change any
    > of the default Port settings, or would I just be better off returning
    > this cable and getting an S-E cable?
    >
    > Thanks in advance.
    >
    >
    > Alan
    >






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