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  1. #1
    PlymSteve
    Guest
    I've downloaded the software, installed it to my pc and have attempted to
    run the service.

    Everything seems to go fine but the program terminates saying "No Deskstand
    Connected"! Weird, as the synch station is connected and quite happily
    keeping in touch with my pc.

    Have I missed something or done something stupid? has anyone had a similar
    experience? Does someone have a solution?

    Thanks in advance.


    Steve





    See More: SE Update Service




  2. #2
    Sascha (MC Sushii) Buettner
    Guest

    Re: SE Update Service

    Hi,

    On Sun, 22 Jan 2006 22:42:44 GMT, "PlymSteve" <[email protected]>
    wrote:

    >Everything seems to go fine but the program terminates saying "No Deskstand
    >Connected"! Weird, as the synch station is connected and quite happily
    >keeping in touch with my pc.


    have you running any other phone software like myphone explorer or
    fma? As long as they are connected, seus won't work.


    Sascha


    --
    Alle Informationen wurden besten Wissens und Gewissens von mir selbst
    verfasst, es sei denn, sie sind als Zitat gekennzeichnet.
    Drastische Formulierungen spiegeln in der Regel einen dringenden
    Handlungsbedarf wider.




  3. #3
    Mal
    Guest

    Re: SE Update Service

    PlymSteve wrote:
    > I've downloaded the software, installed it to my pc and have attempted to
    > run the service.
    >


    Have you installed the drivers for the USB?



  4. #4
    PlymSteve
    Guest

    Re: SE Update Service

    Thanks Sascha, no other phone or software running.


    Steve
    "Sascha (MC Sushii) Buettner" <[email protected]> wrote in message
    news:[email protected]
    > Hi,
    >
    > On Sun, 22 Jan 2006 22:42:44 GMT, "PlymSteve" <[email protected]>
    > wrote:
    >
    >>Everything seems to go fine but the program terminates saying "No
    >>Deskstand
    >>Connected"! Weird, as the synch station is connected and quite happily
    >>keeping in touch with my pc.

    >
    > have you running any other phone software like myphone explorer or
    > fma? As long as they are connected, seus won't work.
    >
    >
    > Sascha
    >
    >
    > --
    > Alle Informationen wurden besten Wissens und Gewissens von mir selbst
    > verfasst, es sei denn, sie sind als Zitat gekennzeichnet.
    > Drastische Formulierungen spiegeln in der Regel einen dringenden
    > Handlungsbedarf wider.
    >






  5. #5
    PlymSteve
    Guest

    Re: SE Update Service

    Err, no, don't think I've done anything other than install the PC Suite
    which came with the phone.

    I guess everything is "out of the box".

    Is there something else I ought to download from the SE website?


    Steve
    "Mal" <[email protected]> wrote in message
    news:[email protected]
    > PlymSteve wrote:
    >> I've downloaded the software, installed it to my pc and have attempted to
    >> run the service.
    >>

    >
    > Have you installed the drivers for the USB?






  6. #6
    Mal
    Guest

    Re: SE Update Service

    PlymSteve wrote:
    > Err, no, don't think I've done anything other than install the PC Suite
    > which came with the phone.
    >
    > I guess everything is "out of the box".
    >
    > Is there something else I ought to download from the SE website?


    What DSS stand or cable do you have?

    The standard install should install the drivers, but maybe they didn't.



  7. #7
    Fender62
    Guest

    Re: SE Update Service

    you need the desktop stand to update firmware the dss-20 or dss-25
    have a look
    here -http://search.ebay.co.uk/search/search.dll?from=R40&satitle=dss-20
    "Mal" <[email protected]> wrote in message
    news:[email protected]
    > PlymSteve wrote:
    >> Err, no, don't think I've done anything other than install the PC Suite
    >> which came with the phone.
    >>
    >> I guess everything is "out of the box".
    >>
    >> Is there something else I ought to download from the SE website?

    >
    > What DSS stand or cable do you have?
    >
    > The standard install should install the drivers, but maybe they didn't.






  8. #8
    Fender62
    Guest

    Re: SE Update Service

    oh and the stands drivers off the s.e support site section
    "Fender62" <[email protected]> wrote in message
    news:[email protected]
    > you need the desktop stand to update firmware the dss-20 or dss-25
    > have a look
    > here -http://search.ebay.co.uk/search/search.dll?from=R40&satitle=dss-20
    > "Mal" <[email protected]> wrote in message
    > news:[email protected]
    >> PlymSteve wrote:
    >>> Err, no, don't think I've done anything other than install the PC Suite
    >>> which came with the phone.
    >>>
    >>> I guess everything is "out of the box".
    >>>
    >>> Is there something else I ought to download from the SE website?

    >>
    >> What DSS stand or cable do you have?
    >>
    >> The standard install should install the drivers, but maybe they didn't.

    >
    >






  9. #9
    Georges Becker
    Guest

    Re: SE Update Service

    Incredible but true !!

    You have to disconnet ALL the port of the DSS

    I had the same problem and it worked !!!

    Georges


    "PlymSteve" <[email protected]> a écrit dans le message de news:
    [email protected]
    > I've downloaded the software, installed it to my pc and have attempted to
    > run the service.
    >
    > Everything seems to go fine but the program terminates saying "No
    > Deskstand Connected"! Weird, as the synch station is connected and quite
    > happily keeping in touch with my pc.
    >
    > Have I missed something or done something stupid? has anyone had a similar
    > experience? Does someone have a solution?
    >
    > Thanks in advance.
    >
    >
    > Steve
    >






  10. #10
    PlymSteve
    Guest

    Re: SE Update Service

    Looking underneath the base it seems to be a DSS-25.

    does that help?


    Steve

    "Mal" <[email protected]> wrote in message
    news:[email protected]
    > PlymSteve wrote:
    >> Err, no, don't think I've done anything other than install the PC Suite
    >> which came with the phone.
    >>
    >> I guess everything is "out of the box".
    >>
    >> Is there something else I ought to download from the SE website?

    >
    > What DSS stand or cable do you have?
    >
    > The standard install should install the drivers, but maybe they didn't.






  11. #11
    PlymSteve
    Guest

    Re: SE Update Service

    George, sorry but you'll need to explain that a little better for me! A bear
    of little brain at this end!!


    Steve

    "Georges Becker" <[email protected]> wrote in message
    news:[email protected]
    > Incredible but true !!
    >
    > You have to disconnet ALL the port of the DSS
    >
    > I had the same problem and it worked !!!
    >
    > Georges
    >
    >
    > "PlymSteve" <[email protected]> a écrit dans le message de news:
    > [email protected]
    >> I've downloaded the software, installed it to my pc and have attempted to
    >> run the service.
    >>
    >> Everything seems to go fine but the program terminates saying "No
    >> Deskstand Connected"! Weird, as the synch station is connected and quite
    >> happily keeping in touch with my pc.
    >>
    >> Have I missed something or done something stupid? has anyone had a
    >> similar experience? Does someone have a solution?
    >>
    >> Thanks in advance.
    >>
    >>
    >> Steve
    >>

    >
    >






  12. #12
    Georges Becker
    Guest

    Re: SE Update Service

    OK Steve,

    When you are on the PHONE CONNECTION LINK, beside the watch in the right
    corner, right click on PROPERTIES and you UNSELECT all the ports.

    Then after, you follow the rules as explained with the SE Update Service
    program : your take off the SIM card and so on...

    And it works !!!

    Georges


    "PlymSteve" <[email protected]> a écrit dans le message de news:
    [email protected]
    > George, sorry but you'll need to explain that a little better for me! A
    > bear of little brain at this end!!
    >
    >
    > Steve
    >
    > "Georges Becker" <[email protected]> wrote in message
    > news:[email protected]
    >> Incredible but true !!
    >>
    >> You have to disconnet ALL the port of the DSS
    >>
    >> I had the same problem and it worked !!!
    >>
    >> Georges
    >>
    >>
    >> "PlymSteve" <[email protected]> a écrit dans le message de news:
    >> [email protected]
    >>> I've downloaded the software, installed it to my pc and have attempted
    >>> to run the service.
    >>>
    >>> Everything seems to go fine but the program terminates saying "No
    >>> Deskstand Connected"! Weird, as the synch station is connected and quite
    >>> happily keeping in touch with my pc.
    >>>
    >>> Have I missed something or done something stupid? has anyone had a
    >>> similar experience? Does someone have a solution?
    >>>
    >>> Thanks in advance.
    >>>
    >>>
    >>> Steve
    >>>

    >>
    >>

    >
    >






  13. #13
    Mal
    Guest

    Re: SE Update Service

    PlymSteve wrote:
    > Looking underneath the base it seems to be a DSS-25.
    >
    > does that help?



    You could try and reinstall the USB drivers (
    http://www.sonyericsson.com/download...SS_Drivers.zip )


    Also note if the phone is a P900 or P910, there is something special
    required:

    "1. If the PC Suite for P900/P910 is installed on the PC, follow these
    instructions:
    a) Double-click on Phone Connection Link (the two arrows in the tray).
    b) Un-tick the USB port."

    Unticking is also what Georges has suggested.



  14. #14
    StevePlym
    Guest

    Re: SE Update Service

    Right, but I never get that far!

    The system is asking me to connect the cradle - which is already connected -
    and I can't get any further than this


    Steve
    "Georges Becker" <[email protected]> wrote in message
    news:[email protected]
    > OK Steve,
    >
    > When you are on the PHONE CONNECTION LINK, beside the watch in the right
    > corner, right click on PROPERTIES and you UNSELECT all the ports.
    >
    > Then after, you follow the rules as explained with the SE Update Service
    > program : your take off the SIM card and so on...
    >
    > And it works !!!
    >
    > Georges
    >
    >
    > "PlymSteve" <[email protected]> a écrit dans le message de news:
    > [email protected]
    >> George, sorry but you'll need to explain that a little better for me! A
    >> bear of little brain at this end!!
    >>
    >>
    >> Steve
    >>
    >> "Georges Becker" <[email protected]> wrote in message
    >> news:[email protected]
    >>> Incredible but true !!
    >>>
    >>> You have to disconnet ALL the port of the DSS
    >>>
    >>> I had the same problem and it worked !!!
    >>>
    >>> Georges
    >>>
    >>>
    >>> "PlymSteve" <[email protected]> a écrit dans le message de news:
    >>> [email protected]
    >>>> I've downloaded the software, installed it to my pc and have attempted
    >>>> to run the service.
    >>>>
    >>>> Everything seems to go fine but the program terminates saying "No
    >>>> Deskstand Connected"! Weird, as the synch station is connected and
    >>>> quite happily keeping in touch with my pc.
    >>>>
    >>>> Have I missed something or done something stupid? has anyone had a
    >>>> similar experience? Does someone have a solution?
    >>>>
    >>>> Thanks in advance.
    >>>>
    >>>>
    >>>> Steve
    >>>>
    >>>
    >>>

    >>
    >>

    >
    >






  15. #15
    Georges Becker
    Guest

    Re: SE Update Service

    Sorry Steve,

    If you respected every step I cannot help you more...

    Heuuu... : did you turn off the phone ????? Did you choose the right
    connection picture ????

    Georges

    P.S. : I am from Paris (France), but I think that my english is good enough
    for you to understand me...


    "StevePlym" <[email protected]> a écrit dans le message de news:
    [email protected]
    > Right, but I never get that far!
    >
    > The system is asking me to connect the cradle - which is already
    > connected - and I can't get any further than this
    >
    >
    > Steve
    > "Georges Becker" <[email protected]> wrote in message
    > news:[email protected]
    >> OK Steve,
    >>
    >> When you are on the PHONE CONNECTION LINK, beside the watch in the right
    >> corner, right click on PROPERTIES and you UNSELECT all the ports.
    >>
    >> Then after, you follow the rules as explained with the SE Update Service
    >> program : your take off the SIM card and so on...
    >>
    >> And it works !!!
    >>
    >> Georges
    >>
    >>
    >> "PlymSteve" <[email protected]> a écrit dans le message de news:
    >> [email protected]
    >>> George, sorry but you'll need to explain that a little better for me! A
    >>> bear of little brain at this end!!
    >>>
    >>>
    >>> Steve
    >>>
    >>> "Georges Becker" <[email protected]> wrote in message
    >>> news:[email protected]
    >>>> Incredible but true !!
    >>>>
    >>>> You have to disconnet ALL the port of the DSS
    >>>>
    >>>> I had the same problem and it worked !!!
    >>>>
    >>>> Georges
    >>>>
    >>>>
    >>>> "PlymSteve" <[email protected]> a écrit dans le message de news:
    >>>> [email protected]
    >>>>> I've downloaded the software, installed it to my pc and have attempted
    >>>>> to run the service.
    >>>>>
    >>>>> Everything seems to go fine but the program terminates saying "No
    >>>>> Deskstand Connected"! Weird, as the synch station is connected and
    >>>>> quite happily keeping in touch with my pc.
    >>>>>
    >>>>> Have I missed something or done something stupid? has anyone had a
    >>>>> similar experience? Does someone have a solution?
    >>>>>
    >>>>> Thanks in advance.
    >>>>>
    >>>>>
    >>>>> Steve
    >>>>>
    >>>>
    >>>>
    >>>
    >>>

    >>
    >>

    >
    >






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