Results 1 to 5 of 5
  1. #1
    Rick
    Guest
    My P910i just started to refuse to backup. When I try I get the following
    message on the phone -
    Program Closed
    Program Backuppro~00812
    B70
    Reason Code USER
    Reason Number 80

    I have tried -
    1. reinstalling PC software
    2. reinstalling drivers for the desk stand.
    3. tried backing up intenal memory only
    But nothing seesm to work. My main concern is if the phone needs to be
    re-flashed I'll probaly lose all my contacts and there is no way to get off
    the phone. I have a back up done early this year but it will not have any
    contacts added since that date.
    Has anyone solved -
    1. What the problem with the phone is
    2. Can you copy a contacts file from the phone or install some software to
    download the contacts? I tried to find a "contacts" file but there did not
    seem to one that was readable.

    Rick





    See More: P910i Back up Problem




  2. #2
    Chris G.
    Guest

    Re: P910i Back up Problem


    "Rick" <[email protected]> wrote in message
    news:[email protected]
    > My P910i just started to refuse to backup. When I try I get the following
    > message on the phone -
    > Program Closed
    > Program Backuppro~00812
    > B70
    > Reason Code USER
    > Reason Number 80


    Make sure the phone is connected directly to a USB-plug in your pc, not
    through a hub - worked for me, anyway :-)

    --
    Chris
    : )





  3. #3
    Rick
    Guest

    Re: P910i Back up Problem


    "Chris G." <[email protected]> wrote in message
    news:[email protected]
    >
    > "Rick" <[email protected]> wrote in message
    > news:[email protected]
    >> My P910i just started to refuse to backup. When I try I get the following
    >> message on the phone -
    >> Program Closed
    >> Program Backuppro~00812
    >> B70
    >> Reason Code USER
    >> Reason Number 80

    >
    > Make sure the phone is connected directly to a USB-plug in your pc, not
    > through a hub - worked for me, anyway :-)
    >
    > --
    > Chris
    > : )
    >

    Tried conecting directly to USB on PC, still did not work. Strange thing was
    that could see phone and copy files etc just could not back up. Eventually
    uninstalled all software and reinstalled everything. Now seems to work O.K.
    I suspect that the backup software must have become corrupted?

    Rick





  4. #4
    Chris G.
    Guest

    Re: P910i Back up Problem


    "Rick" <[email protected]> wrote in message
    news:[email protected]
    >> Tried conecting directly to USB on PC, still did not work. Strange thing
    >> was

    > that could see phone and copy files etc just could not back up. Eventually
    > uninstalled all software and reinstalled everything. Now seems to work
    > O.K. I suspect that the backup software must have become corrupted?


    It wouldn't surprise me - the SE software's hopeless at the best of times
    and it seems that an uninstall/reinstall solves a lot of problems...

    --
    Chris
    : )





  5. #5
    Oxygen Software
    Guest

    Re: P910i Back up Problem


    Hello!

    > Can you copy a contacts file from the phone or install some software to
    > download the contacts? I tried to find a "contacts" file but there did not
    > seem to one that was readable.


    We can suggest to have a look at Oxygen Phone Manager II for Symbian OS
    phones ( http://www.opm-2.com/symbian/ ). Using our software you can manage
    your phone's contacts, calendar, to-do list, gallery and SMS messages (
    including sending SMS messages via phone). We support only bluetooth and
    infrared connection for SonyEricsson P800, P900 and P910i phones.

    Best regards, Maxim Vyalkov.
    Oxygen Software - tools for your mobile phone.
    Oxygen Phone Manager II - all you want from your mobile phone.
    http://www.opm-2.com/
    http://www.oxygensoftware.com/

    "Rick" <[email protected]> сообщил/сообщила в новостях следующее:
    news:[email protected]
    > My P910i just started to refuse to backup. When I try I get the following
    > message on the phone -
    > Program Closed
    > Program Backuppro~00812
    > B70
    > Reason Code USER
    > Reason Number 80
    >
    > I have tried -
    > 1. reinstalling PC software
    > 2. reinstalling drivers for the desk stand.
    > 3. tried backing up intenal memory only
    > But nothing seesm to work. My main concern is if the phone needs to be
    > re-flashed I'll probaly lose all my contacts and there is no way to get
    > off the phone. I have a back up done early this year but it will not have
    > any contacts added since that date.
    > Has anyone solved -
    > 1. What the problem with the phone is
    > 2. Can you copy a contacts file from the phone or install some software to
    > download the contacts? I tried to find a "contacts" file but there did not
    > seem to one that was readable.
    >
    > Rick
    >






  • Similar Threads