Results 1 to 8 of 8
  1. #1
    .:Tom:.
    Guest
    I've had my second hand p910i for a couple of days now and overall I am very
    impressed.

    When I first got the phone I did a master reset on it, then installed the PC
    suite on my desktop and plugged in the dss-20 sync stand. All went well and
    the stand installed fine. Put the phone in the stand and got the recognised
    new phone stuff come up. Within a few minutes I was happily transferring
    contacts and files and installing software from the apps CD onto my phone.
    All this worked fine for about 24 hours.

    The sync stand has now stopped working completely. As far as I am aware I
    have not changed any settings whatsoever and no newly installed software or
    hardware. The PC still recognises the stand fine and has assigned a com port
    to it. However nothing happens when I put the phone in the stand. USB is
    ticked in the link properties window and shows connecting, but it never gets
    any further than that.
    (although for some reason after putting the phone in the stand for the first
    time after connecting it to the PC it will only change to Connecting after I
    lift it out and put it back again i.e. the second time I put it in)

    .. I have tried the following in various combinations and orders.

    .. Uninstalling and reinstalling software and drivers from the pc including
    manually deleting files and installing the latest versions from the SE
    website.

    .. Playing with the com port settings on the phone and in device manager.

    .. Changing the Com port number

    .. Doing another master reset on the phone.

    .. Disabling my firewall during and after install and connection

    .. Using a different USB port ( didn't really think it was that anyway as the
    light on the stand comes on when the phone is put in)

    .. Swearing at it


    None have worked.

    Can anybody suggest anything that will stop me loosing anymore hair?!!
    I would mind so much if it weren't for that fact that it HAS been working
    but has suddenly just stopped.

    I'm on Windows XP SP2





    See More: P910i PC Connection Problems




  2. #2
    Chris G.
    Guest

    Re: P910i PC Connection Problems


    ".:Tom:." <[email protected]> wrote in message
    news:abR%[email protected]

    > None have worked.


    Welcome to the living hell that is SE's sync software ;-)

    I've had this problem too - in my case (and may not necessarily apply to
    you) it was the fact that I was attempting to connect through a USB-hub
    instead of direct to the hardwired USB-sockets on the motherboard. It had
    always worked fine, then it suddenly quit for no apparent reason. I think it
    was a post on esato where a dude replied with the hub-problem; it has
    something to do with an update to windows apparently.

    Anyway.

    I solved the prob by uninstalling all SE software, manually checking that
    all the directories in \Program Files were gone then running a registry
    cleaner (MS' regclean is *not* good enough for this, try JV16 power tools,
    for example).

    Reinstall the sync software, then the sync-station drivers. Plug the dss20
    in (not via a USB hub, remember), check your firewall is set to allow free
    access to mrouterruntime.exe and you should be OK.

    There's no need to go master-resetting your phone; this is highly unlikely
    to be the root of the problem.

    The other (and, in the end, more satisfactory) solution is to buy a USB
    cardreader and stuff your MS in there; it's quicker too :-)

    Hope this helps

    --
    Zom
    : )





  3. #3
    .:Tom:.
    Guest

    Re: P910i PC Connection Problems


    "Chris G." <[email protected]> wrote in message
    news:[email protected]
    >
    > ".:Tom:." <[email protected]> wrote in message
    > news:abR%[email protected]
    >
    >> None have worked.

    >
    > Welcome to the living hell that is SE's sync software ;-)


    I'm beginning to see that!

    I've tried uninstalling and manually deleting files before but I repeated
    the process and used JV16 power tools (looks like a hand bit of kit btw.)
    Plugged into the USB root hub and also tried connecting to a PCI USB card I
    have.
    Neither worked.

    I already have a card reader for the MSD card which lets me do most of what
    I need to.
    Its just the fact that it worked before......... its annoying me!

    Any more ideas anyone?

    Anyway Thank you for your suggestion, it was much appreciated.

    Cheers
    Tom





  4. #4
    Chris G.
    Guest

    Re: P910i PC Connection Problems


    ".:Tom:." <[email protected]> wrote in message
    news:[email protected]
    >
    > "Chris G." <[email protected]> wrote in message
    > news:[email protected]
    >>
    >> ".:Tom:." <[email protected]> wrote in message
    >> news:abR%[email protected]
    >>
    >>> None have worked.

    >>
    >> Welcome to the living hell that is SE's sync software ;-)

    >
    > I'm beginning to see that!


    :-D heh

    One more thing you can try: installing mRouter 3.0 form here:
    http://www.developer.intuwave.com/Downloads

    It's a great deal better than mRouter 2, far more configurable. It is
    possible to install on top of the SE software, but it's better to use
    Add/remove programs to get shot of v. 2 before installing v.3 just to avoid
    any potential conflicts.

    > Anyway Thank you for your suggestion, it was much appreciated.


    Anytime dude :-)

    --
    Zom
    : )





  5. #5
    .:Tom:.
    Guest

    Re: P910i PC Connection Problems


    "Chris G." <[email protected]> wrote in message
    news:[email protected]
    >


    >> Anyway Thank you for your suggestion, it was much appreciated.

    >
    > Anytime dude :-)
    >
    > --
    > Zom
    > : )



    Still a no go im afraid.

    Installed fine (couldn't find previous version in add/remove but setup found
    it and said it would upgrade it, which come to think of it may not have been
    best.)

    It comes up with the logo in the system tray, but that only shows
    'Connecting to Sony Ericsson on Com 3' after I have put the phone on the
    base then taken it off again.

    Ill give the whole setup a try on my girlfriends laptop and see what happens
    but it has worked on this PC and I'm determined it will again!!!!!!

    Cheers
    Tom





  6. #6
    Ken
    Guest

    Re: P910i PC Connection Problems

    Clean the contacts where the lead plugs into phone.

    ..:Tom:. wrote:
    > "Chris G." <[email protected]> wrote in message
    > news:[email protected]
    >
    >
    >>>Anyway Thank you for your suggestion, it was much appreciated.

    >>
    >>Anytime dude :-)
    >>
    >>--
    >>Zom
    >>: )

    >
    >
    >
    > Still a no go im afraid.
    >
    > Installed fine (couldn't find previous version in add/remove but setup found
    > it and said it would upgrade it, which come to think of it may not have been
    > best.)
    >
    > It comes up with the logo in the system tray, but that only shows
    > 'Connecting to Sony Ericsson on Com 3' after I have put the phone on the
    > base then taken it off again.
    >
    > Ill give the whole setup a try on my girlfriends laptop and see what happens
    > but it has worked on this PC and I'm determined it will again!!!!!!
    >
    > Cheers
    > Tom
    >
    >





  7. #7
    .:Tom:.
    Guest

    Re: P910i PC Connection Problems


    "Ken" <[email protected]> wrote in message
    news:[email protected]t.au...
    > Clean the contacts where the lead plugs into phone.


    Already tried that......
    Scraped them to a shine with a Stanley knife

    Thanks for the suggestion though





  8. #8
    .:Tom:.
    Guest

    Re: P910i PC Connection Problems

    > Ill give the whole setup a try on my girlfriends laptop and see what
    > happens but it has worked on this PC and I'm determined it will
    > again!!!!!!
    >


    I have now done this and guess what?! Exactly the same problem. I also tried
    attaching my old S700i and a T610 both with the same result.
    Three different phones and two different computers and the problem is still
    there, which points to the one remaining link - the stand.

    I think I'll replace that with a DSS-25 which I assume is superior to the
    DSS-20(?) and see what happens.
    But that can wait until payday.

    Thanks for your help everyone

    Tom





  • Similar Threads