Help: Need help troubleshooting W600i

I'm currently travelling abroad, and far from my own cell phone dealer.
My W600i has died, and I'm hoping that some knowledgeable person may have
troubleshooting advice for me.

Symtoms are as follows: I turn the phone on, and it boots to a blank white
screen, where it stays. It doesn't progress past this point. I can't
power it down unless I yank the battery. I have attempted pulling the
battery out for 1/2 hour, but this doesn't help. I have tried resetting my
SIM, and even booting the phone without the SIM, but the symptoms don't
change.

Is there any way to do a hard-reset of the phone?

Has anyone experienced symptoms similar to this? What was the cause and the
required fix?

There was no trauma to the phone. I turned it off as I got on the plane,
and then once I got off, tried to power it up, when it first manifested this
behavior.

I am en-route to a place that will not likely have a service center of any
kind.

Any help appreciated.

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› See More: Help: Need help troubleshooting W600i

I've not experienced this but this is the evidently dread white screen of
death. It has according to what I've seen on newsgroups occurred on the
W600i. For some it happened after they removed it from their computer when
attached with a USB cable & didn't do the "stop the USB" device before
removing the phone. You should be able to do a search for it on the web &
come up with some ideas or check Howard's forum.

<[email protected]> wrote in message
news:f2keg.29223$zn1.6071@clgrps13...
> I'm currently travelling abroad, and far from my own cell phone dealer.
> My W600i has died, and I'm hoping that some knowledgeable person may have
> troubleshooting advice for me.
>
> Symtoms are as follows: I turn the phone on, and it boots to a blank
> white
> screen, where it stays. It doesn't progress past this point. I can't
> power it down unless I yank the battery. I have attempted pulling the
> battery out for 1/2 hour, but this doesn't help. I have tried resetting
> my
> SIM, and even booting the phone without the SIM, but the symptoms don't
> change.
>
> Is there any way to do a hard-reset of the phone?
>
> Has anyone experienced symptoms similar to this? What was the cause and
> the
> required fix?
>
> There was no trauma to the phone. I turned it off as I got on the plane,
> and then once I got off, tried to power it up, when it first manifested
> this
> behavior.
>
> I am en-route to a place that will not likely have a service center of any
> kind.
>
> Any help appreciated.
>
>
>

[email protected] wrote:
> Barbara L <[email protected]> wrote:
> > I've not experienced this but this is the evidently dread white screen of
> > death. It has according to what I've seen on newsgroups occurred on the
> > W600i. For some it happened after they removed it from their computer when
> > attached with a USB cable & didn't do the "stop the USB" device before
> > removing the phone. You should be able to do a search for it on the web &
> > come up with some ideas or check Howard's forum.

> Barbara, thank you for the info. It is helpful. I followed your advice,
> and read a bit up on the issue, and am quite disappointed. I had no idea so
> many people were having the same problem with the w600i.

As an added note, this is likely the last SE I will buy.


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"The thesis that the danger of genocide was hanging over us in June 1967 and
that Israel was fighting for its physical existence is only bluff, which
was born and developed after the war."

-Israeli General Matityahu Peled
(Ha'aretz, 19 March 1972)

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