Results 1 to 4 of 4
  1. #1
    Guy Hill
    Guest
    Hi,

    After sending my T68i off to vodafone for repairing of the yes button it
    was returned with the message saying " not covered by warrantee - water
    damage". Ok, fair enough, so i try switching the phone on ( the yes
    button was the only fault before) and nothing - none of the buttons
    work. I'm really mad by this stage, and the buttons felt solid with no
    travel. Something funny is going on. The store manager gave me no joy at
    all and suggested that i should buy another one year contact - you've
    got to be kidding, i thought.

    So, i had my phone looked at separately, the result of their inquiry
    into the phone showed that the phone had be reassembled without the
    metal membrane that make the contacts with the main board. Also that the
    only a slight amount of corrosion was present on the yes button
    contacts. A simple cleaning and the phone is 100% functional except for
    the missing part.

    Does anyone know if it's vodafone policy not to return working phones if
    they are out of warrantee? that way 95% of people will buy a new one!

    Would anyone happen to know how i can buy a new metal membrane for the
    t68i and return it to working order?

    Thankyou for reading and any input that you can give,

    All the best,

    Guy Hill
    Cambridgeshire, UK




    See More: T68i --Vodafone Repair--Now Missing Membrane !!!




  2. #2
    Jeremy Pope
    Guest

    Re: T68i --Vodafone Repair--Now Missing Membrane !!!

    "Guy Hill" <[email protected]> wrote in message
    news:[email protected]
    > Hi,
    >
    > After sending my T68i off to vodafone for repairing of the yes button it
    > was returned with the message saying " not covered by warrantee - water
    > damage". Ok, fair enough, so i try switching the phone on ( the yes
    > button was the only fault before) and nothing - none of the buttons
    > work. I'm really mad by this stage, and the buttons felt solid with no
    > travel. Something funny is going on. The store manager gave me no joy at
    > all and suggested that i should buy another one year contact - you've
    > got to be kidding, i thought.
    >
    > So, i had my phone looked at separately, the result of their inquiry
    > into the phone showed that the phone had be reassembled without the
    > metal membrane that make the contacts with the main board. Also that the
    > only a slight amount of corrosion was present on the yes button
    > contacts. A simple cleaning and the phone is 100% functional except for
    > the missing part.
    >
    > Does anyone know if it's vodafone policy not to return working phones if
    > they are out of warrantee? that way 95% of people will buy a new one!
    >
    > Would anyone happen to know how i can buy a new metal membrane for the
    > t68i and return it to working order?
    >
    > Thankyou for reading and any input that you can give,
    >
    > All the best,
    >
    > Guy Hill
    > Cambridgeshire, UK
    >

    Have you tried contacting their repair centre to explain the findings?

    You could get a report written up by your separate party and send it to
    Vodafone asking them to replace the part they removed. If they refuse, you
    may be able to pursue them through the courts. Although this may be very
    time consuming unless you are a member of something like the Which Legal
    Service.

    Good luck.

    Anybody on this group got an old broken T68 that they'll break up to send
    Guy the membrane?

    Jeremy.





  3. #3
    Lina och Niall
    Guest

    Re: T68i --Vodafone Repair--Now Missing Membrane !!!

    I would kick up a big fuss and hassle Vodaphone as much as possible. Did you
    get any reciept quoting the problem you reported when the phone was left?


    "Guy Hill" <[email protected]> skrev i meddelandet
    news:[email protected]
    > Hi,
    >
    > After sending my T68i off to vodafone for repairing of the yes button it
    > was returned with the message saying " not covered by warrantee - water
    > damage". Ok, fair enough, so i try switching the phone on ( the yes
    > button was the only fault before) and nothing - none of the buttons
    > work. I'm really mad by this stage, and the buttons felt solid with no
    > travel. Something funny is going on. The store manager gave me no joy at
    > all and suggested that i should buy another one year contact - you've
    > got to be kidding, i thought.
    >
    > So, i had my phone looked at separately, the result of their inquiry
    > into the phone showed that the phone had be reassembled without the
    > metal membrane that make the contacts with the main board. Also that the
    > only a slight amount of corrosion was present on the yes button
    > contacts. A simple cleaning and the phone is 100% functional except for
    > the missing part.
    >
    > Does anyone know if it's vodafone policy not to return working phones if
    > they are out of warrantee? that way 95% of people will buy a new one!
    >
    > Would anyone happen to know how i can buy a new metal membrane for the
    > t68i and return it to working order?
    >
    > Thankyou for reading and any input that you can give,
    >
    > All the best,
    >
    > Guy Hill
    > Cambridgeshire, UK
    >






  4. #4
    Guy Hill
    Guest

    Re: T68i --Vodafone Repair--Now Missing Membrane !!!

    Thanks for the suggestions, i've been back to the local vodafone shop
    (again) and the phone is being sent back for repair (again). Let's hope
    that it returns with more parts rather than less. It's such a simple
    problem that i'm optamistic for it being sorted out at the repair
    centre, i'll email the outcome in a few weeks,

    all the best,

    Guy



    Jeremy Pope wrote:
    > "Guy Hill" <[email protected]> wrote in message
    > news:[email protected]
    >
    >>Hi,
    >>
    >>After sending my T68i off to vodafone for repairing of the yes button it
    >>was returned with the message saying " not covered by warrantee - water
    >>damage". Ok, fair enough, so i try switching the phone on ( the yes
    >>button was the only fault before) and nothing - none of the buttons
    >>work. I'm really mad by this stage, and the buttons felt solid with no
    >>travel. Something funny is going on. The store manager gave me no joy at
    >>all and suggested that i should buy another one year contact - you've
    >>got to be kidding, i thought.
    >>
    >>So, i had my phone looked at separately, the result of their inquiry
    >>into the phone showed that the phone had be reassembled without the
    >>metal membrane that make the contacts with the main board. Also that the
    >>only a slight amount of corrosion was present on the yes button
    >>contacts. A simple cleaning and the phone is 100% functional except for
    >>the missing part.
    >>
    >>Does anyone know if it's vodafone policy not to return working phones if
    >>they are out of warrantee? that way 95% of people will buy a new one!
    >>
    >>Would anyone happen to know how i can buy a new metal membrane for the
    >>t68i and return it to working order?
    >>
    >>Thankyou for reading and any input that you can give,
    >>
    >>All the best,
    >>
    >>Guy Hill
    >>Cambridgeshire, UK
    >>

    >
    > Have you tried contacting their repair centre to explain the findings?
    >
    > You could get a report written up by your separate party and send it to
    > Vodafone asking them to replace the part they removed. If they refuse, you
    > may be able to pursue them through the courts. Although this may be very
    > time consuming unless you are a member of something like the Which Legal
    > Service.
    >
    > Good luck.
    >
    > Anybody on this group got an old broken T68 that they'll break up to send
    > Guy the membrane?
    >
    > Jeremy.
    >
    >





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