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  1. #1
    Julio Laker
    Guest
    I have had my P800 for 1 day and the jog dial no longer works.

    I don't know if it is something I have turned off or if it can be
    switched back on but a full master reset and restore has not solved
    the problem.

    I can push it in OK and flick it up and down OK but when I rotate it,
    no joy!

    Any ideas appreciated

    J



    See More: P800 Jog-Dial Rotating Problem




  2. #2
    Quaser
    Guest

    Re: P800 Jog-Dial Rotating Problem

    Hi Julio, I think since it's only a day old, you should take it back to
    point of purchase so that they can OBF(out of box failure) where it can be
    replaced for you.

    Quaser

    "Julio Laker" <[email protected]> wrote in message
    news:[email protected]
    > I have had my P800 for 1 day and the jog dial no longer works.
    >
    > I don't know if it is something I have turned off or if it can be
    > switched back on but a full master reset and restore has not solved
    > the problem.
    >
    > I can push it in OK and flick it up and down OK but when I rotate it,
    > no joy!
    >
    > Any ideas appreciated
    >
    > J






  3. #3
    nookiehunter
    Guest

    Re: P800 Jog-Dial Rotating Problem


    good luck dont worry coz SE has a good after-sales service,


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  4. #4
    Julio Laker
    Guest

    Re: P800 Jog-Dial Rotating Problem

    > good luck dont worry coz SE has a good after-sales service,

    Picking the new one up this afternoon. Phoned SE who answered the call
    within about 2 rings of the IVR options, I thought the guy was a
    recorded voice it was so quick.

    He said it was a defect and there was nothing that I could do about it
    as far as re-loading software was concerned.

    J



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