Results 1 to 14 of 14
  1. #1
    tHatDudeUK
    Guest
    Just went in to Carphonewarehouse in Leeds today to get my F/W updated and
    seems to have been a wasted day....

    My phone now has the f/w: - R2A014

    I'm pretty certain it was R2A something when I took it in and that the
    latest is R8 something?!

    Should I pull the CPW manager over and complain about this or just take it
    back to their supposed repair shop and say it hasn't been upgraded....?!

    It seems to me pretty crap that someone can't be arsed to plug a cable in
    and press a few buttons... (or do I have the latest F/W and I'm mistaken.)

    Thanks in advance!

    tHatDudeUK





    See More: T68i latest f/w and CPW incompetence!




  2. #2
    Nick
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    > Just went in to Carphonewarehouse in Leeds today to get my F/W updated and
    > seems to have been a wasted day....
    >
    > My phone now has the f/w: - R2A014
    >
    > I'm pretty certain it was R2A something when I took it in and that the
    > latest is R8 something?!
    >
    > Should I pull the CPW manager over and complain about this or just take it
    > back to their supposed repair shop and say it hasn't been upgraded....?!
    >
    > It seems to me pretty crap that someone can't be arsed to plug a cable in
    > and press a few buttons... (or do I have the latest F/W and I'm mistaken.)
    >
    > Thanks in advance!


    It's R8A..

    Nick
    --
    www.mobile-unlocking.org.uk
    Unlocking most models from £5





  3. #3
    tHatDudeUK
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "Nick" <[email protected]> wrote in message
    news:[email protected]
    > It's R8A..
    >
    > Nick


    Cheers Nick,

    CPW = Lazy f*#$ing c&!ts

    Anyone had a similar experience?

    I wonder if they don't even know how to upgrade firmware, what firmware is
    and does, or what a cable is or doing your job properly is.... I just
    thought of an idea for a new TV show, the clueless f**kwit @
    carphonewarehouse "What's a Torx T6 screwdriver again CPW headoffice?!"....
    (Probably get sued but would I care with all my ratings and advertising
    revenues, lol.)

    Any thoughts on making a complaint to the store manager or should I just go
    in and say I'm sorry but I asked for this to be upgraded and it's not been
    upgraded...

    Thing is my warranty runs out soon (23rd I think) so I want it upgrading
    before I have to pay.....





  4. #4
    tHatDudeUK
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    > Any thoughts on making a complaint to the store manager or should I just

    go
    > in and say I'm sorry but I asked for this to be upgraded and it's not been
    > upgraded...


    Just possibly if I complain to the manager the disgruntled employee might
    "accidentally" pull the flash cable half way through or something....





  5. #5
    SwashBuckle
    Guest

    Re: T68i latest f/w and CPW incompetence!

    a proper SonyEricsson service centre would have got it right.

    some restraint on your language would also be appreciated

    swash

    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    > Just went in to Carphonewarehouse in Leeds today to get my F/W updated and
    > seems to have been a wasted day....
    >
    > My phone now has the f/w: - R2A014
    >
    > I'm pretty certain it was R2A something when I took it in and that the
    > latest is R8 something?!
    >
    > Should I pull the CPW manager over and complain about this or just take it
    > back to their supposed repair shop and say it hasn't been upgraded....?!
    >
    > It seems to me pretty crap that someone can't be arsed to plug a cable in
    > and press a few buttons... (or do I have the latest F/W and I'm mistaken.)
    >
    > Thanks in advance!
    >
    > tHatDudeUK
    >
    >






  6. #6
    tHatDudeUK
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "SwashBuckle" <[email protected]> wrote in message
    news:[email protected]
    > a proper SonyEricsson service centre would have got it right.
    >
    > some restraint on your language would also be appreciated


    Ooops. Sorry, I thought I **** them all :-S

    Problem is the nearest SonyEricsson service centre is out of the way for me
    but CPW is right there in town... Perhaps I should just go there tomorrow.





  7. #7
    tHatDudeUK
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    > Perhaps I should just go there tomorrow.


    The SE service centre I mean just to clarify.





  8. #8
    Steven Aitchison
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    >
    > "tHatDudeUK" <[email protected]> wrote in message
    > news:[email protected]
    > > Perhaps I should just go there tomorrow.

    >
    > The SE service centre I mean just to clarify.
    >
    >



    all i would say is that a diplomatic approach is a LOT more likely to get
    results.

    as soon as you go in shouting and screaming, their willingness to help
    nose-dives.

    fact.






  9. #9
    Kolicha \(vinnieza & gio\)
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    >
    > "SwashBuckle" <[email protected]> wrote in message
    > news:[email protected]
    > > a proper SonyEricsson service centre would have got it right.
    > >
    > > some restraint on your language would also be appreciated

    >
    > Ooops. Sorry, I thought I **** them all :-S
    >
    > Problem is the nearest SonyEricsson service centre is out of the way for

    me
    > but CPW is right there in town... Perhaps I should just go there tomorrow.
    >
    >


    how do you find where the nearest one is?
    Thanx





  10. #10
    Tariq
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "Kolicha (vinnieza & gio)" <[email protected]> wrote in message
    news:[email protected]

    > > Problem is the nearest SonyEricsson service centre is out of the way for

    > me
    > > but CPW is right there in town... Perhaps I should just go there

    tomorrow.

    > how do you find where the nearest one is?


    The following list shows some of them:
    http://www.usenetz.clara.co.uk/uk_ncs.htm

    Tariq





  11. #11
    Richard Colton
    Guest

    Re: T68i latest f/w and CPW incompetence!

    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    >
    > "tHatDudeUK" <[email protected]> wrote in message
    > news:[email protected]
    > > Any thoughts on making a complaint to the store manager or should I just

    > go
    > > in and say I'm sorry but I asked for this to be upgraded and it's not

    been
    > > upgraded...

    >
    > Just possibly if I complain to the manager the disgruntled employee might
    > "accidentally" pull the flash cable half way through or something....


    Doesn't make any difference, the phone can still be resurrected. BTW,
    latest FW is R8A015 not R8A004 (as a lot of places seem to think).

    --
    >>> Unlock Your Phones Potential <<<
    >>> http://www.thephonelocker.co.uk <<<
    >>> http://www.uselessinfo.org.uk <<<






  12. #12
    Brian Morrison
    Guest

    Re: T68i latest f/w and CPW incompetence!

    On Thu, 18 Sep 2003 18:55:28 +0100, in article
    <[email protected]> "tHatDudeUK"
    <[email protected]> wrote:

    > Any thoughts on making a complaint to the store manager or should I just go
    > in and say I'm sorry but I asked for this to be upgraded and it's not been
    > upgraded...


    You might like to point out that R2A014 was the original release firmware
    for the T68i, and is more than 18 months old. The CPW technician in
    question should be downloading new firmware from the Ericsson EMMA II
    server, that will not have R2A014 on it any more, instead it should have
    R8A015.

    --

    Brian Morrison

    please observe reply-to address




  13. #13
    tHatDudeUK
    Guest

    Re: T68i latest f/w and CPW incompetence!


    "Brian Morrison" <[email protected]> wrote in message
    news[email protected]
    > You might like to point out that R2A014 was the original release firmware
    > for the T68i, and is more than 18 months old. The CPW technician in
    > question should be downloading new firmware from the Ericsson EMMA II
    > server, that will not have R2A014 on it any more, instead it should have
    > R8A015.


    All sorted now. He claimed the technician must have flashed it with the old
    file left on the machine (likely story) and that he was downloading the
    latest version off the website. Hardly an upgrade to R2A014 then is it?!





  14. #14
    Webmaster
    Guest

    Re: T68i latest f/w and CPW incompetence!

    SwashBuckle reckoned that:
    > a proper SonyEricsson service centre would have got it right.


    They are a proper servie centre. What would you call an "improper" service
    centre?

    > some restraint on your language would also be appreciated


    As would bottom-posting and trimming, but we don't always get what we want.
    --
    www.unlockingshop.co.uk
    Motorola remote unlocking - £10.
    Sagem remote unlocking - £13.
    SonyEricsson T610 unlocking available.



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