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  1. #1
    Carl Muller
    Guest
    OK I have three problems with my new T610 - are these normal?

    (1) The battery charger has been recalled (in case it explodes) so I
    have got a new one from their customer service.

    (2) The phone says "No Network" most of the time which is not very
    helpful, so I am getting a replacement handset. It eats batterys
    compared to the ad claims, but I am guessing that that is because it
    keeps searching for a network (like how phones eat batteries if you
    are in the Underground).

    (3) My phone, my bosses and my colleagues all are very hard to connect
    to from a PC using an (expensive!) cable with a USB port (from
    mobileaction.com) called "Handset Manager (for Sony Ericson T610
    series)". On my handset it takes a few minutes to connect to it, and
    on my bosses the software just keeps on searching. Surely the point of
    a cable with wires in it is to make a reliable connection (rather than
    infrared). And it saves pictures as picture(1).jpg.bmp which misses
    the point a bit (why expand it out to a bmp?).

    Is this what all T610s are like, a batch of them or just my handset?

    On the plus side, I like the screen :-)



    See More: Is T610 supposed to be this bad?




  2. #2
    Lina och Niall
    Guest

    Re: Is T610 supposed to be this bad?


    "Carl Muller" <[email protected]> skrev i meddelandet
    news:[email protected]
    > OK I have three problems with my new T610 - are these normal?
    >
    > (1) The battery charger has been recalled (in case it explodes) so I
    > have got a new one from their customer service.


    Well, this is obviously not "normal" hence the recall.

    >
    > (2) The phone says "No Network" most of the time which is not very
    > helpful, so I am getting a replacement handset. It eats batterys
    > compared to the ad claims, but I am guessing that that is because it
    > keeps searching for a network (like how phones eat batteries if you
    > are in the Underground).


    Definitely not normal. Either the phone is faulty or you live in an area
    with a very poor signal. If it genuinely says "No network" _MOST_ of the
    time, then this would explain the poor battery life too, as you surmised.

    > (3) My phone, my bosses and my colleagues all are very hard to connect
    > to from a PC using an (expensive!) cable with a USB port (from
    > mobileaction.com) called "Handset Manager (for Sony Ericson T610
    > series)". On my handset it takes a few minutes to connect to it, and
    > on my bosses the software just keeps on searching. Surely the point of
    > a cable with wires in it is to make a reliable connection (rather than
    > infrared). And it saves pictures as picture(1).jpg.bmp which misses
    > the point a bit (why expand it out to a bmp?).


    Don't have any experience with this setup. I would guess it is more likely
    an issue with the software than the phone.






  3. #3
    tHatDudeUK
    Guest

    Re: Is T610 supposed to be this bad?


    "Carl Muller" <[email protected]> wrote in message
    news:[email protected]
    > OK I have three problems with my new T610 - are these normal?
    >
    > (1) The battery charger has been recalled (in case it explodes) so I
    > have got a new one from their customer service.


    The making of the chargers is subcontracted to other manufacturer's and made
    to SE's given specs and unfortunately the MF'r effed it up. Hardly SE's
    fault but they recalled the chargers and reverted to their old manufacturer
    which didn't have such a problem. Not good for SE's customer relations as
    indicated by your experience and many other people's.

    > (2) The phone says "No Network" most of the time which is not very
    > helpful, so I am getting a replacement handset. It eats batterys
    > compared to the ad claims, but I am guessing that that is because it
    > keeps searching for a network (like how phones eat batteries if you
    > are in the Underground).


    Dunno about this. Maybe a phone fault or network coverage problem.

    > (3) My phone, my bosses and my colleagues all are very hard to connect
    > to from a PC using an (expensive!) cable with a USB port (from
    > mobileaction.com) called "Handset Manager (for Sony Ericson T610


    Why not use a USB bluetooth adapter? Much cheaper, usually very reliable, no
    line of sight problems like IR. Take your cable back and get a refund ;-)
    I'm guessing the s/w or cable is poor. There are cheaper places than CPW
    online for bluetooth adapter.

    > Is this what all T610s are like, a batch of them or just my handset?
    >
    > On the plus side, I like the screen :-)






  4. #4
    d-kopf
    Guest

    Re: Is T610 supposed to be this bad?


    "Carl Muller" <[email protected]> wrote in message
    news:[email protected]
    > OK I have three problems with my new T610 - are these normal?
    >
    > (1) The battery charger has been recalled (in case it explodes) so I
    > have got a new one from their customer service.
    >


    On a side note; how does one know if the charger one got with the phone is a
    faulty one, and is this only applicable to certain countries?

    // d-kopf




  5. #5
    tHatDudeUK
    Guest

    Re: Is T610 supposed to be this bad?


    "d-kopf" <[email protected]> wrote in message
    news:[email protected]
    > On a side note; how does one know if the charger one got with the phone is

    a
    > faulty one, and is this only applicable to certain countries?


    see www.sonyericsson.com/uk it is one's manufactured by a certain company...





  6. #6
    d-kopf
    Guest

    Re: Is T610 supposed to be this bad?


    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    >
    > "d-kopf" <[email protected]> wrote in message
    > news:[email protected]
    > > On a side note; how does one know if the charger one got with the phone

    is
    > a
    > > faulty one, and is this only applicable to certain countries?

    >
    > see www.sonyericsson.com/uk it is one's manufactured by a certain

    company...
    >
    >


    So it's only UK then, now I can sleep at night again

    // d-kopf




  7. #7
    Suzanne
    Guest

    Re: Is T610 supposed to be this bad?

    "d-kopf" <[email protected]> wrote in message news:<[email protected]>...
    > "Carl Muller" <[email protected]> wrote in message
    > news:[email protected]
    > > OK I have three problems with my new T610 - are these normal?
    > >
    > > (1) The battery charger has been recalled (in case it explodes) so I
    > > have got a new one from their customer service.
    > >

    >
    > On a side note; how does one know if the charger one got with the phone is a
    > faulty one, and is this only applicable to certain countries?
    >
    > // d-kopf


    The only chargers recalled were the ones for the UK. No other
    countries were affected.

    Suzanne



  8. #8
    tHatDudeUK
    Guest

    Re: Is T610 supposed to be this bad?


    "d-kopf" <[email protected]> wrote in message
    news:cm%[email protected]
    > So it's only UK then, now I can sleep at night again


    I wouldn't know if it's only the UK.... Try the page for your region...





  9. #9
    news.new
    Guest

    Re: Is T610 supposed to be this bad?

    Many T610 has reported (2) . Send it back for service. SE know what to do
    with it.

    "Carl Muller" <[email protected]> wrote in message
    news:[email protected]
    > OK I have three problems with my new T610 - are these normal?
    >
    > (1) The battery charger has been recalled (in case it explodes) so I
    > have got a new one from their customer service.
    >
    > (2) The phone says "No Network" most of the time which is not very
    > helpful, so I am getting a replacement handset. It eats batterys
    > compared to the ad claims, but I am guessing that that is because it
    > keeps searching for a network (like how phones eat batteries if you
    > are in the Underground).
    >
    > (3) My phone, my bosses and my colleagues all are very hard to connect
    > to from a PC using an (expensive!) cable with a USB port (from
    > mobileaction.com) called "Handset Manager (for Sony Ericson T610
    > series)". On my handset it takes a few minutes to connect to it, and
    > on my bosses the software just keeps on searching. Surely the point of
    > a cable with wires in it is to make a reliable connection (rather than
    > infrared). And it saves pictures as picture(1).jpg.bmp which misses
    > the point a bit (why expand it out to a bmp?).
    >
    > Is this what all T610s are like, a batch of them or just my handset?
    >
    > On the plus side, I like the screen :-)






  10. #10
    news.new
    Guest

    Re: Is T610 supposed to be this bad?

    Your answer to (1) is very funny. Do SE do QC test before handling over from
    those 3rd party manufacutre ?
    Is like saying "Is not my fault, I asked someone to make it for me except I
    authorized him to put my name on it !"

    "tHatDudeUK" <[email protected]> wrote in message
    news:[email protected]
    >
    > "Carl Muller" <[email protected]> wrote in message
    > news:[email protected]
    > > OK I have three problems with my new T610 - are these normal?
    > >
    > > (1) The battery charger has been recalled (in case it explodes) so I
    > > have got a new one from their customer service.

    >
    > The making of the chargers is subcontracted to other manufacturer's and

    made
    > to SE's given specs and unfortunately the MF'r effed it up. Hardly SE's
    > fault but they recalled the chargers and reverted to their old

    manufacturer
    > which didn't have such a problem. Not good for SE's customer relations as
    > indicated by your experience and many other people's.
    >
    > > (2) The phone says "No Network" most of the time which is not very
    > > helpful, so I am getting a replacement handset. It eats batterys
    > > compared to the ad claims, but I am guessing that that is because it
    > > keeps searching for a network (like how phones eat batteries if you
    > > are in the Underground).

    >
    > Dunno about this. Maybe a phone fault or network coverage problem.
    >
    > > (3) My phone, my bosses and my colleagues all are very hard to connect
    > > to from a PC using an (expensive!) cable with a USB port (from
    > > mobileaction.com) called "Handset Manager (for Sony Ericson T610

    >
    > Why not use a USB bluetooth adapter? Much cheaper, usually very reliable,

    no
    > line of sight problems like IR. Take your cable back and get a refund ;-)
    > I'm guessing the s/w or cable is poor. There are cheaper places than CPW
    > online for bluetooth adapter.
    >
    > > Is this what all T610s are like, a batch of them or just my handset?
    > >
    > > On the plus side, I like the screen :-)

    >
    >






  11. #11
    news.new
    Guest

    Re: Is T610 supposed to be this bad?

    NO. UK type of 3 pin plug with certain range of # is affected.
    Not necessary only UK use this type of plug. My country also use the same
    format (in Asia). Excep local SE do not practics recall AT ALL !

    "d-kopf" <[email protected]> wrote in message
    news:cm%[email protected]
    >
    > "tHatDudeUK" <[email protected]> wrote in message
    > news:[email protected]
    > >
    > > "d-kopf" <[email protected]> wrote in message
    > > news:[email protected]
    > > > On a side note; how does one know if the charger one got with the

    phone
    > is
    > > a
    > > > faulty one, and is this only applicable to certain countries?

    > >
    > > see www.sonyericsson.com/uk it is one's manufactured by a certain

    > company...
    > >
    > >

    >
    > So it's only UK then, now I can sleep at night again
    >
    > // d-kopf
    >






  12. #12
    news.new
    Guest

    Re: Is T610 supposed to be this bad?

    NO True.
    1. This charger is UK pin format, use also in other country. Mine is one of
    them but local SE do not practics recall. They say if you do not have
    problem, there is no need to return it.
    2. This charger is also use in other SE model, not just T610.

    "Suzanne" <[email protected]> wrote in message
    news:[email protected]
    > "d-kopf" <[email protected]> wrote in message

    news:<[email protected]>...
    > > "Carl Muller" <[email protected]> wrote in message
    > > news:[email protected]
    > > > OK I have three problems with my new T610 - are these normal?
    > > >
    > > > (1) The battery charger has been recalled (in case it explodes) so I
    > > > have got a new one from their customer service.
    > > >

    > >
    > > On a side note; how does one know if the charger one got with the phone

    is a
    > > faulty one, and is this only applicable to certain countries?
    > >
    > > // d-kopf

    >
    > The only chargers recalled were the ones for the UK. No other
    > countries were affected.
    >
    > Suzanne






  13. #13

    Re: Is T610 supposed to be this bad?

    "news.new" <[email protected]> wrote in message
    news:[email protected]
    > Your answer to (1) is very funny. Do SE do QC test before handling over

    from
    > those 3rd party manufacutre ?
    > Is like saying "Is not my fault, I asked someone to make it for me except

    I
    > authorized him to put my name on it !"
    >


    Theoretiaclly, the 3rd party (Delta of Thailand in this case) should have
    tested their product before shipping it. It is not economically viable to
    test every single product beforehand, that's why we have warranties.

    The problem is one of simple physics, but what the hey.........

    --
    Antz,
    Part of the UKtm family.


    ---
    This message is certified Virus Free.
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.521 / Virus Database: 319 - Release Date: 23/09/2003





  14. #14
    news.new
    Guest

    Re: Is T610 supposed to be this bad?

    In this case, the item should not have a SonyEricsson name on it.

    ">[email protected]@-<" <[email protected]> wrote in message
    news:[email protected]
    > "news.new" <[email protected]> wrote in message
    > news:[email protected]
    > > Your answer to (1) is very funny. Do SE do QC test before handling over

    > from
    > > those 3rd party manufacutre ?
    > > Is like saying "Is not my fault, I asked someone to make it for me

    except
    > I
    > > authorized him to put my name on it !"
    > >

    >
    > Theoretiaclly, the 3rd party (Delta of Thailand in this case) should have
    > tested their product before shipping it. It is not economically viable to
    > test every single product beforehand, that's why we have warranties.
    >
    > The problem is one of simple physics, but what the hey.........
    >
    > --
    > Antz,
    > Part of the UKtm family.
    >
    >
    > ---
    > This message is certified Virus Free.
    > Checked by AVG anti-virus system (http://www.grisoft.com).
    > Version: 6.0.521 / Virus Database: 319 - Release Date: 23/09/2003
    >
    >






  15. #15

    Re: Is T610 supposed to be this bad?

    "news.new" <[email protected]> wrote in message
    news:[email protected]
    > In this case, the item should not have a SonyEricsson name on it.
    >


    Why?

    Beacuse it may not have been tested fully by SE? Products are manufactured
    in batches, it is *assumed* that if a small number of products are fine,
    then the whole batch is fine.

    Warranties/faulty exchanges cover everything else.

    --
    Antz,
    Part of the UKtm family.


    ---
    This message is certified Virus Free.
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.521 / Virus Database: 319 - Release Date: 23/09/2003





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