V600 Camera Fault ?

Hi

I was wondering if anyone had experience of a similar problem and if any
fixes for this were known.

Basically the problem with my V600 camera is as follows.

When i switch to camera mode and the light levels outside are too high
(sunny or bright) after a second or two the message - "busy. try again"
appears on screen and the phone returns to the main menu screen.

You can fool the camera into switching on and staying in camera mode by
shielding the display screen with your hand (must have a light sensor behind
it i guess) and then removing your hand to see a locked image the camera has
caught. At this point the camera display is locked and does not refresh. If
you try and store this image the phone tends to lock up and switch itself
off and on.

Camera works fine in lower light levels i.e. dusk and indoors and no amount
of adjusting light/exposure settings helps the camear to operate properly
outdoors in bright light.

Anyone any ideas on cause and fixes?

I hope a firmware/flex upgrade will do the trick or maybe i have to contact
Moto rola about a faulty phone.

Thanks

Graham

---

› See More: V600 Camera Fault ?

Don't bother screwing around with trying to fix it with a flash/flex.
Return it and get a different one.....sounds like a serious problem.


On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
<[email protected]> wrote:

>Hi
>
>I was wondering if anyone had experience of a similar problem and if any
>fixes for this were known.
>
>Basically the problem with my V600 camera is as follows.
>
>When i switch to camera mode and the light levels outside are too high
>(sunny or bright) after a second or two the message - "busy. try again"
>appears on screen and the phone returns to the main menu screen.
>
>You can fool the camera into switching on and staying in camera mode by
>shielding the display screen with your hand (must have a light sensor behind
>it i guess) and then removing your hand to see a locked image the camera has
>caught. At this point the camera display is locked and does not refresh. If
>you try and store this image the phone tends to lock up and switch itself
>off and on.
>
>Camera works fine in lower light levels i.e. dusk and indoors and no amount
>of adjusting light/exposure settings helps the camear to operate properly
>outdoors in bright light.
>
>Anyone any ideas on cause and fixes?
>
>I hope a firmware/flex upgrade will do the trick or maybe i have to contact
>Moto rola about a faulty phone.
>
>Thanks
>
>Graham
>

Don't bother screwing around with trying to fix it with a flash/flex.
Return it and get a different one.....sounds like a serious problem.


On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
<[email protected]> wrote:

>Hi
>
>I was wondering if anyone had experience of a similar problem and if any
>fixes for this were known.
>
>Basically the problem with my V600 camera is as follows.
>
>When i switch to camera mode and the light levels outside are too high
>(sunny or bright) after a second or two the message - "busy. try again"
>appears on screen and the phone returns to the main menu screen.
>
>You can fool the camera into switching on and staying in camera mode by
>shielding the display screen with your hand (must have a light sensor behind
>it i guess) and then removing your hand to see a locked image the camera has
>caught. At this point the camera display is locked and does not refresh. If
>you try and store this image the phone tends to lock up and switch itself
>off and on.
>
>Camera works fine in lower light levels i.e. dusk and indoors and no amount
>of adjusting light/exposure settings helps the camear to operate properly
>outdoors in bright light.
>
>Anyone any ideas on cause and fixes?
>
>I hope a firmware/flex upgrade will do the trick or maybe i have to contact
>Moto rola about a faulty phone.
>
>Thanks
>
>Graham
>

Do a Master Reset (not CLEAR) and see if that cures the problem. Master
reset won't erase your phone book but will return the camera and other
settings to factory default. That may cure the problem. Its in SETTINGS.

--
Steve
"Khris" <[email protected]> wrote in message
news:[email protected]...
> Don't bother screwing around with trying to fix it with a flash/flex.
> Return it and get a different one.....sounds like a serious problem.
>
>
> On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
> <[email protected]> wrote:
>
> >Hi
> >
> >I was wondering if anyone had experience of a similar problem and if any
> >fixes for this were known.
> >
> >Basically the problem with my V600 camera is as follows.
> >
> >When i switch to camera mode and the light levels outside are too high
> >(sunny or bright) after a second or two the message - "busy. try again"
> >appears on screen and the phone returns to the main menu screen.
> >
> >You can fool the camera into switching on and staying in camera mode by
> >shielding the display screen with your hand (must have a light sensor
behind
> >it i guess) and then removing your hand to see a locked image the camera
has
> >caught. At this point the camera display is locked and does not refresh.
If
> >you try and store this image the phone tends to lock up and switch itself
> >off and on.
> >
> >Camera works fine in lower light levels i.e. dusk and indoors and no
amount
> >of adjusting light/exposure settings helps the camear to operate properly
> >outdoors in bright light.
> >
> >Anyone any ideas on cause and fixes?
> >
> >I hope a firmware/flex upgrade will do the trick or maybe i have to
contact
> >Moto rola about a faulty phone.
> >
> >Thanks
> >
> >Graham
> >
>

Do a Master Reset (not CLEAR) and see if that cures the problem. Master
reset won't erase your phone book but will return the camera and other
settings to factory default. That may cure the problem. Its in SETTINGS.

--
Steve
"Khris" <[email protected]> wrote in message
news:[email protected]...
> Don't bother screwing around with trying to fix it with a flash/flex.
> Return it and get a different one.....sounds like a serious problem.
>
>
> On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
> <[email protected]> wrote:
>
> >Hi
> >
> >I was wondering if anyone had experience of a similar problem and if any
> >fixes for this were known.
> >
> >Basically the problem with my V600 camera is as follows.
> >
> >When i switch to camera mode and the light levels outside are too high
> >(sunny or bright) after a second or two the message - "busy. try again"
> >appears on screen and the phone returns to the main menu screen.
> >
> >You can fool the camera into switching on and staying in camera mode by
> >shielding the display screen with your hand (must have a light sensor
behind
> >it i guess) and then removing your hand to see a locked image the camera
has
> >caught. At this point the camera display is locked and does not refresh.
If
> >you try and store this image the phone tends to lock up and switch itself
> >off and on.
> >
> >Camera works fine in lower light levels i.e. dusk and indoors and no
amount
> >of adjusting light/exposure settings helps the camear to operate properly
> >outdoors in bright light.
> >
> >Anyone any ideas on cause and fixes?
> >
> >I hope a firmware/flex upgrade will do the trick or maybe i have to
contact
> >Moto rola about a faulty phone.
> >
> >Thanks
> >
> >Graham
> >
>

Thanks for info.

Tried the master reset but still the same. Looks like i'll have to go back
to moto with it. Problem is i bought the phone 2nd hand so don't have
receipt. Have got original box etc so might be able to wing it.

Thanks again

Graham

"Steve" <[email protected]> wrote in message
news:O%[email protected]...
> Do a Master Reset (not CLEAR) and see if that cures the problem. Master
> reset won't erase your phone book but will return the camera and other
> settings to factory default. That may cure the problem. Its in SETTINGS.
>
> --
> Steve
> "Khris" <[email protected]> wrote in message
> news:[email protected]...
> > Don't bother screwing around with trying to fix it with a flash/flex.
> > Return it and get a different one.....sounds like a serious problem.
> >
> >
> > On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
> > <[email protected]> wrote:
> >
> > >Hi
> > >
> > >I was wondering if anyone had experience of a similar problem and if
any
> > >fixes for this were known.
> > >
> > >Basically the problem with my V600 camera is as follows.
> > >
> > >When i switch to camera mode and the light levels outside are too high
> > >(sunny or bright) after a second or two the message - "busy. try again"
> > >appears on screen and the phone returns to the main menu screen.
> > >
> > >You can fool the camera into switching on and staying in camera mode by
> > >shielding the display screen with your hand (must have a light sensor
> behind
> > >it i guess) and then removing your hand to see a locked image the
camera
> has
> > >caught. At this point the camera display is locked and does not
refresh.
> If
> > >you try and store this image the phone tends to lock up and switch
itself
> > >off and on.
> > >
> > >Camera works fine in lower light levels i.e. dusk and indoors and no
> amount
> > >of adjusting light/exposure settings helps the camear to operate
properly
> > >outdoors in bright light.
> > >
> > >Anyone any ideas on cause and fixes?
> > >
> > >I hope a firmware/flex upgrade will do the trick or maybe i have to
> contact
> > >Moto rola about a faulty phone.
> > >
> > >Thanks
> > >
> > >Graham
> > >
> >
>
>

Thanks for info.

Tried the master reset but still the same. Looks like i'll have to go back
to moto with it. Problem is i bought the phone 2nd hand so don't have
receipt. Have got original box etc so might be able to wing it.

Thanks again

Graham

"Steve" <[email protected]> wrote in message
news:O%[email protected]...
> Do a Master Reset (not CLEAR) and see if that cures the problem. Master
> reset won't erase your phone book but will return the camera and other
> settings to factory default. That may cure the problem. Its in SETTINGS.
>
> --
> Steve
> "Khris" <[email protected]> wrote in message
> news:[email protected]...
> > Don't bother screwing around with trying to fix it with a flash/flex.
> > Return it and get a different one.....sounds like a serious problem.
> >
> >
> > On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
> > <[email protected]> wrote:
> >
> > >Hi
> > >
> > >I was wondering if anyone had experience of a similar problem and if
any
> > >fixes for this were known.
> > >
> > >Basically the problem with my V600 camera is as follows.
> > >
> > >When i switch to camera mode and the light levels outside are too high
> > >(sunny or bright) after a second or two the message - "busy. try again"
> > >appears on screen and the phone returns to the main menu screen.
> > >
> > >You can fool the camera into switching on and staying in camera mode by
> > >shielding the display screen with your hand (must have a light sensor
> behind
> > >it i guess) and then removing your hand to see a locked image the
camera
> has
> > >caught. At this point the camera display is locked and does not
refresh.
> If
> > >you try and store this image the phone tends to lock up and switch
itself
> > >off and on.
> > >
> > >Camera works fine in lower light levels i.e. dusk and indoors and no
> amount
> > >of adjusting light/exposure settings helps the camear to operate
properly
> > >outdoors in bright light.
> > >
> > >Anyone any ideas on cause and fixes?
> > >
> > >I hope a firmware/flex upgrade will do the trick or maybe i have to
> contact
> > >Moto rola about a faulty phone.
> > >
> > >Thanks
> > >
> > >Graham
> > >
> >
>
>

well, if your going to return it anyway, do the master clear, you have
nothing to lose.

--
Steve
"Graham Moffat" <[email protected]> wrote in message
news:[email protected]...
> Thanks for info.
>
> Tried the master reset but still the same. Looks like i'll have to go back
> to moto with it. Problem is i bought the phone 2nd hand so don't have
> receipt. Have got original box etc so might be able to wing it.
>
> Thanks again
>
> Graham
>
> "Steve" <[email protected]> wrote in message
> news:O%[email protected]...
> > Do a Master Reset (not CLEAR) and see if that cures the problem. Master
> > reset won't erase your phone book but will return the camera and other
> > settings to factory default. That may cure the problem. Its in
SETTINGS.
> >
> > --
> > Steve
> > "Khris" <[email protected]> wrote in message
> > news:[email protected]...
> > > Don't bother screwing around with trying to fix it with a flash/flex.
> > > Return it and get a different one.....sounds like a serious problem.
> > >
> > >
> > > On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
> > > <[email protected]> wrote:
> > >
> > > >Hi
> > > >
> > > >I was wondering if anyone had experience of a similar problem and if
> any
> > > >fixes for this were known.
> > > >
> > > >Basically the problem with my V600 camera is as follows.
> > > >
> > > >When i switch to camera mode and the light levels outside are too
high
> > > >(sunny or bright) after a second or two the message - "busy. try
again"
> > > >appears on screen and the phone returns to the main menu screen.
> > > >
> > > >You can fool the camera into switching on and staying in camera mode
by
> > > >shielding the display screen with your hand (must have a light sensor
> > behind
> > > >it i guess) and then removing your hand to see a locked image the
> camera
> > has
> > > >caught. At this point the camera display is locked and does not
> refresh.
> > If
> > > >you try and store this image the phone tends to lock up and switch
> itself
> > > >off and on.
> > > >
> > > >Camera works fine in lower light levels i.e. dusk and indoors and no
> > amount
> > > >of adjusting light/exposure settings helps the camear to operate
> properly
> > > >outdoors in bright light.
> > > >
> > > >Anyone any ideas on cause and fixes?
> > > >
> > > >I hope a firmware/flex upgrade will do the trick or maybe i have to
> > contact
> > > >Moto rola about a faulty phone.
> > > >
> > > >Thanks
> > > >
> > > >Graham
> > > >
> > >
> >
> >
>
>

well, if your going to return it anyway, do the master clear, you have
nothing to lose.

--
Steve
"Graham Moffat" <[email protected]> wrote in message
news:[email protected]...
> Thanks for info.
>
> Tried the master reset but still the same. Looks like i'll have to go back
> to moto with it. Problem is i bought the phone 2nd hand so don't have
> receipt. Have got original box etc so might be able to wing it.
>
> Thanks again
>
> Graham
>
> "Steve" <[email protected]> wrote in message
> news:O%[email protected]...
> > Do a Master Reset (not CLEAR) and see if that cures the problem. Master
> > reset won't erase your phone book but will return the camera and other
> > settings to factory default. That may cure the problem. Its in
SETTINGS.
> >
> > --
> > Steve
> > "Khris" <[email protected]> wrote in message
> > news:[email protected]...
> > > Don't bother screwing around with trying to fix it with a flash/flex.
> > > Return it and get a different one.....sounds like a serious problem.
> > >
> > >
> > > On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
> > > <[email protected]> wrote:
> > >
> > > >Hi
> > > >
> > > >I was wondering if anyone had experience of a similar problem and if
> any
> > > >fixes for this were known.
> > > >
> > > >Basically the problem with my V600 camera is as follows.
> > > >
> > > >When i switch to camera mode and the light levels outside are too
high
> > > >(sunny or bright) after a second or two the message - "busy. try
again"
> > > >appears on screen and the phone returns to the main menu screen.
> > > >
> > > >You can fool the camera into switching on and staying in camera mode
by
> > > >shielding the display screen with your hand (must have a light sensor
> > behind
> > > >it i guess) and then removing your hand to see a locked image the
> camera
> > has
> > > >caught. At this point the camera display is locked and does not
> refresh.
> > If
> > > >you try and store this image the phone tends to lock up and switch
> itself
> > > >off and on.
> > > >
> > > >Camera works fine in lower light levels i.e. dusk and indoors and no
> > amount
> > > >of adjusting light/exposure settings helps the camear to operate
> properly
> > > >outdoors in bright light.
> > > >
> > > >Anyone any ideas on cause and fixes?
> > > >
> > > >I hope a firmware/flex upgrade will do the trick or maybe i have to
> > contact
> > > >Moto rola about a faulty phone.
> > > >
> > > >Thanks
> > > >
> > > >Graham
> > > >
> > >
> >
> >
>
>

Call Motorola and ask for assistance. Now, we know that the phone wont be
helped, but you can do the old "Is this under warranty by serial number? I
got it 7 months ago and not sure if I know where the receipot is" They will
punch it in, and if its under the serial number warranty, you wont need a
receipt and can send in. If the serial is off warranty, then to send in
you'll need a receipt. Its a pain in the butt, but may save you some time,
becuase if it is under warranty, no tricking involved, just send it to
Texas.
1800 331 6456


"Graham Moffat" <[email protected]> wrote in message
news:[email protected]...
> Thanks for info.
>
> Tried the master reset but still the same. Looks like i'll have to go back
> to moto with it. Problem is i bought the phone 2nd hand so don't have
> receipt. Have got original box etc so might be able to wing it.
>
> Thanks again
>
> Graham
>
> "Steve" <[email protected]> wrote in message
> news:O%[email protected]...
> > Do a Master Reset (not CLEAR) and see if that cures the problem. Master
> > reset won't erase your phone book but will return the camera and other
> > settings to factory default. That may cure the problem. Its in
SETTINGS.
> >
> > --
> > Steve
> > "Khris" <[email protected]> wrote in message
> > news:[email protected]...
> > > Don't bother screwing around with trying to fix it with a flash/flex.
> > > Return it and get a different one.....sounds like a serious problem.
> > >
> > >
> > > On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
> > > <[email protected]> wrote:
> > >
> > > >Hi
> > > >
> > > >I was wondering if anyone had experience of a similar problem and if
> any
> > > >fixes for this were known.
> > > >
> > > >Basically the problem with my V600 camera is as follows.
> > > >
> > > >When i switch to camera mode and the light levels outside are too
high
> > > >(sunny or bright) after a second or two the message - "busy. try
again"
> > > >appears on screen and the phone returns to the main menu screen.
> > > >
> > > >You can fool the camera into switching on and staying in camera mode
by
> > > >shielding the display screen with your hand (must have a light sensor
> > behind
> > > >it i guess) and then removing your hand to see a locked image the
> camera
> > has
> > > >caught. At this point the camera display is locked and does not
> refresh.
> > If
> > > >you try and store this image the phone tends to lock up and switch
> itself
> > > >off and on.
> > > >
> > > >Camera works fine in lower light levels i.e. dusk and indoors and no
> > amount
> > > >of adjusting light/exposure settings helps the camear to operate
> properly
> > > >outdoors in bright light.
> > > >
> > > >Anyone any ideas on cause and fixes?
> > > >
> > > >I hope a firmware/flex upgrade will do the trick or maybe i have to
> > contact
> > > >Moto rola about a faulty phone.
> > > >
> > > >Thanks
> > > >
> > > >Graham
> > > >
> > >
> >
> >
>
>

Call Motorola and ask for assistance. Now, we know that the phone wont be
helped, but you can do the old "Is this under warranty by serial number? I
got it 7 months ago and not sure if I know where the receipot is" They will
punch it in, and if its under the serial number warranty, you wont need a
receipt and can send in. If the serial is off warranty, then to send in
you'll need a receipt. Its a pain in the butt, but may save you some time,
becuase if it is under warranty, no tricking involved, just send it to
Texas.
1800 331 6456


"Graham Moffat" <[email protected]> wrote in message
news:[email protected]...
> Thanks for info.
>
> Tried the master reset but still the same. Looks like i'll have to go back
> to moto with it. Problem is i bought the phone 2nd hand so don't have
> receipt. Have got original box etc so might be able to wing it.
>
> Thanks again
>
> Graham
>
> "Steve" <[email protected]> wrote in message
> news:O%[email protected]...
> > Do a Master Reset (not CLEAR) and see if that cures the problem. Master
> > reset won't erase your phone book but will return the camera and other
> > settings to factory default. That may cure the problem. Its in
SETTINGS.
> >
> > --
> > Steve
> > "Khris" <[email protected]> wrote in message
> > news:[email protected]...
> > > Don't bother screwing around with trying to fix it with a flash/flex.
> > > Return it and get a different one.....sounds like a serious problem.
> > >
> > >
> > > On Tue, 27 Jul 2004 18:45:38 GMT, "Graham Moffat"
> > > <[email protected]> wrote:
> > >
> > > >Hi
> > > >
> > > >I was wondering if anyone had experience of a similar problem and if
> any
> > > >fixes for this were known.
> > > >
> > > >Basically the problem with my V600 camera is as follows.
> > > >
> > > >When i switch to camera mode and the light levels outside are too
high
> > > >(sunny or bright) after a second or two the message - "busy. try
again"
> > > >appears on screen and the phone returns to the main menu screen.
> > > >
> > > >You can fool the camera into switching on and staying in camera mode
by
> > > >shielding the display screen with your hand (must have a light sensor
> > behind
> > > >it i guess) and then removing your hand to see a locked image the
> camera
> > has
> > > >caught. At this point the camera display is locked and does not
> refresh.
> > If
> > > >you try and store this image the phone tends to lock up and switch
> itself
> > > >off and on.
> > > >
> > > >Camera works fine in lower light levels i.e. dusk and indoors and no
> > amount
> > > >of adjusting light/exposure settings helps the camear to operate
> properly
> > > >outdoors in bright light.
> > > >
> > > >Anyone any ideas on cause and fixes?
> > > >
> > > >I hope a firmware/flex upgrade will do the trick or maybe i have to
> > contact
> > > >Moto rola about a faulty phone.
> > > >
> > > >Thanks
> > > >
> > > >Graham
> > > >
> > >
> >
> >
>
>