Motorola V551 USB and Cingular Connection Manager or other cable software solution.

[POSTED TO alt.cellular.motorola - REPLY ON USENET PLEASE]

In <[email protected]> on Fri, 24
Dec 2004 19:41:50 GMT, Ron <[email protected]> wrote:

>> Try Windows Dial-Up Networking.
>>
>Thanks for your reply. I can see through Windows dial up networking
>settings that the phone is there, it appears as a modem, and even
>responds to the inquiry commands sent by Windows modem diagnostics.
>
>The problem is that it won't connect to anything.

Then your account is probably not provisioned properly.

>I read your website as suggested, but I get a variety of errors at the
>point where it dials into the network, and I don't get any response from
>any websites. Something is not working but I don't know what it is.
>
>I was on hold for almost three hours today, and one Cingular rep.
>insisted that I needed a "data" plan, and that media works isn't one.
>The other rep contradicted this, but it's all moot until it's been made
>to work!! Cingular has previously said that they only support laptops
>with the PC card style of connection. It's frustrating because neither
>Cingular nor Motorola (the representatives they'll let me talk to) know
>how to make the phone connect to the internet via a laptop, although the
>advertising says it does.
>
>If anybody knows how to troubleshoot this problem, it would be great, as
>not being able to connect to the internet while mobile is a limitation
>to both myself and my associate.

Is WAP working from the phone? How about CSD?

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

---

› See More: Motorola V551 USB and Cingular Connection Manager or other cable software solution.

[POSTED TO alt.cellular.motorola - REPLY ON USENET PLEASE]

In <[email protected]> on Sat, 25 Dec
2004 02:41:43 GMT, Ron <[email protected]> wrote:

>> Is WAP working from the phone? How about CSD?
>
>The phone's browser works fine. I can read my yahoo mail and download
>ringtones, some for free. When I run Cingular Connection Manager,
>...

Don't use Cingular Connection Manager -- all you need is Windows Dial-Up
Networking.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

[POSTED TO alt.cellular.motorola - REPLY ON USENET PLEASE]

In <[email protected]> on Sat, 25 Dec
2004 02:41:43 GMT, Ron <[email protected]> wrote:

> > Then your account is probably not provisioned properly.
>
>Can you explain what "provisioned" means so that a retired System/360
>assembly language programmer can understand?

Since WAP is working, your account is provisioned properly.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

[POSTED TO alt.cellular.motorola - REPLY ON USENET PLEASE]

In <[email protected]> on Sat, 25
Dec 2004 13:05:21 GMT, Ron <[email protected]> wrote:

>> Don't use Cingular Connection Manager -- all you need is Windows Dial-Up
>> Networking.
>
>Connection Manager won't work unless you open a data plan, says Cingular.

I suspect that's true, but since you don't need it, that really doesn't
matter.

>Obviously, I need something else. Windows dial-up is installed and
>working, but, nothing makes it connect successfully.

Since WAP is working in the phone, your problem is that Windows DUN isn't
configured properly.

>Motorola doesn't
>know what to setup for Cingular service, and they stopped helping me
>when the phone is seen by windows dialup.

Understandable.

>Cingular says that the phone will not provide internet service. This
>was a level-2 technician.
>
>I believe them. It doesn't connect.

I don't believe that, because I know that it does work (when configured
properly) from first-hand experience.

>I'm now shopping for a PC card type of connection which has service in
>my area. And more importantly, one that's supported by who sells it to
>me. I'm sick of being teathered to the coffee places where they have
>the WiFi. But I don't need WiFi if I am connected wireless, so I guess
>I can just switch the cards depending on whether there's WiFi or not.

You can get support from Cingular if you're willing to pay for the more
expensive data plan.

>Suggestions are appreciated.

Get the V551 working. I explain how to do that at
<http://navasgrp.home.att.net/tech/cingular/media.htm>.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

[POSTED TO alt.cellular.motorola - REPLY ON USENET PLEASE]

In <[email protected]> on Sun, 26 Dec
2004 12:49:41 GMT, Ron <[email protected]> wrote:

>>>Suggestions are appreciated.
>>
>> Get the V551 working. I explain how to do that at
>> <http://navasgrp.home.att.net/tech/cingular/media.htm>.
>
>Thanks. I followed all the steps, excepting the parts that refer to
>other telephone handsets' drivers.
>
>It doesn't connect. Error 77. The PPP session has been terminated.
>
>I decided to exercise my 30-day option, return the phone handset to
>Cingular, and look for another brand, and possibly another service
>provider. I insist on manufacturer and carrier support for anything
>else I buy. This practice of trying to get cull information from other
>users who are not paid to support me is for the birds! I got what I paid
>for!!

As I wrote (in the part you snipped), "You can get support from Cingular if
you're willing to pay for the more expensive data plan." The problem wasn't
in the phone, or the carrier -- it was in trying to go the cheaper route with
the unrealistic expectation of more expensive route support.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>