Bluetooth connection problem with Motorola v500

I have just bought a PC dongle which is working fine with another phone.
However my v500 can't connect with it, nor can I pair with other devices
unless they initiate the pairing process. If I want to send a file to
someone I can highlight it and ask to copy it to another device. It will
then happily find bluetooth devices such as my computer and other mobile
phones within range, and allow me to transfer files to them. However if I go
into connection, bluetooth link, hands free, (look for devices) it scans but
finds no devices. Why can it find bluetooth devices for one purpose but not
for another?

Thanks

Gary

---

› See More: Bluetooth connection problem with Motorola v500

"Gary Sams" <[email protected]> wrote in message
news:[email protected]...
> I have just bought a PC dongle which is working fine with another phone.
> However my v500 can't connect with it, nor can I pair with other devices
> unless they initiate the pairing process. If I want to send a file to
> someone I can highlight it and ask to copy it to another device. It will
> then happily find bluetooth devices such as my computer and other mobile
> phones within range, and allow me to transfer files to them. However if I
go
> into connection, bluetooth link, hands free, (look for devices) it scans
but
> finds no devices. Why can it find bluetooth devices for one purpose but
not
> for another?
>
> Thanks
>
> Gary

If you go into connection->bluetooth link->hands free it's only going to
find a headset, that's why its called HA NDS FREE!

If you want to pair with your pc dongle you need to activate the find me
option, then search for devices from the pc.

">
> If you go into connection->bluetooth link->hands free it's only going to
> find a headset, that's why its called HA NDS FREE!
>
> If you want to pair with your pc dongle you need to activate the find me
> option, then search for devices from the pc.
>
Thanks - that had occurred to me, but there is no other alternative way of
searching for a device. I am used to a Nokia, and have paired with the
Motorola by searching from the Nokia. Presumably that means two Motorola
phones can't be paired, because they can both be found but neither can
search. Similarly I have paired the Nokia with my PC by searching from the
Kokia. However, the PC software (Blue Manager 3.1c) does not seem to have an
option of searching for devices. There is, however, an option to find a
device by entering a 12 digit code - is it possible to find this code for
the Motorola?,

Gary

"Gary Sams" <[email protected]> wrote in message
news:[email protected]...
>
> ">
>> If you go into connection->bluetooth link->hands free it's only going to
>> find a headset, that's why its called HA NDS FREE!
>>
>> If you want to pair with your pc dongle you need to activate the find me
>> option, then search for devices from the pc.
>>
> Thanks - that had occurred to me, but there is no other alternative way of
> searching for a device. I am used to a Nokia, and have paired with the
> Motorola by searching from the Nokia. Presumably that means two Motorola
> phones can't be paired, because they can both be found but neither can
> search. Similarly I have paired the Nokia with my PC by searching from the
> Kokia. However, the PC software (Blue Manager 3.1c) does not seem to have
> an
> option of searching for devices. There is, however, an option to find a
> device by entering a 12 digit code - is it possible to find this code for
> the Motorola?,
>
> Gary

Once I installed my bluetooth dongle on my pc I used windows(xp) itself to
find new bluetooth devices to pair with, and I didn't need any additional
software (blue manager?)

You should be able to find the phone from the PC using My Bluetooth
Places if you have a dongle on the PC. As for the 12 digit number,
every BT device has one, like a MAC address, but you won't find it
printed on the device. You can get it with My Bluetooth Places.

From:Gary Sams
[email protected]

> ">
>> If you go into connection->bluetooth link->hands free it's only
>> going to find a headset, that's why its called HA NDS FREE!
>>
>> If you want to pair with your pc dongle you need to activate the
>> find me option, then search for devices from the pc.
>>
> Thanks - that had occurred to me, but there is no other alternative
> way of searching for a device. I am used to a Nokia, and have paired
> with the Motorola by searching from the Nokia. Presumably that means
> two Motorola phones can't be paired, because they can both be found
> but neither can search. Similarly I have paired the Nokia with my PC
> by searching from the Kokia. However, the PC software (Blue Manager
> 3.1c) does not seem to have an option of searching for devices. There
> is, however, an option to find a device by entering a 12 digit code -
> is it possible to find this code for the Motorola?,
>
> Gary

"BruceR" <[email protected]> wrote in message
news:[email protected]...
> You should be able to find the phone from the PC using My Bluetooth Places
> if you have a dongle on the PC. As for the 12 digit number, every BT
> device has one, like a MAC address, but you won't find it printed on the
> device. You can get it with My Bluetooth Places.
>
> From:Gary Sams
> [email protected]
>
>> ">
>>
>> Gary
>

Sorry, but what and where is 'My Bluetooth Places'?. I have now uninstalled
the Blue Manager software which came with the phone and allowed XP to
recognize the dongle and install the built in software. This is much more
limited than 'Blue Manager' but should allow files to be transferred. I
have an icon called mRouter in my taskbar with an option to find bluetooth
devices - when I do so it finds the phone as a new device, but when I click
on OK I get the error message 'failed to connect to (the device) - the
requested address is not valid in its context.'
I also have a phone icon in my taskbar called connection manager.
Nothing in the taskbar or control panel is called 'my bluetooth
places'

Thanks

Gary

I posted a tutorial about this here earlier in the week and have also
posted it to my blogsite (for lack of a better place).
Take a look at it and then let me know if you have any questions.
http://brobin111.blogspot.com/

From:Gary Sams
[email protected]

> "BruceR" <[email protected]> wrote in message
> news:[email protected]...
>> You should be able to find the phone from the PC using My Bluetooth
>> Places if you have a dongle on the PC. As for the 12 digit number,
>> every BT device has one, like a MAC address, but you won't find it
>> printed on the device. You can get it with My Bluetooth Places.
>>
>> From:Gary Sams
>> [email protected]
>>
>>> ">
>>>
>>> Gary
>>
>
> Sorry, but what and where is 'My Bluetooth Places'?. I have now
> uninstalled the Blue Manager software which came with the phone and
> allowed XP to recognize the dongle and install the built in software.
> This is much more limited than 'Blue Manager' but should allow files
> to be transferred. I have an icon called mRouter in my taskbar with
> an option to find bluetooth devices - when I do so it finds the phone
> as a new device, but when I click on OK I get the error message
> 'failed to connect to (the device) - the requested address is not
> valid in its context.' I also have a phone icon in my taskbar called
> connection manager.
> Nothing in the taskbar or control panel is called 'my bluetooth
> places'
>
> Thanks
>
> Gary

Good work on the tutorial!

When I got 3rd party drivers into SP2 they would not stay there for long. I think it may
have been due to the dongle disconnecting briefly then installing the SP2 drivers when it
re-connected.

Microsoft article 883258 suggests that it might be due to my microwave... I only have a
puny dongle

I am never quite sure whether "device" in the article means dongle or phone. Folk do seem
to be having very variable results.

Belkin (a dongle "manufacturer") have a similar workaround as a word doc (the first one
they sent me was in French!)

Pat.

"BruceR" <[email protected]> wrote in message
news:[email protected]...
>I posted a tutorial about this here earlier in the week and have also posted it to my
>blogsite (for lack of a better place).
> Take a look at it and then let me know if you have any questions.
> http://brobin111.blogspot.com/
>
> From:Gary Sams
> [email protected]
>
>> "BruceR" <[email protected]> wrote in message
>> news:[email protected]...
>>> You should be able to find the phone from the PC using My Bluetooth
>>> Places if you have a dongle on the PC. As for the 12 digit number,
>>> every BT device has one, like a MAC address, but you won't find it
>>> printed on the device. You can get it with My Bluetooth Places.
>>>
>>> From:Gary Sams
>>> [email protected]
>>>
>>>> ">
>>>>
>>>> Gary
>>>
>>
>> Sorry, but what and where is 'My Bluetooth Places'?. I have now
>> uninstalled the Blue Manager software which came with the phone and
>> allowed XP to recognize the dongle and install the built in software.
>> This is much more limited than 'Blue Manager' but should allow files
>> to be transferred. I have an icon called mRouter in my taskbar with
>> an option to find bluetooth devices - when I do so it finds the phone
>> as a new device, but when I click on OK I get the error message
>> 'failed to connect to (the device) - the requested address is not
>> valid in its context.' I also have a phone icon in my taskbar called connection
>> manager.
>> Nothing in the taskbar or control panel is called 'my bluetooth
>> places'
>>
>> Thanks
>>
>> Gary
>
>

Thanks. If you change the name of the MS driver than it won't reinstall
next time and you'll automatically get the CSR one.

From:Pat
[email protected]

> Good work on the tutorial!
>
> When I got 3rd party drivers into SP2 they would not stay there for
> long. I think it may have been due to the dongle disconnecting
> briefly then installing the SP2 drivers when it re-connected.
>
> Microsoft article 883258 suggests that it might be due to my
> microwave... I only have a puny dongle
>
> I am never quite sure whether "device" in the article means dongle or
> phone. Folk do seem to be having very variable results.
>
> Belkin (a dongle "manufacturer") have a similar workaround as a word
> doc (the first one they sent me was in French!)
>
> Pat.
>
> "BruceR" <[email protected]> wrote in message
> news:[email protected]...
>> I posted a tutorial about this here earlier in the week and have
>> also posted it to my blogsite (for lack of a better place).
>> Take a look at it and then let me know if you have any questions.
>> http://brobin111.blogspot.com/
>>
>> From:Gary Sams
>> [email protected]
>>
>>> "BruceR" <[email protected]> wrote in message
>>> news:[email protected]...
>>>> You should be able to find the phone from the PC using My Bluetooth
>>>> Places if you have a dongle on the PC. As for the 12 digit number,
>>>> every BT device has one, like a MAC address, but you won't find it
>>>> printed on the device. You can get it with My Bluetooth Places.
>>>>
>>>> From:Gary Sams
>>>> [email protected]
>>>>
>>>>> ">
>>>>>
>>>>> Gary
>>>>
>>>
>>> Sorry, but what and where is 'My Bluetooth Places'?. I have now
>>> uninstalled the Blue Manager software which came with the phone and
>>> allowed XP to recognize the dongle and install the built in
>>> software. This is much more limited than 'Blue Manager' but should
>>> allow
>>> files to be transferred. I have an icon called mRouter in my taskbar
>>> with
>>> an option to find bluetooth devices - when I do so it finds the
>>> phone as a new device, but when I click on OK I get the error
>>> message
>>> 'failed to connect to (the device) - the requested address is not
>>> valid in its context.' I also have a phone icon in my taskbar
>>> called connection manager.
>>> Nothing in the taskbar or control panel is called 'my bluetooth
>>> places'
>>>
>>> Thanks
>>>
>>> Gary

It does seem that the software which came with my dongle is different from
everyone elses. Mine comes with Blue Manager 3.1c, and an internet search
suggests it is a pretty useful piece of software. I did manage to get it to
recognize the motorola once and worked well, but I don't know how I did it
and I can't do it again. I have uninstalled it and allowed XP to install
it's built in software. I am having the same problem finding the phone, so
it does not look like Blue Manager is the problem. However, I don't have 'My
Bluetooth Places'.

I have followed your suggestion and can get to 'Generic Bluetooth Radio'.
When I select 'update driver' I am prompted to insert the disc which came
with the hardware. I insert the Blue Manager disc but no other driver can be
found (bear in mind that Blue Manager is now uninstalled). Any suggestions
about where I can get hold of the driver or the 'My Bluetooth Places'
software. I did find a site called TDKsystems which offered a download of
the latter and have downloaded a file called bluetoothstack.zip - should I
try installing this, or is this likely to bespecific to their hardware?

Thanks

Gary


"BruceR" <[email protected]> wrote in message
news:[email protected]...
>I posted a tutorial about this here earlier in the week and have also
>posted it to my blogsite (for lack of a better place).
> Take a look at it and then let me know if you have any questions.
> http://brobin111.blogspot.com/
>
> From:Gary Sams
> [email protected]
>
>> "BruceR" <[email protected]> wrote in message
>> news:[email protected]...
>>> You should be able to find the phone from the PC using My Bluetooth
>>> Places if you have a dongle on the PC. As for the 12 digit number,
>>> every BT device has one, like a MAC address, but you won't find it
>>> printed on the device. You can get it with My Bluetooth Places.
>>>
>>> From:Gary Sams
>>> [email protected]
>>>
>>>> ">
>>>>
>>>> Gary
>>>
>>
>> Sorry, but what and where is 'My Bluetooth Places'?. I have now
>> uninstalled the Blue Manager software which came with the phone and
>> allowed XP to recognize the dongle and install the built in software.
>> This is much more limited than 'Blue Manager' but should allow files
>> to be transferred. I have an icon called mRouter in my taskbar with
>> an option to find bluetooth devices - when I do so it finds the phone
>> as a new device, but when I click on OK I get the error message
>> 'failed to connect to (the device) - the requested address is not
>> valid in its context.' I also have a phone icon in my taskbar called
>> connection manager.
>> Nothing in the taskbar or control panel is called 'my bluetooth
>> places'
>>
>> Thanks
>>
>> Gary
>
>

This is the Widcomm software that works for me:
http://www.elito-epox.com/dl/techsupp/BTW_1_4_2_10.zip



From:Gary Sams
[email protected]

> It does seem that the software which came with my dongle is different
> from everyone elses. Mine comes with Blue Manager 3.1c, and an
> internet search suggests it is a pretty useful piece of software. I
> did manage to get it to recognize the motorola once and worked well,
> but I don't know how I did it and I can't do it again. I have
> uninstalled it and allowed XP to install it's built in software. I am
> having the same problem finding the phone, so it does not look like
> Blue Manager is the problem. However, I don't have 'My Bluetooth
> Places'.
> I have followed your suggestion and can get to 'Generic Bluetooth
> Radio'. When I select 'update driver' I am prompted to insert the
> disc which came with the hardware. I insert the Blue Manager disc but
> no other driver can be found (bear in mind that Blue Manager is now
> uninstalled). Any suggestions about where I can get hold of the
> driver or the 'My Bluetooth Places' software. I did find a site
> called TDKsystems which offered a download of the latter and have
> downloaded a file called bluetoothstack.zip - should I try installing
> this, or is this likely to bespecific to their hardware?
> Thanks
>
> Gary
>
>
> "BruceR" <[email protected]> wrote in message
> news:[email protected]...
>> I posted a tutorial about this here earlier in the week and have also
>> posted it to my blogsite (for lack of a better place).
>> Take a look at it and then let me know if you have any questions.
>> http://brobin111.blogspot.com/
>>
>> From:Gary Sams
>> [email protected]
>>
>>> "BruceR" <[email protected]> wrote in message
>>> news:[email protected]...
>>>> You should be able to find the phone from the PC using My Bluetooth
>>>> Places if you have a dongle on the PC. As for the 12 digit number,
>>>> every BT device has one, like a MAC address, but you won't find it
>>>> printed on the device. You can get it with My Bluetooth Places.
>>>>
>>>> From:Gary Sams
>>>> [email protected]
>>>>
>>>>> ">
>>>>>
>>>>> Gary
>>>>
>>>
>>> Sorry, but what and where is 'My Bluetooth Places'?. I have now
>>> uninstalled the Blue Manager software which came with the phone and
>>> allowed XP to recognize the dongle and install the built in
>>> software. This is much more limited than 'Blue Manager' but should
>>> allow files to be transferred. I have an icon called mRouter in my
>>> taskbar with an option to find bluetooth devices - when I do so it
>>> finds the phone as a new device, but when I click on OK I get the
>>> error message 'failed to connect to (the device) - the requested
>>> address is not valid in its context.' I also have a phone icon in
>>> my taskbar called connection manager.
>>> Nothing in the taskbar or control panel is called 'my bluetooth
>>> places'
>>>
>>> Thanks
>>>
>>> Gary

Hi again BruceR
Did you mean to rename in C: all the drivers shown in Device Manager/Properties/Drivers
for the Ms Enumerator and the (Ms) Bluetooth Device or did you mean renaming the .inf file
(s?)
Thanks,
Pat.

"BruceR" <[email protected]> wrote in message
news:[email protected]...
> Thanks. If you change the name of the MS driver than it won't reinstall next time and
> you'll automatically get the CSR one.
>
> From:Pat
> [email protected]
>
>> Good work on the tutorial!
>>
>> When I got 3rd party drivers into SP2 they would not stay there for
>> long. I think it may have been due to the dongle disconnecting
>> briefly then installing the SP2 drivers when it re-connected.
>>
>> Microsoft article 883258 suggests that it might be due to my
>> microwave... I only have a puny dongle
>>
>> I am never quite sure whether "device" in the article means dongle or
>> phone. Folk do seem to be having very variable results.
>>
>> Belkin (a dongle "manufacturer") have a similar workaround as a word
>> doc (the first one they sent me was in French!)
>>
>> Pat.
>>
>> "BruceR" <[email protected]> wrote in message
>> news:[email protected]...
>>> I posted a tutorial about this here earlier in the week and have
>>> also posted it to my blogsite (for lack of a better place).
>>> Take a look at it and then let me know if you have any questions.
>>> http://brobin111.blogspot.com/
>>>

Just one file as described below:

Excerpted from MS article #840635:

Rename the %WINDIR%\inf\Bth.inf file to Bth.bak before you install or
reinstall the third-party device or stack. When you rename the file, you
prevent Windows Plug and Play PNP from using that INF file to install
the Bluetooth driver that is included with Windows XP SP2. To rename the
file, follow these steps: 1. Click Start, click Run, type %windir%\inf
in the Open box, and then click OK.
2. Right-click Bth.inf, and then click Rename.
3. Rename Bth.inf to Bth.bak, and then press ENTER.
4. Install the third-party Bluetooth driver.


From:Pat
[email protected]

> Hi again BruceR
> Did you mean to rename in C: all the drivers shown in Device
> Manager/Properties/Drivers for the Ms Enumerator and the (Ms)
> Bluetooth Device or did you mean renaming the .inf file (s?)
> Thanks,
> Pat.
>
> "BruceR" <[email protected]> wrote in message
> news:[email protected]...
>> Thanks. If you change the name of the MS driver than it won't
>> reinstall next time and you'll automatically get the CSR one.
>>
>> From:Pat
>> [email protected]
>>
>>> Good work on the tutorial!
>>>
>>> When I got 3rd party drivers into SP2 they would not stay there for
>>> long. I think it may have been due to the dongle disconnecting
>>> briefly then installing the SP2 drivers when it re-connected.
>>>
>>> Microsoft article 883258 suggests that it might be due to my
>>> microwave... I only have a puny dongle
>>>
>>> I am never quite sure whether "device" in the article means dongle
>>> or phone. Folk do seem to be having very variable results.
>>>
>>> Belkin (a dongle "manufacturer") have a similar workaround as a word
>>> doc (the first one they sent me was in French!)
>>>
>>> Pat.
>>>
>>> "BruceR" <[email protected]> wrote in message
>>> news:[email protected]...
>>>> I posted a tutorial about this here earlier in the week and have
>>>> also posted it to my blogsite (for lack of a better place).
>>>> Take a look at it and then let me know if you have any questions.
>>>> http://brobin111.blogspot.com/

You only need to temporarily rename the bth.inf file. Read the
referenced Microsoft KB for exact instructions.

Dick

On Sun, 23 Jan 2005 04:49:39 -0000, "Pat" <[email protected]> wrote:

>Hi again BruceR
>Did you mean to rename in C: all the drivers shown in Device Manager/Properties/Drivers
>for the Ms Enumerator and the (Ms) Bluetooth Device or did you mean renaming the .inf file
>(s?)
>Thanks,
>Pat.

Downloaded that but when I try to use it I am told 'Your bluetooth licence
does not include use with this Bluetooth Device [6]' Do I have to get it
licensed somehow?

Gary


"BruceR" <[email protected]> wrote in message
news:[email protected]...
> This is the Widcomm software that works for me:
> http://www.elito-epox.com/dl/techsupp/BTW_1_4_2_10.zip
>
>
>
> From:Gary Sams
> [email protected]
>
>> It does seem that the software which came with my dongle is different
>> from everyone elses. Mine comes with Blue Manager 3.1c, and an
>> internet search suggests it is a pretty useful piece of software. I
>> did manage to get it to recognize the motorola once and worked well,
>> but I don't know how I did it and I can't do it again. I have
>> uninstalled it and allowed XP to install it's built in software. I am
>> having the same problem finding the phone, so it does not look like
>> Blue Manager is the problem. However, I don't have 'My Bluetooth
>> Places'.
>> I have followed your suggestion and can get to 'Generic Bluetooth
>> Radio'. When I select 'update driver' I am prompted to insert the
>> disc which came with the hardware. I insert the Blue Manager disc but
>> no other driver can be found (bear in mind that Blue Manager is now
>> uninstalled). Any suggestions about where I can get hold of the
>> driver or the 'My Bluetooth Places' software. I did find a site
>> called TDKsystems which offered a download of the latter and have
>> downloaded a file called bluetoothstack.zip - should I try installing
>> this, or is this likely to bespecific to their hardware?
>> Thanks
>>
>> Gary
>>
>>
>> "BruceR" <[email protected]> wrote in message
>> news:[email protected]...
>>> I posted a tutorial about this here earlier in the week and have also
>>> posted it to my blogsite (for lack of a better place).
>>> Take a look at it and then let me know if you have any questions.
>>> http://brobin111.blogspot.com/
>>>
>>> From:Gary Sams
>>> [email protected]
>>>
>>>> "BruceR" <[email protected]> wrote in message
>>>> news:[email protected]...
>>>>> You should be able to find the phone from the PC using My Bluetooth
>>>>> Places if you have a dongle on the PC. As for the 12 digit number,
>>>>> every BT device has one, like a MAC address, but you won't find it
>>>>> printed on the device. You can get it with My Bluetooth Places.
>>>>>
>>>>> From:Gary Sams
>>>>> [email protected]
>>>>>
>>>>>> ">
>>>>>>
>>>>>> Gary
>>>>>
>>>>
>>>> Sorry, but what and where is 'My Bluetooth Places'?. I have now
>>>> uninstalled the Blue Manager software which came with the phone and
>>>> allowed XP to recognize the dongle and install the built in
>>>> software. This is much more limited than 'Blue Manager' but should
>>>> allow files to be transferred. I have an icon called mRouter in my
>>>> taskbar with an option to find bluetooth devices - when I do so it
>>>> finds the phone as a new device, but when I click on OK I get the
>>>> error message 'failed to connect to (the device) - the requested
>>>> address is not valid in its context.' I also have a phone icon in
>>>> my taskbar called connection manager.
>>>> Nothing in the taskbar or control panel is called 'my bluetooth
>>>> places'
>>>>
>>>> Thanks
>>>>
>>>> Gary
>
>