Motorola support (or lack of)

My MPT was certainly NOT free; I had to pay $50 for it!

"Mr.~G" <[email protected]> wrote in message
news:[email protected]...
> So the it came with SW that was FREE?
>
> Free crap is in my mind much better than expensive crap.
>
> MG
>
> Tony Clark wrote:
> > "Mr.~G." <[email protected]> wrote in message
> > news:[email protected]...
> >
> >>The original message from Craven is the point <It appears this "Mobile
> >>Phone Tools" (MPT) thing, sucks.> I used to have a Nokia and their
> >>software was not only excellent, it was FREE! MPT does suck. I guess
> >>that's the difference between American and Asian products?
> >>MG
> >
> >
> > The software that came with my Sony phones was crap as well, so that
sort of
> > blows up your Asian theory.
> >
> > TC
> >
> >

---

› See More: Motorola support (or lack of)

Lisa Simpson wrote:
> MPT REALLY sucks! Took me 3 days & 7 calls to TS to get mine to
> function for my V180; turns out the install instructions hipped w/it
> were completely wrong; the excuse was that "the phone is so new the
> proper installation instructions haven't been written yet";
>
> hm, ok, here's a good idea; let's release a product that no-one can
> use!
>
> "Mr.~G." <[email protected]> wrote in message
> news:[email protected]...
>> The original message from Craven is the point <It appears this
>> "Mobile Phone Tools" (MPT) thing, sucks.> I used to have a Nokia and
>> their software was not only excellent, it was FREE! MPT does suck.
>> I guess that's the difference between American and Asian products?
>> MG

Contribution time: post the *correct* installation instructions.

Q

You certainly overpaid. You can buy it on ebay for about 10 bucks.

From:Lisa Simpson
[email protected]

> My MPT was certainly NOT free; I had to pay $50 for it!
>
> "Mr.~G" <[email protected]> wrote in message
> news:[email protected]...
>> So the it came with SW that was FREE?
>>
>> Free crap is in my mind much better than expensive crap.
>>
>> MG
>>
>> Tony Clark wrote:
>>> "Mr.~G." <[email protected]> wrote in message
>>> news:[email protected]...
>>>
>>>> The original message from Craven is the point <It appears this
>>>> "Mobile Phone Tools" (MPT) thing, sucks.> I used to have a Nokia
>>>> and their software was not only excellent, it was FREE! MPT does
>>>> suck. I guess that's the difference between American and Asian
>>>> products?
>>>> MG
>>>
>>>
>>> The software that came with my Sony phones was crap as well, so
>>> that sort of blows up your Asian theory.
>>>
>>> TC

No cable...bluetooth.
"Jack Zwick" <[email protected]> wrote in message
news:[email protected]...
> In article <QVZVd.2932$%[email protected]>,
> "Craven Morehead" <[email protected]> wrote:
>
> > It appears this "Mobile Phone Tools" (MPT) thing, sucks. I know it
isn't
> > nearly as friendly as some of the previous s/w I've used. Going with
the
> > squeaky wheel theory, we should all probably start complaining (John N.
you
> > can abstain) to Motorola, BVRP (the folks who wrote it) and perhaps,
> > Cingular. Be as factual, courteous and succinct as possible. Acting
like
> > a jerk never gets one very far.
> >
> > For Motorola: 1-800-331-6456
> > http://commerce.motorola.com/consume...ontact_us.html
> >
> > For BVRP: (720) 330-1458
> > http://support.bvrp.com/support_form.php
> >
> > Cingular: God knows...I suppose 1-800-331-0500 or (611 from your
Cingular
> > phone)
> > http://www.cingular.com/customer_service/contact_us
>
> You are using a Genuine Motorola USB cable? Some third party USB cables
> are known to be problematic.

Hi there,

Well, I've been trying to get the synchronizing (or even transferring)
of my contacts from Outlook 2002 (english) though MPT v3.23 (english)
to my Motorola A780 (english). But MPT keeps messing up my contacts
all the time. It even oversees whole categories of contacts from
Outlook and keeps messing up home and office addresses. I've tried
different intstallations, I've tried different mappings apart from the
default, nothing works. I'd say it sucks. Especially for a phone
Motorola claims to be a business phone (sic).
I must say I managed to get the agenda synchronizing to work properly
after having installed the English version of MPT.

So, Motorola doesn't have things up to par at all. Let's leave it
there.... Don't want to spend energy more on the subject as both
Motorola and BPVR with their MPT have taken it all....

Nimby

Op Sun, 06 Mar 2005 12:00:24 GMT schreef "Mr.~G."
<[email protected]>:

>OK guys. Sorry for the distraction of American vs. the Far East (I love this
>US of A). The point was the MPT is buggy, it hangs during sync, it has
>trouble detecting the phone, it clobbers source data, etc. And that Moto
>seems to not care about releasing buggy code. Plus, I don't doubt that the
>micro-code is also buggy that is why the v551 also hangs and misbehaves.
>BTW, has Moto released any firmware upgrades to the V551?
>
>MG
>
>
>
>"BruceR" <[email protected]> wrote in message
>news:[email protected]...
>> Except in the US, MPT is usually bundled with the phone. In fact, when I
>> bought a v600 from a Hong Kong dealer, it was bundled with MPT, a BT
>> headset, and other goodies. US customers only look at price so the
>> carriers order the minimum configuration. Don't blame Moto - they're just
>> delivering what was ordered.
>>
>> From:Tony Clark
>> [email protected]
>>
>>> "Mr.~G" <[email protected]> wrote in message
>>> news:[email protected]...
>>>> So the it came with SW that was FREE?
>>>>
>>>> Free crap is in my mind much better than expensive crap.
>>>>
>>>> MG
>>>>
>>> SNIP
>>>
>>> Crap is still crap, free or otherwise. Plus you do understand that the
>>> bundled SW is not "free" right? MPT could be bundled as well but
>>> would you be willing to pay $35 more for a Moto phone to get "free"
>>> MPT software?
>>> TC
>>
>>
>

The best place you can look for answers concerning MPT is BVRP support
forum. It is quite dpressing though.