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  1. #1
    Martin Pick
    Guest
    hello, just got a V635 and as far as connecting to my pc is concerned it`s
    all very frustrating. I have a blue tooth dongle (itech one recommended by
    motorola) and when i try to activate it i get the error message "software
    does not have a license to run the hardware" which i thought was strange as
    it came with the hardware. Also when i connect the phone thro usb windows
    explorer recognises the phone fine as a removable drive but the phonetools
    software recognised the phone on its first activation and then refused to
    connect to it. The manuals for the phone and bluetooth dongle are less than
    explanatory so could anyone point me in the right direction as to what i or
    the hardware is doing wrong?
    TIA





    See More: Connecting V635 to PC




  2. #2
    BruceR
    Guest

    Re: Connecting V635 to PC

    This is a common problem easily solved. Please see my write-ups at
    http://brobin111.blogspot.com. Hope it helps.

    From:Martin Pick
    [email protected]

    > hello, just got a V635 and as far as connecting to my pc is concerned
    > it`s all very frustrating. I have a blue tooth dongle (itech one
    > recommended by motorola) and when i try to activate it i get the
    > error message "software does not have a license to run the hardware"
    > which i thought was strange as it came with the hardware. Also when i
    > connect the phone thro usb windows explorer recognises the phone fine
    > as a removable drive but the phonetools software recognised the phone
    > on its first activation and then refused to connect to it. The
    > manuals for the phone and bluetooth dongle are less than explanatory
    > so could anyone point me in the right direction as to what i or the
    > hardware is doing wrong? TIA






  3. #3
    Martin Pick
    Guest

    Re: Connecting V635 to PC

    thanks bruce. i actually got the dongle working with a little help from
    itech`s website. had to change the device driver from a microsoft generic
    driver to a csr usb device. works fine now although the usb connection is
    still temperamental.
    "BruceR" <[email protected]> wrote in message
    news:%[email protected]...
    > This is a common problem easily solved. Please see my write-ups at
    > http://brobin111.blogspot.com. Hope it helps.
    >
    > From:Martin Pick
    > [email protected]
    >
    >> hello, just got a V635 and as far as connecting to my pc is concerned
    >> it`s all very frustrating. I have a blue tooth dongle (itech one
    >> recommended by motorola) and when i try to activate it i get the
    >> error message "software does not have a license to run the hardware"
    >> which i thought was strange as it came with the hardware. Also when i
    >> connect the phone thro usb windows explorer recognises the phone fine
    >> as a removable drive but the phonetools software recognised the phone
    >> on its first activation and then refused to connect to it. The
    >> manuals for the phone and bluetooth dongle are less than explanatory
    >> so could anyone point me in the right direction as to what i or the
    >> hardware is doing wrong? TIA

    >
    >






  4. #4
    BruceR
    Guest

    Re: Connecting V635 to PC

    Yep, that's exactly what's in the blog. Be sure to remove or rename the
    MS driver so it won't cause future conflicts.

    From:Martin Pick
    [email protected]

    > thanks bruce. i actually got the dongle working with a little help
    > from itech`s website. had to change the device driver from a
    > microsoft generic driver to a csr usb device. works fine now although
    > the usb connection is still temperamental.
    > "BruceR" <[email protected]> wrote in message
    > news:%[email protected]...
    >> This is a common problem easily solved. Please see my write-ups at
    >> http://brobin111.blogspot.com. Hope it helps.
    >>
    >> From:Martin Pick
    >> [email protected]
    >>
    >>> hello, just got a V635 and as far as connecting to my pc is
    >>> concerned it`s all very frustrating. I have a blue tooth dongle
    >>> (itech one recommended by motorola) and when i try to activate it i
    >>> get the error message "software does not have a license to run the
    >>> hardware" which i thought was strange as it came with the hardware.
    >>> Also when i connect the phone thro usb windows explorer recognises
    >>> the phone fine as a removable drive but the phonetools software
    >>> recognised the phone on its first activation and then refused to
    >>> connect to it. The manuals for the phone and bluetooth dongle are
    >>> less than explanatory so could anyone point me in the right
    >>> direction as to what i or the hardware is doing wrong? TIA






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