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  1. #1
    Hello,

    I had Truesync plus working with my old T730 and my Palm desktop. My
    T730 was stolen and I replaced it with a V265 and I had to blow away my
    computer and reinstall XP Pro SP2.

    I've reinstalled Truesync Plus 3.1, but there's no Palm client in the
    list of stuff to sync my phone with. When I try to run product Updates
    I see "The Installer could not retrieve update information from the
    TrueSync Product Update server."

    I don't recall having this much trouble before. My only option appears
    to be synching with Outlook. Any idea why the Palm sych stuff isn't
    showing up? Any idea why the update isn't working? I tried
    temporarily turning off my Zone Alarm Pro, but the download still
    didn't work and there's no option to do anything other than install
    updates from the internet.


    It appears that there's a bunch of Palm synch stuff compressed into cab
    files in the TrueSync\us\accessor directory. I actually tried
    uncompressing the contents of the palmdesk.cab file that was in the
    TrueSync\us\accessor directory into my windows\system32 and running
    regsvr32 on them, but it didn't help.

    -Eric




    See More: Truesync plus and Palm




  2. #2
    SFB
    Guest

    Re: Truesync plus and Palm

    Eric, one quick answer on a part of your note:

    Truesync 3.1 is the LAST update... Motorola sold this product and they
    no longer support it.. been at least a year now or more.

    SFB

    [email protected] wrote:

    > Hello,
    >
    > I had Truesync plus working with my old T730 and my Palm desktop. My
    > T730 was stolen and I replaced it with a V265 and I had to blow away my
    > computer and reinstall XP Pro SP2.
    >
    > I've reinstalled Truesync Plus 3.1, but there's no Palm client in the
    > list of stuff to sync my phone with. When I try to run product Updates
    > I see "The Installer could not retrieve update information from the
    > TrueSync Product Update server."
    >
    > I don't recall having this much trouble before. My only option appears
    > to be synching with Outlook. Any idea why the Palm sych stuff isn't
    > showing up? Any idea why the update isn't working? I tried
    > temporarily turning off my Zone Alarm Pro, but the download still
    > didn't work and there's no option to do anything other than install
    > updates from the internet.
    >
    >
    > It appears that there's a bunch of Palm synch stuff compressed into cab
    > files in the TrueSync\us\accessor directory. I actually tried
    > uncompressing the contents of the palmdesk.cab file that was in the
    > TrueSync\us\accessor directory into my windows\system32 and running
    > regsvr32 on them, but it didn't help.
    >
    > -Eric
    >





  3. #3

    Re: Truesync plus and Palm

    Any idea on what files I need to get to sync with my palm? I was
    hoping that extracting the stuff in my
    TrueSync\us\accessor\PalmDesk.cab file would do it, but apparently not.




  4. #4

    Re: Truesync plus and Palm

    I did some more investigation and found another article that had my
    answer for Palm synching. See:

    http://groups-beta.google.com/group/...55a22e08479db2

    http://lab.clearideatech.com/motorol...ntegration.txt




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