Mobile Phone Tools - lots of frustration....

I hope someone can help. I just got a new Moto E815 to upgrade my wife's
old T730. I bought a copy of MPT and the cable. I was able to get a
connection to her old T730 to copy off her address book into MPT.

When I try to connect the E815 I can not get MPT to recognize the phone. I
am trying to set up a second profile (the first for the T730; second for the
E815.) I hear my PC make the little bing-bong sound when a USB device is
attached, so I assume I am making a connection to the PC just fine. When I
go into the process to detect the phone, the progress bar moves across and
then eventually comes back with a message about not being able to find the
phone.

Are there drivers that I need to install? This is really puzzling and
frustrating.
Thanks in advance!
Keith

---

› See More: Mobile Phone Tools - lots of frustration....

KWA <[email protected]> wrote:
> E815.) I hear my PC make the little bing-bong sound when a USB device is
> attached, so I assume I am making a connection to the PC just fine. When I

Does the bing-bong occur when you connect the phone, or other devices?

With MPT, the latest release 3.25b, is not available anywhere except Live
Update. Without connecting you phone, start MPT, which will complain about
not having a phone. Cancel that, and go to setup-LiveUpdate to get the
most recent version. Then try again.

You might have some leftover drivers in place from Windows trying to
recognize the phone. You might view the different pages in my earlier
posting to see which ones apply to you.

Motorola V551 Bluetooth Mobile Phone tools
http://makeashorterlink.com/?W39E65F8B

--
---
Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5

Clarence,

My PC makes the "bing-bong" whenever I plug in any USB device. (XP default,
I assume.)

As I mentioned in my original posting, I already have ver 3.25b, which I
understand to be the latest available version. I am still unable to get MPT
to recognize the phone. It picks up my old T730, but for some reason, it
will not recognize this phone.

Anyone have any suggestions? Are there drivers I should install?

Thanks, Keith

> KWA <[email protected]> wrote:
>> E815.) I hear my PC make the little bing-bong sound when a USB device
>> is
>> attached, so I assume I am making a connection to the PC just fine. When
>> I
>
> Does the bing-bong occur when you connect the phone, or other devices?
>
> With MPT, the latest release 3.25b, is not available anywhere except Live
> Update. Without connecting you phone, start MPT, which will complain
> about
> not having a phone. Cancel that, and go to setup-LiveUpdate to get the
> most recent version. Then try again.
>
> You might have some leftover drivers in place from Windows trying to
> recognize the phone. You might view the different pages in my earlier
> posting to see which ones apply to you.
>
> Motorola V551 Bluetooth Mobile Phone tools
> http://makeashorterlink.com/?W39E65F8B
>
> --
> ---
> Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5
>

KWA <[email protected]> wrote:

> My PC makes the "bing-bong" whenever I plug in any USB device. (XP
> default, I assume.)

> As I mentioned in my original posting, I already have ver 3.25b, which I

I saw the 3.25b in a different posting, after I had answered this posting
;-)

I would visit the pages I reference in my earlier posting. There is an
example of how to remove "hidden" devices. MPT doesn't like to use the
default Windows drivers. Try that, then plug in the phone after MPT is
started. In MPT F12 will show the communications with the phone. F6 will
let you change the modem com port it is trying to use (only 1-9 are viable,
MPT won't use 10+). Start,ControlPanel,phone-and-modem should let you run
a diagnostic on the modem. This query needs to work in order for MPT to
use the serial port. MPT communicates in "AT-mode" as if the phone were a
modem, except for Multi-Media Studio.

It's possible that you have plugged the T730 into various USB ports, and
the new phone into various USB ports, each of which takes up a comm port
number. I had a USB cable v220, and now I have a Bluetooth V551. The v220
is comm5 (makes sense, above the "standard" comm ports). The V551 is com7,
and both phones work with MPT, although I did have trouble getting started.

--
---
Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5

what u need to do is go to modems and drivers after u plug in theusb cord with the phone. then u select the modemthat saysmotorolla on it and open it and install it manually.

select browse and go to mobile phone tools/.inf/drivers/win_xp. install that.

it should work after u do that

Originally Posted by [email protected]

KWA <[email protected]> wrote:

> My PC makes the "bing-bong" whenever I plug in any USB device. (XP
> default, I assume.)

> As I mentioned in my original posting, I already have ver 3.25b, which I

I saw the 3.25b in a different posting, after I had answered this posting
;-)

I would visit the pages I reference in my earlier posting. There is an
example of how to remove "hidden" devices. MPT doesn't like to use the
default Windows drivers. Try that, then plug in the phone after MPT is
started. In MPT F12 will show the communications with the phone. F6 will
let you change the modem com port it is trying to use (only 1-9 are viable,
MPT won't use 10+). Start,ControlPanel,phone-and-modem should let you run
a diagnostic on the modem. This query needs to work in order for MPT to
use the serial port. MPT communicates in "AT-mode" as if the phone were a
modem, except for Multi-Media Studio.

It's possible that you have plugged the T730 into various USB ports, and
the new phone into various USB ports, each of which takes up a comm port
number. I had a USB cable v220, and now I have a Bluetooth V551. The v220
is comm5 (makes sense, above the "standard" comm ports). The V551 is com7,
and both phones work with MPT, although I did have trouble getting started.

--
---
Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5

Hope this can be of some help..

Does the phone have memory card capabilities?

I recently tried to connect my E398 to the PC and it would not see it.
I found that the USB connection settings on the phone were set to memory
card instead of Fax/Data.

I believe this setting should be on Fax/Data to communicate correctly. After
I changed this, the computer saw it immediately.


Dale


"cito48" <[email protected]> wrote in message
news:[email protected]...
>
> what u need to do is go to modems and drivers after u plug in theusb
> cord with the phone. then u select the modemthat saysmotorolla on it
> and open it and install it manually.
>
> select browse and go to mobile phone tools/.inf/drivers/win_xp.
> install that.
>
> it should work after u do that
>
>
>
>
>
> [email protected] Wrote:
> > KWA <[email protected]> wrote:
> >
> > > My PC makes the "bing-bong" whenever I plug in any USB device. (XP
> > > default, I assume.)
> >
> > > As I mentioned in my original posting, I already have ver 3.25b,
> > which I
> >
> > I saw the 3.25b in a different posting, after I had answered this
> > posting
> > ;-)
> >
> > I would visit the pages I reference in my earlier posting. There is
> > an
> > example of how to remove "hidden" devices. MPT doesn't like to use
> > the
> > default Windows drivers. Try that, then plug in the phone after MPT
> > is
> > started. In MPT F12 will show the communications with the phone. F6
> > will
> > let you change the modem com port it is trying to use (only 1-9 are
> > viable,
> > MPT won't use 10+). Start,ControlPanel,phone-and-modem should let you
> > run
> > a diagnostic on the modem. This query needs to work in order for MPT
> > to
> > use the serial port. MPT communicates in "AT-mode" as if the phone
> > were a
> > modem, except for Multi-Media Studio.
> >
> > It's possible that you have plugged the T730 into various USB ports,
> > and
> > the new phone into various USB ports, each of which takes up a comm
> > port
> > number. I had a USB cable v220, and now I have a Bluetooth V551. The
> > v220
> > is comm5 (makes sense, above the "standard" comm ports). The V551 is
> > com7,
> > and both phones work with MPT, although I did have trouble getting
> > started.
> >
> > --
> > ---
> > Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5
>
>
> --
> cito48
> ------------------------------------------------------------------------
> Cell Phone Forums: http://cellphoneforums.net
> View this thread: http://cellphoneforums.net/t188055.html
>

http://support.bvrp.com/

Originally Posted by cito48

what u need to do is go to modems and drivers after u plug in theusb cord with the phone. then u select the modemthat saysmotorolla on it and open it and install it manually.

select browse and go to mobile phone tools/.inf/drivers/win_xp. install that.

it should work after u do that

http://support.bvrp.com/

to show hidden devices in device manager you need to

open a cmd prompt (either click on dos prompt or use run and type cmd)
then type

set devmgr_show_nonpresent_devices=1

then

devmgmt.msc

to open a device manager window. Then you can type exit and press enter in the command window to close it. Then in the dev. man window go to view and select 'show hidden devices'. The ones that are greyed out are either no longer in use or not attached at the moment and can be removed by right clicking and selecting uninstall. If you don't know what it is or if you need it it's probably best to leave it, but if you delete something you need windows will just re-install it next time you plug it in.

Originally Posted by cito48

what u need to do is go to modems and drivers after u plug in theusb cord with the phone. then u select the modemthat saysmotorolla on it and open it and install it manually.

select browse and go to mobile phone tools/.inf/drivers/win_xp. install that.

it should work after u do that

you shouldn't have any trouble if you follow the instructions, except for the occasional win xp or microsoft driver conflicts.

and you can cutt the bing bong off in the control panel.

there is a trick with mpt with different phones..
dont plug in the phone untill it asks.
use the defualt profile, dont add a second one, it messes it up.
run the program, it will say it cant find the modem. you press detect. then
usb then plug in the phone
the little clock thing will spin around for awhile and then stop and then it
should work.

"KWA" <[email protected]> wrote in message
news:[email protected]...
> I hope someone can help. I just got a new Moto E815 to upgrade my wife's
> old T730. I bought a copy of MPT and the cable. I was able to get a
> connection to her old T730 to copy off her address book into MPT.
>
> When I try to connect the E815 I can not get MPT to recognize the phone.
I
> am trying to set up a second profile (the first for the T730; second for
the
> E815.) I hear my PC make the little bing-bong sound when a USB device is
> attached, so I assume I am making a connection to the PC just fine. When
I
> go into the process to detect the phone, the progress bar moves across and
> then eventually comes back with a message about not being able to find the
> phone.
>
> Are there drivers that I need to install? This is really puzzling and
> frustrating.
> Thanks in advance!
> Keith
>
>

Yes, I have noticed that problem too...
I have my phone already plugged in, when that notice regarding it can't find
the phone, I unplug and plug it in again immediately at the USB connection.
Then the clock starts turning..

Dale

phone comes up
"Aaron" <[email protected]> wrote in message
news:[email protected]...
> there is a trick with mpt with different phones..
> dont plug in the phone untill it asks.
> use the defualt profile, dont add a second one, it messes it up.
> run the program, it will say it cant find the modem. you press detect.
then
> usb then plug in the phone
> the little clock thing will spin around for awhile and then stop and then
it
> should work.
>
> "KWA" <[email protected]> wrote in message
> news:[email protected]...
> > I hope someone can help. I just got a new Moto E815 to upgrade my
wife's
> > old T730. I bought a copy of MPT and the cable. I was able to get a
> > connection to her old T730 to copy off her address book into MPT.
> >
> > When I try to connect the E815 I can not get MPT to recognize the phone.
> I
> > am trying to set up a second profile (the first for the T730; second for
> the
> > E815.) I hear my PC make the little bing-bong sound when a USB device
is
> > attached, so I assume I am making a connection to the PC just fine.
When
> I
> > go into the process to detect the phone, the progress bar moves across
and
> > then eventually comes back with a message about not being able to find
the
> > phone.
> >
> > Are there drivers that I need to install? This is really puzzling and
> > frustrating.
> > Thanks in advance!
> > Keith
> >
> >
>
>

Aaron <[email protected]> wrote:
> there is a trick with mpt with different phones..
> dont plug in the phone untill it asks.
> use the defualt profile, dont add a second one, it messes it up.

I have two different phones configured, using two profiles.
It works fine for me. One is USB, the other is Bluetooth.

---
Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5