Weekly MPT Post

Installing MPT. Third weekly post. BVRP support is useless. When
installing the phone, I instantly get this:

=================================================
'An error occurred during the installation of the device.'
'The installation failed because a function driver was not specified
for this device instance'
=================================================

Removed everything. Cleared from registry. Reinstalled. Same thing.
Took all the advice I got (reboot, plug phone in, etc). Nothing works.

Will this work or should I just put it down to another ripoff?

---

› See More: Weekly MPT Post

[POSTED TO alt.cellular.motorola - REPLY ON USENET PLEASE]

In <[email protected]> on Fri, 07 Oct 2005 10:48:56
-0500, Spectrum <[email protected]> wrote:

>Installing MPT. Third weekly post. BVRP support is useless. When
>installing the phone, I instantly get this:
>
>=================================================
>'An error occurred during the installation of the device.'
>'The installation failed because a function driver was not specified
>for this device instance'
>=================================================
>
>Removed everything. Cleared from registry. Reinstalled. Same thing.
>Took all the advice I got (reboot, plug phone in, etc). Nothing works.
>
>Will this work or should I just put it down to another ripoff?

My guess is that you attached and installed the phone into Windows *before*
installing MPT, which results in an incompatible driver. Hopefully this will
help:

In <[email protected]> on Mon, 26 Sep 2005 02:
57:50 GMT, "David" <[email protected]> wrote:

If you are trying to get your Motorola phone to look like a modem. The
following information from, BRVP's (of Mobile PhoneTools fame) may be of
help:

Trouble installing or updating Motorola USB Modem drivers

Motorola phones use the built-in Windows USB modem driver (usbser.sys)
for communication with MPT. The USBMOT2000.INF driver file (which comes
with MPT) lists the USB product IDs for Motorola phones and instructs
Windows to use the usbser.sys file with them.

Unfortunately, the drivers may not be installed correctly for the phone
in any of these situations:

- The phone was plugged in before installing MPT and the user cancelled
out of the hardware wizard.

- The user had an old version of MPT (and thus an old version of the
driver file) that did not contain the product ID for a very new phone
(for example, the E815). And, even after LiveUpdating to the latest
version of MPT, the new driver file is not installed.

Recently, BVRP posted a driver installation tool on their website,
developed by Motorola, that will remove all instances of the old drivers
and any traces of previously installed phones. It will then install the
latest drivers and reinstall the phone, solving any issues. The driver
tool is at this location:

http://www.bvrp.com/Customers/Motorola/DriverTool.zip

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>

I had a V400 some time ago, and for the life of me could not get it to work
with MPT. I'm wondering if it was a firmware issue or something else. The
phone was flashed and unlocked to V600 software. It worked fine, but I
could not get Windows to recognize it as a Modem.

I've had a V600, V505, V551, and a V300 and had no problems whatsoever.



"Spectrum" <[email protected]> wrote in message
news:[email protected]...
> Installing MPT. Third weekly post. BVRP support is useless. When
> installing the phone, I instantly get this:
>
> =================================================
> 'An error occurred during the installation of the device.'
> 'The installation failed because a function driver was not specified
> for this device instance'
> =================================================
>
> Removed everything. Cleared from registry. Reinstalled. Same thing.
> Took all the advice I got (reboot, plug phone in, etc). Nothing works.
>
> Will this work or should I just put it down to another ripoff?

"John Navas" <[email protected]> wrote in message
news:[email protected]...
| [POSTED TO alt.cellular.motorola - REPLY ON USENET PLEASE]
|
| In <[email protected]> on Fri, 07 Oct 2005
10:48:56
| -0500, Spectrum <[email protected]> wrote:
|
| >Installing MPT. Third weekly post. BVRP support is useless. When
| >installing the phone, I instantly get this:
| >
| >=================================================
| >'An error occurred during the installation of the device.'
| >'The installation failed because a function driver was not specified
| >for this device instance'
| >=================================================
| >
| >Removed everything. Cleared from registry. Reinstalled. Same thing.
| >Took all the advice I got (reboot, plug phone in, etc). Nothing works.
| >
| >Will this work or should I just put it down to another ripoff?
|
| My guess is that you attached and installed the phone into Windows
*before*
| installing MPT, which results in an incompatible driver.
|
..home.att.net/#Cingular>

Money says that's what he did, my brother did the same thing before and that
looks like the error he got.