RAZR V3 shuts off all the time (FIX!!!)

I have a black motorola razr v3 I got new from cingular less than a
month ago. I noticed the phone would not be on when I expected it to
be, with the following symptoms:

-sometimes I would pick up the phone after it had been sitting
somewhere and see the backlight flicker and then the phone would be off
-sometimes I would be talking on or using the phone and it would
suddenly shut off
-sometimes I would pick up the phone and it would simply be off when it
should have been on

in all cases the phone should have been on (I always leave it on),
battery life was not depleted and this was verified by turning the
phone on again and noting the battery gauge was not empty and the phone
would operate for several hours thereafter

THE TEST

to see if this fix will work for you, try this:

with your RAZR powered on, and flip closed, hold it facing you so you
can see the external lcd and the external lcd is right-side-up (so you
can read it). hold it about an inch above a mouse pad or other firm
material that wont scratch, and drop it. do it so the phone doesnt flop
over, i.e. just let the phone free fall between your thumb and pointer
finger but keep you fingers there as guides so the phone doesnt fall
over. repeat this 5 - 10 times. if your phone powers off suddenly, this
fix will probably help you. an additional test you can do is to take
the battery cover off and gently slide the battery around horizontally
and vertically on the contacts. (dont pull it outwards). you can push
it down on the contacts too and let it spring back up. if any of that
turns the phone off, read on:

THE FIX

on my phone, there was a greasy dusty buildup on the phones battery
contacts. I dont know why this is, as the phone is only a month old and
I've only had the cover off on clean envrionments for a total of about
30 seconds probably.

take the battery cover off
remove the battery
using rubbing alcohol and a qtip or NON LOTION kleenex, wipe the 4 gold
battery contacts on the phone AND battery with the rubbing alcohol. its
kind of awkward to get into the little nooks and crannies, so make sure
you get them clean and you dont leave any lint from the qtip or
kleexex. dont use a ton of rubbing alcohol either, you only need a
little bit, the qtip or kleenex just needs to be damp.
put the battery back in the phone.

repeat the tests.

my phone was turning off when i slid the battery around or dropped it
on the mousepad, and during use as I noticed (seems like opening the
flip or picking up the phone was probably vibrating the battery and
causing intermittent power loss). but after the fix, the phone doesnt
shut off when I move the battery around or drop it on the mousepad.
problem fixed!!

---

› See More: RAZR V3 shuts off all the time (FIX!!!)

<[email protected]> wrote in message
news:[email protected]...
>I have a black motorola razr v3 I got new from cingular less than a
> month ago. I noticed the phone would not be on when I expected it to
> be, with the following symptoms:
>
> -sometimes I would pick up the phone after it had been sitting
> somewhere and see the backlight flicker and then the phone would be off
> -sometimes I would be talking on or using the phone and it would
> suddenly shut off
> -sometimes I would pick up the phone and it would simply be off when it
> should have been on
>
> in all cases the phone should have been on (I always leave it on),
> battery life was not depleted and this was verified by turning the
> phone on again and noting the battery gauge was not empty and the phone
> would operate for several hours thereafter
>
> THE TEST
>
> to see if this fix will work for you, try this:
>
> with your RAZR powered on, and flip closed, hold it facing you so you
> can see the external lcd and the external lcd is right-side-up (so you
> can read it). hold it about an inch above a mouse pad or other firm
> material that wont scratch, and drop it. do it so the phone doesnt flop
> over, i.e. just let the phone free fall between your thumb and pointer
> finger but keep you fingers there as guides so the phone doesnt fall
> over. repeat this 5 - 10 times. if your phone powers off suddenly, this
> fix will probably help you. an additional test you can do is to take
> the battery cover off and gently slide the battery around horizontally
> and vertically on the contacts. (dont pull it outwards). you can push
> it down on the contacts too and let it spring back up. if any of that
> turns the phone off, read on:
>
> THE FIX
>
> on my phone, there was a greasy dusty buildup on the phones battery
> contacts. I dont know why this is, as the phone is only a month old and
> I've only had the cover off on clean envrionments for a total of about
> 30 seconds probably.
>
> take the battery cover off
> remove the battery
> using rubbing alcohol and a qtip or NON LOTION kleenex, wipe the 4 gold
> battery contacts on the phone AND battery with the rubbing alcohol. its
> kind of awkward to get into the little nooks and crannies, so make sure
> you get them clean and you dont leave any lint from the qtip or
> kleexex. dont use a ton of rubbing alcohol either, you only need a
> little bit, the qtip or kleenex just needs to be damp.
> put the battery back in the phone.
>
> repeat the tests.
>
> my phone was turning off when i slid the battery around or dropped it
> on the mousepad, and during use as I noticed (seems like opening the
> flip or picking up the phone was probably vibrating the battery and
> causing intermittent power loss). but after the fix, the phone doesnt
> shut off when I move the battery around or drop it on the mousepad.
> problem fixed!!
>

Or clean the battery contacts with a pencil eraser.

...
bamp

A pencil eraser is too big to reach past the battery contact guards or
behind the battery connector tab, plus it might leave rubber flakes and
it wont remove grease or other non solid buildups.

bamp wrote:
> <[email protected]> wrote in message
> news:[email protected]...
> >I have a black motorola razr v3 I got new from cingular less than a
> > month ago. I noticed the phone would not be on when I expected it to
> > be, with the following symptoms:
> >
> > -sometimes I would pick up the phone after it had been sitting
> > somewhere and see the backlight flicker and then the phone would be off
> > -sometimes I would be talking on or using the phone and it would
> > suddenly shut off
> > -sometimes I would pick up the phone and it would simply be off when it
> > should have been on
> >
> > in all cases the phone should have been on (I always leave it on),
> > battery life was not depleted and this was verified by turning the
> > phone on again and noting the battery gauge was not empty and the phone
> > would operate for several hours thereafter
> >
> > THE TEST
> >
> > to see if this fix will work for you, try this:
> >
> > with your RAZR powered on, and flip closed, hold it facing you so you
> > can see the external lcd and the external lcd is right-side-up (so you
> > can read it). hold it about an inch above a mouse pad or other firm
> > material that wont scratch, and drop it. do it so the phone doesnt flop
> > over, i.e. just let the phone free fall between your thumb and pointer
> > finger but keep you fingers there as guides so the phone doesnt fall
> > over. repeat this 5 - 10 times. if your phone powers off suddenly, this
> > fix will probably help you. an additional test you can do is to take
> > the battery cover off and gently slide the battery around horizontally
> > and vertically on the contacts. (dont pull it outwards). you can push
> > it down on the contacts too and let it spring back up. if any of that
> > turns the phone off, read on:
> >
> > THE FIX
> >
> > on my phone, there was a greasy dusty buildup on the phones battery
> > contacts. I dont know why this is, as the phone is only a month old and
> > I've only had the cover off on clean envrionments for a total of about
> > 30 seconds probably.
> >
> > take the battery cover off
> > remove the battery
> > using rubbing alcohol and a qtip or NON LOTION kleenex, wipe the 4 gold
> > battery contacts on the phone AND battery with the rubbing alcohol. its
> > kind of awkward to get into the little nooks and crannies, so make sure
> > you get them clean and you dont leave any lint from the qtip or
> > kleexex. dont use a ton of rubbing alcohol either, you only need a
> > little bit, the qtip or kleenex just needs to be damp.
> > put the battery back in the phone.
> >
> > repeat the tests.
> >
> > my phone was turning off when i slid the battery around or dropped it
> > on the mousepad, and during use as I noticed (seems like opening the
> > flip or picking up the phone was probably vibrating the battery and
> > causing intermittent power loss). but after the fix, the phone doesnt
> > shut off when I move the battery around or drop it on the mousepad.
> > problem fixed!!
> >
>
> Or clean the battery contacts with a pencil eraser.
>
> ..
> bamp

Whatever trips your trigger, but an eraser will buff the gold contacts, make
them shiny & new. Get a smaller eraser

...
bamp

<[email protected]> wrote in message
news:[email protected]...
>A pencil eraser is too big to reach past the battery contact guards or
> behind the battery connector tab, plus it might leave rubber flakes and
> it wont remove grease or other non solid buildups.
>
> bamp wrote:
>> <[email protected]> wrote in message
>> news:[email protected]...
>> >I have a black motorola razr v3 I got new from cingular less than a
>> > month ago. I noticed the phone would not be on when I expected it to
>> > be, with the following symptoms:
>> >
>> > -sometimes I would pick up the phone after it had been sitting
>> > somewhere and see the backlight flicker and then the phone would be off
>> > -sometimes I would be talking on or using the phone and it would
>> > suddenly shut off
>> > -sometimes I would pick up the phone and it would simply be off when it
>> > should have been on
>> >
>> > in all cases the phone should have been on (I always leave it on),
>> > battery life was not depleted and this was verified by turning the
>> > phone on again and noting the battery gauge was not empty and the phone
>> > would operate for several hours thereafter
>> >
>> > THE TEST
>> >
>> > to see if this fix will work for you, try this:
>> >
>> > with your RAZR powered on, and flip closed, hold it facing you so you
>> > can see the external lcd and the external lcd is right-side-up (so you
>> > can read it). hold it about an inch above a mouse pad or other firm
>> > material that wont scratch, and drop it. do it so the phone doesnt flop
>> > over, i.e. just let the phone free fall between your thumb and pointer
>> > finger but keep you fingers there as guides so the phone doesnt fall
>> > over. repeat this 5 - 10 times. if your phone powers off suddenly, this
>> > fix will probably help you. an additional test you can do is to take
>> > the battery cover off and gently slide the battery around horizontally
>> > and vertically on the contacts. (dont pull it outwards). you can push
>> > it down on the contacts too and let it spring back up. if any of that
>> > turns the phone off, read on:
>> >
>> > THE FIX
>> >
>> > on my phone, there was a greasy dusty buildup on the phones battery
>> > contacts. I dont know why this is, as the phone is only a month old and
>> > I've only had the cover off on clean envrionments for a total of about
>> > 30 seconds probably.
>> >
>> > take the battery cover off
>> > remove the battery
>> > using rubbing alcohol and a qtip or NON LOTION kleenex, wipe the 4 gold
>> > battery contacts on the phone AND battery with the rubbing alcohol. its
>> > kind of awkward to get into the little nooks and crannies, so make sure
>> > you get them clean and you dont leave any lint from the qtip or
>> > kleexex. dont use a ton of rubbing alcohol either, you only need a
>> > little bit, the qtip or kleenex just needs to be damp.
>> > put the battery back in the phone.
>> >
>> > repeat the tests.
>> >
>> > my phone was turning off when i slid the battery around or dropped it
>> > on the mousepad, and during use as I noticed (seems like opening the
>> > flip or picking up the phone was probably vibrating the battery and
>> > causing intermittent power loss). but after the fix, the phone doesnt
>> > shut off when I move the battery around or drop it on the mousepad.
>> > problem fixed!!
>> >
>>
>> Or clean the battery contacts with a pencil eraser.
>>
>> ..
>> bamp
>

[email protected] wrote:
> I have a black motorola razr v3 I got new from cingular less than a
> month ago. I noticed the phone would not be on when I expected it to
> be, with the following symptoms:
>
> -sometimes I would pick up the phone after it had been sitting
> somewhere and see the backlight flicker and then the phone would be off
> -sometimes I would be talking on or using the phone and it would
> suddenly shut off
> -sometimes I would pick up the phone and it would simply be off when it
> should have been on
>
> in all cases the phone should have been on (I always leave it on),
> battery life was not depleted and this was verified by turning the
> phone on again and noting the battery gauge was not empty and the phone
> would operate for several hours thereafter
>

Fear not, the age discriminators at MOT are working to fix this:

12-28-05 Chicago Suntimes
"Motorola, which has signed on several hundred college graduates over
the last two years, said it limits hires to the best and brightest
Gen-Y'ers.

Victoria Yates, director of global university relations for the
Schaumburg company, said managers generally are impressed with what the
"freshly hired'' have done. Those workers, she said, are constantly
seeking more to do.
"These folks are highly energetic,'' Yates said. "They want to
continuously be challenged.''