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  1. #1
    Motorola Phone Tools is the worse software I have ever used, as well as
    constantly crashing and I have to reboot every time I try to use it and
    it doesn't recognize SIM Contacts. Can anyone suggest an alternative
    that works please? Ideally one with a sensible Window Interface instead
    of an ugly and pointless phone image interface. All I want to do is
    download my SIM contacts into a .csv or text file. I could backup my
    contacts onto a harware sim car reader but surely someone has written a
    sensible program to do this. File transfer of images etc is an option
    bonus. Many Thanks, William




    See More: Motorola Phone Tools is the worse software I have ever used




  2. #2
    spawn
    Guest

    Re: Motorola Phone Tools is the worse software I have ever used

    And you are tring to figure out why is crashing huh .....hey brain man
    you need another program not moto tools because moto tools is for
    normal phones from what i understand and not compatible with sim card
    sounds more like you have a nextel phone?? how wrong am i?
    if im wrong then correct me but i had the same problem tried to use
    moto tools on a iden phone and it keep crashing and reeboting all the
    time until i found programs for iden phone.



    On 25 Nov 2006 14:33:34 -0800, [email protected] wrote:

    >Motorola Phone Tools is the worse software I have ever used, as well as
    >constantly crashing and I have to reboot every time I try to use it and
    >it doesn't recognize SIM Contacts. Can anyone suggest an alternative
    >that works please? Ideally one with a sensible Window Interface instead
    >of an ugly and pointless phone image interface. All I want to do is
    >download my SIM contacts into a .csv or text file. I could backup my
    >contacts onto a harware sim car reader but surely someone has written a
    >sensible program to do this. File transfer of images etc is an option
    >bonus. Many Thanks, William




  3. #3
    Bob Martin
    Guest

    Re: Motorola Phone Tools is the worse software I have ever used

    in 126016 20061126 045130 spawn <[email protected]****You.com> wrote:
    >And you are tring to figure out why is crashing huh .....hey brain man
    >you need another program not moto tools because moto tools is for
    >normal phones from what i understand and not compatible with sim card
    >sounds more like you have a nextel phone?? how wrong am i?
    >if im wrong then correct me but i had the same problem tried to use
    >moto tools on a iden phone and it keep crashing and reeboting all the
    >time until i found programs for iden phone.
    >
    >
    >
    >On 25 Nov 2006 14:33:34 -0800, [email protected] wrote:
    >
    >>Motorola Phone Tools is the worse software I have ever used, as well as
    >>constantly crashing and I have to reboot every time I try to use it and
    >>it doesn't recognize SIM Contacts. Can anyone suggest an alternative
    >>that works please? Ideally one with a sensible Window Interface instead
    >>of an ugly and pointless phone image interface. All I want to do is
    >>download my SIM contacts into a .csv or text file. I could backup my
    >>contacts onto a harware sim car reader but surely someone has written a
    >>sensible program to do this. File transfer of images etc is an option
    >>bonus. Many Thanks, William


    I've had very little success with MPT, whether v3 or v4, and my phone is a
    Motorola V220.



  4. #4

    Re: Motorola Phone Tools is the worse software I have ever used

    I have the latest Motorola K1 KRZR and it comes with Motorola Phone
    Tools and a USB cable. But the software only allows transfer of the
    numbers in the phones memory, not the numbers in the SIM memory.
    Anyway, that's if you can get it to work at all! The program constantly
    crashes and the interface is the worst I have even seen. You remember
    in the old days Motorola phones were for losers, until they invented
    the V3 they were last place in the market. Well their software team
    didn't change, this is the worst stuff I have ever seen and I see
    dozens of posts by users who also think MPT sucks.
    On CNET I saw a review of Mobile Action's Handset Manager which unlike
    MPT looks like it works. Unfortunately, it runs only with their own USB
    cable, not the one supplied by Motorola. I would ideally like a program
    I can download over the net and use with my existing cable.
    *********************************************************************
    Can anyone out there answer my question--- Any software recommendations
    please to use instead of Motorola phone Tools?
    *********************************************************************




  5. #5

    Re: Motorola Phone Tools is the worse software I have ever used

    I tried MobileEdit but it didn't support copy of SIM numbers to the
    computer, only phone memory number synchronizing with Outlook. It also
    looks like someone's high school project.

    Next I found DataPilot. It doesn't mention copying SIM number to the
    computer, only outlook synchronizing. It also has not demo version
    available and no good screenshots, and I am not prepared to spend $35
    without more information.

    Meantime I will go to the shops and see if I can find "Mobile Action
    Handset Manager 9.0 USB Data Suite" which was given a reasonable review
    by CNET at this link:
    http://reviews.cnet.com/Mobile_Actio...9.html?tag=txt
    At least they described it as "functional" which is much more than most
    would say about the dreadful Motorola Phone Tools.




  6. #6
    Irv
    Guest

    Re: Motorola Phone Tools is the worse software I have ever used

    you can have mpt copy the numbers from the sim card by changing a setting
    in ---mobile phone - options - phone book selection.
    my mpt is 4.36
    also, my mpt never crashes so i would speculate that your computer as a
    whole is not behaving well.

    mpt is not a motorola product rather it is created by avanquest

    you should learn how to use the program and verify that your computer is ok
    before you beat it up so bad.


    <[email protected]> wrote in message
    news:[email protected]
    >I have the latest Motorola K1 KRZR and it comes with Motorola Phone
    > Tools and a USB cable. But the software only allows transfer of the
    > numbers in the phones memory, not the numbers in the SIM memory.
    > Anyway, that's if you can get it to work at all! The program constantly
    > crashes and the interface is the worst I have even seen. You remember
    > in the old days Motorola phones were for losers, until they invented
    > the V3 they were last place in the market. Well their software team
    > didn't change, this is the worst stuff I have ever seen and I see
    > dozens of posts by users who also think MPT sucks.
    > On CNET I saw a review of Mobile Action's Handset Manager which unlike
    > MPT looks like it works. Unfortunately, it runs only with their own USB
    > cable, not the one supplied by Motorola. I would ideally like a program
    > I can download over the net and use with my existing cable.
    > *********************************************************************
    > Can anyone out there answer my question--- Any software recommendations
    > please to use instead of Motorola phone Tools?
    > *********************************************************************
    >






  7. #7

    Re: Motorola Phone Tools is the worse software I have ever used

    [email protected] wrote:
    > Motorola Phone Tools is the worse software I have ever used, as well as
    > constantly crashing and I have to reboot every time I try to use it and
    > it doesn't recognize SIM Contacts.


    I think Mobile Phone Tools is a program that is difficult to get set up,
    and it isn't very flexible if you change USB ports. It needs to rediscover
    the phone if it moves.

    Other than that, it works fine with USB or Bluetooth for me.
    It has never caused a hang or crash, I don't have to reboot.

    I use it with a Motorola v551 and a v220.

    It allows you to select whether you want to create new entries in the phone
    or on a SIM card, and can copy both. I don't think you make any selection
    when reading the contacts, so you have something wrong in your setup, in
    addition to your crashes and hangs.

    It does have an option to synchronize to Outlook or a free-standing
    MSAccess-compatible database. It also has an option to just back up or
    restore the contacts and calendar to csv files.

    Have you run the update process o make sure you have the latest version?

    Is this a legitimate copy? I've read that some illegitimate copies have
    defects, although I'm not sure why that would be true.

    --
    ---
    Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5



  8. #8

    Re: Motorola Phone Tools is the worse software I have ever used

    On 26 Nov 2006 03:58:42 -0800, [email protected] wrote this with the
    utmost thoughtlessness:

    >I tried MobileEdit but it didn't support copy of SIM numbers to the
    >computer, only phone memory number synchronizing with Outlook. It also
    >looks like someone's high school project.
    >
    >Next I found DataPilot. It doesn't mention copying SIM number to the
    >computer, only outlook synchronizing. It also has not demo version
    >available and no good screenshots, and I am not prepared to spend $35
    >without more information.
    >
    >Meantime I will go to the shops and see if I can find "Mobile Action
    >Handset Manager 9.0 USB Data Suite" which was given a reasonable review
    >by CNET at this link:
    >http://reviews.cnet.com/Mobile_Actio...9.html?tag=txt
    >At least they described it as "functional" which is much more than most
    >would say about the dreadful Motorola Phone Tools.


    MPT 4 works for me with a V3, V3i (2 off) and Nokia 6310i and if you want
    uninspiring moments then you should try using the Nokia software. That's
    one of many reasons why I use MPT for it above Nokia's own. The reviews of
    Handset Manager don't appear too impressive but please, spend around 50
    bucks and let us know you made the right choice.

    I save and use all my 'phone numbers and contact details in 'phone memory,
    SIMs can't hold enough useful information.



  9. #9
    Irv
    Guest

    Re: Motorola Phone Tools is the worse software I have ever used

    Clarence
    i updated the software on the k1 phone and mpt had to redetect it and
    couldn't find it.
    fortunately the k1 is one of the listed phones in 4.36 when i did a manual
    search to set up the phone.

    other than that i agree with your comments about the useability of mpt.


    <[email protected]> wrote in message news:[email protected]
    > [email protected] wrote:
    >> Motorola Phone Tools is the worse software I have ever used, as well as
    >> constantly crashing and I have to reboot every time I try to use it and
    >> it doesn't recognize SIM Contacts.

    >
    > I think Mobile Phone Tools is a program that is difficult to get set up,
    > and it isn't very flexible if you change USB ports. It needs to
    > rediscover
    > the phone if it moves.
    >
    > Other than that, it works fine with USB or Bluetooth for me.
    > It has never caused a hang or crash, I don't have to reboot.
    >
    > I use it with a Motorola v551 and a v220.
    >
    > It allows you to select whether you want to create new entries in the
    > phone
    > or on a SIM card, and can copy both. I don't think you make any selection
    > when reading the contacts, so you have something wrong in your setup, in
    > addition to your crashes and hangs.
    >
    > It does have an option to synchronize to Outlook or a free-standing
    > MSAccess-compatible database. It also has an option to just back up or
    > restore the contacts and calendar to csv files.
    >
    > Have you run the update process o make sure you have the latest version?
    >
    > Is this a legitimate copy? I've read that some illegitimate copies have
    > defects, although I'm not sure why that would be true.
    >
    > --
    > ---
    > Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5






  10. #10

    Re: Motorola Phone Tools is the worse software I have ever used

    I tried again and MPT sees no numbers on my SIM card. Are you 100% sure
    it can read the SIM card numbers? If so what is the setting to allow
    this? (Note I have GSM phone with SIM memory, not a CDMA phone with no
    SIM).

    Also to all those nutters saying Motorola Phone Tools works OK... Here
    is a selection of quotes from posts on this user group....

    **********************************
    I did get my bluetooth working...tt works great. I would however like
    to use
    Motorola phone tools since I did purchase the dang program. I at once
    had it
    working for like a day about a month ago. Don't know what changed but I
    was on
    with tech support for like ever and they could not even get the
    bluetooth to work.
    **********************************
    >>Does anyone know where I can download phone tools 4.0?

    REPLY: It's not worth the money, unless they charge 10p for it, and
    that's debatable
    **********************************
    I find the MPT package incredibly temperamental to the point of being
    useless.
    **********************************
    recently got a brand new v300 phone. I also recently bought Phone
    Tools. Once I got it installed, it worked fine...for about half
    an hour. The next day, nothing. I've reinstalled countless times, on
    two separate machines (and yes, I installed everything before
    connecting the cable).
    **********************************

    All it takes for me to crash (freeze) the software for me is to close
    one of the windows. And it has so many process running I then have to
    reboot as I can't find and kill them all in Task Manager.

    And then lets look at it's interface... It's dreadful. Why don't
    Motorola pay Microsoft to write them some software? Or get the WinZip
    team.. I think they asked the worst developer on the Lotus Notes team,
    told him to make it as complicated and ugly as possible and then only
    gave him one day to write it...

    All we actually need is a button for backup and restore. The backup
    copies all the files on the phone onto the c drive (turning contacts
    into .csv, .txt or .vcf). The restore does the opposie. Thats about all
    we need!!!! Instead these tossers have written the worlds worst and
    most crash prone junk. Depressing.




  11. #11
    BruceR
    Guest

    Re: Motorola Phone Tools is the worse software I have ever used

    Well, I'm one of those "nutters" who has no problem using MPT. Works
    like a champ via cable or BT although I usually use BT. I have the
    latest version and no problems with my v3i.

    [email protected] wrote:
    > I tried again and MPT sees no numbers on my SIM card. Are you 100%
    > sure it can read the SIM card numbers? If so what is the setting to
    > allow this? (Note I have GSM phone with SIM memory, not a CDMA phone
    > with no SIM).
    >
    > Also to all those nutters saying Motorola Phone Tools works OK... Here
    > is a selection of quotes from posts on this user group....
    >
    > **********************************
    > I did get my bluetooth working...tt works great. I would however like
    > to use
    > Motorola phone tools since I did purchase the dang program. I at once
    > had it
    > working for like a day about a month ago. Don't know what changed but
    > I was on
    > with tech support for like ever and they could not even get the
    > bluetooth to work.
    > **********************************
    >>> Does anyone know where I can download phone tools 4.0?

    > REPLY: It's not worth the money, unless they charge 10p for it, and
    > that's debatable
    > **********************************
    > I find the MPT package incredibly temperamental to the point of being
    > useless.
    > **********************************
    > recently got a brand new v300 phone. I also recently bought Phone
    > Tools. Once I got it installed, it worked fine...for about half
    > an hour. The next day, nothing. I've reinstalled countless times, on
    > two separate machines (and yes, I installed everything before
    > connecting the cable).
    > **********************************
    >
    > All it takes for me to crash (freeze) the software for me is to close
    > one of the windows. And it has so many process running I then have to
    > reboot as I can't find and kill them all in Task Manager.
    >
    > And then lets look at it's interface... It's dreadful. Why don't
    > Motorola pay Microsoft to write them some software? Or get the WinZip
    > team.. I think they asked the worst developer on the Lotus Notes team,
    > told him to make it as complicated and ugly as possible and then only
    > gave him one day to write it...
    >
    > All we actually need is a button for backup and restore. The backup
    > copies all the files on the phone onto the c drive (turning contacts
    > into .csv, .txt or .vcf). The restore does the opposie. Thats about
    > all we need!!!! Instead these tossers have written the worlds worst
    > and most crash prone junk. Depressing.






  12. #12

    Re: Motorola Phone Tools is the worse software I have ever used

    Oh I looked up avantquest and got this review from amazon:

    - The software included with the phone "Motorola Phone Tools" from
    AvantQuest is a baby's joke e.g. in the middle of the synchronization
    it would continuously ask you to delete all of your Outlook contacts
    with no setting anywhere stating to delete anything. It would hang
    eventually until you restart your computer times enough as to feel like
    throwing phone and computer over the window. The software is in general
    very complicated, it would ask you for every contact, one by one to
    repeat the same action again and again, so be ready to be very very
    very patient with it.

    Please, please, can someone just suggest a progam I can download with a
    demo / trial version that I can install and use with the USB cable that
    my phone came with instead of beating my head against the wall with the
    buggy crappy Motorola Phone tools???




  13. #13
    ABC
    Guest

    Re: Motorola Phone Tools is the worse software I have ever used

    If I remember correctly, with my v551 and MPT, if the entry is number 15,
    it's on the phone; if it's 1015, it's on the sim.

    <[email protected]> wrote in message
    news:[email protected]
    >I tried again and MPT sees no numbers on my SIM card. Are you 100% sure
    > it can read the SIM card numbers? If so what is the setting to allow
    > this? (Note I have GSM phone with SIM memory, not a CDMA phone with no
    > SIM).
    >
    > Also to all those nutters saying Motorola Phone Tools works OK... Here
    > is a selection of quotes from posts on this user group....
    >
    > **********************************
    > I did get my bluetooth working...tt works great. I would however like
    > to use
    > Motorola phone tools since I did purchase the dang program. I at once
    > had it
    > working for like a day about a month ago. Don't know what changed but I
    > was on
    > with tech support for like ever and they could not even get the
    > bluetooth to work.
    > **********************************
    >>>Does anyone know where I can download phone tools 4.0?

    > REPLY: It's not worth the money, unless they charge 10p for it, and
    > that's debatable
    > **********************************
    > I find the MPT package incredibly temperamental to the point of being
    > useless.
    > **********************************
    > recently got a brand new v300 phone. I also recently bought Phone
    > Tools. Once I got it installed, it worked fine...for about half
    > an hour. The next day, nothing. I've reinstalled countless times, on
    > two separate machines (and yes, I installed everything before
    > connecting the cable).
    > **********************************
    >
    > All it takes for me to crash (freeze) the software for me is to close
    > one of the windows. And it has so many process running I then have to
    > reboot as I can't find and kill them all in Task Manager.
    >
    > And then lets look at it's interface... It's dreadful. Why don't
    > Motorola pay Microsoft to write them some software? Or get the WinZip
    > team.. I think they asked the worst developer on the Lotus Notes team,
    > told him to make it as complicated and ugly as possible and then only
    > gave him one day to write it...
    >
    > All we actually need is a button for backup and restore. The backup
    > copies all the files on the phone onto the c drive (turning contacts
    > into .csv, .txt or .vcf). The restore does the opposie. Thats about all
    > we need!!!! Instead these tossers have written the worlds worst and
    > most crash prone junk. Depressing.
    >






  14. #14
    Irv
    Guest

    Re: Motorola Phone Tools is the worse software I have ever used

    do the drop down menus as follows in v. 4.36

    mobile phone - options - phone book selection.
    and change to sim card

    <[email protected]> wrote in message
    news:[email protected]
    >I tried again and MPT sees no numbers on my SIM card. Are you 100% sure
    > it can read the SIM card numbers? If so what is the setting to allow
    > this? (Note I have GSM phone with SIM memory, not a CDMA phone with no
    > SIM).
    >
    > Also to all those nutters saying Motorola Phone Tools works OK... Here
    > is a selection of quotes from posts on this user group....
    >
    > **********************************
    > I did get my bluetooth working...tt works great. I would however like
    > to use
    > Motorola phone tools since I did purchase the dang program. I at once
    > had it
    > working for like a day about a month ago. Don't know what changed but I
    > was on
    > with tech support for like ever and they could not even get the
    > bluetooth to work.
    > **********************************
    >>>Does anyone know where I can download phone tools 4.0?

    > REPLY: It's not worth the money, unless they charge 10p for it, and
    > that's debatable
    > **********************************
    > I find the MPT package incredibly temperamental to the point of being
    > useless.
    > **********************************
    > recently got a brand new v300 phone. I also recently bought Phone
    > Tools. Once I got it installed, it worked fine...for about half
    > an hour. The next day, nothing. I've reinstalled countless times, on
    > two separate machines (and yes, I installed everything before
    > connecting the cable).
    > **********************************
    >
    > All it takes for me to crash (freeze) the software for me is to close
    > one of the windows. And it has so many process running I then have to
    > reboot as I can't find and kill them all in Task Manager.
    >
    > And then lets look at it's interface... It's dreadful. Why don't
    > Motorola pay Microsoft to write them some software? Or get the WinZip
    > team.. I think they asked the worst developer on the Lotus Notes team,
    > told him to make it as complicated and ugly as possible and then only
    > gave him one day to write it...
    >
    > All we actually need is a button for backup and restore. The backup
    > copies all the files on the phone onto the c drive (turning contacts
    > into .csv, .txt or .vcf). The restore does the opposie. Thats about all
    > we need!!!! Instead these tossers have written the worlds worst and
    > most crash prone junk. Depressing.
    >






  15. #15

    Re: Motorola Phone Tools is the worse software I have ever used

    [email protected] wrote:
    > I tried again and MPT sees no numbers on my SIM card. Are you 100% sure
    > it can read the SIM card numbers? If so what is the setting to allow
    > this? (Note I have GSM phone with SIM memory, not a CDMA phone with no
    > SIM).


    I just pulled up the "phonebook". Numbers stored in the phone are numbered
    from 1-999, numbers from 1000-1999 are in the SIM. They both show up with
    no manual effort or selection. Under "Mobile phone", options, there is an
    option to add new entries in the phone or the SIM. I have phone selected,
    but that doesn't affect the display.

    > Also to all those nutters saying Motorola Phone Tools works OK... Here
    > is a selection of quotes from posts on this user group....


    I never said it works okay. It is an abominable piece of crap.
    But it does work. The whining posts offer no assistance.

    > All it takes for me to crash (freeze) the software for me is to close
    > one of the windows. And it has so many process running I then have to
    > reboot as I can't find and kill them all in Task Manager.


    I don't think I have ever had a crash or hang.

    > And then lets look at it's interface... It's dreadful. Why don't
    > Motorola pay Microsoft to write them some software? Or get the WinZip
    > team.. I think they asked the worst developer on the Lotus Notes team,
    > told him to make it as complicated and ugly as possible and then only
    > gave him one day to write it...


    I think it is "cute". Making it look like the selected phone, and offering
    "skins", is a waste of programming time. They should have hired a native
    English speaker instead.

    > All we actually need is a button for backup and restore. The backup
    > copies all the files on the phone onto the c drive (turning contacts
    > into .csv, .txt or .vcf). The restore does the opposie. Thats about all
    > we need!!!! Instead these tossers have written the worlds worst and
    > most crash prone junk. Depressing.


    In keeping with the "phone" interface, many things are found by pressing
    the "menu" button on the phone image.
    Menu-organizer-Mobile_Phone-Backup/Restore brings up the same screen as
    "synchronization from the main (outboard) screen.

    Backup/Restore, Backup saves the calendar and phonebooks to csv files
    %HOMEPATH%/Local Settings/Application Data/
    BVRP Software/Motorola Phone Tools/Backup

    --
    ---
    Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5



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